OZTENT SV-5 MAX Owner'S Manual Download

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SV-5 Max Owner’s Manual

Warranty

FOR SALES IN AUSTRALIA USA AND INTERNATIONAL MARKETS. TENTS, FURNITURE
AND ACCESSORIES: [OZTENT, MALAMOO, AND FOXWING]
This document sets out the terms and conditions of product warranties for Oztent,
Malamoo, JetTent and Foxwing branded products. It is an important document.
Please keep it with your proof of purchase documents in a safe place for future
reference should you require service for your Oztent, Malamoo, JetTent or Foxwing
branded product.

General Terms and Conditions
1.

In this warranty

(a)

‘Oztent’ means Oztent Australia Pty Limited ABN 19 050 035 964 in
respect of products purchased in Australia, USA and International
markets;

(b)

‘Product’ means any Oztent product purchased by you accompanied by
this document;

(c)

‘Warranty Period’ means
(i)

where you use the Product for personal, domestic or household
purposes in Australia the period of ‘12’ months and in USA and
International markets the period of ‘12’ months;

(ii)

for Tents and Tent Accessories used for personal, domestic or
household purposes (e.g. Peaked Side Panel) the period of ‘24’
months;

(iii)

for Furniture (e.g. Chairs) and Furniture Accessories used for
personal, domestic or household purposes the period of ‘60’
months;

following the date of original purchase of the Product;

(d)

‘you’ means the purchaser of the Product not having purchased the
appliance for re-sale, and ‘your’ has a corresponding meaning.

This warranty only applies to Products purchased and used in Australia, USA or
International markets and is in addition to (and does not exclude, restrict, or
modify in any way) any non-excludable statutory warranties in Australia, USA or
International markets.

Oztent warrants that, when dispatched from an Oztent warehouse, the Product
is free from defects in materials and workmanship for the Warranty Period.

During the Warranty Period Oztent or its Authorised Service Centre will, at no
extra charge if your product is readily accessible without special equipment,
and subject to these terms and conditions, repair or replace any parts which it
considers to be defective. You agree that any replaced Product or parts become
the property of Oztent. This warranty does not apply to guy ropes, tent pegs, or
similar perishable parts.

Parts and Products not supplied by Oztent are not covered by this warranty.

Where you are within an Oztent service area, this warranty covers the cost of
transport of the Product only to and from Authorised Service Centres of Oztent
(“ASC”) and travelling costs for representatives of the ASC to and from your
home or business. If you are outside an Oztent service area, or you are claiming
for an accessory you will bear these costs. For information about whether you
are within an Oztent service area, or information on your nearest ASC please
phone 1800 OZTENT or 1800 698368 in Australia, +8555 OZTENT or +855 569
8368 in the USA or +61 2 8706 5100 in International markets.

Proof of purchase is required before you can make a claim under this warranty.

You may not make a claim under this warranty unless the defect claimed is due
to faulty or defective parts or workmanship. Oztent is not liable in the following
situations (which are not exhaustive):

(a)

The Product is damaged by:
(i)

accident

(ii)

misuse or abuse, including failure to properly maintain or service

(iii)

normal wear and tear

(iv)

storm damage or improper storage

(v)

incomplete or improper installation

(vi)

incorrect, improper or inappropriate operation

(vii) insect or vermin infestation.

(b)

The Product is modified without authority from Oztent in writing.

(c)

The Products model number, serial number or warranty seal has been
removed or defaced.

(d)

The Product was serviced or repaired by anyone other than Oztent or its
Authorised Service Centres.

This warranty, the contract to which it relates and the relationship between you
and Oztent are governed by the law applicable in the Australian State where the
Product was purchased or the law applicable in the USA or International markets
if the Product was purchased in the USA or International markets. Where the
Product was purchased in the USA or International markets for business purposes
the Consumer Guarantee Act does not apply.

Limitation of Liability
10.

To the extent permitted by law:

(a)

Oztent excludes all warranties other than as contained in this document;

(b)

Oztent shall not be liable for any loss or damage whether direct or
indirect or consequential arising from your purchase, use or non-use of
the Product.

11.

Provisions of the Trade Practices Act and State consumer legislation in Australia,
and the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading
Act in New Zealand or any Act or State consumer legislation in the USA or
International markets, imply warranties or conditions, or impose obligations,
upon Oztent which cannot be excluded, restricted or modified. To the extent
permitted by law, the liability of Oztent (if any) arising out of or in relation to the
Product or any services supplied by Oztent shall be limited (where it is fair and
reasonable to do so),:

(a)

in the case of Products, at its option, to the replacement or repair of the
Product or the supply of equivalent products or the payment of the cost
of replacing the Product or having the Product repaired or of acquiring
equivalent Product. Upon being replaced, parts and Products become
the property of Oztent; or

(b)

in the case of services, at its option, to the supply of the services again or
the payment of the cost of having the services re-supplied;

and in the case of Products or services supplied in the USA or International
markets, loss or damage whether direct or indirect or consequential that is
reasonably foreseeable.

Privacy
You acknowledge that if you make a warranty claim it will be necessary for Oztent and
its Authorised Service Centres to exchange information in relation to you to enable
Oztent to meet its obligations under this warranty.

Important Notice
Before calling for service please check carefully the owner’s manual, use and care
instructions and the warranty terms and conditions.

AUSTRALIA
www.oztent.com.au
Ph: (02) 8706 5100
Toll Free: 1800 OZTENT (698368)

Product Registration:
www.oztent.com.au/product-rego

USA
www.oztent.com/us
Ph: +8555 OZTENT (698 368)

Product Registration:
www.oztent.com/product-rego

INTERNATIONAL
www.oztent.com (Select country code INT)
Ph: +61 2 8706 5100

Product Registration
To assist in validating warranty, we kindly ask that you register your product purchase
online with Oztent in your country of origin or alternatively complete the warranty card
provided with your product (if applicable) and return it to Oztent care of the nominated
address.