Packard Bell EasyNote F10, Quick Start & Troubleshooting Manual

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Page 2: ...nties of merchantability and fitness for a particular purpose with respect to this product and documentation Updates to software and hardware components are made regularly Therefore some of the instructions specifications and pictures in this documentation may differ slightly from your particular situation All items described in this guide are for illustration purposes only and may not apply to yo...

Page 3: ...omputer Basics 12 Safety and Comfort 12 Safety Precautions 12 Health Precautions 12 Power Supply 13 AC Power Adapter 13 Battery Power 14 Upgrading your Computer 16 First steps on the Net 17 Get Connected 17 Wi Fi 17 Surf the Net 19 Helpdesk 20 Your Operating System 20 Safe Computing 20 Security 20 Diagnose Repair 22 Top Troubleshooting Cases 22 Miscellaneous Troubleshooting 24 Packard Bell Limited...

Page 4: ...in front of you and switched on if possible Having these items to hand when contacting us will ensure better and quicker support FreeDOS Operating System Your system has been supplied without any software and is pre installed with the FreeDOS operating system Please note that certain hardware devices modem video card optical disc drive etc and many common applications will not run or may not run p...

Page 5: ...2 Press the power button to turn your computer on see page 8 Turning your Computer Off 1 Press the power button to turn your computer off 2 Turn off any devices connected to your computer To avoid risk of loss of data be sure to save your work and close all applications before turning your computer off Forced Shutdown If your computer doesn t respond perform a Forced Shutdown by holding the power ...

Page 6: ...s optional depends on configuration purchased Network Modem USB x3 DVI for external monitor Line out Headphones 3 5mm socket Microphone 3 5mm socket AC Adapter DC In Latch Optical Drive Webcam Internal Microphone Kensington Lock Fixture Fan Ventilation Main Battery Pack Battery Security Lock Release Latch Speakers Internal Bay i e for memory modules Front Back Left Right Open Bottom ...

Page 7: ...nnect all your connection cables unplug any modem from the telephone line any TV port from the aerial socket and any network cable A light ning strike to nearby telephone lines or an aerial could damage a modem network or TV card or even your whole computer Please note that the product warranty does not apply if damage to your computer is the result of a lightning strike Expansion Ports USB Univer...

Page 8: ...replace memory modules Control Panel ECO Button The ECO button sets the computer to silent mode The processor speed can be reduced when performing simple tasks to reduce fan use and increase battery life WIFI Button Toggle the wireless network features of your computer on or off with the WIFI button Power Button Powers on and off the computer The power indicator lets you know the power state of th...

Page 9: ... F6 Reduces the screen brightness Fn F7 Increases the screen brightness Fn F10 Toggles the system beep battery warning off and on Fn F11 Switches the screen on or off Fn F12 Places the computer into Sleep mode Fn NumLk Scroll Lock Fn Í Home Fn Î End Fn Ï Page Up Fn Ð Page Down On certain models the wireless and or Bluetooth icons are shown even if your computer does not include these features In t...

Page 10: ...rform stretching exercises to relax your fin gers hands wrists forearms and shoulders Optical Drive An optical disc drive ODD allows you to access files and install programs from an optical disc listen to audio CDs and if an compatible media player has been installed watch DVD movies Most computers are equipped with a DVD R9 writer If disc recording software has been installed you may save informa...

Page 11: ...t you may try to open it manually Keep the disc tray closed whenever you are not using the drive Do not touch the optical lens in the drive if the lens is dirty the optical drive may not function correctly Do not wipe the lens with a normal cloth Use a cotton swab to gently clean the lens The optical drive is classified as a Class 1 laser product Before copying a disc make sure that its content is...

Page 12: ...ook away from the computer s screen once in a while Do not use your computer if you are tired Arrange your computer so that you can work in a natural and relaxed position Place items that you use frequently within easy reach Position your computer directly in front of you for increased safety and comfort Ensure that your key board and touchpad are at a comfortable height The screen should be about...

Page 13: ...possible The AC adapter charges the battery when it is connected whether the computer is on or off Do not attempt to disassemble the AC adapter The AC adapter has no user replaceable or service able parts inside Dangerous voltage in the AC adapter can cause serious personal injury or death The AC adapter is intended for use with a computer and must meet EN609050 standards Replace the cord if it be...

Page 14: ... or under low load Power management features are active Certain battery types require maintenance to avoid a reduction in battery life Replacing Batteries Battery packs can be removed and replaced Read the precautions on handling the battery page 14 before changing the battery A small lithium battery CMOS battery in some computers maintains basic configuration information such as the time and date...

Page 15: ...he battery bay Read the precautions printed on the battery Disposing of the Battery Batteries contain a mix of chemicals that should be treated with care Ultimate disposal of the batteries should be handled according to all national laws and regulations Do not place used batteries in your regular waste Before disposing of the battery put adhesive tape over the terminals Contact your local waste ma...

Page 16: ...ate a store near you Convergence Packard Bell aims at making the most of today s increasingly digital world with products that are ideally suited to popular and emerging digital activities Our products integrate the best technologies and allow you to benefit from the latest advances such as broadband Internet Wi Fi networking and digital media Our home entertainment range includes a collection of ...

Page 17: ... rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable Internet connection download speeds are significantly higher than upload speeds As the connection is always on it is generally charged at fixed monthly rates Cable A cable connection provides fast and always on Internet service via a cable television line This service is generally avail...

Page 18: ...low you access to a high speed DSL internet connection The ISP internet service provider you have chosen often supplies an modem router with the subscription to their services Read carefully the documentation supplied with your access point for detailed setup instructions Network Cable RJ45 A network cable also called RJ45 is used to connect the host computer to the access point see Illus tration ...

Page 19: ...box and find all the support articles related to your search Enter the Downloads area to search for and download driver updates for your computer as well as patches and upgrades for programs and firmware Share your experiences with other Packard Bell users and find help in the User Forum You can also search for product information by range or category read about your warranty and find contact info...

Page 20: ...What is a Virus Malicious software typically called viruses are programs designed to infect and damage computers Most viruses are transmitted over the Internet e mails or malicious Websites A typical virus will replicate and pass itself undetected to multiple computers Other forms of nuisance such as Trojan horses worms or spam can infect your computer in various ways using up resources or cloggin...

Page 21: ...isplaying automatically Some specific types of viruses worms can be concealed in the text of an e mail This means they can infect your computer if they are automatically previewed Make regular backups If you make regular copies of your personal files on CDs or DVDs and store them in a safe place you won t lose any valuable data in the event that a destructive virus infects your computer Secure you...

Page 22: ... erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not assume that every computer problem is caused by a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and anti spyware software DIAGNOSE REPAIR We all experience probl...

Page 23: ...tional external devices such as a printer a scanner a modem etc 1 Disconnect all external devices from your computer 2 Try to restart your computer and check that it works OK Removing the battery on a notebook 1 Remove the battery Usually you just have to unlock it at the bottom of the base and pull it out 2 Leave the AC power adaptor plugged to both your computer and the wall socket 3 Try to swit...

Page 24: ...ptimal resolution LCD screens are designed to use a specific res olution Changing this resolution may cause the display to grow beyond or shrink away from the edges of the screen See your monitor documentation 2 I see thin lines scrolling down the screen flickering images or wavy displays a Interference from other appliances or magnetic sources may cause irregular images on your screen b Switch yo...

Page 25: ...erstorm conditions make sure that you disconnect your modem from the telephone line and pull out the power cord from the power outlet You Cannot Connect to the Internet 1 Check that your modem s drivers have been installed and that it is correctly configured Please see your retailer or use an alternative Internet access to visit www packardbell com for more information on installing drivers for yo...

Page 26: ...several ISPs or e mail accounts can cause problems Check that you have selected the correct ISP for the account you are attempting to use 4 Your Internet account settings may have been changed a Disconnect from the Internet b Check your connection details username password server phone number e mail address etc and restore your Internet settings following the procedure given by your ISP 5 You have...

Page 27: ...counter a problem with a new program or hardware please check the supplied docu mentation as well as the manufacturer s Website For support please contact the manufacturer s hotline Packard Bell cannot be held responsible for any damage caused by adding hardware or software Software Additional Software Before purchasing new programs check that they can run on your computer Each software program ha...

Page 28: ...oice or delivery note Packard Bell will keep a record of all registrations of personal data in order to provide appropriate Service Support and adequate assistance to You during the Warranty Period Packard Bell will protect this personal data to its best effort and may transfer this personal data to third party in order to ensure Service Support is carried out You may refuse transfer of personal d...

Page 29: ...several malfunctions of Type 1 or Type 2 Faulty Cluster 2 Within a field of 5x5 pixels there are several malfunctions of Type 3 Whenever this is reasonable and at the sole discretion of Packard Bell or when this is mandatory by national consumer legislation of the Country Packard Bell may limit or extend the Warranty Period on the Product If a separate Warranty Service sheet defines a different pi...

Page 30: ...r strikes and the inability to contact You to confirm scheduling 6 WARRANTY UPGRADES Depending on the Country of purchase of the Product it may be possible to purchase Extended Warranty Please contact the store where You purchased Your Product for more details If You have purchased such an Extended Warranty the general conditions applicable to this Extended Warranty will prevail over this Warranty...

Page 31: ...t will decide if any intervention is necessary and inform you of the relevant service proce dure Contact your retailer for more information 10 TRANSFER OF WARRANTY In case of change of ownership of the Product this Warranty is transferable with the Product Important The new end user will be entitled to the application of the remainder of the Warranty Period on the Product transferred under two cum...

Page 32: ...ts please follow the guidance of your municipal authority and or ask your retailer when purchasing a new product Battery Disposal when applicable Ultimate disposal of the batteries should be handled according to all national laws and regulations Do not place used batteries in your regular waste the incineration landfilling or mixing of batteries with the municipal solid waste stream is prohibited ...

Page 33: ... In Europe the plug must be rated for 250 VAC 10 amp minimum In the U S A and Canada the plug must be rated for 125 VAC 10 amp minimum The plug must display an international agency approval marking The cord must be suitable for use in the end user country Consult your dealer or the local electrical authorities if you are unsure of the type of power cord to use in your country Cables The EMC perfor...

Page 34: ...onents of such electronic product and therefore do not comply with the appropriate requirements of Code of Federal Regulation Sec 1040 10 and Sec 1040 11 for COMPLETE laser products Because exposure to laser radiation is extremely hazardous under no circumstances should the user attempt to disas semble the laser device ...

Page 35: ...s 10 DVD writer 10 DVD R9 10 DVI 7 E ECO Button 8 E mail 21 26 Attachments 21 Epilepsy warning 12 Expansion Ports 7 External Features 6 F Firewall 21 Fn key 9 H Headphones 7 Health precautions 12 Helpdesk 20 I Interference 24 32 Internal hardware 23 Internal Microphone 8 Internet Connection 17 21 Firewall 21 Internet Service Provider ISP 17 K Keyboard 9 24 L LAN Local Area Network 17 LCD screen 24...

Page 36: ...ispyware 21 Antivirus 20 Internet connection 21 Shutdown 5 Spyware 21 Storage 16 Support Online Troubleshooter 22 Packard Bell Website 19 System requirements 27 T Troubleshooting 20 Display 24 Internet 25 Printer 26 Sound 24 U Upgrading Recycling 16 Storage 16 Warranty 16 USB 7 V Viruses Antivirus 20 Tips 21 W Warranty 4 16 23 28 Webcam 7 Wi Fi 17 WIFI Button 8 ...