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OZtrail warrants this product against defects for
a period of two years from the date of purchase.
OZtrail will repair or replace the product, at its
discretion, should a warrantable defect arise
within the warranty period. If the exact model
is unavailable a model of equivalent nature
will be substituted at our discretion. This
warranty excludes faults and failures caused by
improper use and abuse; fair wear and tear; or
failure to follow instructions regarding care and
maintenance. Products used for a commercial
nature are not covered by this warranty against
defects. A warranty may be claimed by returning
the product to its place of purchase, with a
detailed proof-of-purchase clearly showing the
date and detail of the purchase. You may also
contact OZtrail Leisure Products, by phone: 07
3193 1110, or in writing: PO Box 1110, Eagle Farm
QLD 4009, by email: warranty@oztrail.com.au. The
benefits under OZtrail’s warranty against defects
are in addition to other rights and remedies under
law in relation to goods.
Our goods come with guarantees that cannot
be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund
for a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major
failure.
For more detailed information and an explanation
of these terms see www.oztrail.com.au/warranty
Warranty
PLEASE NOTE
Accessories shown may be for display
purposes only and not included with the
product. Due to our policy of continual
product development, specifications and
features of this product may vary from
what is stated.
HELPFUL HINT:
AVOIDING MOULD AND MILDEW
You should always pack your products both
clean and completely dry. In many climates
there is a risk of mould or mildew damage
to materials that are not packed away in a
dry state, this condition is not covered by
the warranty. After each camping trip, clean
you products with warm soapy water and
allow them to dry completely after rinsing
them with fresh water.
CARING FOR YOUR SHOCK CORD
Shock cord is designed to help you
keep your tent poles organised and to
allow quick assembly of the poles. Over
stretching the cord or dropping the poles
will cause shock cord failure and this
condition is not covered by the warranty.
INSURANCE, YOUR PROTECTION AGAINST
THE UNEXPECTED
Most people have product problems from
unexpected sources. Extreme weather is a
good example of an unexpected problem.
Make sure that you place you expensive
camping products on your Home and
Contents Insurance policy. Most good
Insurers will cover the storm damage
to your tent or other products that falls
outside of the warranty.
