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130715-24
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Troubleshooting
Problem
Cause
Cure
Glass is Dirty
1. Wood is wet
- Use dry wood
2. Turning down air control
- Do not turn down until
or damper too soon
a) there is a good bed of coals
b) the wood is charred
3. Draft too low
- Improper chimney height and / or diameter
- Chimney plugged or restricted, check flue
- Provide outside air for combustion
4. Door gasket leakage
- Replace gasket
- Check latch
Excessive Creosote Buildup - See 1,2,3, above.
Low Heat Output
1. Wood is wet
- Use dry wood
2. Fire too small
- Build a larger fire
3. Draft too low
- Chimney plugged or restricted, inspect and clean
Stove Won't Burn
1. Combustion air supply blocked - Check outside air supply for obstruction
- Check that room air cover is removed
2. Draft too low
- Chimney plugged or restricted, inspect and clean
- Chimney oversized or otherwise unsuitable,
consult
Dealer
