background image

iv

About This Guide

The 

HomePortal® 4111N/4112N Intelligent Gateway Installation Guide

 is designed to serve as a reference for 

installing the gateway. The guide contains the following sections:

Introducing the HomePortal Intelligent Gateway on page 1

Installing the HomePortal Intelligent Gateway on page 3

Troubleshooting Installation Issues on page 8

Regulatory Information on page 10

Audience

This guide is intended for use by:

End Users

Sales Engineers

Support Staff

ISP Technicians

Style Conventions

The following style conventions are used in this guide:

Note

Notes contain incidental information about the subject. In this guide, they are used to provide 
additional information about the product and to call attention to exceptions.

m

Caution notes identify information that helps prevent damage to hardware or loss of data.

c

Warning notes identify information that helps prevent injury or death.

Typographical Conventions

Convention

Used For

Blue Text

Cross references

Bold

Interface elements that are clicked or selected, field inputs, and term lists

Italic

Emphasis, book titles, variables

Monospace

Command syntax and code

Monospace Italic

Variables within command syntax and code

Summary of Contents for 4112N

Page 1: ...HomePortal Intelligent Gateway Installation Guide Supported Hardware Platform 4111N 4112N...

Page 2: ...RT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 2Wire reserves the right to make any modification to thi...

Page 3: ...Connecting through Wireless 4 Connecting the Broadband Interface through DSL port 6 Connecting the Broadband Interface through the Ethernet Port 6 Connecting the IPTV Set top Box 7 CHAPTER 3 Troublesh...

Page 4: ...Conventions The following style conventions are used in this guide Note Notes contain incidental information about the subject In this guide they are used to provide additional information about the p...

Page 5: ...s guide the HomePortal Intelligent Gateway documentation library includes Support Technical support is available from the 2Wire Web site http support 2wire com index php Agile Part Number Description...

Page 6: ...ween your home network and the Internet The high performance router distributes data seamlessly to all of the computers on your home network without compromising performance or speed Professional Grad...

Page 7: ...nstallation Guide Introducing the HomePortal Intelligent Gateway Figure 1 Setup for DSL Broadband Connection Figure 2 Setup for Ethernet Broadband Connection See Also Installing the HomePortal Intelli...

Page 8: ...t 1 52 meters from cordless phones microwave ovens or other electronic devices to avoid potential interference and more than 6 inches 15 24 centimeters away from your television to avoid audio hissing...

Page 9: ...cting computers or devices to the gateway Use the Ethernet interface s on the gateway to create a home network To connect the computer and the gateway using the Ethernet cable 1 Connect one end of the...

Page 10: ...onnections 3 Select the network name of the gateway from the menu and click Connect A prompt to enter the network key appears 4 Enter the encryption key and click Connect Refer the note above for the...

Page 11: ...d wall jack outlet Once the gateway recognizes the ADSL connection the Broadband LED blinks green for a brief period of time and then turns steady green Figure 6 ADSL Broadband Connection Note The gat...

Page 12: ...t one end of the Ethernet cable to the Local Ethernet port of the gateway 2 Connect the cable s other end to the Ethernet port of the set top box As soon as the gateway recognizes the set top box the...

Page 13: ...ernet cable connection on the gateway and the phone jack and make sure it is securely seated in both ports SERVICE LED blinking Internet service not activated Contact your ISP to activate Internet ser...

Page 14: ...associated Ethernet port LED flickers green Wireless client is not getting an IP address Wireless modes on client and AP are not compatible Ensure that the wireless mode on the wireless client is com...

Page 15: ...re no serviceable parts inside Replace the unit if it is damaged or exposed to excess moisture Telecommunication Cord Location Electrical Considerations Equipment Repairs Do not under any circumstance...

Page 16: ...sired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable pro...

Page 17: ...ed of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the opera...

Reviews: