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10. Troubleshooting
If you have a specific problem, review the information below to see if you can quickly find the answer.
Problem
Diagnosis/Remedy
Mini notebook does not turn on when
connected to AC power.
Mini notebook is locked up. Connect the Mini notebook to external power, and
perform a reset. (See the Resetting section in this chapter).
Mini notebook does not turn on when not
connected to AC power.
Battery power is too low to run device. Connect to AC power, and then turn on
your Mini notebook. (Charge the battery regularly to avoid running out of battery
power.) For information on charging the battery and checking battery status, refer
to the Battery Management section in chapter 6.
Battery runs out of power very quickly.
You may be using your Mini notebook in ways that drain the batteries quickly. See
the Battery Management section in chapter 6.
Note: Leaving Wireless turned on when not in use will drain the battery much
faster than if it is turned off.
Mini notebook automatically shuts down.
Main battery is too low to run device. When a critically low-battery condition is
encountered, the Mini notebook initiates a safety shutdown. Connect to AC power
and charge the battery.
or
The Mini notebook is locked up. Connect the Mini notebook to external power, and
perform a reset. See the System Reset section in chapter 9.
Mini notebook locks up when running
applications.
Program memory is low. For detailed instructions on making more program
memory available, see the Memory Management section in chapter 7.
or
The Mini notebook is locked up. Connect the Mini notebook to external power, and
perform a reset. See the System Reset section in chapter 9.
Mini notebook runs very slowly.
There is insufficient program memory or the memory needs to be refreshed. For
detailed instructions on making more memory available, see the Memory
Management section in chapter 7.
Insufficient memory error occurs when
running an application.
Mini notebook has run out of program memory for the application. For detailed
instructions on making more program memory available, see the Memory
Management section in chapter 7.
Mini notebook does not detect an SD Card.
The SD Card may not be inserted correctly, see How to use SD Cards in chapter 7.
Mini notebook will not establish a connection
with a desktop PC.
The USB cable is not connected properly to the PC or the Mini notebook, or
communications are not configured correctly. Reconnect the cable correctly or see
Microsoft ActiveSync Help for more information.
or
The USB connection is not enabled in ActiveSync on your desktop PC. In
ActiveSync, on the File menu, click Connection Settings, and then select the Allow
USB connection with this desktop computer check box.
