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WARRANTY CONDITIONS
The following warranty conditions are in addition to your legal rights.
Requirements for Warranty
As the suppliers, we guarantee against possible material or construction defects.
Provided the following conditions are satisfied :
●
Please retain your receipt as this is your proof of purchase and
entitlement to Warranty. The guarantee starts on the date of purchase.
●
Warranty is non transferable and applies only to the original owner.
●
The Frame of your new
Oxygen MTB-X
is guaranteed for 3 years
from date of purchase.
●
The Motor and Electronics are guaranteed for 2 years from date of
purchase.
●
Other main cycle parts have a warranty of 1 year.
●
The battery is covered for 1 year as standard. (Extension available).
Exclusions from Warranty
●
When the bicycle is used negligently or results in damage due to
traffic accident.
●
Damage ascribed to normal wear and tear.
●
Poor maintenance, or modifications that no longer complies with
regulations or original technical specifications.
●
Damage due to external causes.
●
The bicycle is put up for hire.
●
The battery pack is used incorrectly or tampered with. This also
applies during charging.
●
Compensatory costs arising from damages or accidents.
●
Cost incurred by loss of the bicycle’s usage.
Brake blocks/pads, tyres, lights and cables etc. are considered as consumables
and replacements are available from Oxygen or may be obtained from your local
cycle shop.
In the event of a Warranty claim
●
In the event of warranty repairs becoming necessary you should
return your bicycle to your Authorised Oxygen Dealer, (where you
originally purchased your MTB-X).
●
Original defective parts that are sent to the manufacturer for
assessment will be replaced by the same or equal value part.
●
Delivery and collection charges are not included. These are borne by
the owner.
●
Oxygen Electric Bikes Limited exclusively makes the decision
whether or not the warranty applies.
