oticon Chili, Fittings Manual

Page 1: ...Oticon Chili Fitting guide The Complete Guide to Fitting Oticon Chili using Genie 2010 2 ...

Page 2: ...ation on the individual fitting steps and options please refer to the sections Connecting Chili to Genie and Programming Chili The Programming section also includes a description of how the ConnectLine applications are programmed and later the ConnectLine concept is explained The last section of this manual covers miscellaneous service and maintenance instructions Table of Contents Introducing the...

Page 3: ...fitting flow varies a little from that of our other products Use this Quick Fit Guide to get an overview of the fitting flow Chili is programmed using programming shoes and Oticon programming cable 3 right and left You can also use nEARcom without cables to fit Chili instru ments Navigating in Genie Horizontal navigation Organizer Use the Organizer to navigate through the fitting flow Vertical nav...

Page 4: ...e the instrument volume control is set to a position between step 1 and 4 during detection and not in stand by mode SELECTION Personal profile Check Age Complete Hearing Instrument Experience Answer the Auditory Resolution Question Acoustics Verify that the settings of Vent Hook and Tubing is equal to the actual earmould vent hook and tubing insert ...

Page 5: ... your client s needs if necessary Click on MPO and make any changes using To make the correction binaurally press the link button Program Manager telephone options etc By default one program is available P1 General M To add extra programs click and select additional program from the options menu END FITTING Buttons and Indicators Configure the program button and demonstrate the beep indicators Sav...

Page 6: ...i 21 Structure in Genie 21 Family Step 22 Selection Step 23 Fitting Step 25 2 3 5 6 4 End Fitting Step 37 ConnectLine Concept 46 Streamer and Mobile Phones 51 Streamer and the TV Adapter 54 Streamer and the Phone Adapter 56 Audio Streaming 58 Streamer Firmware Upgrade Tool 61 How amd when to upgrade Streamer 61 Service and Maintenance 63 4 ...

Page 7: ...unds in a way well suited for people with a greater hearing loss The effective combination of the unique Spatial Noise Management and the Split Directionality system intelligently secure that clear natural speech can be delivered at audible and comfortable levels even in demanding situations DSEsp Oticon s proprietary super power rationale is designed to provide optimal loudness levels for varying...

Page 8: ...i SP5 Speech Guard Spatial Noise Management Binaural DFC2 Binaural Processing Binaural Synchronisation Binaural Coordination My Voice Adaptive Directionality Multi band Multi band Single band Automatic DIR Tri mode Tri mode Dual mode Noise Management TriState TriState Modulation Power Bass streaming Music Widening streaming Chili SP9 Chili SP7 Chili SP5 Fitting Options Streamer and ConnectLine ena...

Page 9: ...for tighter seal beware though soft moulds are usually a bit oversized and they insulate more thus less comfortable for many of users It is important to inspect the ear properly to find the optimal mould for each individual user for comfort and no acoustical feedback A correctly made impression is fundamental for an optimal ear mould Canal Canal lock Canal shell Skeleton Full shell Fitting Range T...

Page 10: ...ecting Chili to Genie 1 nEARcom Cordless programming Wired programming For greater flexibility and comfort use nEARcom without cables to fit Chili instruments Detect the instruments 1 Switch on the instruments using fresh batteries 2 Lay nEARcom on the table and place the instruments in the middle of the neck loop 3 Click Detect for cordless programming Note make sure the instrument volume control...

Page 11: ...ten to the instrument again Click Continue and proceed with the programming 1 Structure in Genie The Organizer Horizontal Navigation Main programming steps 1 Client Appears only when running Genie outside NOAH 2 Counselling Appears only if Gateway has been installed 3 Family Selection of all hearing instrument families 4 Selection Select instrument styles and Streamer 5 Fitting Verifying and fine ...

Page 12: ... size 13 batteries If you are fitting ConnectLine or just adding one or two Streamers as remote controls to the Chili instruments select Streamer in the feature list Personal profile People with moderately severe to profound hearing loss have very different abilities to process complex sounds To ease the fitting you can select between four unique Identities for the DSEsp rationale covering differe...

Page 13: ...llgaincontrolswillbeselected Thecoloursofthecontrolvaluesareblue left andred right whenthedeviceisatprescribedsettings Ifthecontrolvalueisnolongeratprescribedsettings thevalue turnsblack CHECK AGE Genie will import the age entered into Noah for the first fit of Chili If you do not enter the client s age the default is 70 79 years COMPLETE HEARING INSTRUMENT EXPERIENCE It is important to indicate i...

Page 14: ...The volume control ranges 30 dB 20 dB to maximum 10 dB from the preferred level VC wheel setting 3 represents the preferred level Compression Ratios Click on the CR button between the right and left graphs to check the compression ratio Program Manager In the Program Manager you can activate configure delete and change the order of the programs For general programs you can choose between the DSEsp...

Page 15: ... operations Split Directionality HF directionality The Surround mode is kept at the LF band such that sufficient LF gain is present The upper three bands are in Full Directionality in order to at tenuate up to three separate noise sources More Tools Acoustics Verify that the settings of Vent Hook and Tubing is equal to the actual earmould vent hook and tubing insert Feedback Manager The greater th...

Page 16: ...tor are not available for the DSL v5 0a and NAL RP rationales Live Demonstration Live Demonstration is designed to show in real time how Chili evaluates the listening environments in several dimensions Live Demonstration consists of up to four elements Amplification My Voice Directionality and Noise Management Live begins automatically once an instrument is connected You can pause Live by clicking...

Page 17: ...n each side indicate what directionality mode each instrument is in Noise Management shows how much noise is reduced by the Noise Management system in each fitting channel and how speech is preserved The right and left panels show the sound environment Quiet Speech Speech in Noise Noise or Wind as it is detected by each instrument Memory Chili s Memory displays instrument usage and environmental d...

Page 18: ...s during threshold measurements In situ audiometry can be conducted between 125 Hz 6 kHz How to use in situ audiometry The layout of the tool resembles a standard audiometer In the Audiogram graph you can see the entered audiogram represented as a faded grey curve If the instruments are con nected you can conduct in situ audiometry by using the fields below the graph to set the frequency and level...

Page 19: ...p The End Fitting step covers all tools that are related to user operations of the instrument as well as Streamer The Save and Exit screen contains information about the Chili instruments It also gives you the possibility to link one or two Streamers to the instruments To link a Streamer to the instruments click Read serial number and follow the instructions provided on the screen It is possible t...

Page 20: ...re organized under 3 tabs TV Phones and Music Audio where you can adjust several controls in order to fine tune the sound experience according to client preferences For each application you can also set the preferred level and the relationship between Streamer and microphone levels The adjustable controls are organized in 3 windows General Perception Power Bass Music Widening One window can be ope...

Page 21: ... Power Bass is adjusted in 3 steps High Medium Low or can be set to off Music Widening Creates a more spacious sound experience The feature requires two instruments and is based on reverberation techniques Like Power Bass it is adjusted in 3 steps High Medium Low or can be set to off TV Program Tab The TV Program Tab enables fine tuning of the ConnectLine TV application General Perception M rel to...

Page 22: ...ening cannot be activated since it may reduce speech understanding Music Audio Program Tab The Music Audio Tab enables fine tuning of the wired input and wireless applications e g music players General Perception M rel to Music Normally the levels for the hearing instrument microphone and the music application should be the equal 0 dB in order to hear other relevant information from the surroundin...

Page 23: ... the functionality and choose whether the program should be a combined Microphone Telecoil or a Telecoil program On the DAI FM tab you can choose to boost the DAI FM signal in situations where both DAI FM and the microphones on the instruments are active User Instructions This tool indicates how the buttons are configured on the Chili instruments Use this tool to instruct the client in the operati...

Page 24: ...V radio music players computers and other devices Operate the volume control and program change on the Chili instruments Streamer wirelessly transmits sound from phones TV etc to both hearing instruments thereby improving the overall sound quality and speech understanding Streamer has a build in microphone enabling users to commu nicate on mobile and landline phones The TV Adapter wirelessly trans...

Page 25: ...vanced wireless system For all other purposes than using Streamer as a remote the neck strap should be worn around the neck Please note that the neck strap should never be opened The safety lock in the back is a feature designed to break if the neck strap is caught in something If the neck strap breaks it must be replaced Generally by daily use the neck strap eventually becomes frayed and dirty an...

Page 26: ...lue light starts flashing rapidly The two devices are now establishing a connection to each other Mobile phone handling 4 When the mobile phone has received Streamer information Streamer1 2 or later will appear in the display 5 Go to Streamer 1 2 or later in the mobile phone display and press select 6 You will now be prompted for a pincode all Streamer pin codes are four zeros 0 0 0 0 note that ju...

Page 27: ...rection of the microphone on Streamer Reject call Long press on the phone button will reject the call Hang up Press Streamer s Phone button shortly Streamer hangs up the call the green rim light turns off and the hearing instruments return to the previous program Make a call Use the mobile phone to make the call assuming that Connect is on the mobile phone will automatically connect to Streamer Wh...

Page 28: ... Daily Use TV listening Wear Streamer around the neck in the neck strap Streamer must be within 10 meters from the TV Adapter START sound Press the Audio button shortly Streamer connects to the TV Adapter After a few seconds orange solid light is shown on Streamer and the TV Adapter The hearing instruments will receive the TV sound STOP sound Press the Audio button shortly Streamer disconnects fro...

Page 29: ...Phone button flashes Answer Press Streamer s Phone button shortly Streamer answers the call and the green rim light will switch to constant light Streamer and the Phone Adapter The call is now directed into the hearing instruments Talk in direction of the microphone on Streamer The red status indi cator on the Phone Adapter fades during the call Hang up Press Streamer s Phone button shortly Stream...

Page 30: ...his feature is only available in Streamer 1 3 or later To upgrade Streamer firmware to a later version please see page 89 90 Stop wireless audio streaming The audio streaming is ended by pressing Streamer s Audio button or the stop button at the music player Wired Audio Input When the jack wire connects from an audio player to Streamer Streamer will start streaming sound after the Audio button is ...

Page 31: ...g This safety shell is NOT a lock and under normal use will not be broken If the safety shell is separated or broken the neck strap must be replaced Do not shorten or modify the neck strap in any way for example do not tie a knot in it to shorten it Streamer Firmware Upgrade Tool How and when to upgrade Streamer Please note It is only recommended to upgrade a Streamer for the purpose of providing ...

Page 32: ...en completed a window pops up Before you start the upgrade note the following The upgrade may take up to 20 minutes The PC and Genie can still be used during the upgrade Do not disconnect the USB cable during the upgrade Do not let your computer go into standby or shut down during the upgrade If you are using a laptop run it on AC power during the upgrade No existing pairings will be lost Dismount...

Page 33: ... hook insert the tip of the black service tool as far as possible but do not push the pin all the way out If the tool has difficulty in pushing the pin out try from the other side of the hearing aid 2 The pin should be left in position i e pushed through the hearing aid yet still attached Place the service tool in front of you 3 Pull the hook off and insert the new hook Make sure the hook is pushe...

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