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13

Troubleshooting

TROUBLESHOOTING PROCEDURES FOR PR-2011

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After installation, 

the unit doesn’t 

work.

1.  The power source is not turned ON

 

1.  Make sure the circuit breaker and the  

unit’s power is ON.

2.  The power line and the cable locking connector 

is not connecting properly.

2.  Check the power connection with the unit is 

connected properly.

3.  The switch board and control board wirings are 

disconnected.

3.  Make sure the wirings between the switch 

board and control board are connected 

properly.

4.  The wires on control board are loose

 

4.  Make sure the wires on the control board

 are connected properly.

5.  The switch board or control board is defective

.

5.  Change the switch board or control board.

Light works, 

but motor is not 

turning.

1.  The motor is defective, possible seized

.

1.  Change the motor.

2.  The thermally protected system detects if the 

motor is too hot to operate and shuts the motor 

down.

2.  The motor will function properly after the 

thermally protected system cool down.

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4.  The motor wire is not connected

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4.  Make sure the motor wire is plugged into 

the molex connector.

The unit is 

vibrating.

1.  The motor is not secure in place

.

1.  Tighten the motor in place.

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3.  The hood is not secured in place

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3.  Check the installation of the hood.

The motor is 

working, but the 

lights are not.

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3.  The wires on the control board are loose

.

3.  Make sure the wires on control board are 

connected properly.

The hood is 

not venting out 

properly.

1. The hood might be hanging too high from the

cook top.

1.  Adjust the distance between the cook top 

and the bottom of the hood within 24” and 

32” range.

2.  The wind from the opened windows or opened 

doors in the surrounding area are affecting the 

ventilation of the hood.

2.  Close all the windows and doors to eliminate 

the outside wind flow. 

3.  Blockage in the duct opening or duct work

.

3.  Remove all the blocking from the duct 

work or duct opening.

4.  The direction of duct opening is against the wind.
5.  Using the wrong size of ducting

.

5.  Change the ducting to correct size.

Safety grille is 

vibrating.

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4.  Adjust the duct opening direction.

Summary of Contents for PR-2011

Page 1: ...Use Care and Installation Guide Model number Serial Number Date of Purchase Sales Dealer FEB11 0201 XP022283 2 PR 2011 ...

Page 2: ...STALLATION Ductwork Calculation Sheet 4 Mounting Height Clearance 5 Ducting Options 6 Specifications 7 Preparing Electrical 8 Mounting the Range Hood 9 CONTROLS Touch Controls 10 MAINTENANCE Self Cleaning 11 Surface Maintenance and Lights 12 TROUBLESHOOTING 13 ...

Page 3: ...e of and amount of food being prepared WARNING TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP FIRE OBSERVE THE FOLLOWING a SMOTHER FLAMES with a close fitting lid cookie sheet or metal tray then turn off the burner BE CAREFUL TO PREVENT BURNS If the flames do not go out immediately EVACUATE AND CALL THE FIRE DEPARTMENT b NEVER PICK UP A FLAMING PAN You may be burned c DO NOT USE...

Page 4: ... electrical installation is adequate and in conformance with National Electrical Code ANSI NFPA 70 latest edition or CSA standards C22 1 94 Canadian Electrical Code Part 1 and C22 2 No 0 M91 latest edition and all local codes and ordinances If codes permit and a separate ground wire is used it is recommended that a qualified electrician determine that the ground path is adequate Do not ground to a...

Page 5: ...y 2 Safety grilles 2 40W light bulb pre installed 1 Hardware package PARTS NOT SUPPLIED Ducting conduit and all installation tools Backdraft damper Cable lock if required by local codes M4 x 1 4 M4 x 1 1 2 4 Wire Caps 3 7 Collar 1 ø12 OD ø5 ID Washers 5 M4 x 2 4 ...

Page 6: ... Ft 6 Round straight 1 Ft x Ft Subtotal column 1 Duct pieces T otal Equivalentnumber lengthxused 6 Round wall cap with damper 30 Ft x Ft Round wall cap with damper 30 Ft x Ft 7 10 Round 90 elbow 15 Ft x Ft 7 10 7 10 Round 45 elbow 9 Ft x Ft Ft Ft Ft 6 Round roof cap 30 Ft x Ft 7 10 Round roof cap 30 Ft x Ft Subtotal column 2 Subtotal column 1 Total ductwork 6 roundto 3 1 4 x 10 rect transition 1 F...

Page 7: ... at the proper mounting height Hoods mounted too low could result in heat damage and fire hazard while hoods mounted too high will be hard to reach and will lose its performance and efficiency If available also refer range manufacturer s height clearance requirements and recommended hood mounting height above range Vertical Ducting 7 round minimum DAMAGE SHIPMENT INSTALLATION Please fully inspect ...

Page 8: ...ling attics or garages All exhaust must be ducted to the outside Use metal ductwork only Fasten all connections with sheet metal screws and tape all joints with certifi ed Silver Tape or Duct Tape Some Ducting Options side wall cap w gravity damper cabinet soffit or crawl space side wall cap w gravity damper roof pitch w flashing cap ...

Page 9: ...fications TOP SIDE BACK 30 5 16 3 1 306 5 16 1 12 6 7 4 1 35 3 8 3 1 565 4 1 22 561 9 8 1 22 R400 4 3 15 410 8 1 16 Ø177 16 15 6 71 5 16 13 2 30 2 16 3 1 220 16 11 8 15 16 9 50 16 15 1 755 4 3 29 708 8 7 27 2 5 255 16 1 10 ...

Page 10: ...nal electrical codes or prevailing local codes and ordinances Electrical Supply This appliance requires a 120V 60Hz electrical supply and connected to an individual properly grounded branch circuit protected by a 15 or 20 ampere circuit breaker or time delay fuse Wiring must be 2 wire w ground Please refer to Electrical Diagram labeled on product Cable Lock A cable locking connector not supplied m...

Page 11: ...owing the installation screw hole dimensions on Page 7 These screws will be used to secure the hood to the cabinet 6 Lift hood onto screws located on cabinet bottom and lock into place Make sure all 4 key holes cover the screws Tighten each screw to secure hood to cabinet 7 Install electrical 8 Install duct work and seal with aluminum duct tape 9 Power up hood and check for leaks around duct tape ...

Page 12: ...10 Controls Touch Controls Blower On Speed Selection Turn on blower at one of two speeds by pressing Lights On Off Switch lights on and off by pressing Blower On Speed Selection Lights On Off ...

Page 13: ...ning should be performed approximately once a month under normal usage of 1 hour per day The hood may need to be cleaned more often if you cook heavily DETERGENT Use a grease cutting detergent such as Simple Green or 409 WARNING Use extreme caution while cleaning the hood when safety grilles are removed Beware of blowers catching on to hair loose clothing and fingers NEVER leave children unattende...

Page 14: ...ith grain CLEANING TIP Fill residue cups 1 4 full with water after cleaning This will help prevent residue from drying and sticking on the cup surface REPLACING LIGHT BULBS CAUTION Light bulb becomes extremely hot when turned on DO NOT touch bulb until switched off and cooled Touching hot bulbs could cause serious burns Make sure all power is turned off and bulbs are not hot Remove by turning bulb...

Page 15: ...re is plugged into the molex connector The unit is vibrating 1 The motor is not secure in place 1 Tighten the motor in place r e w o l b e h t e g n a h C 2 l e e h w r e w o l b d e g a m a D 2 3 The hood is not secured in place 3 Check the installation of the hood The motor is working but the lights are not b l u b n e g o l a h e h t e g n a h C 1 b l u b n e g o l a h e v i t c e f e D 1 b l u...

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