Frequently Asked Questions
Are all OzarksGo television channels digital?
Yes, OzarksGo TV is a 100-percent digital television service.
How many programs can I record at once?
You can record up to six live programs at once on your DVR.
How many recordings can I watch simultaneously?
Up to 3 recorded programs can be viewed simultaneously.
How can I control what my children are watching?
Parental Controls allow you to block programs by title, rating or content. Please
refer to the Parental Control section for more details.
What is the difference between Video on Demand and Pay-Per-View?
Video on Demand (VOD) is primarily movies that you can rent and watch as many
times as you want within the rental period. Pay-Per-View (PPV) events are usually
live events such as concerts or sporting events that start at a specific time set by
the content provider.
How do I return to watching a Video on Demand rental after I have turned to
another channel?
You can press the
LAST
button on your remote if your VOD rental is the last
program you watched. Alternatively, press the
ON DEMAND
button on your
remote control.
How can I order another remote control?
You can order another OzarksGo TV remote control by calling 479-684-4900.
Charges may apply.
How long can I pause live TV for?
With a DVR, you can pause live TV for up to 60 minutes. After 60 minutes the
paused program will start playing again.
What happens when my DVR’s storage space is full?
If all your recordings are protected and your DVR’s storage space is full, a pop-up
will warn you and your DVR will stop recording. Unprotected recordings will be
deleted to make space for new recordings.
What happens if I don’t protect my recordings?
If your recordings are not protected, when less than 10% of disk space is
remaining, your DVR will start deleting programs, starting with the oldest
unprotected ones. To find out how to protect your recordings, see page 11.
How do I see how much recording space I have left on my DVR?
Press the
MENU
button, OK SETTINGS, GENERAL, SYSTEM INFORMATION and
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