oticon Agil, Complete Manual

Page 1: ...The Oticon Agil Success Manual The Complete Guide to Fitting Oticon Agil using Genie 2010 1 ...

Page 2: ...ent needs When information is specific to the RITE Power solu tion it is noted by a blue header The next section takes you through the instrument programming step by step Alternatively to the standard programming process a Quick Fit flow can be selected in Genie If selecting Quick Fit the programming section in this manual is only advisory The Quick Fit programming is a fast track taking you throu...

Page 3: ...il 8 Feature Style Quick Overview 9 The Complete Oticon Agil fitting Range CIC to Power 10 Customizing the miniRite and Rite 11 Selecting Receiver Unit Lengths 13 Receiver markings 14 Measuring the ear for correct Receiver length 15 Attaching the Receiver Unit 16 Replacing the Receiver Unit 17 Attaching the Ear Grip 17 Removing the Ear Grip 19 Inserting and placing the device on the ear 19 Shaping...

Page 4: ...und 2 is the result of a range of features working in parallel helping users to organize the world of sounds and making sound sources appear as in real life Speech Guard works to maintain signal fidelity within the dynamic range of speech and improves the ability to follow speech even in complex environments Flexible Receiver system With miniRITE and RITE instruments a new flexible Receiver system...

Page 5: ...il No Yes Yes No Optional ConnectLine Yes Yes Yes No Yes Auto Phone Yes Yes Yes No Optional Push button Single Double Double None Single optional Volume Control Yes Yes Yes No Optional FM DAI No Yes Yes No No Battery size 312 312 13 10 312 Cordless fitting Yes Yes Yes No Yes Requires binaural fitting 2 instruments i NAL NL 1 and DSL v5 0a prescribed as option and for kids Styles miniRITE Battery 3...

Page 6: ...TE or RITE is the best style solution based on features T coil FM option etc handling and cosmetics Select correct Receiver specifications including power and unit length Select correct dome size or whether a custom Mold is needed Ensure proper insertion of the Receiver in the canal when placing the instrument on the ear Using the ear grip for retention if necessary S M P 3 10 0 10 20 30 40 50 60 ...

Page 7: ...l Receiver specifications Standard MPO 711 119 dB 2cc 108 dB Gain 711 57 dB 46 dB Medium MPO 711 126 dB 2cc 116 dB Gain 711 61 dB 2cc 51 dB Power MPO 711 132 dB 2cc 124 dB Gain 711 65 dB 2cc 55 dB S M P Selecting Receiver Unit Lengths Five Receiver lengths are available for Standard Medium and Power Receivers No 1 is the shortest and No 5 is the longest The lengths most commonly used are size 2 an...

Page 8: ...are visible when the Adapter is attached L blue R red marking Power marking Size and L R marking Power Custom Mold is marked P and includes serial number 2R S M P Measuring the ear for correct Receiver length When fitting a NON Power Receiver the correct measurement corresponds to the top of the ear canal as shown using the measuring tool The measurement is the same for all domes and non power cus...

Page 9: ...The best way to replace the Receiver is by using the Multi tool with the dedicated extension point The extension point is placed on the screwdriver tip Press the Receiver locking lever through the hole to release the Receiver unit and gently pull the Receiver unit out The Ear Grip can be used for better Receiver retention when using the S or M Receiver The Ear Grip is designed to work for either t...

Page 10: ...nger nail to dislodge the ear grip and push from the other side 1 Insert the earpiece into the ear canal 2 Place the hearing device behind the ear The Receiver unit with the correct earpiece should be placed far enough into the canal so that the wire lies flush with the client s head When looking at the client face to face you should not see the Receiver wire sticking out 3 If necessary add the ea...

Page 11: ...ght want to change the curve of the Receiver wire to either straighten it a little or to change the insertion depth This is not difficult but the following steps are important to avoid damaging the Receiver unit Use a hair dryer or spectacle instrument at low heat setting Heat for a short time a matter of seconds Bend into desired shape and hold shape until wire is cooled off Do not use excessive ...

Page 12: ...ng losses up to 70 dB in the high frequencies and is the best option for most users The Plus Dome allows more mid frequency gain and extends the fitting range to 80 dB HL in the high frequencies It is suit able if the user wants more loudness or more mid frequency gain Genie will automatically prescribe Open or Plus Dome The Plus Dome is available in one size You also have the possibility of selec...

Page 13: ...ard or Medium Receiver The Micro Mold is an acrylic custom solution that can be used instead of a dome for a RITE fitting NOTE If there is a receiver change from S to M a new Micro Custom Rite mold will be needed as the M Receiver is slightly larger than the S Micro Molds are produced from a traditional deep impression The Adapter clearly indicates R red L blue color marking All custom molds shoul...

Page 14: ...effect is larger than its actual diameter Genie prescribes the vent size from X Large to No Vent when Micro Mold is selected To reflect the actual diameter select the vent size for long vents e g Large long RITE Molds Actual vent size mm X Large 2 4 Large 2 4 Medium 1 4 Small 0 8 No Vent 0 Attaching the RITE Mold When fitting Oticon Agil RITE hearing devices with RITE Molds follow the instructions...

Page 15: ...rce the two units together 3b Taking off the RITE Mold The Mold can t be detached from the Receiver without the Micro Mold tool When detaching the Micro Mold follow the instructions to the right 1 Remove the WaxStop 2 Place the Micro Mold in the tool as illustrated making sure that the cross in the Adapter is matching the tap of the tool 3 Press the tool into the Mold to release the Receiver unit ...

Page 16: ...oes not fit in the ear canal but is hidden behind the tragus when viewing from a 45 degree angle the Power Mold can be fit If the size indicator is visible when viewed from a 45 degree angle the client is not a candidate for a Power Mold Note The gauge must be cleaned and sterilized before re use First clean any visible cerumen from the gauge with a dry or moist tissue Next soak the gauge in a col...

Page 17: ...g the Receiver housing and surrounding the base of the tubing for reduced visibility Removing the Power Mold To remove the Receiver unit first remove the cover by very gently sliding the screwdriver between the tube and the cover and applying a slight upward pressure Using the screwdriver turn the locking plate counterclockwise by approx 45 degrees You will feel a slight release and then remove th...

Page 18: ...r unit out from the adaptor 4 Attach new Receiver gasket as shown on page 35 5 Follow instructions on page 31 to attach a new Receiver to Mold 1 2 3 Changing from Mold to Dome 1 Remove Receiver unit from Power Mold as shown on page 33 2 Attach dome housing to the Receiver unit as shown First insert the gasget on to the Receiver unit as shown A new Receiver gasket seal must be used each time the Re...

Page 19: ...struments Adapter for older instruments Service tool and extra pins for Adapter hook attachment Please refer to the Corda2 Quick guide for complete information 0 0 9 0 0 9 589 25 140 00 5x 1 0 9 589 25 131 00 5x 1 0 9 589 25 141 00 5x 2 0 9 589 25 132 00 5x 2 0 9 589 25 142 00 5x 3 0 9 589 25 133 00 5x 3 0 9 589 25 143 00 5x 911 49 500 00 02 08 589 25 130 00 5x 589 25 150 00 10x 589 25 120 00 10x ...

Page 20: ...ssary Micro Molds in all shapes or canal Molds are produced from a traditional deep impression Micro Mold Canal Lock Skeleton Canal Half Shell Fitting Corda2 with Molds in Genie 1 Select Corda2 instead of earmold 2 Go to the fitting step and verify the vent size of the molds Select Open dome for an open mold with 4 mm vent or Plus dome for a 3 mm vent Note Fine tuning might be necessary when worki...

Page 21: ... ITC ITE Programming Adapter CIC MIC Flex Connect 6 Connecting Flex Connect to miniRITE 1 Open the battery door on the instrument and slide the Flex Connect into the instrument as shown pointing the black dot on the cable upwards Insert a fresh battery 2 Close the battery door and attach the HI PRO or NOAHlink cable Connecting the Programming Shoe to BTE and RITE 1 Open the battery door on the ins...

Page 22: ... door and insert the Flex Connect into the open space next to the battery door as shown pointing the black dot on the cable upwards Insert a fresh battery 2 Close the battery door and attach the HI PRO or NOAHlink cable 1 2 nEARcom Cordless programming Wired programming For greater flexibility and comfort use nEARcom without cables to fit Oticon Agil instruments CIC MIC instruments cannot be progr...

Page 23: ... to the instrument again Click Continue and proceed with the programming Structure in Genie The Organizer Horizontal Navigation Main programming steps 1 Client Appears only when running Genie outside NOAH 2 Counseling Appears only if Gateway has been installed 3 Family Selection of all hearing instrument families 4 Selection Select instrument styles and features incl Streamer 5 Fitting Verifying a...

Page 24: ...a style is selected only the options available in that style will be visible If a style has not been selected select the relevant features you want and Genie will display available instruments that match your criteria Auto Phone will ensure that the instrument automatically switches to a dedicated phone program either telecoil or microphone when a phone is held to the ear If you are fitting Connec...

Page 25: ... table By selecting All all gain controls will be selected the colors of the control values are blue left and red right when the device is at prescribed settings If the control value is no longer at prescribed settings the value turns black Controls Adjusting the fitting controls By clicking the each or all of the three regions LF MF and HF can be expanded to display all the underlying frequency c...

Page 26: ...icon Agil instruments adjustments to ConnectLine programs are done in the End Fitting step RITE and BTE instruments are compatible with DAI and FM shoes When the shoe is attached to the instrument you will automatically have access to two extra programs DAI FM Microphone default and DAI FM only The two programs are based on the settings in P1 Any adjustments are handled in the End Fitting step Aut...

Page 27: ...wn voice This information is used by TriState Noise Management to ensure that the cllient s own voice does not affect the amount of Noise Reduction Binaural Broadband is available for Oticon Agil Pro only and controls the synchronization between the two hearing instruments Binaural Broadband is default on If disabled this will also disable the binaural coordination of push button operations Other ...

Page 28: ...ty Selector are not available for the DSL v5 0a rationale Live Demonstration Live Demonstration is designed to show in real time how Oticon Agil evaluates the listening environments in several dimensions Live Demonstration consists of three elements Amplification Directionality and Noise Management Live begins automatically once an instrument is connected You can pause Live by clicking the On Off ...

Page 29: ... channel and how speech is preserved The right and left panels show the sound environment Quiet Speech Speech in Noise Noise or Wind as it is detected by each instrument Life Learning Oticon Agils Life Learning displays instrument usage and environmental data After the instruments are programmed in Genie and switched on they start to collect data and learn At a follow up visit you can open Life Le...

Page 30: ... by deselecting the checkboxes Fitting Assistant The Fitting Assistant is a tool designed to deal with common problems that require adjusting the hearing instrument at the fitting or follow up visit To operate the Fitting Assistant select the tab that expresses the client s complaint and then a control such as Loudness Click the control to adjust it The adjustments made in the Fitting Assistant ar...

Page 31: ...t microphones are muted Click the Talk Over button to switch on microphones and talk to the client click again to switch off Ambient noise level is measured by the instrument microphones In case of too much noise the red noise level indicator will light up The buttons in the lower right corner select whether you want to use the in situ audiogram to calculate settings in Genie or if you wish to con...

Page 32: ...tomatic read out Instead you need to type in the serial number of your Streamer You find the number in the silver area on the back of Streamer Buttons and Indicators In the Button and Indicators you define the functionality of the available buttons volume control and beeps on the instruments This is the place where you choose whether you want the buttons to affect both instruments at the same time...

Page 33: ...gle push button Having one instrument the push button can be used for switching forwards in the program cycle Having two instruments where the binaural coordination is activated the push button can be used for both adjusting the volume and switching between programs When the push button on one instrument is activated it will change the status on both hearing instruments Volume control is only avai...

Page 34: ...gram change is activated by a medium long push In the User Instruction task you can print the button configura tion and include it into the Instructions For Use to provide the information for your client Beeps The Beeps tab is used to define the audible indication for program and volume control changes as well as decide when there should be audible indication in the instruments Note Remember to fi...

Page 35: ...ings The Power Bass is adjusted in 3 steps High Medium Low or can be set to off Music Widening Creates a more spacious sound experience The feature requires two instruments and is based on reverberation techniques Like Power Bass it is adjusted in 3 steps High Medium Low or can be set to off TV Program Tab The TV Program Tab enables fine tuning of the ConnectLine TV application General Perception ...

Page 36: ... is normally set to Medium Music Widening cannot be activated since it may reduce speech understanding Music Audio Program Tab The Music Audio Tab enables fine tuning of the wired input and wireless applications e g music players General Perception M rel to Music Normally the levels for the hearing instrument microphone and the music application should be the equal 0 dB in order to hear other rele...

Page 37: ...choose whether the program should be a Microphone or a Telecoil program when Telecoil is present On the DAI FM tab you can choose to boost the DAI FM signal in situations where both DAI FM and the microphones on the instruments are active User Instructions This tool indicates how the buttons are configured on the Agil instruments Use this tool to instruct the client in the operations possible on e...

Page 38: ...ersation on cell phones Handsfree conversation on landline phones Sound and music from TV radio music players computers and other devices Operate the volume control and program change on the Oticon Agil instruments Streamer wirelessly transmits sound from phones TV etc to both hearing instruments thereby improving the overall sound quality and speech understanding The TV Adapter wirelessly transmi...

Page 39: ...rt of the advanced wireless system For all other purposes than using Streamer as a remote the neck strap should be worn around the neck Please note that the neck strap should never be opened The safety lock in the back is a feature designed to break if the neck strap is caught in something If the neck strap breaks it must be replaced Generally by daily use the neck strap eventually becomes frayed ...

Page 40: ...rts flashing rapidly The two devices are now establishing a connection to each other Cell phone handling 4 When the cell phone has received Streamer information Streamer x y will appear in the display 5 Go to Streamer x y in the cell phone display and press select 6 You will now be prompted for a pincode all Streamer pin codes are four zeros 0 0 0 0 note that just like for other pincodes the 0 s m...

Page 41: ...direction of the microphone on Streamer Reject call Long press on the phone button will reject the call Hang up Press Streamer s Phone button shortly Streamer hangs up the call the green rim light turns off and the hearing instruments return to the previous program Make a call Use the cell phone to make the call assuming that Connect is on the cell phone will automatically connect to Streamer When...

Page 42: ... Daily Use TV listening Wear Streamer around the neck with the neck strap Streamer must be within 30 feet from the TV adapter START sound Press the Audio button shortly Streamer connects to the TV adapter After a few seconds the orange solid light is shown on Streamer and the TV adapter The hearing instruments will receive the TV sound STOP sound Press the Audio button shortly Streamer disconnects...

Page 43: ...Phone button flashes Answer Press Streamer s Phone button shortly Streamer answers the call and the green rim light will switch to constant light Streamer and the Phone Adapter The call is now directed into the hearing instruments Talk in the direction of the microphone on Streamer The red status indicator on the Phone adapter flashes during the call Hang up Press Streamer s Phone button shortly S...

Page 44: ...no TV Adapter has been paired to Streamer then a short push on the Audion button will also start streaming Note This feature is only available in Streamer 1 3 or later To upgrade Streamer firmware to a later version please see page 89 90 Stop wireless audio stre aming The audio streaming is ended by pressing Streamer s Audio button The hearing instruments will return to the General program P1 Wire...

Page 45: ...trap gets caught in anything This safety shell is NOT a lock and under normal use will not be broken If the safety shell is separated or broken the neck strap must be replaced Do not shorten or modify the neck strap in any way For example do not tie a knot in it to shorten it Streamer Firmware upgrade tool How and when to upgrade Streamer Please note It is only recommended to upgrade a Streamer fo...

Page 46: ...tart the upgrade note the following The upgrade may take up to 20 minutes The PC and Genie can still be used during the upgrade Do not disconnect the USB cable during the upgrade Do not let your computer go into standby or shut down during the upgrade If you are using a laptop run it on AC power during the upgrade No existing pairings will be lost Service and Maintenance Domes A wax filter is inte...

Page 47: ...nstrument If there is no sound in the instrument or the sound output is reduced it may be caused by a clogged Damper and it must be replaced Replace the Damper as shown Notice The Damper is not used with BTE Power instruments 1 2 3 4 NoWax Wax protection system for ITE instruments ITC instruments RITE Power Molds Standard Receivers Medium Receivers Replace the wax filter in case it is clogged or i...

Page 48: ...wer Receiver Adapters RITE Molds Replace the wax filter in case it is clogged or if there is no sound in the instrument 2 3 5 4 6 1 A B 1800 miniRITE top shell exchange Necessary tools Multi tool Tweezers New top shell pre assembled with push button Oticon Agil miniRITE ...

Page 49: ...ith multi tool 2 Remove locking pin Remove the locking pin with tweezers 3 Removal of top shell Remove the top shell 4 Mount new top shell Mount the new top shell It s important to mount the top shell in the bottom end first and then rotate the top shell in place 1 2 ...

Page 50: ...e locking pin with tweezers 6 Position locking pin Finally push the pin in position use the back end of tweezers Changing battery door on miniRITE The battery door can be exchanged if damaged or if a tamper resistant door should be installed Battery door ofF 1 2 3 ...

Page 51: ...ver unit need two different wax filter systems when using a Custom Mold The WaxStop on the Receiver unit is part of the locking mechanism for RITE Molds and does not need to be changed or removed The client need only change the WaxStop 5 How frequently should the Receiver unit be changed The Receiver unit is designed to function for a long time several years if it is cleaned properly The Receiver ...

Page 52: ...and Hit RITE instruments If no other receiver is available the old receiver can be fitted as a Standard S and old Power receivers can be fitted as Power P for Oticon Agil 8 Can existing micro Molds be used with Medium Receivers from Oticon Agil No the M Receiver size is slightly larger and will not fit into old micro Molds 9 Can RITE Standard Medium and Power Receivers be combined in case of an as...

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