Recovery -
19
Returning to an earlier system snapshot
Microsoft System Restore periodically takes a 'snapshot' of your system
settings and saves them as restore points. In most cases of hard-to-
resolve software problems, you can return to one of these restore points to
get your system running again.
Windows automatically creates an additional restore point each day, and
also each time you install software or device drivers.
Note
:
For more information about using Microsoft System Restore,
from
Start
, type 'Help' and then click
Help and Support
in the list of
apps. Type 'Windows system restore' in the Search Help box, then
press
Enter
.
Returning to a restore point
1. From
Start
, type 'Control Panel' and then click
Control Panel
in the list
of apps.
2. Click
System and Security
>
Action Center
, then click
Recovery
at
the bottom of the window.
3. Click
Open System Restore
, then
Next
.
4. Click the latest restore point (at a time when your system worked
correctly), click
Next
, then
Finish
.
5. A confirmation window appears; click
Yes
. Your system is restored
using the restore point you specified. This process may take several
minutes, and may restart your computer.
Returning your system to its factory condition
If your computer experiences problems that are not recoverable by other
methods, you may need to reinstall everything to return your system to its
factory condition. You can recover from either your hard drive or the
recovery backup you have created.
• If you can still run Windows and have not deleted the recovery partition,
see
"Recovering from Windows" on page 19
.
• If you cannot run Windows, your original hard drive has been completely
re-formatted or you have installed a replacement hard drive, see
"Recovering from a recovery backup" on page 22
Recovering from Windows
Start Packard Bell Recovery Management:
• From
Start
, type 'Recovery' and then click
Packard Bell Recovery
Management
in the list of apps.