WARRANTY / GUARANTEE
TERMS AND CONDITIONS
A SOLAR HOT WATER SYSTEM INCLUDES A COMPREHENSIVE 1 YEAR PARTS AND LABOUR
WARRANTY ON THE SOLAR HOT WATER SYSTEM. IN ADDITION, OUR GUARANTEE TO RE-
PLACE YOUR HOT WATER TANK IF THE INNER CYLINDER FAILS OR YOUR SOLAR COLLEC-
TORS FAILS WITHIN A 5 YEAR PERIOD FROM THE DATE OF INSTALLATION.
• VITREOUS ENAMEL TANK
• COLLECTORS
• CONTROLLER
• SOLAR PUMP
• VALVES & FITTINGS
WARRANTY – 1 YEAR
1. All Our solar hot water systems including components are covered by a 1 year warranty
against defective factory parts or workmanship from the date of installation.
2. We will repair or replace the failed components free of charge unless the place of installa-
tion is more than 50 km from a our office in which case a transport fee shall apply
3. The warranty applies only to defects or damage which have arisen solely due to faulty mate-
rials or workmanship, including installation
4. The warranty covers either repair AND / OR replacement of failed components and the deci-
sion is made entirely at our discretion.
GUARANTEE – 5 YEARS
5. If the inner cylinder of the storage tank fails after the 1 year warranty period but within 5
years of the installation date then we will provide a replacement storage tank. All costs associ-
ated with removal of the failed tank, pick up of the new tank from a our office and installation
including all labour costs and material costs shall be entirely at the expense and responsibility
of the owner of the hot water system
6. If a Collector fails after the 1 year warranty period but within 5 years of the installation date
then we will provide a replacement Collector. All costs associated with removal of the failed
Collector, pick up of the new Collector from a our office and installation including all labour
costs and material costs shall be entirely at the expense and responsibility of the owner of the
hot water system
Summary of Contents for OZS251E
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