Otto Bock C2000, Instructions For Use Manual

Page 1: ...C2000 Instructions for use 3 ...

Page 2: ...eactivated with the joystick Electronic steering lock Function enabled Function disabled 2 way adapter cable Adapter cable included Adapter cable not included The included adapter cable allows the following functions to be selected directly through separate buttons Footrest left Footrest right Seat tilt Seat height adjustment Back angle adjustment Light Direction indicator right Direction indicato...

Page 3: ...ructions 6 1 12 Initial operation 6 2 13 Settings 7 13 Safety instructions 7 1 13 Adjustments by qualified personnel 7 2 13 Safety instructions 7 2 1 13 Adjusting the standard seat 7 2 2 14 Adjusting the Back Upholstery 7 2 2 1 14 Inserting foam elements 7 2 2 2 15 Adjusting the belt length 7 2 3 15 Changing control unit parameters 7 2 4 16 Wheelchair control options 7 2 4 1 16 Attendant control 7...

Page 4: ...36 Charging the battery 8 10 5 36 Power seat functions 8 11 37 Safety instructions 8 11 1 37 Power seat height adjustment 8 11 2 38 Power seat tilt 8 11 3 39 Combined seat height adjustment seat tilt 8 11 4 39 Power back angle adjustment 8 11 5 39 Controlling power seat functions 8 11 6 40 Joystick functions 8 11 7 40 Luggage carrier 8 12 41 Lighting 8 13 41 Seat options 8 14 42 Safety instruction...

Page 5: ...60 Repair 9 2 61 Replacing a defective bulb 9 2 1 61 Replacing a battery 9 2 2 62 Troubleshooting 9 3 62 Types of notifications 9 3 1 62 Wheelchair control unit error overview 9 3 2 62 Attendant control error overview 9 3 3 64 Disposal 10 64 Safety instructions 10 1 64 Disposal Information 10 2 64 Legal information 11 64 Liability 11 1 65 CE Conformity 11 2 65 Warranty 11 3 65 Service Life 11 4 65...

Page 6: ...ms please consult the qualified personnel that adapted the product or the manu facturer s service see inside back cover or back page for addresses The product may be combined only with the options listed here The manufacturer assumes no liability for com binations with third party medical devices and or accessories not included in the modular system Please also observe the information in the secti...

Page 7: ...ription 3 1 Function The powerful drive system with two 12 V batteries combined with spring mounted drive wheels allows obstacles to be crossed easily category C according to EN 12184 and offers safe operating performance The power wheelchair is controlled by the enAble50 wheelchair control unit see Page 24 The latter includes a control panel to enter driving commands and display the current statu...

Page 8: ...iew 1 1 Backrest 6 Drive wheel 2 Rear lighting 7 Footrest 3 Luggage carrier 8 Front lighting 4 Charging receptacle 9 Armrest side panel 5 Caster wheel 10 Control panel with joystick 8 Ottobock Product description C2000 ...

Page 9: ...ental limitations which can temporarily or permanently limit attentiveness and judgement You must observe road traffic regulations when driving in road traffic WARNING Impermissible use Risk of pinching crushing being pulled in tipping falling due to improper handling Only use this product for its original intended purpose Only one person may be transported with the product at any one time WARNING...

Page 10: ... radio HAM transmit ters two way radios and cellular phones The interference from radio wave sources can cause the powered wheelchair to release its brakes move by itself or move in unintended directions It can also permanently damage the powered wheelchairs control system Because EM energy rapidly becomes more intense as one move closer to the transmitting antenna source the EM fields from hand h...

Page 11: ...ower wheelchair is normally shipped fully assembled and fitted to the personal requirements of the respective user The scope of delivery includes Fitted power wheelchair with main components Installed options Battery charger Instructions for use 5 2 Options The standard model can be fitted to the user s personal requirements thanks to a large range of options A full list of the available modules a...

Page 12: ...mmends grey tyres if the wheelchair is primarily used indoors Avoid unnecessary parking outdoors Direct exposure to sunlight UV radiation causes the tyres to age more quickly As a result the tread surface hardens and corner pieces break out of the tread The tyres must be changed when the tread is less than 1 mm 0 04 to ensure safe driving behaviour The tyres should be replaced every 2 years regard...

Page 13: ...he aid of a helper for support CAUTION Use of unsuitable tools Pinching crushing or damaging the product due to use of unsuitable tools When completing the tasks only use tools that are suitable for the conditions at the place of work and for which safety and the protection of health are assured with proper use Observe the specifications in the section Required Tools 7 2 Adjustments by qualified p...

Page 14: ...or equipment make sure these are secured by suitable means so that they cannot come loose shift or fall down When using lifting platforms ensure that the power wheelchair is centred on the platform and that no parts protrude into the danger zone NOTICE Improper preparation before making adjustments Damage to the product due to falling down and failure to follow setting instructions When you work o...

Page 15: ...elements INFORMATION Please note that the correction pads are not included in the scope of delivery and cannot be ordered from Ottobock Please use corresponding foam elements from your inventory The sitting position can be fine tuned by using various correction pads in the backrest 3 Fine tuning the backrest 1 Open the side of the back pad In order to do so loosen the hook and loop closures of the...

Page 16: ...the wheelchair control unit see Page 24 Troubleshooting information see Page 62 Further information on programming can be found in the 647G484 service manual 7 2 4 2 Attendant control The power wheelchair can be ordered and equipped with an attendant control It may be necessary to fit the already installed attendant control to the actual body size of the attendant Information on operating the atte...

Page 17: ...sting the armrests CAUTION Reaching into swivel region Pinching or crushing of limbs e g fingers due to lack of caution in danger areas Do not reach into the swivel region The height and depth of the armrests can be adapted to the requirements of the user 5 Move the armrest to the required height 1 Loosen the Allen head screw on the side panel mounting 2 Slide the armrests up or down to the desire...

Page 18: ...remove them 2 Move the receiver with the calf pad up or down along the rail 3 To change the depth setting another hole further forward or backward in the mounting sheet can be selected 4 Insert the screws into the mounting holes and retighten them 7 3 6 Adjusting the control panel position INFORMATION By default the control panel is mounted on the side specified in the order It can also be mounted...

Page 19: ...ime the automatic circuit breaker should be deactivated The automatic circuit breaker has to be activated before the power wheelchair can be switched on It is located laterally on the drive unit sustainer next to the charging receptacle see fig 10 item 1 10 Activating the circuit breaker 1 Push up on the reset lever which is at an angle until it engages see fig 10 item 2 2 The circuit breaker is a...

Page 20: ...ach into the danger area with your fingers when folding the footrest up or down The user s feet can be placed on the footrest The height of the footrest has been adjusted by qualified personnel to the length of the user s lower leg 8 3 1 Folding the footrest up down All footrest footplate versions can be folded 12 Folding up the footrest 1 Grasp the footrest 2 Fold up the footrest Folding down the...

Page 21: ...the end of the gas com pression spring or the actuator from the bracket see fig 14 item 2 4 Lay the backrest down on the seat 8 5 Getting in and transferring CAUTION Incorrect handling when getting in Falling tipping over due to incorrect handling Turn the control unit off while getting in and out in order to avoid accidental driving Always place the seat in a horizontal position Note that the arm...

Page 22: ...ition promptly contact the qualified personnel who fitted the product Immediately consult the qualified personnel if you detect signs of discomfort or fear when using the product Have the basic settings of the belt system checked regularly Adjustments may be required due to the growth of the user or because of changes in the course of the disease Small length adjustments of the belt by the user or...

Page 23: ... system in a vehicle for transporting persons with reduced mobility is forbidden Falling out of the product serious injuries due to improper handling of the product Under no circumstances may the belt system be used as part of a personal restraint system for transportation in a vehicle for transporting persons with reduced mobility Note that the belt system is only intended as additional stabilisa...

Page 24: ...ns or nearby objects due to interference from electromagnetic fields Switch all mobile devices off while driving Turn the control unit off when it is not needed The power wheelchair is controlled by an enAble50 control unit Because the control unit is programmable it can be adapted to the personal requirements of the user e g the speed acceleration and deceleration values can all be adapted 8 7 1 ...

Page 25: ...button longer at least 5 seconds also activates deac tivates the drive away lock see Page 32 Warning flasher on off button All 4 warning flashers are activated deactivated when this button is pressed Horn button The horn will sound as long as the button is pressed Direction indicator right and Direction indicator left buttons Pressing these buttons activates deactivates the respective front and re...

Page 26: ... 32 F the battery capacity drops by up to 35 in relation to the capacity for an outside temperature of 20 C 68 F This shortens the range of the power wheelchair accordingly Moreover at low tem peratures the charge level displayed on the control panel can differ more significantly from the actual battery capacity The Charge level LCD indicator is divided into 7 segments and shows the current batter...

Page 27: ... Section Power seat functions see Page 37 Section Troubleshooting see Page 62 8 8 Driving functions 8 8 1 Safety instructions Hazards while driving CAUTION Lack of riding experience Collision falling due to errors in handling the product Practise using the product on level open ground first CAUTION Risk of uncontrolled driving behaviour Falling tipping collision with persons or nearby objects due ...

Page 28: ...ehicle starts to move The transportation of a person sitting in a wheelchair in public transit constitutes a significant safety risk for all participants We therefore recommend using the seats provided during transportation While using public transit you are not permitted to sit in the wheelchair without an approved personal restraint system Hazards when using the seat CAUTION Skin damage Risk of ...

Page 29: ... Always take curves slowly Uncontrolled driving behaviour may occur on uneven ground Therefore the speed must always be adjusted to the ground conditions Driving backwards should be limited to manoeuvring or short distances on level ground Obstacles steps curbs tracks Always approach obstacles directly from the front never at an angle with only one caster wheel Always reduce speed to cross over ob...

Page 30: ... category B power wheelchairs in an operational state is 700 mm 27 5 This specification should ensure unhindered use of escape routes for example Please note that the wheelchair dimensions can exceed the recommended value in versions with very large seat widths for more information see the Technical data section The wheelchairs in this series fully satisfy the minimum technical requirements for wh...

Page 31: ...eed level 2 8 8 5 Driving WARNING Driving on slopes over obstacles Risk of falling or tipping over due to operator error Only cross obstacles or negotiate inclines or downgrades that are within the permitted maximums see the section Technical data Do not cross over any obstacles while driving on inclines or downgrades Avoid getting into or out of the wheelchair on inclines and slopes Do not drive ...

Page 32: ...Use of power options Body weight of user Tyres air pressure tyre tread depth 8 8 7 Drive away lock INFORMATION The drive away lock can only be activated as described below if the function was previously enabled see inside front cover The drive away lock parameter is set to Off by default The factory setting may also have been set to On by the specialist dealer or at the factory according to the or...

Page 33: ...as previously enabled see inside front cover The factory default setting can be changed by the specialist dealer Please ask your specialist dealer about the setting selected for you The enAble50 control unit in the power wheelchair may be programmed with the optional Steering Lock paramet er If the steering lock is activated the caster wheels are set straight ahead This makes it easier to negotiat...

Page 34: ...ustment work on the brake Falling tipping collision with persons or nearby objects due to improper operation Repairs and adjustments to the brake may only be made by qualified personnel trained by the manufacturer Incorrect settings can lead to a loss of braking power INFORMATION When the joystick is activated while the brakes are unlocked the control unit emits an error signal on the control pane...

Page 35: ...ge Batteries reach their full capacity only after 20 30 charge cycles Only if the full capacity of the batteries has been reached can the power wheelchair achieve the stated range At temperatures of 0 C 32 F the battery capacity drops by up to 35 in relation to the capacity for an outside temperature of 20 C 68 F This shortens the range of the power wheelchair accordingly Moreover the charge level...

Page 36: ...low maintenance batteries Please see the instructions for use supplied with the battery charger for further details on use and on the LED dis plays 8 10 5 Charging the battery WARNING Discharge of explosive gases during battery charging Burns due to explosion after a user error Ensure sufficient ventilation in enclosed spaces Do not smoke or light fires Sparks must be avoided Switch the battery ch...

Page 37: ... down obstacles in a forward direction e g curbs and reduce the speed Drive with the seat raised or with the seat tilt back angle adjustment activated only for short distances at home Always use the speed level 1 for this Note that the field of vision is limited when driving Always use a belt system Use the seat height adjustment and the seat tilt only on firm level ground WARNING Overloading Risk...

Page 38: ...ered Even when driving indoors fasten the belts and do not lean out beyond the seat surface when the seat height adjustment feature is raised Ensure that creep speed is activated when the seat height adjustment function is used If this is not the case contact a specialist dealer immediately Only use the power wheelchair with the seat height adjustment in its lowest position until the fault is rect...

Page 39: ...red see section Technical data The seat can be tilted back continuously to the spe cified angle The power wheelchair has an integrated feature that shifts the centre of gravity and serves to improve stabil ity against tipping 8 11 4 Combined seat height adjustment seat tilt INFORMATION Please also observe the safety instructions in the section Power seat functions Safety instructions Observe the i...

Page 40: ...and the speed level indicator switches off To switch between the various seat functions press the Mode button briefly or move the joystick to the right Once a seat function has been activated it is adjusted by moving the joystick forward or backward The electric motor moves the seat according to the seat function as long as the joystick is deflected and stops at the end positions Holding the Mode ...

Page 41: ...hours of darkness The lights right and left direction indicators and the warning flashers are operated via the control panel Front lighting The 2 front lights see fig 27 left each encompass a direction indicator lamp bottom left and an LED front lamp top left The front lights are fastened to the self contacting side panels 27 Side panel removal installation 1 Loosen the thumb screw on the side pan...

Page 42: ...t always ensure good skin care and regular pressure relief WARNING Seat cushion and back padding may ignite Burns due to user error The seat and backrest upholstery as well as padding fulfil the requirements for flame resistance according to ISO 8191 2 and DIN EN 1021 2 However they may still ignite if fire is handled improperly or negligently Keep away from all ignition sources especially lit cig...

Page 43: ...the cover insert the foam pad into the cover again with proper alignment 5 Close the zipper and secure the seat or back pad again on the hook and loop strap Incontinence cover INFORMATION Since the artificial leather cover is relatively tight the incontinence cover is used with the cloth cover as a rule Nevertheless you should take the artificial leather cover off from time to time and check wheth...

Page 44: ...h a water based disinfectant Cleaning the foam pads 1 Hand wash all foam components in warm water at 40 C 104 F using a standard mild detergent Do not use fabric softener Rinse thoroughly 2 Allow to air dry Do not expose to direct heat sources e g sunlight stove or radiator 8 14 3 Recaro seat The Recaro seat provides individually adjustable comprehensive seating comfort 8 14 3 1 Settings 32 Adjust...

Page 45: ...l with the control pan el hang down while getting in For transporting the power wheelchair place the side panel on the seat Installing the side panel 1 Insert the side panel into the side panel holder 2 Re tighten the thumb screw on the side panel hold er see fig 33 item 1 34 Folding down the backrest reducing the transport size 1 Pull the release lever up see fig 34 item 1 2 Fold the backrest for...

Page 46: ...are programmed into the control unit using a learning mode Standard household appliances and hi fi devices TV DVD phone Light switches or dimmers Switches to operate blinds Mouse emulator joystick signals are used to control a computer mouse The LCD monitor is the interface to the connected special controls The input devices of the special controls e g sip and puff control chin control can also be...

Page 47: ...rning 8 Direction indicator right 9 Direction indicator left 10 Light km h 3 5 38 11 Creep speed INFORMATION If the power wheelchair is turned on via the LCD monitor the Main menu is displayed there first Now the joystick has to be moved 2 x in order to drive After moving the joystick forward the Driving menu is shown Move the joystick a second time in order to start driving the power wheelchair D...

Page 48: ...ons The joystick or connected special control if any is used to navigate within all menus and submenus 1 First movement to the right Select function 2 First movement to the front Select option 3 Second movement to the right Activate deactivate option adjust option 4 Further deflection movements to the right front Select adjust further sub functions specific to each LCD screen INFORMATION Pressing ...

Page 49: ...lecting a seat function Menu Joystick function Next action Move the joystick to the front Next action Move the joystick to the right until the desired seat function is selected Next action Move the joystick forward back to operate the seat function not illustrated Next action Press the Mode button on the control panel repeatedly to return to the Options menu Favourites menu menu colour yellow The ...

Page 50: ...el for attendant operation The separate con trol panel is height adjustable and removable Functional overview The attendant uses the attendant control to operate the driving function and the power seat functions The module is connected in conjunction with the control panel or as a separate input device The module is connected in combination with the separate LCD monitor and special control if any ...

Page 51: ...s to switch the control unit to the power seat functions Mode LED indicator INFORMATION The following information on LED function only applies when the attendant control is used as an individual input device If the control panel attendant control are used in combination the selected speed level and errors are indicated by the display symbols on the LCD screen see the section Button and display fun...

Page 52: ... Programming of the push button module may only be performed by trained qualified personnel Power wheelchairs with enAble50 control units can be equipped with optional push button modules The push button module lets the user select additional power seat functions directly during normal driving opera tion Push button module overview 1 Available power functions 2 Mode button 3 Selected function LED ...

Page 53: ...Piko buttons that can be connected to the push button module and positioned at will are available as options see Page 54 The Piko buttons perform the same functions as the Mode button and the Selected function up Selected func tion down buttons see item 2 4 Symbols on the back of the push button module indicate the corresponding functions 8 15 4 Special controls Ottobock provides the option to equ...

Page 54: ...irst time around Activating this function again causes the backrest to tilt forward as long as the button is pressed Available functions 8 16 Additional options 8 16 1 Control panel holder Swing away control panel holder The control panel holder makes it possible to drive the power wheelchair under a table or closer to an object The control panel holder can be rotated up to the armrest In addition...

Page 55: ...d to support the area over the sternum breastbone from the front This is accomplished when two fingers fit comfortably between the top of the belt and the armpit Possible positioning errors The user s hips are not secured with a separate lap belt see Page 22 If the positioning system is too loose the user can shift forward slide down The positioning system collides with devices options or supply h...

Page 56: ...he previous section 1 Close all buckles so that they engage with an audible click The lower strap should be placed between the pelvic bone and thigh and should not be too tight The belt buckle is positioned at the front of the body in the centre The shoulder straps should be positioned evenly on both sides on the thorax and should not be too tight 2 Pull to check that it is secure Applying the che...

Page 57: ...o observe the rules for transportation Follow the rules of the IATA International Air Transport Association and the respective airline when trans porting the power wheelchair in an aircraft Before checking in the power wheelchair the automatic circuit breaker has to be deactivated and the battery connectors must be insulated so they cannot short circuit Note that those batteries in particular whic...

Page 58: ...n 2 Turn the control unit off see Page 24 ff 3 Verify brake locking Pushing the power wheelchair must not be possible If needed Lock the brake see Page 34 4 Secure the power wheelchair with tensioning straps The eyebolts on the drive side of the power wheel chair see fig 45 and the rims of the caster wheels serve as attachment points 8 18 Use in vehicles for transporting persons with reduced mobil...

Page 59: ...s before disinfecting 2 Wipe all parts of the product with a disinfectant Important information about disinfecting Only use colourless water based disinfectants Observe the instructions for use provided by the manufacturer Prior to disinfection clean the seat and back padding control panel and armrests 9 Maintenance and repair 9 1 Maintenance WARNING Insufficient maintenance Severe user injuries d...

Page 60: ...ter without play X Check whether wheels rotate freely and without axial runout X Caster wheels Check whether the mounting nuts are tight X Check whether mounting screws are fastened properly X Seat attachment Check whether seat lock is positioned securely X Check ratchet mechanism for functionality and firm fit X Footrest Check for damage to footrests X Ensure padding is in perfect condition X Che...

Page 61: ...nsure that the screws are seated tightly against the plate INFORMATION Lamp housings and lamps can both be ordered from the specialist dealer 46 Replacing the LED front light The LED front light see fig 46 item 1 is maintenance free If repairs are required the qualified person who fitted the wheelchair can help Information on repairing the front direction indicator see fig 46 item 2 is found in th...

Page 62: ...ifications as well as the associated fault sources and pos sible causes and measures If the measures described here do not resolve the faults completely contact your specialist dealer The specialist dealer is able to read the exact error codes with a handheld programming device and can perform a targeted sys tem analysis The control unit stores a list of all faults that occur The specialist dealer...

Page 63: ...rge the battery if the connection is good Battery overvoltage Voltage too high after complete charging and driving downhill Continue driving slowly Back angle adjustment motor fault Faulty cabling or plug contacts Defective actuator Check cabling plug con tacts Contact specialist deal er Seat tilt motor fault Faulty cabling or plug contacts Defective actuator Check cabling plug con tacts Contact s...

Page 64: ... tact Defective actuator Check cabling plug con tacts Contact specialist dealer 2 LED s below the seat surface are flashing Seat height adjustment motor fault Faulty cabling or plug con tact Defective actuator Check cabling plug con tacts Contact specialist dealer Backrest seat bottom LED is flashing Power seat function tem perature warning Overheating due to excess ive load Cool down phase 10 Dis...

Page 65: ...product beyond the specified expected service life leads to increased residual risk and should only take place subject to the due diligence and deliberations of qualified personnel If the service life is reached the user or a responsible attendant should contact the qualified personnel who fitted the product or the manufacturer s servicing department see inside rear cover or back page for address ...

Page 66: ...tic tyres Adjust the tyre pressure according to the specifications on the tyre sidewall to prevent injuries or damage to the product 16 drive wheel black 4 2 bar 420 kPa 60 PSI 16 drive wheel grey 3 5 bar 350 kPa 50 PSI 14 caster wheel 3 5 bar 350 kPa 50 PSI The specified weights vary according to the selected options and model 3 point turn by 180 Electrical system IP protection rating according t...

Page 67: ... due to weather conditions and the surface Corrosion protection Corrosion protection Coated frame 13 Appendices 13 1 Threshold values for wheelchairs transportable by train INFORMATION The wheelchairs in this series fully satisfy the minimum technical requirements of regulation EU No 1300 2014 for wheelchairs transportable by train However not all versions can comply with all threshold values due ...

Page 68: ...and 13 Phillips head screwdriver size 2 Flat screwdriver Tyre mounting levers and inner tube repair kit 13 3 Torque values of the screw connections Unless otherwise specified screw connections are tightened with the following torque values Thread diameter M4 3 Nm Thread diameter M5 5 Nm Thread diameter M6 10 Nm Thread diameter M8 25 Nm 68 Ottobock Appendices C2000 ...

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Page 71: ...td Şti Mecidiyeköy Mah Lati Lokum Sok Meriç Sitesi B Blok No 30 B 34387 Mecidiyeköy İstanbul Turkey T 90 212 3565040 F 90 212 3566688 info ottobock com tr www ottobock com tr Africa Otto Bock Algérie E U R L 32 rue Ahcène Outaleb Coopérative les Mimosas Mackle Ben Aknoun Alger DZ Algérie T 213 21 913863 F 213 21 913863 information ottobock fr www ottobock fr Otto Bock Egypt S A E 28 Soliman Abaza ...

Page 72: ...d Quality Management System in accordance with ISO 13485 Ihr Fachhändler Your specialist dealer Otto Bock Mobility Solutions GmbH Lindenstraße 13 07426 Königsee Rottenbach Germany www ottobock com Ottobock 647G483 EN 15 1604 ...