The Outdoor Greatroom Company • Crystal Fire
Crystal Fire
Rev. F 9-14-2011
- 17 -
B. Limited One Year Warranty
The Outdoor Greatroom Company
Outdoor Products Limited One Year Warranty
The Outdoor Greatroom Company extends the following warranty for Outdoor Greatroom outdoor products used
in the United States of America or Canada. Dealers and employees of The Outdoor Greatroom Company have no
authority to make any warranty or authorize any remedies in addition to or inconsistent with the terms of this
warranty. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
The Outdoor Greatroom Company warrants that this Outdoor Greatroom Outdoor Product (the “Product”) will be
free from defects in material and workmanship for a period of one year from its date of purchase. This warranty is
subject to the conditions, exclusions and limitations described below.
This warranty applies only to the original owner of the Product and is non-transferable. The Outdoor Greatroom
Company obligation under this warranty does not extend to damages resulting from (1) assembly, operation or
maintenance of the Product not in accordance with the Installation/Assembly Instructions, Operating Instructions and
the Listing Agency Identification Label furnished with the Product; (2) installation or use which does not comply with
local building codes and ordinances; (3) shipping, improper handling, improper operation, abuse, misuse, accident or
unworkmanlike repairs; (4) use of fuels other than those specified in the Operating Instructions; (5) Installation or use of
components not supplied with the Product or any other components not expressly authorized and approved in writing
by The Outdoor Greatroom Company; and/or (6) modification of the Product not expressly authorized and approved in
writing by The Outdoor Greatroom Company. Any of the circumstances described in the previous sentence voids this
warranty. This warranty is void if the Product or any component has been removed, repaired, or replaced before The
Outdoor Greatroom Company has been afforded a reasonable opportunity to inspect the Product.
This warranty is limited to the replacement or repair of defective components or workmanship and The Outdoor
Greatroom Company may fully discharge its obligations under this warranty by repairing or replacing, at its discretion,
the defective components. The Outdoor Greatroom Company will provide replacement parts at no charge and will pay
reasonable and necessary labor and freight costs related to replacing or repairing defective components under this
warranty. The maximum amount recoverable under this warranty is limited to the purchase price of the Product and, if
The Outdoor Greatroom Company is unable to provide replacement or repair in an expedient and cost-effective
manner, The Outdoor Greatroom Company may discharge all obligations under this warranty by refunding the
purchase price of the Product.
EXCEPT TO THE EXTENT PROVIDED BY LAW, THE OUTDOOR GREATROOM COMPANY MAKES NO
EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSED HEREIN. THE DURATION OF ANY IMPLIED
WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED ABOVE. IN NO EVENT SHALL
THE OUTDOOR GREATROOM COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY DEFECTS IN THE PRODUCT. Some states do not allow limitations on how long an implied warranty
lasts, or do not allow exclusion or limitation of incidental or consequential damages, so these limitations may not apply
to you.
To obtain service under this warranty, you must:
1. Send written notice of the claimed condition to: The Outdoor Greatroom Company, 2015 Silver Bell Road,
#195, Eagan, MN 55122.
2. Affirm that you are the original owner of the Product.
3. Provide The Outdoor Greatroom Company reasonable opportunity to investigate the claim, including rea-
sonable opportunity to inspect the Product prior to any repair or replacement work and before the Product or any
component of the Product has been removed.
4.
Obtain The Outdoor Greatroom Company’s consent to any warranty work before the work is done.
© The Outdoor Greatroom Company
