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4. Troubleshooting 

 
 
 
 
 
 

AirLive Air4G User’s Manual 

                                                69

 

4. 

Troubleshooting 

 

This Chapter provides solutions to problems for the installation and operation of theAir4G. 
You can refer to the following if you are having problems. 

Why can’t I configure the router even the cable is plugged and the LED is lit?     

        Do a Ping test to make sure that the WiFi Combo Router is responding. 

Note:

 

It is recommended that you use an Ethernet connection to configure it. 

                                                           

Go to 

Start > Run

.   

1. 

Type 

cmd

.   

 

2. 

Press 

OK. 

3. 

Type 

ipconfig 

to get the IP of default gateway.

 

4. 

Type “

ping 192.168.1.254”. 

Assure that you ping the correct IP Address 

assigned to theAir4G. It will show four replies if you ping correctly.

 

 

 

 

 

Summary of Contents for Air Live Air4G

Page 1: ...Air4G Wireless N 4G 3G Broadband Router User s Manual ...

Page 2: ...tical photocopying manual or otherwise without the prior written permission Trademarks All products company brand names are trademarks or registered trademarks of their respective companies They are used for identification purpose only Specifications are subject to be changed without prior notice This product contains some codes from GPL In compliance with GPL agreement AirLive will publish the GP...

Page 3: ...t This equipment can generate use and radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures are necessary to correct the...

Page 4: ...assword 42 3 2 FORWARDING RULES 42 3 2 1 Virtual Server 43 3 2 2 Special AP 44 3 2 3 Miscellaneous 46 3 2 4 IP CAM 46 3 3 SECURITY SETTING 47 3 3 1 Status 47 3 3 2 Packet Filters 48 3 3 3 Domain Filters 50 3 3 4 URL Blocking 52 3 3 5 MAC Control 53 3 3 6 Miscellaneous 54 3 4 ADVANCED SETTING 55 3 4 1 Status 56 3 4 2 System Log 57 3 4 3 Dynamic DNS 58 3 4 4 QOS 59 3 4 5 SNMP 60 3 4 6 Routing 61 3 4...

Page 5: ...Table of contents AirLive Air4G User s Manual iv 4 Troubleshooting 69 Appendix A Spec Summary Table 74 Appendix B Licensing information 75 ...

Page 6: ...work or in a public place The Air4G supports a USB 3G 4G modem card either WCDMA EVDO LTE and even HSDPA as well and supports wireless data transfers up to 150Mbps and wired data transfers up to 100 Mbps TheAir4G is compatible with industry security features 1 1 Packing List 1 Air4G 2 Power adapter 5V 2A 3 Installation CD 4 Quick Setup Guide ...

Page 7: ...1 Introduction AirLive Air4G User s Manual 2 1 2Hardware Installation A Hardware configuration ...

Page 8: ...tallation Steps Note DO NOT connect the router to power before performing the installation steps below Step 1 Plug a USB modem into USB port Step 2 Insert RJ45 cable into LAN Port on the back panel of the router Then plug the other end of into computer ...

Page 9: ...1 Introduction AirLive Air4G User s Manual 4 Step 3 Plug the power jack into the receptor on the back panel of the router Then plug the other end into a wall outlet or power strip ...

Page 10: ...uickly and easily One is through executing the provided Windows Easy Setup Utility on your PC and the other is through browsing the device web pages and configuration 2 1 Easy Setup by Windows Utility Windows Utility Step 1 Install the Easy Setup Utility from the provided CD then follow the steps to configure the device Step 2 Select Language then click Next to continue ...

Page 11: ...2 Getting Started with Easy Setup Utility AirLive Air4G User s Manual 6 Step 3 Then click the Wizard to continue Step 4 Click Next to continue ...

Page 12: ...ting Started with Easy Setup Utility AirLive Air4G User s Manual 7 Step 5 Select Wireless Enable and then click Next to continue Step 6 Enter SSID Channel and Security options and then click Next to continue ...

Page 13: ...ing Started with Easy Setup Utility AirLive Air4G User s Manual 8 Step 7 Click Let me select WAN service by myself to select WAN service manually Step 8 Select 3G 4G Service by clicking 3G 4G icon to continue ...

Page 14: ...9 Select Auto Detection and the Utility will try to detect and configure the required 3G 4G service settings automatically Click Next to continue Step 10 Or you can select Manual and manually fill in the required 3G 4G service settings provided by your ISP Click Next to continue ...

Page 15: ...2 Getting Started with Easy Setup Utility AirLive Air4G User s Manual 10 Step 11 Click Next to save your setting Step 12 The Air4G is rebooted to make your entire configuration take effect ...

Page 16: ...2 Getting Started with Easy Setup Utility AirLive Air4G User s Manual 11 Step 13 Click Next to test the Internet connection or you can ignore test Step 14 Click Next to test WAN Networking service ...

Page 17: ...Getting Started with Easy Setup Utility AirLive Air4G User s Manual 12 Step 15 Click Finish to complete the setting Step16 After configured you can also click the Advanced icon to diagnostic your network ...

Page 18: ...2 Getting Started with Easy Setup Utility AirLive Air4G User s Manual 13 Step17 Click the Refresh icon to diagnostic your network Click Next to continue ...

Page 19: ...2 Getting Started with Easy Setup Utility AirLive Air4G User s Manual 14 Step18 Click the Internet icon to test the Internet connection Internet Status ...

Page 20: ...2 Getting Started with Easy Setup Utility AirLive Air4G User s Manual 15 Step19 Click the PC icon to check the PC Network Status PC Network Status ...

Page 21: ...2 Getting Started with Easy Setup Utility AirLive Air4G User s Manual 16 Step 20 Click the Router icon it will direct to Air4G s web UI Direct to web UI ...

Page 22: ...ring Web Pages You can also browse web UI to configure the device Browse to Activate the Setup Wizard Type in the IP Address http 192 168 1 254 Type in the default password admin in the System Password and then click login button Select your language Select Wizard for basic settings with simple way ...

Page 23: ...ted with Easy Setup Utility AirLive Air4G User s Manual 18 Press Next to start the Setup Wizard Configure with the Setup Wizard Step 1 Setup Login Password Change System Password Default admin Step 2 Select Time Zone ...

Page 24: ...ect WAN Type Choose Auto Detecting or Manually to set WAN Type Step 4 Select WAN Type If you want to use 3G 4G service as the main internet access please set the WAN interface as Wireless WAN and the WAN type as 3G 4G Step 5 3G 4G Mode Select Auto Detection then click Next to continue ...

Page 25: ...arted with Easy Setup Utility AirLive Air4G User s Manual 20 Step 6 Wireless Settings Setup your Wireless Network SSID and Channel Step 7 Wireless Settings Setup your Encryption Key here then click Next to continue ...

Page 26: ...2 Getting Started with Easy Setup Utility AirLive Air4G User s Manual 21 Step 8 Confirm your Setting Click Apply Settings to complete the setting Step 9 Click Finish to complete it ...

Page 27: ...r this device you can access the Configuration Menu by opening the web browser and typing in the IP Address of the device The default IP Address is 192 168 1 254 Enter the default password admin in the System Password and then click login button Then you can browse the Advanced configuration pages for configuring this device ...

Page 28: ...3 Making Configuration AirLive Air4G User s Manual 23 3 1 Basic Setting 3 1 1 Network Setup ...

Page 29: ...k must use the LAN IP address of this device as their Default Gateway You can change it if necessary 2 Subnet Mask Input your Subnet mask All devices in the network must have the same subnet mask The default subnet mask is 255 255 255 0 Internet Setup 1 Combo WAN Status Click on Settings there are three options Disable Load Sharing and Failover ...

Page 30: ...rfaces are available Ethernet WAN traffic will be routed to Wireless WAN when Ethernet WAN connection is down When Ethernet WAN connection is up the route traffic will be connected back to Ethernet WAN automatically 2 WAN Interface Select Ethernet WAN or Wireless WAN to continue 3 WAN Type It depends what you select WAN Interface 1 If you select Ethernet WAN there are several WAN connection types ...

Page 31: ...3 Making Configuration AirLive Air4G User s Manual 26 2 If you select Wireless WAN there are 3G 4G and iBurst to choose ...

Page 32: ...3 Making Configuration AirLive Air4G User s Manual 27 A 3G 4G ...

Page 33: ...d should not be altered except when required by your service provider 8 Account Enter the new User Name for your PC card here you can contact to your ISP to get it Optional 9 Password Enter the new Password for your PC card here you can contact to your ISP to get it Optional 10 Authentication Choose your authentication 11 Primary DNS This feature allows you to assign a Primary DNS Server contact t...

Page 34: ... alive B Static IP Address 1 Activate WWAN for Auto Failover With this function enabled when the Ethernet WAN connection is broken the device will automatically activate the WWAN connection and keep you connected to internet with the alternative WWAN broadband service Meanwhile if the device detected that the Ethernet WAN connection is recovered your broadband connection will be switched to use th...

Page 35: ... device detected that the Ethernet WAN connection is recovered your broadband connection will be switched to use the Ethernet WAN service 2 Host Name Optional required by some ISPs for example Home 3 Connection Control There are 3 modes to select 1 Connect on demand The device will link up with ISP when the clients send outgoing packets 2 Auto Reconnect Always on The device will link with ISP unti...

Page 36: ...e WWAN broadband service Meanwhile if the device detected that the Ethernet WAN connection is recovered your broadband connection will be switched to use the Ethernet WAN service 2 PPPoE Account and Password The account and password your ISP assigned to you For security this field appears blank If you don t want to change the password leave it blank 3 Connection Control There are 3 modes to select...

Page 37: ...licks the connect button in the Status page 4 Maximum Idle Time the amount of time of inactivity before disconnecting your PPPoE session Set it to zero or enable Auto reconnect to disable this feature 5 PPPoE Service Name Optional Input the service name if your ISP requires it Otherwise leave it blank 6 Maximum Transmission Unit MTU Most ISP offers MTU value to users The default MTU value is 0 aut...

Page 38: ...d Gateway provided by your ISP 5 PPTP Account and Password The account and password your ISP assigned to you If you don t want to change the password keep it blank 6 Connection ID Optional Input the connection ID if your ISP requires it 7 Maximum Idle Time the time of no activity to disconnect your PPTP session Set it to zero or enable Auto reconnect to disable this feature If Auto reconnect is en...

Page 39: ...adband service Meanwhile if the device detected that the Ethernet WAN connection is recovered your broadband connection will be switched to use the Ethernet WAN service 2 IP Mode Please check the IP mode your ISP assigned and select Static IP Address or Dynamic IP Address 3 My IP Address and My Subnet Mask The private IP address and subnet mask your ISP assigned to you 4 Gateway IP and Server IP A...

Page 40: ...s feature If Auto reconnect is enabled this device will connect with ISP automatically after system is restarted or connection is dropped 8 Connection Control There are 3 modes to select 1 Connect on demand The device will link up with ISP when the clients send outgoing packets 2 Auto Reconnect Always on The device will link with ISP until the connection is established 3 Manually The device will n...

Page 41: ...ase time to the DHCP client 4 Domain Name Optional this information will be passed to the clients Press More and you can find more settings 5 Primary DNS Secondary DNS Optional This feature allows you to assign a DNS Servers 6 Primary WINS Secondary WINS Optional This feature allows you to assign a WINS Servers 7 Gateway Optional Gateway Address would be the IP address of an alternate Gateway This...

Page 42: ...nd the DHCP Server will reserve the special IP for designated MAC address For example On the DHCP Clients List please first select which client you wish to add to fix mapping then click on Fixed Mapping button The setting will be saved and click on below link of Fixed Mapping ...

Page 43: ...3 Making Configuration AirLive Air4G User s Manual 38 The client has added to Fixed Mapping table ...

Page 44: ... including SSID so that wireless clients can know how many AP devices by scanning the network Therefore if this setting is configured as Disable the wireless clients can not find the device from beacons 4 Channel The radio channel number The permissible channels depend on the Regulatory Domain The factory default setting is as follow channel 1 11 for North America Channel 1 13 for European ETSI ch...

Page 45: ... 64 hexadecimal 0 1 2 8 9 A B F digits If you select ASCII the length of pre share key is from 8 to 63 Fill in the key Ex 12345678 5 WPA Check Box was used to switch the function of the WPA When the WPA function is enabled the Wireless user must authenticate to this router first to use the Network service RADIUS Server IP address or the 802 1X server s domain name Select Encryption and RADIUS Shar...

Page 46: ...an press Generate New Pin to get an AP PIN 3 Config Mode Select your config Mode from Registrar or Enrollee 4 Config Status It shows the status of your configuration 5 Config Method You can select the Config Method here from Pin Code or Push Button 6 WPS status According to your setting the status will show Start Process or No used Press Wireless Clients List and the list of wireless clients will ...

Page 47: ...s Manual 42 3 1 4 Change Password You can change the System Password here We strongly recommend you to change the system password for security reason Click on Save to store your settings or click Undo to give up the changes 3 2 Forwarding Rules ...

Page 48: ...n make some of them accessible by enabling the Virtual Server Mapping A virtual server is defined as a Service Port and all requests to this port will be redirected to the computer specified by the Server IP Virtual Server can work with Scheduling Rules and give user more flexibility on Access control For the details please refer to Scheduling Rule There is well known services as below if your ser...

Page 49: ...723 192 168 1 6 V Click on Save to store your settings or click Undo to give up the changes 3 2 2 Special AP Some applications require multiple connections like Internet games Video conferencing Internet telephony etc Because of the firewall function these applications cannot work with a pure NAT router The Special Applications feature allows some of these applications to work with this product If...

Page 50: ...s sent to the specified port numbers are allowed to pass through the firewall There is a Popular applications as below if your application is not included please configure it manually This device provides some predefined settings Select your application and click Copy to to add the predefined setting to your list Click on Save to store your settings or click Undo to give up the changes ...

Page 51: ...onferencing Internet telephony and other special applications 2 UPnP Setting The device supports the UPnP function If the OS of your client computer supports this function and you enabled it like Windows XP you can see the following icon when the client computer gets IP from the device Click on Save to store your settings or click Undo to give up the changes 3 2 4 IP CAM After you plug AirLive IP ...

Page 52: ...3 Making Configuration AirLive Air4G User s Manual 47 3 3 Security Setting 3 3 1 Status To view the status of security settings for outbound filter inbound filter and domain filter ...

Page 53: ...ay to setting Packet Filter enables you to control what packets are allowed to pass the router Outbound filter applies on all outbound packets However inbound filter applies on packets that destined to Virtual Servers or DMZ host only You can select one of the two filtering policies 1 Allow all to pass except those match the specified rules 2 Deny all to pass except those match the specified rules...

Page 54: ...ound For each rule you can define the following Source IP address Source port Destination IP address Destination port Protocol TCP or UDP or both Use Rule For source or destination IP address you can define a single IP address 4 3 2 1 or a range of IP addresses 4 3 2 1 4 3 2 254 An empty implies all IP addresses ...

Page 55: ...ix indicates both TCP and UDP are defined An empty implies all port addresses Packet Filter can work with Scheduling Rules and give user more flexibility on Access control For Detail please refer to Scheduling Rule Each rule can be enabled or disabled individually Click on Save to store your settings or click Undo to give up the changes 3 3 3 Domain Filters Domain Filter prevents users under this ...

Page 56: ...ange Setting a group of hosts and privilege these hosts to access network without restriction 4 Domain Suffix A suffix of URL can be restricted for example com xxx com 5 Action When someone is accessing the URL met the domain suffix what kind of action you want Check Drop to block the access Check Log to log this access 6 Enable Check to enable each rule Click on Save to store your settings or cli...

Page 57: ... a keyword only In other words Domain filter can block specific website while URL Blocking can block hundreds of websites by simply a keyword 1 URL Blocking Check if you want to enable URL Blocking 2 URL If any part of the Website s URL matches the pre defined word the connection will be blocked For example you can use pre defined word sex to block all websites if their URLs contain pre defined wo...

Page 58: ... client is denied to connect with this device it means the client can t access to the Internet either Choose allow or deny to allow or deny the clients whose MAC addresses are not in the Control table please see below to connect with this device 3 Association control Check Association control to enable the controlling of which wireless client can associate to the wireless LAN If a client is denied...

Page 59: ...ny host can connect with this product to perform administration task You can use subnet mask bits nn notation to specified a group of trusted IP addresses for example 10 1 2 0 24 NOTE When Remote Administration is enabled the web server port will be shifted to 80 You can change web server port to other port too 3 Discard PING from WAN side When this feature is enabled any host on the WAN cannot pi...

Page 60: ...3 Making Configuration AirLive Air4G User s Manual 55 3 4 Advanced Setting ...

Page 61: ...3 Making Configuration AirLive Air4G User s Manual 56 3 4 1 Status To view the status of advanced settings for system time dynamic DNS routing and Qos Click on Refresh to refresh the webpage ...

Page 62: ...Setting of Email alert Enable Email alert send syslog via email 3 SMTP Server IP and Port Input the SMTP server IP and port which are connected with If you do not specify port number the default value is 25 For example mail your_url com or 192 168 1 100 26 4 E mail addresses The recipients who will receive these logs you can assign more than 1 recipient using or to separate these email addresses 5...

Page 63: ...e you connect your Internet service provider Before you enable Dynamic DNS you need to register an account on one of these Dynamic DNS servers that we list in Provider field To enable Dynamic DNS click the check box next to Enable in the DDNS field Next you have to enter the appropriate information about your Dynamic DNS Serve Provider Host Name Username E mail and Password Key You can get this in...

Page 64: ... Define the Remote IP address and ports of packets 5 QoS Priority This defines the priority level of the current Policy Configuration Packets associated with this policy will be serviced based upon the priority level set For critical applications High or Normal level is recommended For non critical applications select a Low level 6 Enable Check to enable the corresponding QOS rule 7 User Rule The ...

Page 65: ... The community of GetRequest that this device will respond 3 Set Community The community of SetRequest that this device will accept 4 IP 1 IP 2 IP 3 IP 4 Enter the IP addresses of your SNMP Management PCs User has to configure to where this device should send SNMP Trap message 5 SNMP Version Select proper SNMP Version that your SNMP Management software supports 6 WAN Access IP Address If you want ...

Page 66: ...Routing Routing Information Protocol RIP will exchange information about destinations for computing routes throughout the network Please select RIPv2 only if you have different subnet in your network Otherwise please select RIPv1 if you need this protocol 2 Static Routing For static routing you can specify up to 8 routing rules You can enter the destination IP address subnet mask gateway and hop f...

Page 67: ...eckbox to enable this function Besides you can select a NTP time server to consult UTC time 3 Sync with Time Server Click on the button if you want to set Date and Time by NTP Protocol manually 4 Sync with my PC Click on the button if you want to set Date and Time using PC s Date and Time manually Click on Save to store your settings or click Undo to give up the changes ...

Page 68: ...rvice will be turned on or off 1 Schedule Check to enable the schedule rule settings 2 Add New Rule To create a schedule rule click the Add New Rule button You can edit the Name of Rule Policy and set the schedule time Week day Start Time and End Time The following example configures ftp time as everyday 14 10 to 16 20 ...

Page 69: ...3 Making Configuration AirLive Air4G User s Manual 64 Click on Save to store your settings or click Undo to give up the changes ...

Page 70: ...3 Making Configuration AirLive Air4G User s Manual 65 3 5 Tool Box ...

Page 71: ...3 Making Configuration AirLive Air4G User s Manual 66 3 5 1 System Info You can view the System Information and System log and download clear the System log in this page ...

Page 72: ...ou can upgrade firmware by clicking Upgrade button 3 5 3 Backup Setting You can backup your settings by clicking the Backup Setting function item and save it as a bin file Once you want to restore these settings please click Firmware Upgrade button and use the bin file you saved ...

Page 73: ... Reset to default function item 3 5 5 Reboot You can also reboot this device by clicking the Reboot function item 3 5 6 Miscellaneous 1 Domain Name or IP address for Ping Test Allow you to configure an IP and ping the device You can ping a specific IP to test whether it is alive Click on Save to store your settings or click Undo to give up the changes ...

Page 74: ...onfigure the router even the cable is plugged and the LED is lit Do a Ping test to make sure that the WiFi Combo Router is responding Note It is recommended that you use an Ethernet connection to configure it Go to Start Run 1 Type cmd 2 Press OK 3 Type ipconfig to get the IP of default gateway 4 Type ping 192 168 1 254 Assure that you ping the correct IP Address assigned to theAir4G It will show ...

Page 75: ...to make sure that the WiFi Combo Router is responding 3 What can I do if my Ethernet connection does not work properly I Make sure the RJ45 cable connect with the router II Ensure that the setting on your Network Interface Card adapter is Enabled III If settings are correct ensure that you are not using a crossover Ethernet cable not all Network Interface Cards are MDI MDIX compatible and use a pa...

Page 76: ...ed E What should I insert in APN PIN Code Account Password Primary DNS and Secondary DNS The device will show this information after you choose country and Telcom You can also check these values with your ISP F Which 3G 4G network should I select It depends on what service your ISP provide Please check your ISP to know this information G Why my 3G 4G connection is keep dropping Please check 3G 4G ...

Page 77: ...on setting III Connect with wrong AP Ensure that the client is connected with the correct Access Point IV Right click on the Local Area Connection icon in the taskbar V Select View Available Wireless Networks in Wireless Configure Ensure you have selected the correct available network VI Reset the Air4G to default setting C Why does my wireless connection keep dropping I Antenna Orientation II Try...

Page 78: ...Manual 73 7 How to reset to default I Ensure the Air4G is powered on II Find the Reset button on the right side III Press the Reset button for 8 seconds and then release IV After the Air4G reboots it has back to the factory default settings ...

Page 79: ...1 1 5dBm 11g 14 1 5dBm 11b 13 1 5dBm Security WEP WPA WPA PSK WPA2 WPA2 PSK Functionality 3G 4G WAN PPP for HSDPA WCDMA EVDO and LTE Ethernet WAN PPPoE DHCP client Static IP PPTP L2TP WAN Connection Auto reconnect dial on demand manually NAT Virtual server special application DMZ SPI Firewall IP Service filter URL blocking MAC control DoS Protection DoS Deny of Service detection and protection Rou...

Page 80: ...ts of this product are subject to the GNU GPL and those software packages are copyright by their respective authors Linux 2 4 28 system kernel busybox_1_00_rc2 bridge utils 0 9 5 dhcpcd 1 3 ISC DHCP V2 P5 util linux 2 12b for fdisk application e2fsprogs 1 27 mini lpd samba 2 2 7a syslogd spread from busybox wireless tools ntpclient of NTP client implementation RT61apd for 802 1X application vsftpd...

Page 81: ...NU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or...

Page 82: ...e precise terms and conditions for copying distribution and modification follow GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or...

Page 83: ...modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user...

Page 84: ...terchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it...

Page 85: ...sponsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot dist...

Page 86: ...ch version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever publ...

Page 87: ...GREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES...

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