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About Getting started Daily use Warnings
More info
Troubleshooting
More info
Symptom
Possible causes
Solutions
The charger LED remains
turned OFF when the
charger is connected
to power
The charger is not turned ON
Verify that the power plug is correctly connected
Ensure that charging has started, to make sure the power source delivers sufficient output for
your charger
The charger LED shows
long ORANGE blinks
The hearing aid or charger’s temperature is too warm
Move the charger and hearing aid to a location with a temperature b5°C and +38°C
(+41°F and +100°F)
The charger LED
repeatedly shows three
short ORANGE blinks
The charger’s temperature is too cold
Move the charger to a location with a temperature b5°C and +38°C (+41°F and +100°F)
System error
Contact your hearing care professional
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