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PACEMASTER R20 SPORT TREADMILL USER MANUAL
WARRANTY
INFORMATION
Register your product today. PaceMaster backs your treadmill with the warranty provided below. For
PaceMaster to respond to any problems you may have, we need your warranty information on file.
PaceMaster will send you a complimentary gift upon receiving your product warranty registration.
OUR WARRANTY
This PaceMaster exercise equipment (“Product”) is warranted to be free
of defects in material and workmanship under normal use and service
conditions. The frame, drive motor, and walking platform are warranted
for the lifetime of the Product.
For Residential use (in-home only), Non-wearable Parts and
electronics are warranted for five (5) years from the date of purchase.
Wearable parts (drive belt, walking belt, grips, overlays, plastic parts)
and Labor is warranted for one (1) year from the date of purchase.
For Semi-commercial [paying facilities or up to five (5) hours of use
per day], Non-wearable Parts and electronics are warranted for one (1)
year from the date of purchase. Wearable parts (drive belt, walking belt,
grips, overlays, plastic parts) are warranted for six (6) months and Labor
is warranted for one (1) year from the date of purchase.
PaceMaster does not offer a Commercial use [paying facilities and/
or five (5) or more hours of use per day] warranty for this product.
WHO IS COVERED
PaceMaster will repair or replace the Product for the original purchaser
or the original recipient if the product is a gift.
HOW LONG IS IT COVERED
All coverage is provided by specific Product according to the matrix
listed on the following page:
www.pacemaster.com/warranty-matrix
WHO PAYS TRANSPORTATION, INSURANCE, AND IN-HOME SERVICE
If the Product requires return to a service facility for repairs, PaceMas-
ter will pay all transportation and insurance charges for the first year.
After the first year, you are responsible for transportation and insurance
charges. For in-home service, you may be responsible for a minimal trip
charge.
WHAT WE WILL DO TO CORRECT COVERED DEFECTS
We will repair or replace the Product, at PaceMaster’s option. In most
cases, replacement parts will be provided to the owner. In the event
more extensive repairs are required, the Product will be shipped to
a designated repair facility. Replacement parts are warranted for the
remaining portion of the original warranty period.
WHAT IS NOT COVERED
Any failures or damage caused by unauthorized service, misuse,
accident, negligence, improper assembly or installation, debris resulting
from any construction activities in the Product’s environment, rust or
corrosion as a result of the Product’s location, alterations, or modifications
without our written authorization or by failure on your part to use,
operate, and maintain the Product as set out in your User Manual.
All terms of this warranty are void if this product is moved beyond the
continental borders of the United States of America (excluding Alaska,
Hawaii, and Canada) and are then subject to the terms provided by that
country’s local authorized PaceMaster representative.
WHAT YOU MUST DO
Retain proof of purchase. Always use, operate, and maintain the
Product as specified in the User Manual. Notify PaceMaster Customer
Service of any defect within 10 days after discovery of the defect. If re-
quested, return any defective part for replacement or the entire Product
for repair. Your treadmill requires periodic maintenance specified in the
User Manual, including annual application of lubricant to the belt, or the
warranty is voided. Use of the treadmill must comply with directions in
the User Manual or the warranty is voided.
For warranty service, please contact PaceMaster’s Customer Service
Team. Be prepared to offer the model number and serial number of the
product.
EXCLUSIVE WARRANTY
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
implied or expressed. PaceMaster specifically disclaims any other
implied warranties of merchantability and fitness for a particular
purpose. PaceMaster is not responsible or liable for indirect, special, or
consequential damages arising out of or in connection with the use or
performance of this Product. Some states do not allow the exclusion or
limitation of implied warranties or of liability for incidental or conse-
quential damages, so the above limitations or exclusions may not apply
to you. This warranty provides you certain rights. You may have other
rights, which vary from state to state.
PACEMASTER GUARANTEE
Our Products are designed and manufactured to the highest standards.
We want you completely satisfied with our Products and will do every-
thing possible under the terms of this warranty to keep you secure in
knowing you have bought the best.
For questions regarding the use and maintenance of your product,
please contact our PaceMaster Customer Service Team:
PaceMaster.com/help
Phone: (888) 699-8918
Email: support@pacemaster.com
Mail: PO Box 373, Logan, UT 84323
