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Lighting a fire

WARNING: Never use chemicals or any other volatile liquid to start a fire.

1.  Adjust air control to “High” position (all the way to the left) and open door. 

2.  Place crumpled newspaper in the centre of the heater and crisscross with several pieces of dry kindling.  

Add a few small pieces of dry wood on top. 

3.  Ignite the paper and leave the door ajar approximately 1/2"(13mm) - 1"(25mm) until the wood kindling is 

fully engulfed in flame. 

4.  After the kindling is fully engulfed add a few small logs.  Close door. 

5.  Begin normal operation after a good coal base exists and wood has charred. 

Normal Operation

WARNING:  This wood heater has a manufacturer-set minimum low burn rate that must not be altered. 
It is against federal regulations to alter this setting or otherwise operate this wood heater in a manner 
inconsistent with the operating instructions in this manual.

1.  Set air control to a desired setting.  If smoke pours down across the glass (waterfall effect) this indicates 

you have shut the control down too soon or you are using too low a setting.  The wide range control panel 
makes finding the desired setting for your application easy.  As every home's heating needs vary (i.e. 
Insulation, windows, climate, etc.) The proper setting can only be found by trial and error and should be 
noted for future burns. 

2.  To refuel, adjust air control to high, and give the fire time to brighten.  Open the door slowly, this will 

prevent back puffing. 

3.  Use wood of different shape, diameter and length (up to 18"(457mm)).  Load your wood endwise and try 

to place the logs so that the air can flow between them.  Always use dry wood. 

4.  Do not load fuel to a height or in such a manner that would be hazardous when opening the door. 

5.  For extended or overnight burns, unsplit logs are preferred.  Remember to char the wood completely on 

maximum setting before adjusting air control for overnight burn.

•  Burn wood only, dry and well seasoned. The denser or heavier the wood when dry, the greater its heat 

value. This is why hardwoods are generally preferred. Green or wet wood will cause a rapid buildup of 
creosote.  If you feel it is necessary to burn wet or unseasoned wood, do so only with the air inlet set 
open enough to maintain a good strong fire and fairly high chimney temperatures. Do not attempt to burn 
overnight using green wood or wet wood. Wet wood can cause up to 25% drop in heater output, as well 
as contributing significantly to creosote buildup. 

DO NOT OVER FIRE THIS HEATER:  Attempts to achieve heat output rates that exceed heater design 
specifications can result in permanent damage to the heater and chimney.

  A glowing red, top or vent 

pipe are indications of over firing.  Failure to rectify an over firing condition can be hazardous and may void 
the manufacturer's warranty.

Neo 2.5 LE_14119-32

7

100003380

Summary of Contents for NEO 2.5 LE

Page 1: ...ty follow the installation instructions Contact local building or fire officials about restrictions and installation inspection requirements in your area Meets the Environmental Protection Agency s 2020 Particulate Emission Standards Cord Wood IMPORTANT THESE INSTRUCTIONS ARE TO REMAIN WITH THE HOMEOWNER SERIAL Visit www pacificenergy net for the most recent version of this manual ...

Page 2: ... IN THE AREA WHERE THE HEATER IS TO BE INSTALLED If smoke detectors have been previously installed you may notice that they are operating more frequently This may be due to curing of stove paint or fumes caused by accidentally leaving the fire door open Do not disconnect the detectors SAFETY NOTICE If this stove is not properly installed a house fire may result For your safety follow the installat...

Page 3: ...D COMBUSTIBLE MATERIALS 18INCHES 455MM CLEARANCE MAY BE REDUCED BY THE USE OF LISTED PIPE SHIELDS WALL PROTECTORS OR OTHER MEANS APPROVED BY LOCAL BUILDING OR FIRE OFFICIALS COMPONENTS REQUIRED FOR MOBILE HOME INSTALLATION OUTSIDE AIR KIT HORIZONTAL CONNECTOR NOT PERMITTED IN MOBILE HOMES BOTH CHIMNEY SYSTEM AND CONNECTOR MUST BE LISTED TO IN CANADA ULC S 641 LISTED CONNECTOR AND ULC S 629 LISTED ...

Page 4: ...e air inlet can be turned down substantially without excessive smoke generation Wood coals create very little creosote producing smoke 2 The cooler the surface over which the wood smoke is passing the more creosote will be condensed Wet or green wood contributes significantly to creosote formation as the excess moisture that is boiled off cools the fire making it difficult for the tars and gases t...

Page 5: ...nderstood plan on how to handle a chimney fire 4 After the chimney fire is out the chimney must be cleaned and checked for stress and cracks before starting another fire Also check combustibles around the chimney and the roof The services of a certified installer Chimney Sweep from one of the associations listed below is strongly recommended to inspect and service your Chimney system NFI National ...

Page 6: ...ents Lawn clippings yard waste Unseasoned wood Railroad ties Manure or animal remains Materials containing rubber including tires Materials containing plastic Construction or demolition debris Materials containing asbestos Waste petroleum products paints paint thinners or asphalt products Paper products cardboard plywood or particleboard These materials contain chlorides which will rapidly destroy...

Page 7: ... future burns 2 To refuel adjust air control to high and give the fire time to brighten Open the door slowly this will prevent back puffing 3 Use wood of different shape diameter and length up to 18 457mm Load your wood endwise and try to place the logs so that the air can flow between them Always use dry wood 4 Do not load fuel to a height or in such a manner that would be hazardous when opening ...

Page 8: ... your firebox and when fire has burned down and cooled remove excess ashes Leave an ash bed approximately 1 25 mm deep on the firebox bottom to help maintain a hot charcoal bed Ash Clean out system The ash dump handle is located behind the Lower Grill under the ash lip on the left hand side To access the handle pull the Lower Grill up to unlock then tip towards to you To operate ash dump pull hand...

Page 9: ...t Parts List page 28 Do not substitute with any other type of Glass To remove broken glass undo the four retaining screws and remove clamps and frame noting position for re assembly Remove all particles of glass Be careful as they are very sharp Install new glass complete with gasket Replace frame clamps and screws CAUTION Do not overtighten tighten screws very carefully Do not clean glass when ho...

Page 10: ...Top Heat Shield and mounting bolts Baffle Gasket Brick Rail Tabs and Brick Rails Air Riser Tube in the back of the firebox Blower The optional blower should be cleaned out a minimum every six months by using a vacuum on the grill openings in the back and bottom of the blower casing to remove any dust and debris Baffle Some warping of the baffle is normal up to 1 4 or 65cm Replace if the baffle has...

Page 11: ...INSULATION REMOVED Baffle Removal 1 Remove retaining pin at the back of the firebox just under the baffle 2 Lift the Baffle up to disconnect from the Baffle Supply Tube 3 Pull the Baffle towards you then tilt it sideways to drop down and remove from firebox You may need to remove the opposite side brick rail to allow the Baffle to drop down To remove the Brick Rail remove the brick directly under ...

Page 12: ...Dimensions 39 990mm 40 1 016m 29 735mm 24 1 4 615mm 6 1 8 155mm 29 735mm 6 1 8 155mm Figure 1 NEO 2 5 LE Dimensions Neo 2 5LE_141119 32 12 100003380 ...

Page 13: ...nish With the pattern at the top guide the Side Panel s front tabs into the slots on the front of the Panel Mounting Brackets located on the side of the unit Pull towards the back to fully engage Figure 2 Using the screws provided attach the Panel to the unit Use the fibre washers between the panel and the screw head on enamel panels to prevent chipping Figure 3 Screw locations Figure 2 NEO 2 5 LE...

Page 14: ...e 5 This protection is also required under the chimney connector and 2 51 mm beyond each side Canada Only Minimum Width 45 1 14m Minimum Overall Depth 49 3 8 1 25m 8 203mm 8 203mm 8 203mm 18 457mm Non combustible floor protector 16 406mm U S A Only Minimum Width 35 889mm Minimum Overall Depth 37 3 8 950mm Type 1 floor protector approved to UL1618 Minimum 20GA steel Non combustible floor protector ...

Page 15: ...ncy NFI National Fireplace Institute in the United States CSIA Chimney Safety Institute of America in the United States and Canada WETT Wood Energy Technology Transfer in Canada or APC Association des Professionnels du Chauffage in Quebec 18 457mm 12 305mm 26 1 2 673mm 20 5 8 524mm 8 203mm 11 279mm 5 127mm 15 5 8 397mm 3 76mm 8 203mm 3 76mm 8 203mm 8 203mm 22 1 2 572mm 8 203mm 11 279mm 5 127mm 22 ...

Page 16: ...29 LISTED CHIMNEY IN USA UL 103 HT LISTED CONNECTOR AND CHIMNEY When using a Double Wall Connector Use a listed double wall connector If a listed chimney and double wall connector are to be connected to the stove install all components as per the chimney connector manufacturer s installation requirements When using a Single Wall smoke pipe Connector The single wall pipe section must be If you are ...

Page 17: ... mobile home installation optional for residential installation To draw outside air through the floor This hole must get its air from a ventilated crawl space or be extended with duct to the outdoors See Figure 7 Residential venting on page 18 The use of outside combustion air for residential installation requires the unit to be secured to the structure to prevent dislodging of the air duct Cut or...

Page 18: ...set elbows and chimney section must be screwed together by at least three sheet metal screws per joint The chimney must be suitably supported by the chimney manufacturer s listed offset support 44 1118 mm Minimum 4 102mm diameter air inlet with rodent screen If the crawl space is well ventilated it is not necessary to extend air inlet to outside Attach to floor for mobile homes Unit may be harder ...

Page 19: ...or 48 1219 mm Hooded vent or 90 elbow turned down Ensure that the Masonry chimney meets all National Fire Protection Association and local building codes Have the chimney cleaned and inspected by a professional to ensure there are no cracks weak mortar or other signs of deterioration See pipe manufacturers installation instructions for further information Approved Through Wall Installation 12 305m...

Page 20: ...ce between the outer wall of the chimney length and combustibles The inner end of the chimney length shall be flush with the inside of the masonry chimney flue and shall be sealed to the flue and to the brick masonry penetration with non water soluble refractory cement Supports shall be securely fastened to wall surfaces on all sides Fasteners between supports and the chimney length shall not pene...

Page 21: ...24 in 0 61 mm in thickness with a ventilated thimble minimum 24 gauge 0 024 in 0 61 mm in thickness having two 1 in 25 4 mm air channels separated from combustibles by a minimum of 6 in 152 mm of glass fiber insulation Opening shall be covered and thimble supported with a sheet steel support minimum 24 gauge 0 024 in 0 61 mm in thickness Supports shall be securely fastened to wall surfaces on all ...

Page 22: ...ommended NFI National Fireplace Institute in the United States CSIA Chimney Safety Institute of America in the United States and Canada WETT Wood Energy Technology Transfer in Canada or APC Association des Professionnels du Chauffage in Quebec Clearances This heater must be installed with listed double wall connector and compatible ULC S629 or UL 103HT listed chimney system Clearances to combustib...

Page 23: ...uto and set the speed control to your desired setting This will allow the fan to turn on as the stove heats up to operating temperature It will also shut the blower off after the fire has gone out and the unit has cooled to below a useful heat output range Manual To manually operate the blower set the rocker switch to Man and set the speed control to your desired setting This will bypass the tempe...

Page 24: ...On one of the side walls stand three A bricks vertically and push them back so that they make contact with the A bricks on the rear wall Then place a C brick on top of an A brick Figure 17 4 Slip an A brick horizontally on top of the center and near A bricks Insert this brick behind the tab as shown in Figure 18 Figure 15 Right side rear wall brick A placement Figure 16 Left side rear wall A and B...

Page 25: ...20 8 Place a C brick on the firebox floor in front of the ash dump and up against the A brick located on the left side of the firebox floor Figure 21 9 Finish by placing two A bricks on the right side of the firebox floor followed by the remaining D brick placed in the center of the firebox in front of the B brick Note there will be one full sized A brick left over as a spare Figure 19 Back row fl...

Page 26: ...et Check door latch Low Heat Output 1 Wood may be wet Check wood and use drier wood if required 2 Fire too small Build a larger fire Open draft control to increase burn rate 3 Draft too low Chimney plugged or restricted Inspect and clean Won t Burn Overnight 1 Air control set too high Set control lower 2 Not enough wood Unsplit wood is preferred for overnight burns 3 Draft too high Excessive chimn...

Page 27: ...Neo 2 5 LE_14119 32 27 100003380 ...

Page 28: ... Primary c w Spring Washer and Cap 80000838 5 Ash Lip Cast Met Black 80000241 6 Lower Grill NEO 2 5 80000849 7 Door Gasket Kit 80002439 8 Glass Retainer 80000246 9 Replacement Glass 80000240 10 Door Handle Assy 80001754 11 Door NEO 2 5 Met Black 80000253 12 Gasket 2 Baffle Tube 10 pack 80000365 13 Baffle Pin 10 pc 80000364 14 Baffle 80000247 15 Brick Rail 80000251 16 Heat Shield 80002441 17 Ash Du...

Page 29: ...1 16 14 23 24 3 5 4 2 25 1 6 15 7 17 20 19 22 8 9 11 10 18 21 13 12 2 26 Figure 23 NEO 2 5LE Parts Neo 2 5 LE_14119 32 29 100003380 ...

Page 30: ...Neo 2 5LE_141119 32 30 100003380 ...

Page 31: ...Neo 2 5 LE_14119 32 31 100003380 ...

Page 32: ...ttp www pacificenergy net For additional technical support please contact your dealer Printed in Canada 2019 Copyright Pacific Energy Fireplace Products LTD Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws ...

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