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HGI-31 : 1-23-2018

www.outdoorrooms.com

WARRANTY EXCLUSIONS: 

This warranty does not warrant the following:

• 

Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color to 

finished surfaces may occur. This is not a warranted condition. 

• 

Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, 

melting, or other external sources and residues left on coated surfaces from the use of abrasive cleaners 

or polishers. 

•  Repair or replacement of parts that are subject to normal wear and tear during the warranty period. 

These parts include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries, and 

the discoloration of glass.

•  Expansion, contraction, or movement of certain parts causing noise. These are normal operating 

conditions are not covered under warranty. 

•  Damages resulting from: 

 

•  Failure to install, operate, or maintain the appliance in accordance with the installation instructions, 

operating instructions, and listing agent identification label furnished with the HGI-31.

 

•  Failure to install the appliance in accordance with local building codes.

 

•  Shipping or improper handling.

 

•  Improper operating, abuse, misuse, continued operation with damage, corroded, or failed 

components, accident, or improperly/incorrectly performed repairs.

 

•  Environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly 

sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or force 

air furnaces or other such causes.

 

•  Use of fuels other than those specified in the operating instructions.

 

•  Installation or use of components not supplied with the appliance or any other components not 

expressly authorized or approved by OGC.

 

•  Modification of the appliance not expressly authorized and approved by OGC in writing.

 

•  Interruptions or fluctuations of electrical power supply to the appliance.

The warranty is void if: 

• 

The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or 

other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, 

rust colored cast iron, bubbling, cracking, and discoloration of steel or enameled finishes. 

•  The appliance is subjected to prolonged periods of dampness or condensation.

•  There is any damage to the appliance or other components due to water or weather damage which is a 

result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:

The owner’s exclusive remedy and OGC’s sole obligation under this warranty, under any other warranty, 

expressed or implied, or in contract, tort, or otherwise, shall be limited to replacement, repair, or refund. 

as specified above. In no event will OGC be liable for any incidental or consequential damages caused by 

defects in the appliance. Some states do not allow exclusions or limitation of incidental or consequential 

damages, so these limitations may not apply to you. This warranty gives you specific rights; you may 

also have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, 

OGC MAKES NO EXPRESSED WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. 

THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE EXPRESSED 

WARRANTY SPECIFIED ABOVE.

Summary of Contents for HGI-31

Page 1: ...1 HGI 31 1 23 2018 www outdoorrooms com HGI 31 USER MANUAL...

Page 2: ...ely Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be pe...

Page 3: ...les young children and other at risk individuals out of the room and away from hot surfaces Children and adults should be alerted to the hazards of high surface temperature and should stay away to avo...

Page 4: ...y As the owner of an Outdoor GreatRoom Company gas appliance you ll want to read and carefully follow all of the instructions contained in this owner s manual Pay special attention to all cautions and...

Page 5: ...and Information a Fuel b Gas Pressure c Gas Connection d LP Gas Setup e Natural Gas Setup 6 Installation a Venting the Appliance b Positioning Appliance c Testing the Appliance d Attaching the Surrou...

Page 6: ...Gas Fireplace CSA 2 22 2014 HGI 31 has been tested in accordance with US and Canadian requirements for vented gas fireplaces reference Natonal Fuel Gas Code ANSI Z223 1 NFPA54 or the Natural Gas and P...

Page 7: ...e warranty will be voided by the following actions Asphyxiation Risk Sharp Edges WARNING WARNING WARNING WARNING WARNING Installation and use of any damaged components Modification of the assembly Ins...

Page 8: ...tely Venting system 3 flex system Direct vent cap Phillips screw driver Flat head screw driver 5 16 Hex driver A PACKING LIST B ADDITIONAL ITEMS REQUIRED FIRE RISK PROVIDE ADEQUATE CLARANCE CLEARANCES...

Page 9: ...solution following testing Fittings and connections may have loosened during shipping and handling Before making gas connections ensure the appliance being installed is compatible with the available g...

Page 10: ...ons supplied with the Conversion Kit CONVERSION Kits MUST be installed by QUALIFIED INSTALLERS NATURAL GAS CONVERSION KIT PART NUMBER HGI 16 LIQUID PROPANE CONVERSION KIT PART NUMBER HGI 17 AN APPROVE...

Page 11: ...ing system at test pressures equal to or less than psi 3 kPa Provide a 1 8 in NPT plugged tapping accessible for test gage connection immediately upstream of the gas supply connection to the appliance...

Page 12: ...material and should be positioned so that appliance is not installed where carpet or other material will discolor or ignite from radiant heat See Page 7 for clearances After removal of obstructions in...

Page 13: ...ert Trim panels or surrounds shall not seal ventilation openings in the fireplace Ensure that chimney clean outs fit properly Smoke shelves shields and baffles may be removed if attached by mechanical...

Page 14: ...k for leaks you must remove the appliance from the wall cavity at this time and perform a check for leaks on all gas connections 3 Use the manual switch and remote control unit to ensure the appliance...

Page 15: ...n the fiber embers over the porting be sure not to interfere with the pilot assembly Pull the material apart so it is light and thin over the ports it is not necessary to use all of the material 5 Pos...

Page 16: ...secure the front 5 NOTE BOTH SPRING LOADED GLASS CLAMPS ARE NECESSARY FOR THE APPLIANCE TO FUNCTION PROPERLY AND SAFELY 6 Press heat deflector into position above glass door assembly Img 16 STEP SIX...

Page 17: ...ON LIGHTING AND OPERATION BEFORE LIGHTING BE SURE TO READ ALL WARNINGS AND SAFETY PRECAUTIONS If the screen becomes damaged the screen shall be replaced with the manufacturer s barrier for this applia...

Page 18: ...hest flame setting using the LARGE FLAME button Two beeps will indicate highest flame setting 2 Press and hold the LARGE FLAME button The control module will beep twice and the light on the remote wil...

Page 19: ...Operation A This appliance is lit electronically When lighting follow these instructions exactly B BEFORE LIGHTING perform a smell test for gas around the entire appliance Be sure to smell next to and...

Page 20: ...n Manual Operation 2 You will see or hear sparking occurring at the electrode 4 Standing pilot WARNING IN THE EVENT THE FLAME DOES NOT LIGHT 1 Flip switch to the OFF position 2 Wait 10 minutes 3 Smell...

Page 21: ...is programmed to turn off 10 minutes later Fan Not Responding Noise is caused by metal expanding and contracting as it heats up and cools down similar to the sound produced by a furnace or heating duc...

Page 22: ...AND SOLVING FLAME ISSUES Correct Flames should be blue at the base yellow orange on the top Not Enough Air The flames are tall or sooty on the ends open the air shutter Too Much Air The flames are al...

Page 23: ...e replaced prior to operating the appliance Burner Assembly Remove screen front and glass access panel examine logs for any damage replace or repair as needed Inspect for warping and corrosion Repair...

Page 24: ...Glass Door Assembly Burner Pan Blower Assembly Heat Shield 1 Termination Plate Fan Holder Heat Shield 2 Flue Gasket Power Cord Heat Deflector GF15A 05 02 00 GF15A 04 00 GF15A 00 04 HGI 03 HGI 01 GF15...

Page 25: ...ass Fitting 3 ST4 16 Screw Main Power Harness 41 NG Orifice Brass Fitting 1 SF1443 Valve Flex Line Backup Battery Pack LED Control Harness M12 3 Nut AP RQJ 015 00 GF15A 02 05 GV97 NAT HGI 06 AP RQJ 01...

Page 26: ...T SHOWN Log C Glowing Embers Log D Ember Log Log E Ember Media Natural Gas Conversion Kit Log F Remote Control Liquid Propane Conversion Kit Refractory Kit Left Right Back Side GF15A 00 55 GF15A 00 59...

Page 27: ...27 HGI 31 1 23 2018 www outdoorrooms com ITEM DESCRIPTION PART NUMBER Traditional Front Arched Front HGI ISTF HGI ISAF A B C Modern Front HGI ISMF A B C...

Page 28: ...28 www outdoorrooms com HGI 31 1 23 2018 B DIMENSIONAL INFORMATION C WIRING DIAGRAM See the section Vent Requ iremen ts for vent location...

Page 29: ...TEST POINT PRESSURE In the event of improper gas inlet pressure locate the valve by removing the decorative metal shield and looking into the unit Verify pressure with a manometer See pressure values...

Page 30: ...home construction warranty coverage initiates on the day occupation first occurs of the home or six 6 months following the sale of the HGI 31 Vented Gas Appliance by an authorized OGC dealer distribu...

Page 31: ...auses Use of fuels other than those specified in the operating instructions Installation or use of components not supplied with the appliance or any other components not expressly authorized or approv...

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