13
Troubleshooting
TROUBLESHOOTING PROCEDURES FOR PR-2011
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After installation,
the unit doesn’t
work.
1. The power source is not turned ON
1. Make sure the circuit breaker and the
unit’s power is ON.
2. The power line and the cable locking connector
is not connecting properly.
2. Check the power connection with the unit is
connected properly.
3. The switch board and control board wirings are
disconnected.
3. Make sure the wirings between the switch
board and control board are connected
properly.
4. The wires on control board are loose
4. Make sure the wires on the control board
are connected properly.
5. The switch board or control board is defective
.
5. Change the switch board or control board.
Light works,
but motor is not
turning.
1. The motor is defective, possible seized
.
1. Change the motor.
2. The thermally protected system detects if the
motor is too hot to operate and shuts the motor
down.
2. The motor will function properly after the
thermally protected system cool down.
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4. The motor wire is not connected
.
4. Make sure the motor wire is plugged into
the molex connector.
The unit is
vibrating.
1. The motor is not secure in place
.
1. Tighten the motor in place.
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3. The hood is not secured in place
.
3. Check the installation of the hood.
The motor is
working, but the
lights are not.
.
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3. The wires on the control board are loose
.
3. Make sure the wires on control board are
connected properly.
The hood is
not venting out
properly.
1. The hood might be hanging too high from the
cook top.
1. Adjust the distance between the cook top
and the bottom of the hood within 24” and
32” range.
2. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
2. Close all the windows and doors to eliminate
the outside wind flow.
3. Blockage in the duct opening or duct work
.
3. Remove all the blocking from the duct
work or duct opening.
4. The direction of duct opening is against the wind.
5. Using the wrong size of ducting
.
5. Change the ducting to correct size.
Safety grille is
vibrating.
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4. Adjust the duct opening direction.
Summary of Contents for PR-2011
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