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©PACIFIC ENERGY FIREPLACE 
PRODUCTS LTD.

Proper Draft

1.  Draft is the force which moves air from the appliance up 

through the chimney. The amount of draft in your chimney 
depends on the length of the chimney, local geography, 
nearby obstructions and other factors.

2.  Too much draft may cause excessive temperatures in the 

appliance.  An uncontrollable burn or a glowing red stove 
part or chimney indicates excessive draft.

3.  Inadequate draft may cause backpuffing into the room 

and plugging of the chimney. Smoke leaking into the room 
through appliance and chimney connector joints indicates 
inadequate draft.

Ash Removal

Caution:  Ashes are to be removed only when the heater is cold.

Whenever ashes get 3(76mm) to 4(102mm) inches deep in 

your firebox, and when fire has burned down and cooled, 

remove excess ashes.  Leave an ash bed approximately 1" 

(25 mm) deep on the firebox bottom to help maintain a hot 

charcoal bed for future fires.

Optional Ash Cleanout system:

  The ash dump handle is 

located under the ash lip on the left hand side behind the lower 

grill.  To operate ash dump, lift and tilt the lower grill down, pull 

handle out 1/2"(12mm) and turn clockwise.  This will unlock 

the ash dump and allow it to open.  Hold handle open while 

pulling ashes into the opening.  Avoid large embers as these 

still contain heat value.  Release handle and push in to lock.  

Ensure ash dump door is properly engaged.  Fill the cavity 

with the remaining ash level with the firebox floor. Lift and pull 

out ashpan and discard ashes into metal container.  Replace 

ashpan and ensure it is seated properly.

Do not burn with ash dump door open. Doing so will 

create a hazardous condition. 

Disposal of Ashes

Ashes should be placed in a metal container with a tight fitting 

lid.  The closed container of ashes should be placed on a 

non-combustible floor or on the ground, well away from all 

combustible materials, pending final disposal.  If the ashes 

are disposed of by burial in soil or otherwise locally dispersed, 

they should be retained in closed container until all cinders 

have thoroughly cooled.  Other waste should not be placed 

in this container.

Storing Wood Beneath Unit

It is possible to store wood between the stove pedestals, 

underneath the unit. The wood must not extend further forward 

than flush with the pedestals. Do not store paper or other stove 

lighting devices within the pedestal area. Although storing 

wood under the unit is possible it is not recommended. NOTE: 

Refer to local fire codes, CAN-B365 and NFPA 211 in the U.S..

WARNING: IF YOU CHOOSE TO STORE WOOD BENEATH 

YOUR UNIT, EXERCISE EXTREME CAUTION WHEN 

LOADING THE WOODSTOVE. EMBERS CAN FALL AND 
MAY IGNITE WOOD BENEATH STOVE.

5.  For extended or overnight burns, unsplit logs are preferred.  

Remember to char the wood completely on "High" setting 

before adjusting air control to the "Low" setting for overnight 
burn.

WARNING: Always keep loading door closed when 
burning. This heater is not designed for open door burning.
WARNING:  No alteration or modification of the combustion 
air control assembly is permitted.  Any tampering will void 
warranty and could be very hazardous.
WARNING:  Do not use grates or andirons to elevate the 
fuel.  Burn directly on the fire bricks.  Replace broken or 
missing bricks.  Failure to do so may create a hazardous 
condition.

Restarting After Extended or Overnight 
Burns

1.  Open door and rake hot embers towards the front of the 

heater.  Add a couple of dry, split logs on top of embers, 
close door.

2.  Adjust air control to high and in just a few minutes, logs 

should begin burning.

3.    After wood has charred, reset air control to desired setting.
4.  To achieve maximum firing rate, set control to “High” 

position(all the way to the left). Do not use this setting 
other than for starting or preheating fresh fuel loads.

DO NOT OVERFIRE THIS HEATER:  Attempts to achieve 
heat output rates that exceed heater design specifications 
can result in permanent damage to the heater and chimney.

Over Firing

Over firing can be caused by operating the unit with the door 
open, damage to door gaskets allowing excess air to enter 
the firebox, the use of kiln dried lumber, mill ends or paper 
waste and prolonged or continual use on a high burn setting.

Average Heat Output Calculation

Seasoned wood has approximately 7500 BTU’s per pound. 

The calculation is as follows: 

Experience will give you the right settings for proper combustion 
and efficient burning. Remember the correct air inlet setting 
is affected by variables such as type of wood, outside 
temperature, chimney size and weather conditions.  With 
practice, you will become proficient in operating your heater 
and will obtain the performance for which it was designed.

Amount of wood in lbs. X 7500BTU’s

Burn rate in Hrs.

X .8(80% Avg. Efficiency)

Summary of Contents for NEO 2.5

Page 1: ...ctions Contact local building or fire officials about restrictions and installation inspection requirements in your area IMPORTANT THESE INSTRUCTIONS ARE TO REMAIN WITH THE HOMEOWNER MODEL NEO 2 5 SER...

Page 2: ...Blower Operation 15 Optional Outside Air Adaptor 15 Troubleshooting 16 Replacement Parts NEO 2 5 17 Understanding Operating Your Pacific Energy Stove 18 Firebrick Installation Instructions 19 Label 2...

Page 3: ...ldup Chimney Fires The result of excessive creosote buildup is a chimney fire Chimney fires are dangerous Chimney inside temperatures can exceed 2000 F 1093 C This causes much higher than normal tempe...

Page 4: ...er no circumstances should you attempt to barbecue in this heater How to Test Your Wood Add a large piece of wood to the stove when it has a good large bed of coals It is dry if it is burning on more...

Page 5: ...dfurtherforward thanflushwiththepedestals Donotstorepaperorotherstove lighting devices within the pedestal area Although storing wood under the unit is possible it is not recommended NOTE Refer to loc...

Page 6: ...ur dealer Use 18 457mm x 10 1 4 260mm x 5 mm Ceramic glass only Do not substitute with any other type To remove broken glass remove the door gasket and then undo the eight screws securing the gasket g...

Page 7: ...ube in the back of the firebox Back side of airwash chamber located in the upper front of firebox Baffle locking pin Boost tube cover located in center of manifold bottom front of firebox When Cleanin...

Page 8: ...hold down brackets away from the stove Side Panel Removal Installation 1 To remove the panels first remove the screws that secure the panel to the rear shield Fig 3 2 Disengage the the tabs in the fr...

Page 9: ...raw outside air from behind the stove an outside air adaptor may be required see Optional Blower section Cut or drill a 4 102mm hole through a wall behind the unit Use an appropriate household 4 102mm...

Page 10: ...ance The chimney connector should not pass through an attic roof space closet or similar concealed space floor or ceiling Where passage through a wall or partition of combustible material is desired t...

Page 11: ...arance to Combustibles 6 Cut a hole in the ceiling and roof to suit the chimney system and frame in the sides The chimney support is mounted to the framing 7 Assemblechimneysectionssothefinishedlength...

Page 12: ...r 48 1219 mm 3 914 mm Minimum Hooded vent or 90 elbow turned down The chimney may incorporate an offset To do this safely all sections of listed connector offset elbows and chimney section must be scr...

Page 13: ...7 2 1m Ceiling Height Non combustible floor protector 48 1219 mm Hooded vent or 90 elbow turned down Ensure that the Masonry chimney meets all National Fire Protection Association and local building c...

Page 14: ...ce FIG 9 Mobile Home Installation Procedure CAUTION THESTRUCTURALINTEGRITYOFTHEMOBILE HOME FLOOR WALL AND CEILING ROOF MUST BE MAINTAINED The services of a competent or certified installer certified b...

Page 15: ...o turn on as the stove heats up to operating temperature It will also shut the blower off after the fire has gone out and the unit cooled to below a useful heat output range Manual Tomanuallyoperateth...

Page 16: ...ve Creosote Buildup See 1 2 3 above Low Heat Output 1 Wood is wet Use dry wood 2 Fire too small Build a larger fire 3 Draft too low Chimney plugged or restricted inspect and clean Won t Burn Overnight...

Page 17: ...NE16 7817 10 Side Shield Bracket LHS NE25 78485 All parts may be ordered from your nearest Pacific Energy dealer Use www pacificenergy net for the location of the dealer nearest you 10b Side Shield Br...

Page 18: ...design Traditionalwoodstoveshadabasiccombustionsystemwhich allowed a considerable amount of heat energy to escape up the chimney as unburned gases and particulates smoke PacificEnergyhasdesignedasyst...

Page 19: ...ckage contains 18 full size firebricks as well as 6 various cut size bricks With the heater in the upright position install firebricks as follows Install the rear firebricks 4 full size two on each si...

Page 20: ...correctly at installation Any part that shows in our judgment evidence of defect shall be repaired replaced or refunded at Pacific Energy s option The defective part may be required to be returned to...

Page 21: ...21 PACIFIC ENERGY FIREPLACE PRODUCTS LTD 310316 24...

Page 22: ...22 PACIFIC ENERGY FIREPLACE PRODUCTS LTD 310316 24...

Page 23: ...DE LA CONSTRUCTION OU DE SERVICE D INCENDIE POUR DES INFORMATIONS QUANT AUX RESTRICTIONS PERMIS D INSTALLATION ET INSPECTIONS DANS VOTRE R GION NE RELIEZ PAS CET APPAREIL UN CONDUIT DE CHEMIN E DESSER...

Page 24: ...PACIFIC ENERGY FIREPLACE PRODUCTS LTD 2975 Allenby Rd Duncan B C V9L 6V8 For technical support please contact your retailer Web site http www pacificenergy net Printed in Canada...

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