If none of the above solutions solve the problem,
ask your Hearing Care Professional for assistance.
Common problems and their solutions
Effect
Squealing
noise
No sound
Whirring
noise or
beeping
Cause
Ear wax accumulated in ear canal
Hearing instrument inserted
improperly
Clogged sound outlet
Clogged microphone opening
Worn-down battery
Hearing aid switched to telecoil (T)
Dirty or corroded battery
contacts
Dirty or corroded battery
contacts
Dirty or corroded battery
Worn-down battery
Solution
Have ear canal examined by your doctor
Reinsert hearing instrument
(pg. 6)
Clean sound outlet
(pg. 22)
Clean microphone opening with a brush
Replace battery
(pg. 12)
Switch to microphone signal (M)
(pg. 10)
Open and close the battery door
several times or replace battery
(pg. 12)
Open and close the battery door
several times or replace battery
(pg. 12)
Clean battery surfaces with dry cloth
or replace battery
(pg. 12)
Replace battery
(pg. 12)
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