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 CF-1242 AU Rev-B 3/19/15 

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom 

Possible Causes 

Corrective Actions 

1. 

Burner  

won’t 

light. 

A.  

No fuel 

Check gas valve at main. 

B. 

 

Plugged burner injector. 

Check the burner injector for stoppage. Remove 
stoppage. 

2. 

Blue Flames 

A. 

This is a result of normal operation and 
flames  will  begin  to  yellow  as  unit  is 
allowed to burn for 16-20 minutes. 

Do nothing. 

B. 

Improper air/fuel mixture related to air 

shutter position. 

Close air shutter. (for LP, leave 7mm open, Natural 

gas 1.5mm open)  

3. 

Metallic noise 

A. 

Noise is caused by metal expanding 

and contracting as it heats up and 

cools down, similar to the sound 

produced by a furnace or heating 

duct. This noise does not affect the 

operation or longevity of the 

appliance. 

Do nothing. 

4. 

Decorative Beads 
cracking or splitting 

A. 

Heat and/or abrupt temperature 

changes. 

This is a property of glass and may happen 

occasionally. Do nothing. This is completely normal. 

5. 

Sparker makes 
clicking sound  but 
no visible spark is 
produced 

Sparker is improperly grounded  

Refer to section 4-C on Page 9 for grounding 

instructions. Check all wire connections. 

B. 

Ignition or ground wire not plugged in. 

C. 

Igniter tip set too far from grounding 

probe 

Check that tip of sparker is within 6mm of grounding 

probe. Gently bend igniter tip or grounding probe by 

hand to achieve a smaller gap.  

 

    

Troubleshooting

    

Summary of Contents for Crystal Fire CF-1242

Page 1: ...call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier HOT DO NOT TOUCH SEVERE BURNS MAY RESULT CLOTHING IGNITION MAY RESULT G...

Page 2: ...e fire pit burner you have selected is designed to provide the utmost in safety reliability and efficiency As the owner of an Outdoor GreatRoom Company fire pit you ll want to read and carefully follo...

Page 3: ...Operation 7 Troubleshooting 8 ServiceandMaintenance 9 ReferenceMaterials a ServicePartsList b DimensionalInformation c CheckingTestPointPressure d WiringDiagram e LimitedOneYearWarranty CF 1242AU N 30...

Page 4: ...er STANDARD AS4565 2004 AS4558 2011 Crystal fire burner has been tested in accordance with IAS requirements for Outdoor Gas Fireplaces AS4565 2004 AS4558 2011 and operation as described in these insta...

Page 5: ...r and the warranty will be voided by the following actions Installation and use of any damaged components Modification of the burner assembly Installation other than as instructed by the Outdoor Great...

Page 6: ...raffic areas WARNING 1 8M to overhang from top of metal bowl 6M 6M 1 8M If you are not using an Outdoor GreatRoom Company table with this burner be sure to mount to a non combustible surface maintaini...

Page 7: ...areas have been used in these figures the same principles apply to any other shaped area This appliance shall only be used in an outdoor area and shall not be used in a building garage or any other e...

Page 8: ...overhead cover Within a partial enclosure that includes an overhead cover and no more than two walls Within a partial enclosure that includes an overhead cover and more than two walls the following sh...

Page 9: ...Page 9 www outdoorrooms com CF 1242 AU Rev B 3 19 15...

Page 10: ...You must have easy access to the gas valve control knob after it is installed and connected to the gas supply LP Gas Models Make sure the valve is turned completely off before installing LP installat...

Page 11: ...f valve during any pressuretestingofthegassupplypipingsystemattestpressures equal to or less than 3 5 kPa C Gas Connection Note Have the gas supply installed in accordance with local building codes if...

Page 12: ...te the gas line not supplied and tighten securely to output valve fitting following the method described in step 2 4 Using two wrenches securely tighten the flare nut on the free end of the metal flex...

Page 13: ...ntrol valve following the same process 3 Connect the incoming Natural Gas supply line to the incoming side of the regulator using an elbow connection Gas supply line must be a minimum of 12 7mm piping...

Page 14: ...n may result causing property damage personal injury and or loss of life C Use only your hand to turn the gas control knob on gas supply if equipped never use tools If the valve won t turn by hand don...

Page 15: ...____________________________________________________________________ ______________________________________________________________________ WARNING FIRE RISK HIGH TEMPERATURES Keep combustible househo...

Page 16: ...s it heats up and cools down similar to the sound produced by a furnace or heating duct This noise does not affect the operation or longevity of the appliance Do nothing 4 Decorative Beads cracking or...

Page 17: ...ing used 5 Inspect injector for soot dirt or corrosion 6 Verify inlet and test point pressures Adjust regulator as required 8 Service and Maintenance Although the frequency of appliance servicing and...

Page 18: ...burner 5lb bag CF20 Glass 1 8 Grounding wire for crystal fire All models SPK GND 1 9 Control Valve AU 1 10 Control Box AU 1 11 Decorative SS Top AU 1 12 Battery pack for valve system 1 13 Glass guard...

Page 19: ...and constructing a base for this burner Be sure to plan enough space to install a manual shutoff valve before gas reaches the control valve on the burner Dimensions approximate Always measure before...

Page 20: ...d disconnect the fire pit from gas supply before anything is done to electrical components LP Natural gas OUT IN Ideal test point pressures In 2 75kPa 1 13kPa Out 1 75kPa 5kPa I S Gas valve Battery Pa...

Page 21: ...lly discharge its obligations under this warranty by repairing or replacing at its discretion the defective components The Outdoor GreatRoom Company will provide replacement parts at no charge and wil...

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