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About Start up Handling Options Warnings
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Symptom
Possible causes
Solutions
No sound
Worn-out battery
Replace the battery
Clogged tube or earpieces
Clean mould
Intermittent or
reduced sound
Clogged sound outlet
Clean mould
Moisture
Wipe battery with a dry cloth and/or dry tube
Worn-out battery
Replace the battery
Clogged damping filter in sound hook
Contact your hearing care professional for assistance
Squealing noise
Hearing aid earpiece inserted incorrectly
Re-insert earpiece (mould)
Ear wax accumulated in ear canal
Have ear canal examined by your doctor
If none of the above solutions works, consult your hearing care professional for assistance.
Troubleshooting guide
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