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Getting started with the Softband

 Place the Softband around the user's head. Adjust the length to fit the head 

by sliding the adjustment mechanism. Ideally there should be enough space to fit 

a finger between the head and the Softband. Make sure the band is not folded.  

 Connect the sound processor(s) to the connector(s) on the Softband. The 

connector(s) should be placed against the skull behind the ear or any other flat 

location of the skull, such as the forehead. 

 Talk to the user to confirm that the sound processor is working and that they can 

hear. If you are uncertain, listen to it through the test rod or by wearing the Softband 

yourself.

Getting started with the SoundConnector on headwear

Identify the position of the sound processor on the headwear. In order to secure 

the best possible sound transmission, use headwear with a tight fit. Make sure to 

select a position that allows the SoundConnector to be in direct contact with the 

skull behind the ear or on any other flat location of the skull, such as the forehead. 

 Push the inner part (E) of the SoundConnector through the headwear. Place 

the outer part (F) on a flat surface, with the pins facing up. Press the inner part (E), 

with the headwear penetrated, against the outer part (F) until the parts attach.  

You will hear a click, which will indicate that the SoundConnector is in place.   

 Connect the sound processor to the SoundConnector. 

  Place the headwear on the users head. Talk to the user to confirm that the 

sound processor is working and that they can hear. 

Using the Softband and the SoundConnector

It is important to make the use of the Softband/SoundConnector a positive  

experience. We recommend wearing it for about 10-15 minutes in the beginning 

and then gradually increase the wearing time. 

During long-term use, vary the position of the Softband/SoundConnector on  

a regular basis to avoid discomfort. Take a break for a few days, if the problem 

persists. The Softband/SoundConnector can be placed in different positions  

for different situations. 

Parents or caregivers should always check that the Softband/SoundConnector 

is correctly attached and positioned and that the sound processor is functioning 

properly before use.

Replace the Softband with a new one if it has lost its elasticity. 

Cleaning  

The Softband can be washed by hand at 40°C or lower. Note that the sound 

processor must NEVER be washed, as it is not waterproof!

 WARNING

The Softband, SoundConnector and sound processor should not be used by 

children or persons with diminished mental capacity without adult supervision.
The Softband and SoundConnector contain small parts that may be  

a choking hazard.
The Softband or SoundConnector must never be worn on top of a bone  

anchored implant during the healing period, as this can inhibit the  

osseointegration.

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Pictures show Softband for unilateral use.

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