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10.
MAINTEINANCE AND WARRANTY
Heat recovery Unit OXYGEN X-Air C200 is granted 24 months warranty. Make sure to have the section
below properly filled in to confirm the installation date. Have the proof of purchase handy before
contacting service department.
Product
OXYGEN X-Air C200
Serial No.
_____________________
Installation date
_____________________
Contractor (company)
___________________________________________________________________________
___________________________________________________________________________
(company name, technician, signature, stamp, contact details)
IMPORTANT!
Before contacting service department, make sure that the failure is persistent – check
that:
The Unit is connected to mains supply
Power circuit-breaker is ON
If RESET button is being displayed on touchscreen control panel (refer to section 9.2.5 "Failure
indication") or flashing red led of control panel with a knob indicates failure (refer to section
9.3.3 "Failure indicator"), try rebooting the Unit first.
IMPORTANT!
Flashing green and/or yellow leds of control panel with a knob do not indicate the
failure! Refer to section 9.3.2 "Air filter replacing / anti-frost protection indicator" for more
information.
Prepare to submit :
Product model and serial number (locate it on the product label)
Proof of purchase, including invoice or receipt
Detailed description of failure, including photos or video recordings of the Unit, control
panel and place of installation if necessary
Your name, address, contact phone number, e-mail address
After gathering all the necessary information, contact the point of purchase.
