33
Battery Warranty Terms & Conditions
1. Warranty is void if Warranty Label is removed or tampered with.
**
2. Owner must ensure that battery is not left in a fully discharged state.
**
3. Battery must only be charged with the charger supplied.
**
4. Battery must be put on charge and charged fully at least once per calendar
month, even if the bike is not used.
**
5. Warranty is not transferrable.
6. In the unlikely event of a battery failure, the battery must be returned to
Oxygen for testing. If upon testing it is found that the above conditions
have not been met then the warranty will not apply and the cost of
replacement and carriage will be payable by the Customer. If the battery is
found to be defective and the warranty conditions have been met, then a
replacement will be provided and the remaining term of the original
warranty will apply. (The replacement may be a new or refurbished battery
at the discretion of Oxygen Electric Bikes Limited.)
Warranty Upgrade Offer
Register your bike for a free upgrade to 2 year battery
warranty (Subject to Terms & Conditions).
Extended Battery Warranty Terms & Conditions
A free upgrade to a 2 year battery warranty is offered for purchasers registering
their Oxygen MTB-X. This is in addition to the standard warranty listed in the
manual.
This offer is only valid if the Warranty Registration is completed and
returned to OXYGEN within 28 days of purchase.
This offer applies to FW serial numbered batteries only.
(Those bearing a pair of FW type warranty labels).
** Important Notice
Inside most of our batteries there is a data recorder built in to the battery
management system (BMS). This data recorder, when coupled to our computer
software system, records the following information:-
a) The total number of times the battery has been charged.
b) The maximum interval between charges (Days).
c) The number of days since the last charge.
This information will be used when deciding the validity of a warranty claim.
