Oursson MS2060, Instruction Manual

13

SERVICING

Company OURSSON AG expresses great appreciation 

to you for choosing our products. We have done every

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thing possible so that this meets your needs, and the 

quality corresponds to the best world standards. If your 

OURSSON  branded  product  will  need  maintenance, 

please contact one of the authorized service center 

(hereinafter - ASC). A complete list of ASC and their 

exact  addresses  can  be  found  on  the  website  www.

oursson.com.

Warranty obligations OURSSON AG:

1. 

Warranty obligations OURSSON AG, provided ASC 

OURSSON  AG,  apply  only  to  models  designed 

OURSSON  AG  for  the  production  or  supply  and 

sale  within  the  country  where  the  warranty  service 

is  provided,  purchased  in  this  country,  certified  for 

compliance  with  the  standards  of  this  country,  and 

also marked the with official marks of conformity.

2. 

Warranty obligations OURSSON AG operate within 

the law on protection of consumer rights and are 

regulated by the laws of the country in which they are 

provided, and only when the product is used exclu

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sively  for  personal,  family  or  household  purposes. 

Warranty obligations OURSSON AG shall not apply 

to uses of goods for business purposes or in connec

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tion with the acquisition of goods to meet the needs 

of enterprises, institutions and organizations.

3. OURSSON AG sets for its products the following 

terms of use and warranty periods:

• 

If the defect was a result of careless handling, used 

for  other  purposes,  violations  of  conditions  and 

rules of operation set forth in the instruction man-

ual, including as a result of exposure to high or low 

temperatures, high humidity or dust, traces of open

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ing  the  device  independently  and/  or  self-repair, 

mismatch state standards for power grids, getting 

liquids, insects or other foreign objects, substances 

inside the device, as well as long-term use of the 

product in extreme operational modes.

•  If the defect of the product was a result of unau-

thorized attempts to test the product or make any 

changes  in  its  construction  or  software  programs, 

including repair or maintenance in unauthorized 

service centers.

•  If the defect of the product was a result of use of 

non-standard and/or low quality equipment, acces

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sories, spare parts, batteries.

•  If the defect of the product is associated with 

its use in conjunction with additional equipment 

(accessories),  other  than  additional  equipment 

recommended by OURSSON AG for use with this 

product.  OURSSON AG  is  not  responsible  for  the 

quality  of  the  additional  equipment  (accessories) 

manufactured  by  third  parties,  for  the  quality  of  its 

products together with such equipment, as well as 

the quality of the work of the additional equipment of 

OURSSON AG together with the products of other 

manufacturers.

6. 

Product defects detected during the lifetime of the 

product are eliminated by the authorized service cent

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ers (ASC). During the warranty period, elimination of 

defects is free of charge with the presentation of the 

original  certificate  of  guarantee  and  documents  that 

confirm the fact and date of the contract of retail pur

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chase.  In  the  absence  of  such  documents,  warranty 

period is calculated from the date of manufacture of 

goods. It should be taken into account:

• 

Setup  and  Installation  (assembly,  the  connection, 

etc.) of the product described in the documentation 

attached to it, does not enter the scope of warranty 

OURSSON AG and can be performed by the user 

as well as the specialists of most authorized service 

centers on a paid basis.

•  Work upon maintenance of products (cleaning and 

lubricating the moving parts, replacement of consum

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ables and supplies, etc.) are made on a paid basis.

7. OURSSON AG is not responsible for any damage di

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rectly or indirectlycaused by their products to people, 

pets, property, if it occurred as a result ofnon-obser

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vance  of  the  rules  and  conditions  of  use,  storage, 

transportation or installation of the product, intentional 

or negligent actions of consumer or third parties.

8. Under  no  circumstances,  OURSSON AG  is  not  re

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sponsible  for  any  special,  incidental,  indirect  or 

consequential loss or damage, including but not lim

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ited to: lost profits, damages caused by interruptions 

in the commercial, industrial or other activities, aris

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ing from the use of or inability to use the product.

9. Due to continuous product improvement, design ele

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ments and some technical specifications are subject 

to change without prior notice from the manufacturer.

4. 

Warranty obligations OURSSON AG shall not apply to 

the following products, if their replacement is assumed 

and is not connected with disassembling products:

•  Batteries.

• 

Cases, straps, cords for carrying, mounting acces

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sories,  tools,  documentation  that  came  with  the 

product.

5. 

Warranty does not cover defects caused due to violations 

of the rules of consumer use, storage or transportation of 

the goods, actions of third parties or force majeure, in

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cluding but not limited to the following cases:

Product name                      

Terms 

of use, 

months                

Warranty 

Period,

months 

Microwave ovens

breadmakers, induction hobs

60

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Multicookers, kitchen 

processors, electric kettles,

electric grills, hand blenders,

hand mixers, meat grinders, 

blenders, toasters, airpots,

toasters, juicers, steamers, 

coffee makers, choppers, 

freezers, refrigerators, 

automatic coffee machines, 

milk frother, multi shredder

36 

12 

Kitchen scales                            

24 

12