02/2007
Page 17 of 17
PN 865615
WARRANTY POLICY
PACIFIC LIMITED WARRANTY
The
Pacific
Proteus 26 and 26BA have been manufactured, tested and inspected in accordance with specific
engineering requirements. This machine is WARRANTED to be free from defects in workmanship and
materials for periods as follows from the date of purchase.
Ten (10) Years Parts, One (1) Year Labor – Polyethylene Components
Five (5) Years Parts, One (1) Year Labor – Main Frame
Two (2) Years Parts, One (1) Year Labor – Brush Drive Motors
One (1) Year Parts & Labor – All other components unless excluded below
Travel time for warranty repair is authorized for a period of ninety (90) days following the date of sale to the
end user, with a maximum of three (3) hours per claim.
This warranty extends to the original user/purchaser and only when used, operated and maintained in
accordance with
Pacific
Operating and Maintenance instructions.
This warranty does not apply to certain wear parts and accessories of the machine such as electrical cords,
carbon motor brushes, floor brushes, belts, hoses, tools, squeegee blades, etc., nor does it apply to damage
or failure caused by improper use, abuse or neglect. Warranty credit of return parts including motors, pumps,
etc., is subject to incoming inspection of those items.
To secure repair under this warranty, the following procedure should be taken:
1.
After the expiration of the ninety (90) day travel time warranty period, the customer is responsible for
warranty travel payment for the inoperative machine or warranted parts must be delivered to the authorized
dealer with shipping and delivery charges prepaid. If unable to locate the Dealer, you may contact
Pacific
at the address listed herein for the location of the nearest
Pacific
repair center or agent or for other
instructions pertaining to your warranty difficulty.
2.
Upon compliance with the above warranty procedure, all warranted repairs will be completed at no
additional charge or cost to the user.
3.
Only
Pacific
or its authorized dealers and agents may make no charge warranty repairs on this product.
All others do so at their own risk.
This warranty limits
Pacific
liability to the repair of the product and/or warranted parts replacement and does
not include incidental or consequential damages arising from the use of a
Pacific
machine whether defective
or not.
BATTERY WARRANTY
In addition to the terms above, any original equipment
Pacific
battery which becomes unserviceable under
normal use within a period of ninety (90) days from the date of sale to the original user will be repaired or
replaced with one of equal specification at our option, F.O.B. any authorized
Pacific
sales or service branch,
with no charge to user, except transportation costs. After the expiration of the above ninety (90) day period,
any battery which fails under normal use will be adjusted to the original user with a new battery of equal
specification on a twelve (12) month pro rata basis from the date of purchase. Adjustments will be determined
using the then current list price, plus transportation costs. Warranty is rendered null and void if battery is not
kept filled to the proper level with DISTILLED WATER.
This warranty is in lieu of all other expressed or implied warranties and is extended to the original
purchaser/user.
