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Operator Instructions

 

WARNING: ONLY USE MATERIALS AND COMPONENTS SUPPLIED BY MANUFACTURER WHEN DOING 
MAINTENANCE OR REPLACEMENTS. 

4.  DOOR GASKETS - The gasket used on this unit (5/8" medium density fiberglass rope) requires only light pressure to 

seal. This will prolong seal life. It is important that the door seal be maintained in good condition. Periodically inspect 
seals and replace if necessary. Follow instructions included in the WODC.DG58 kit obtainable from your nearest 
Pacific Energy Dealer. 

5.  DOOR GLASS - Do not slam loading door or otherwise impact glass. When closing door, make sure that no logs 

protrude to impact the glass. If the glass gets cracked or broken, it must be replaced before using the stove.  
Replacement glass can be obtained from your dealer. Use 16-1/2"(419mm) x 10-1/2"(267mm) x 5 mm. Ceramic 
glass only. 

Do not substitute with any other type.

 
 

To remove broken glass, remove the door gasket and then undo the eight screws securing the gasket guides and    

 

glass retainers. Remove all particles of glass. Be careful as they are very sharp. Install new glass complete with  

 

 

gasket. Replace glass retainers and gasket guides then install new door gasket as per instructions provided with the   

 

door gasket kit.  

 CAUTION: 

 

 

- do not overtighten, tighten screws very carefully - do not clean glass when hot 

 

- do not use abrasive cleaners on glass 

6.  The area where boost combustion air enters the firebox must be kept clear of excessive ash buildup which will block 

air flow. This area is at the front of the firebox. 

7.  Do not store wood within heater installation clearances, or within the space required for fuel loading and ash removal.  

Keep the area around the heater clean and free of loose combustibles, furniture, newspapers, etc. 

8.  Establish a routine for the fuel, wood burning and firing technique. Check daily for creosote buildup until experience 

shows how often you need to clean to be safe. 

9.  Be aware that the hotter the fire, the less creosote is deposited. Weekly cleaning may be necessary in mild weather, 

even though monthly cleaning is usually enough in the coldest months when burning rates are higher. 

Instruct all members of your family on the safe operation of the heater. Ensure they have enough knowledge of the entire 
system if they are expected to operate it. Stress the section on chimney fires and the importance of following the steps 
outlined "In Case of Chimney Fire".

Baffle Removal

Chimney connector pipe should be disconnected from stove to clean and inspect. Only if this is not possible should you 
remove baffle assembly. CAUTION: Ceramic blanket insulation is located on top of baffle. Do not use a vacuum in this 
area.

DO NOT OPERATE WITH BAFFLE ASSEMBLY OR INSULATION REMOVED.

Remove retaining pin at the back top of the firebox, just under the baffle. Lift baffle up and pull forward to disconnect 
from the supply tube. Tilt baffle sideways to drop down and remove from firebox. Re-install baffle assembly in reverse 
order.  

WARNING 

Sweep/Clean chimney with baffle installed or be sure to plug the top of the baffle tube in the back of the firebox before  
sweeping or cleaning. Failure  to prevent ash or soot from falling into the baffle tube will cause incorrect operation and 
will lead to premature burn out of the tube or baffle.

9

290816-24_ NEO 1.2

5055.600-A

Summary of Contents for NEO 1.2A SERIES

Page 1: ...icials about restrictions and installation inspection requirements in your area IMPORTANT THESE INSTRUCTIONS ARE TO REMAIN WITH THE HOMEOWNER MODEL NEO 1 2 SERIES A SERIAL TESTED and LISTED to CAN ULC...

Page 2: ...r Draft 7 Ash Removal 7 Disposal of Ashes 7 Maintenance Checks 8 Weekly 8 Monthly 8 When Cleaning the Chimney System 8 Blower 8 Baffle Removal 9 Troubleshooting 10 Warranty Information 11 LTD Lifetime...

Page 3: ...STOVE OR HOME THIS WOOD HEATER NEEDS PERIODIC INSPECTION AND REPAIR FOR PROPER OPERATION CON SULT THE OWNER S MANUAL FOR FURTHER INFORMATION IT IS AGAINST FEDERAL REGULATIONS TO OPERATE THIS WOOD HEA...

Page 4: ...s The result of excessive creosote buildup is a chimney fire Chimney fires are dangerous Chimney inside temperatures can exceed 2000 F 1100 C This causes much higher than normal temperatures in the ch...

Page 5: ...ties Manure or animal remains Materials containing plastic Materials containing asbestos Construction or demolition debris Materials containing rubber including tires Paper products cardboard plywood...

Page 6: ...e found by trial and error and should be noted for future burns 2 To refuel adjust air control to High position all the way to the left and give the fire time to brighten Open the door slowly this wil...

Page 7: ...ing of the chimney Smoke leaking into the room through appliance and chimney connector joints indicates inadequate draft Ash Removal Caution Ashes are to be removed only when the heater is cold Whenev...

Page 8: ...ts heat value This is why hardwoods are generally preferred Green or wet wood will cause a rapid buildup of creosote If you feel it is necessary to burn wet or unseasoned wood do so only with the air...

Page 9: ...ter installation clearances or within the space required for fuel loading and ash removal Keep the area around the heater clean and free of loose combustibles furniture newspapers etc 8 Establish a ro...

Page 10: ...n 4 Door gasket leakage Replace gasket Check latch Excessive Creosote Buildup See 1 2 3 above Low Heat Output 1 Wood is wet Use dry wood 2 Fire too small Build a larger fire 3 Draft too low Chimney pl...

Page 11: ...fect shall be repaired replaced or refunded at Pacific Energy s option The defective part may be required to be returned to Pacific Energy or an accredited agent transportation prepaid Porcelain is wa...

Page 12: ...top and supports 2 Remove plastic cover 3 Using a 7 16 12mm wrench remove lag bolts that secure hold down brackets to bottom pallet Figure 2 4 Slide the hold down brackets away from the stove 31 3 4...

Page 13: ...nel bracket Panel edge fits over top of the panel bracket Figure 5 5 Insert two screws into the back of the panel but do not tighten 6 Push panel from the front toward the rear so that there is no pla...

Page 14: ...y and Connector Connect to a listed chimney or a chimney suitable for use with solid fuel that is lined and in good condition and meets local building codes The chimney flue size should be the same as...

Page 15: ...the roof support 4 To start installing smoke pipe chimney connector slip crimped edge of the pipe inside the stove collar Use holes provided in collar to secure pipe with three screws 5 Install the re...

Page 16: ...transportation of the mobile home Clearances This heater must be installed with a listed double wall connector and compatible chimney system Clearances to combustible surfaces and materials are shown...

Page 17: ...4 Cut a hole in the ceiling and roof to suit the chimney system and frame in the sides The chimney support is mounted to the framing 5 If the chimney connector exits the mobile home less then 7 feet a...

Page 18: ...diameter non combustible tubing This hole must get its air from a ventilated crawl space or be extended with duct to the outdoors See Figure 12 on page 21 The use of outside combustion air for residen...

Page 19: ...L and H low and high operate blower speed control at desired setting Automatic To operate the blower automatically set the rocker switch on the side of the fan housing to Auto and set the speed contro...

Page 20: ...2m Minimum Minimum 7 2 1m Ceiling Height 48 1219 mm Unit may be harder to start Please provide as much vertical length for the first section of pipe as possible The chimney may incorporate an offset T...

Page 21: ...pace is well ventilated it is not necessary to extend air inlet to outside Ensure that the Masonry chimney meets all National Fire Protection Association and local building codes Have the chimney clea...

Page 22: ...contains 6 full size firebricks as well as 6 various cut size bricks With the heater in the upright position install firebricks as follows Place 4 full size firebricks at the back of the heater first...

Page 23: ...NEODGKIT 12 Baffle Assembly PERP787520 A 13 Brick rail set PERP787516 A 14 Brick rail shield PERP787533 A Replacement Parts NEO 1 2 WHEN ORDERING INCLUDE PART NUMBER WITH DESCRIPTION ITEM DESCRIPTION...

Page 24: ...support please contact your retailer Web site http www pacificenergy net Printed in Canada 2016 Copyright Pacific Energy Fireplace Products LTD Reproduction adaptation or translation without prior wri...

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