Packard Bell TM86 Series, Service Manual

Page 1: ...Packard Bell EasyNote TM86 TM87 TM89 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Packard Bell EasyNote TM86 TM87 TM89 service guides Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ...N MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of proce...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...ity 35 Remove HDD BIOS Password Utilities 36 Machine Disassembly and Replacement 41 Disassembly Requirements 41 Pre disassembly Instructions 42 Disassembly Process 43 External Module Disassembly Process 44 External Modules Disassembly Flowchart 44 Removing the Battery Pack 45 Removing the SIM Card 46 Removing the SD Dummy Card 47 Removing the Optical Drive Module 48 Removing the Logic Lower Door 5...

Page 8: ...era Module 107 Replacing the LCD Bezel 108 Replacing the LCD Assembly 109 Main Module Reassembly Procedure 112 Replacing the CPU 112 Replacing the Thermal Module 113 Replacing the Mainboard 114 Replacing the Bluetooth Board 117 Replacing the USB Board 118 Replacing the Card Reader Board 119 Replacing the TouchPad Bracket 120 Replacing the Power Board 122 Replacing the Right Speaker Module 123 Repl...

Page 9: ...Power Board 161 3G B Board 162 CR B Board 162 Clearing Password Check and BIOS Recovery 163 Clearing Password Check 163 Clear CMOS Jumper 163 BIOS Recovery by Crisis Disk 164 FRU Field Replaceable Unit List 165 EasyNote Exploded Diagrams 166 Main Assembly 166 Upper Assembly 167 LCD Assembly 168 FRU List 169 Screw List 176 Model Definition and Configuration 178 Packard Bell EasyNote TM86 179 Packar...

Page 10: ...X Table of Contents ...

Page 11: ...able to 8 GB using two soDIMM modules Display 15 6 HD 1366 x 768 pixel resolution high brightness 220 nit TFT LCD with Diamond View Technology supporting simultaneous multi window viewing 16 9 aspect ratio 8 ms response time Graphics ATI Mobility Radeon HD 5470 with up to 3579 MB of HyperMemory 512 MB of dedicated DDR3 VRAM up to 3067 MB of shared system memory supporting Unified Video Decoder UVD...

Page 12: ...tical Media Drive 4X Blu ray Disc DVD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 8X DVD ROM DL 6X DVD R DL 6X DVD R DL 8X DVD RW 8X DVD RW 5X DVD RAM 4X BD ROM 4X BD R 2X BD RE 4X BD ROM DL 4X BD R DL 2X BD RE DL Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 6X DVD RW 6X DVD RW 5X DVD RAM 4X DVD R DL 4X DVD R DL 8X DVD Super Multi double layer drive...

Page 13: ... with 180 cm DC cable 4400 mAh 6 cell Li ion standard battery pack Estimated battery life Up to 4 hours 30 minutes with integrated graphics up to 3 hours 20 minutes14 with discrete graphics ENERGY STAR Special keys and controls 99 100 103 key keyboard Multi gesture touchpad supporting two finger scroll pinch rotate flip Nine function keys four cursor keys Windows key international language support...

Page 14: ... Pack 2 Microsoft Silverlight Microsoft Works SE 9 Brazil Canada France Germany Poland Russia UK and US only Microsoft Works 9 Nero 9 Essentials Packard Bell Edition Norton Internet Security 2010 Packard Bell Edition WildTangent Packard Bell Edition except China Japan Hong Kong Korea Windows Live Essentials Wave 3 2 Mail Photo Gallery Live Messenger Movie Maker Writer Optional Items Bluetooth 2 1 ...

Page 15: ...Chapter 1 5 System Block Diagram ...

Page 16: ...n for selected models 2 Microphone Internal microphone for recording sound 3 Display screen Also called Liquid Crystal Display LCD displays computer output 4 HDD Indicates when the hard disk drive is active Communication indicator Indicates the computer s wireless connectivity device status 1 2 3 4 5 6 7 8 9 10 11 ...

Page 17: ...cates the computer s power status Battery1 Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode 10 TouchPad Touch sensitive pointing device which functions like a computer mouse 11 Speakers Left and right speakers deliver stereo audio output No Icon Item Description 1 Multi in 1 card reader Accept...

Page 18: ...onnects to a display device e g external monitor LCD projector 4 Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 5 HDMI Connect to HDMI devices 6 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 7 Microphone in jack Accepts input from external microphones Headphones speaker line out jack Connects to audio line out devices e g speakers headphones 1 4 3 5 6 7 2 ...

Page 19: ...e 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off 6 Kensington lock slot Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Inse...

Page 20: ... the computer s main memory 5 Battery lock Locks the battery in position 6 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the fan opening Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status NOTE 1 Charging The light shows amber when the battery is charging 2 ...

Page 21: ...hPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold the...

Page 22: ...or lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has two lock keys which you can toggle on and off Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode ...

Page 23: ...work domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F ...

Page 24: ...computer in Sleep mode Fn F4 Display toggle Switches display output between the display screen external monitor if connected and both Fn F5 Display Blank Turns off the LCD back light Fn F6 Touchpad toggle Turns the touchpad on and off Fn F7 Play Pause Toggles media between play and pause Fn F8 Stop Stops media playback Fn F9 Skip Back Skips media backward Fn F10 Skip Forward Skips media forward Fn...

Page 25: ...ng Opens Facebook Login screen Fn Pg Up Page Up Scrolls the page up Fn Pg Dn Page Down Scrolls the page down Fn Home Home Scrolls to the top of the page Fn End End Scrolls to the bottom of the page Hotkey Icon Function Description ...

Page 26: ...uPGA 478 Package Power 65 Watts On die Cache 4MB L2 cache Front Side Bus 667 800 1066MHz Item CPU Speed Cores Bus Speed Cache Size Package Core Voltage Acer P N Ci3330M 2 13 2 330 M 3 MB PGA988 35W KC 33001 DMP Ci5430M 2 26 2 430 M 3 MB PGA988 35W KC 43001 DMP Ci5520M 2 24 2 520 M 3 MB PGA988P 35W KC 52001 DMP CPU Temp C Core 0 CPU Temp C Core 1 Fan Speed rpm SPL Spec dBA 45 57 2300 28 52 64 3000 ...

Page 27: ...urable asset tag Support PXE Support Y2K solution Support WinFlash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information Item Specification Memory size 8GB maximum DIMM socket number 2 Supports memory size per socket 4GB Supports DIMM type 204 pin 1 5V DDRIII Supports DIMM Speed 800 1066 MHz Supports DIMM voltage 1 5V Slot 1 Slot 2 Total Memory 0MB 1024MB 1024MB 0MB 2048MB 2048MB 0...

Page 28: ...S for multicore processors Complies with IEEE 802 3 802 3u 802 3ab and 802 1p Wake on LAN WOL support meeting the ACPI requirements Statistics for SNMP MIB II Ethernet like MIB and Ethernet MIB IEEE 802 3z Clause 30 Self boot feature utilizing smaller EEPROM size with ability to use on chip memory Supports iSCSI boot PCI Express CLKREQ support Integrated switching regulator for improved power cons...

Page 29: ... Western Digital Capacity MB 160 250 320 500 160 250 320 500 160 250 320 500 160 250 320 500 640 Bytes per sector 512 Data heads 2 4 Drive Format Disks 1 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8 MB Interface SATA DC Power Requirements Voltage tolerance 5V 5 5V 5 5V 5 5V 5 ...

Page 30: ... Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read write CD RW Conforming to Orange Book Part 3 read write DVD Read DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border DVD RW DVD R DVD R D...

Page 31: ...ification Controller GP8T Type 358 27mm x 113 44mm x 4 9mm Features Support Windows keys and Application keys Standard pitch 2 5 mm travel length Multi Language support Hotkeys See Hot Keys on page 14 Item Specification 6 Cell Vendor model name SANYO SONY PANASONIC SAMSUNG SIMPLO AS2009A Battery Type Li ion Pack capacity 4400 mAh Normal Voltage 2 2 Ah Package configuration 3S2P Item Specification ...

Page 32: ...ite Luminance cd m2 also called Brightness 220 Contrast Ratio 500 typical Response Time Optical Rise Time Fall Time msec 8 Luminance Uniformity 1 25 max Electrical Interface LVDS Support Color 262K Viewing Angle up down right left 15 35 45 45 Temperature Range C Operating Storage shipping 0 to 50 20 to 60 Item Specification Part Name RealTek 5160 Package 5 in 1 card reader General Features PCI E i...

Page 33: ...t menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 Press Esc while you are in any of the menu op...

Page 34: ... This field displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of theDistributed Computing Environment DCE InsydeH20 Setup Utility Rev 3 5 F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Intel R...

Page 35: ... disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the SATA controller should operate Option AHCI Mode or IDE Mode Item Specific Hel...

Page 36: ... Mode Control the graphics display mode Note Switchable Graphics is displayed as an option if supported by the system Options Integrated Graphics Discrete Graphics or Switchable Graphics Parameter Description Format Option ...

Page 37: ...Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set HDD Password Enter HDD Password N A Password on Boot Defines whether a password is required or not while the events defined in this group happened The follo...

Page 38: ...ter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter...

Page 39: ...hen you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen w...

Page 40: ... move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 TOSHIBA MK3265GSX 2 IDE1 TSSTcorp CDDVDW TS L633C 3 USB FDD 4 Network Boot LEGACY PCI DEVICE 5 USB HDD 6 USB CDROM Boot priority order 1 IDE0 TOSHIBA MK3265GSX 2 IDE1 TSSTcorp CDDVD...

Page 41: ...t values for all SETUP item Discard Changes Load previous values for all SETUP items Save Changes Save Setup Data Item Specific Help Exit system setup and save your changes F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Changes Exi...

Page 42: ...ry Diskette before you use the Flash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Flash NOTE Please use the AC adaptor power supply when you run the Flash utility If the battery pack does not contain enough power to finish BIOS Flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Flash 1 Prepare a bootable...

Page 43: ...ct a device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 TOSHIBA MK3265GSX 2 IDE1 TSSTcorp CDDVDW TS L633C 3 USB FDD 4 Network Boot LEGACY PCI DEVICE 5 USB HDD 6 USB CDROM Boot priority order 1 IDE0 TOSHIBA MK3...

Page 44: ...he message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays ...

Page 45: ...Chapter 2 35 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays ...

Page 46: ...r is displayed select the Enter Unlock Password option on the screen 2 An Encode key is generated for unlocking utilities Note down this key 3 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode code with the code noted in the previous step as follows UnlockHD 76943488 4 The command generates a password which can be used for unlocking the HDD Passwo...

Page 47: ...al instrument to short the RTC_RST point Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 48: ...anged without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen 3 Select the desired boot sequence by entering the corresponding sequence For example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy ...

Page 49: ...ial number to eeprom max 22 characters dmitools wu xxxx Write uuid to eeprom dmitools wa xxxx Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h TravelMate xxxxx Serial Number Type1 Offset07h 0123456789012...

Page 50: ... the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below 2 In DOS mode run the MAC BAT file to write MAC values to eeprom WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care ...

Page 51: ...ooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mis...

Page 52: ...ith the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack ...

Page 53: ...g disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List Screw Quantity Part Number SCREW 2 5D 5L K 5 5D ZK NL CR3 9 86 WJ802 001 SCREW 2 45D 8 0L K 5 ...

Page 54: ...example if you want to remove the keyboard you must first remove the switch board Screw List Step Screw Quantity Part No ODD Module M2 5 8 1 86 WJ802 002 ODD Bracket M2 3 2 86 WJ802 004 Logic Lower door M2 5 8 2 86 WJ802 002 3G Module M2 5 8 1 86 WJ802 002 WLAN Module M2 3 1 86 WJ802 004 HDD Carrier M3 3 4 86 WJ802 005 Disconnect power and signal cables from system Remove Battery Turn off system a...

Page 55: ...irection shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 NOTE The battery has been highlighted with a yellow oval as shown in the above image Please detach the battery and follow local regulations for disposal 1 2 ...

Page 56: ...46 Chapter 3 Removing the SIM Card 1 See Removing the Battery Pack on page 45 2 Push the SIM card all the way in to eject it 3 Pull it out from the slot ...

Page 57: ...Chapter 3 47 Removing the SD Dummy Card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot ...

Page 58: ...ving the Optical Drive Module 1 See Removing the Battery Pack on page 45 2 Remove the screw securing the ODD module 3 Pull the optical drive module out from the chassis Step Size Quantity Screw Type ODD Module M2 5 8 1 ...

Page 59: ...e two 2 screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module 5 Remove the ODD bezel by prying the top edge away and clear of the module Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Page 60: ...oor 1 Remove three 3 screws from the Logic Lower Door 2 Lift the door beginning from the inner edge as shown 3 Lift the door clear off the device exposing the HDD DIMM and WLAN modules Step Size Quantity Screw Type Logic Lower door M2 5 8 2 ...

Page 61: ...g the 3G Module 1 Loosen one 1 screw on the 3G Cover 2 Lift the 3G Cover from the left edge first then remove completely 3 Remove the two 2 antenna cables from the 3G module Step Size Quantity Screw Type 3G Cover M2 5 8 1 ...

Page 62: ...52 Chapter 3 4 Remove one 1 screw from the 3G module 5 Lift the 3G card from the slot ...

Page 63: ... Module 1 See Removing the Logic Lower Door on page 50 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps 2 and 3 for the second DIMM module if present ...

Page 64: ...dule 1 See Removing the Logic Lower Door on page 50 2 Disconnect the two 2 antenna cables from the WLAN Board 3 Move the antenna away and remove the one 1 screw to release the WLAN Board Step Size Quantity Screw Type WLAN Module M2 3 1 ...

Page 65: ...Chapter 3 55 4 Detach the WLAN Board from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage ...

Page 66: ... Logic Lower Door on page 50 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it ...

Page 67: ...Chapter 3 57 4 Remove the four 4 screws two each side securing the hard disk to the carrier 5 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 68: ... Module M2 3 2 86 WJ802 004 Right Speaker Module M2 3 2 86 WJ802 004 Card Reader M2 3 1 86 WJ802 004 USB Board M2 3 1 86 WJ802 004 Remove Mainboard Remove Keyboard Remove Upper Cover Remove Power Board Remove External Modules before proceeding Remove TouchPad Bracket Upper Cover Lower Cover Remove Left Speaker Module Remove CPU Remove Thermal Module Remove Right Speaker Module Remove Card Reader B...

Page 69: ...Chapter 3 59 TouchPad Bracket M2 3 2 86 WJ802 004 Mainboard M2 5 5 1 86 WJ802 001 Thermal Module M1 98 3 0 4 86 WJ802 004 Step Screw Quantity Part No ...

Page 70: ...Removing the Keyboard 1 Unlock the six 6 keyboard locks 2 Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover 3 Turn the keyboard over on to the TouchPad area to expose the FPC connector ...

Page 71: ...Chapter 3 61 4 Open the locking latch and disconnect the FPC from the mainboard 5 Lift the keyboard clear of the Upper Cover ...

Page 72: ...rnal Module Disassembly Process on page 44 2 Turn the computer over Remove the eleven 11 screws on the lower cover and five 5 screws from the battery bay Step Size Quantity Screw Type Upper Cover red callout M2 5 8 11 Battery Bay green callout M2 3 5 ...

Page 73: ...Chapter 3 63 3 Disconnect the following four 4 cables from the Mainboard A B C D ...

Page 74: ...never available to prevent damage 4 Release the locking latch on A and disconnect the cable 5 Pull the cable off the adhesive as shown 6 Release the locking latch on B and remove the cable as shown 7 Release the locking latch on C and remove the cable as shown 8 Release the locking latch on D and remove the cable as shown ...

Page 75: ...s shown 10 Starting at the top right side of the cover pry apart the Upper and Lower Covers as shown Work along the front edge of the casing to the left as shown then lift the Upper Cover clear of the Lower Cover Step Size Quantity Screw Type Upper Cover M2 5 5 7 ...

Page 76: ...r on page 62 2 Locate the Left Speaker Module on the Upper Cover as shown 3 Remove two 2 screws from the left speaker module 4 Lift the Speaker clear of the Upper Cover Ensure that the cable is free from all cable clips Step Size Quantity Screw Type Left Speaker Module M2 3 2 ...

Page 77: ...ocate the Right Speaker Module on the Upper Cover as shown 3 Remove the one 1 securing screw from the Right Speaker Module 4 Remove the Right Speaker Module cable from the cable channel Ensure that the cable is free from all cable clips Step Size Quantity Screw Type Right Speaker Module M2 3 1 ...

Page 78: ...68 Chapter 3 5 Lift the Right Speaker Module clear of the upper cover ...

Page 79: ... Cover on page 62 2 Turn the upper cover over Pass the cable through the upper cover as shown 3 Remove two 2 screws from the power board 4 Remove the power board assembly and lift the power board clear of the device Step Size Quantity Screw Type Power board M2 3 2 ...

Page 80: ...be removed individually To replace the TouchPad Board replace the entire Upper Cover 1 See Removing the Upper Cover on page 62 2 Lift the FFC to detach the adhesive securing the cable to the Upper Cover 3 Release the FFC locking latch and disconnect the TouchPad FFC from the cover ...

Page 81: ...Chapter 3 71 4 Remove the one 1 screw from TouchPad bracket 5 Pry the Touchpad bracket off the adhesive and remove it as shown Step Size Quantity Screw Type TouchPad Bracket M2 3 1 ...

Page 82: ...Removing the Upper Cover on page 62 2 Unlock the mainboard to card reader cable connector 3 Remove the cable from the chassis by pulling up on the adhesive 4 Remove one 1 screw from the card reader board Step Size Quantity Screw Type Card Reader M2 3 1 ...

Page 83: ...Chapter 3 73 5 Lift the card reader board clear of the device ...

Page 84: ...d 1 See Removing the Upper Cover on page 62 2 Unlock the mainboard to USB cable connector 3 Remove the cable from the chassis by pulling up on the adhesive 4 Remove one 1 screw from the USB board Step Size Quantity Screw Type USB M2 3 1 ...

Page 85: ...Chapter 3 75 5 Lift the USB board clear of the device ...

Page 86: ...ing the Bluetooth Board 1 See Removing the Upper Cover on page 62 2 Pry the Bluetooth board from the adhesive 3 Disconnect the mainboard to Bluetooth cable 4 Lift the Bluetooth board away from the cable channel as shown ...

Page 87: ...Chapter 3 77 Removing the Mainboard 1 See Removing the Upper Cover on page 62 2 Unlock the microphone cable connector and disconnect the cable 3 Disconnect the LVDS cable ...

Page 88: ...m the Mainboard 5 Without removing completely lift the mainboard from the chassis from the right edge first CAUTION Do not remove the mainboard completely The mainboard is still connected to the chassis Step Size Quantity Screw Type Mainboard M2 5 5 1 ...

Page 89: ...t free surface 7 Disconnect the power cable 8 Remove the mainboard from the chassis and turn it over NOTE Circuit boards 10 cm have been highlighted with a yellow rectangle as shown in the previous image Please detach the Circuit board and follow local regulations for disposal ...

Page 90: ...80 Chapter 3 9 Remove the adhesive tape from the bluetooth cable 10 Unlock the connector and disconnect the bluetooth to mainboard cable ...

Page 91: ...per Cover on page 62 2 See Removing the Mainboard on page 77 3 Disconnect the fan cable 4 Remove the four 4 securing screws in reverse numerical order from screw 4 to screw 1 from the Thermal Module Step Size Quantity Screw Type Thermal Module M1 98 3 0 4 1 2 3 4 ...

Page 92: ...82 Chapter 3 5 Carefully lift the Thermal Module clear of the Mainboard ...

Page 93: ...elicate If they are damaged the CPU may malfunction Place the CPU on a clean dry surface when it is not installed 1 See Removing the Thermal Module on page 81 2 Using a flat bladed screw driver rotate the CPU locking screw 180 clockwise as shown 3 Lift the CPU clear of the socket as shown ...

Page 94: ...2 5 6 2 86 WJ802 003 LCD Panel M2 5 6 2 86 WJ802 003 LCD Brackets M2 3 6 86 WJ802 004 Inverter Board M2 5 5 1 86 WJ802 001 LCD Assembly M2 5 8 4 86 WJ802 002 Remove LCD Assembly Remove Camera Module Remove LCD Bezel Remove LCD Panel Remove LCD Brackets and FPC Cable Remove Antennas Remove Microphone Cable Remove Inverter Board ...

Page 95: ...he Upper Cover on page 62 2 Turn the device over and pass the black and white antenna cables through the lower cover 3 Free the black and white antenna cables from the cable channel as shown 4 Continue removing the white antenna cable from the cable channel ...

Page 96: ...86 Chapter 3 5 Remove the LVDS cable from the cable channel 6 Remove the adhesive tape from the black antenna cable and free the cable from the cable channel ...

Page 97: ...Chapter 3 87 7 Remove four 4 screws from the LCD assembly 8 Remove the LCD assembly from the lower cover Step Size Quantity Screw Type LCD assembly M2 5 8 4 ...

Page 98: ... the bottom edge of the bezel pry the bezel upwards and away from the panel Work along the right side toward the top of the bezel prying the covers apart Continue along the top edge and down the left side to remove the bezel NOTE If necessary use a pry to lift up the outside edges of the bezel Step Size Quantity Screw Type LCD Bezel M2 5 6 2 ...

Page 99: ...apter 3 89 Removing the Camera Module 1 See Removing the LCD Assembly on page 85 2 Locate the Camera Module at the top of the LCD Module and disconnect the camera cable 3 Remove the Camera from the module ...

Page 100: ...LCD Assembly on page 85 2 Remove the adhesive tape from the inverter cables 3 Remove one 1 screw from the inverter board 4 Using both hands rotate the inverter board around the hook to free it from the panel Step Size Quantity Screw Type Inverter Board M2 5 5 1 ...

Page 101: ...Chapter 3 91 5 Turn the board over and disconnect the cable ...

Page 102: ...1 See Removing the Camera Module on page 89 2 Remove the two 2 securing screws from the LCD Panel 3 Remove the adhesive tape from the cable and continue removing the cable from the channel Step Size Quantity Screw Type LCD Panel M2 5 6 2 ...

Page 103: ...Chapter 3 93 4 Lift the LCD Panel clear of the module ...

Page 104: ...e Removing the LCD Panel on page 92 2 Remove the six 6 securing screws three on each side from the LCD Panel brackets 3 Remove the LCD brackets from the LCD Panel 4 Peel back the mylar securing the LVDS cable Step Size Quantity Screw Type LCD Brackets M2 3 6 ...

Page 105: ...Chapter 3 95 5 Disconnect the LVDS cable from the panel ...

Page 106: ...hone Cable 1 See Removing the LCD Panel on page 92 2 Remove the cable bundle from the hinge channel 3 Peel back the foil tabs and remove the microphone cable from the cable channel 4 Continue removing the cable from the cable channel ...

Page 107: ...Chapter 3 97 5 Lift the microphone set clear of the panel ...

Page 108: ...g the Antennas 1 See Removing the LCD Panel on page 92 2 Remove the black antenna from the cable channel 3 Peel back the foil tabs and remove the cable from the cable channel 4 Pry the antenna assembly clear of the device ...

Page 109: ...Chapter 3 99 5 Remove the white antenna from the hinge channel 6 Peel back the foil tabs and remove the cable from the cable channel 7 Pry the antenna assembly clear of the device ...

Page 110: ...bly Procedure Replacing the Antennas 1 Adhere the white antenna assembly to the LCD cover 2 Run the cable along the cable channel and fold over the foil tabs to secure the cable in place 3 Run the white antenna along the hinge channel ...

Page 111: ...3 101 4 Adhere the black antenna assembly on the LCD cover 5 Run the cable along the cable channel and fold over the foil tabs to secure the cable in place 6 Run the black antenna cable along the cable channel ...

Page 112: ...r to secure 3 Fold over the foil tabs and continue running the microphone cable along the cable channel indicated between the red callouts 4 Run the cable bundle along the hinge channel IMPORTANT Ensure that the LCD cable runs between the callouts to avoid trapping when the panel is replaced in the LCD Module ...

Page 113: ...Chapter 3 103 Replacing the LCD Brackets and FPC Cable 1 Connect the LVDS cable to the LCD panel 2 Adhere the LVDS mylar to the LCD panel 3 Attach the LCD brackets to the LCD Panel ...

Page 114: ...104 Chapter 3 4 Replace six 6 securing screws three on each side of the LCD Panel brackets ...

Page 115: ...lacing the LCD Panel 1 Place the LCD Panel in the module 2 Run the cable along the channel in the LCD Module as shown 3 Apply the adhesive strip to hold the cable in place 4 Secure the panel using two 2 securing screws ...

Page 116: ...cing the Inverter Board 1 Place the LCD Panel in the module 2 Run the cable along the channel in the LCD Module as shown 3 Apply the adhesive strip to hold the cable in place 4 Secure the panel using two 2 securing screws ...

Page 117: ...Chapter 3 107 Replacing the Camera Module 1 Place the Camera in the module 2 Connect the camera cable ...

Page 118: ...l 1 Replace the bezel and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel 2 Replace the two 2 screws and screw caps ...

Page 119: ...Chapter 3 109 Replacing the LCD Assembly 1 Place the LCD assembly on the lower cover 2 Secure the LCD assembly using four 4 screws ...

Page 120: ...110 Chapter 3 3 Replace the adhesive tape and run the black antenna cable along the cable channel 4 Near the left hinge run the LVDS cable along the cable channel ...

Page 121: ...Chapter 3 111 5 Run the white antenna cable along the cable channel as shown 6 Run the black antenna cables along the cable channel 7 Pass the black and white antenna cables through the lower cover ...

Page 122: ...in1 locator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise to secure the CPU in place Socket Pin1 Locator ...

Page 123: ...ee cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 3 Align the screw holes on the Thermal Module and Mainboard then replace the module Keep the module as level as possible to s...

Page 124: ...d 1 Connect the Bluetooth to mainboard cable 2 Apply the adhesive tape to the Bluetooth cable 3 Place the mainboard on a clean dust free surface Connect the power cable NOTE Ensure the I O ports are positioned correctly through the casing ...

Page 125: ...Chapter 3 115 4 Place the mainboard in the chassis left edge first to line up the I O ports 5 Secure the one 1 securing screw on the Mainboard ...

Page 126: ...116 Chapter 3 6 Connect the LVDS cable and lock the connector 7 Connect the microphone cable ...

Page 127: ...Chapter 3 117 Replacing the Bluetooth Board 1 Run the bluetooth cable along the channel as shown 2 Connect the mainboard to bluetooth cable 3 Adhere the bluetooth board to the adhesive ...

Page 128: ...118 Chapter 3 Replacing the USB Board 1 Place the USB board in the device 2 Secure the one 1 screw on the USB board 3 Connect the USB cable to the mainboard and lock the connector ...

Page 129: ...Chapter 3 119 Replacing the Card Reader Board 1 Place the card reader board in the device 2 Secure one 1 screw on the card reader board 3 Connect the card reader cable and lock the connector ...

Page 130: ... 1 Replace the TouchPad bracket top edge first to engage the securing clips and press down firmly 2 Replace the one 1 screw to secure the TouchPad Bracket to the Upper Cover 3 Replace the TouchPad FFC and close the locking latch on the connector ...

Page 131: ...Chapter 3 121 4 Replace the FFC and press down as indicated to secure it to the Upper Cover ...

Page 132: ...he Power Board 1 Place the power board in the chassis Adhere the power board assembly as shown 2 Secure two 2 screws on the power board 3 Pass the power board cable through the upper cover Adhere the power board cable as shown ...

Page 133: ...ter 3 123 Replacing the Right Speaker Module 1 Place the right speaker module in the chassis as shown 2 Run the speaker cable along the channel 3 Secure the one 1 securing screw on the Right Speaker Module ...

Page 134: ...Chapter 3 Replacing the Left Speaker Module 1 Place the module right side first on the Upper Cover as shown 2 Run the Speaker cable along the cable channel 3 Secure two 2 screws from the left speaker module ...

Page 135: ...Chapter 3 125 Replacing the Upper Cover 1 Place the Upper Cover on the Lower Cover as shown 2 Secure the seven 7 screws on the Upper Cover as shown ...

Page 136: ...126 Chapter 3 3 Connect the following cables to the Mainboard 4 Connect D as shown 5 Connect C as shown A B C D ...

Page 137: ...Chapter 3 127 6 Connect B as shown 7 Connect A as shown 8 Turn the computer over Replace the eleven 11 screws on the lower cover and five 5 screws from the battery bay ...

Page 138: ...r 3 Replacing the Keyboard 1 Connect the Keyboard FFC to the Mainboard and close the locking latch to secure the cable in place 2 Replace the Keyboard by first lining up the bottom edge Press down firmly to lock ...

Page 139: ...k Drive Module 1 Place the HDD in the HDD carrier 2 Replace the four 4 screws two each side to secure the carrier 3 Insert the HDD as indicated and lower it into place 4 Slide the HDD in the direction of the arrow to connect the interface ...

Page 140: ...Insert the WLAN Module into the WLAN socket 2 Replace the one 1 screw to secure the module 3 Connect the two 2 Antenna cables to the module NOTE The black cable connects to the upper terminal MAIN and the white cable to the lower terminal MAIN ...

Page 141: ...Chapter 3 131 Replacing the DIMM Modules 1 Insert the DIMM Module in place 2 Press down to lock the DIMM module in place 3 Repeat steps for the second DIMM module if present ...

Page 142: ...132 Chapter 3 Replacing the 3G Module 1 Insert the 3G card into the slot 2 Replace one 1 screw from the 3G module 3 Connect two 2 antenna cables ...

Page 143: ...Chapter 3 133 4 Line up the right edge of the 3G cover and replace 5 Secure one 1 screw on the 3G Cover ...

Page 144: ...134 Chapter 3 Replacing the Logic Lower Door 1 Replace the door by first lining up the top edge as shown 2 Secure three 3 screws on the lower cover ...

Page 145: ... the tray bottom edge first to secure it to the ODD Module 2 Place the bracket on the ODD module 3 Secure the ODD bracket with the two 2 screws 4 Push the ODD Module into the ODD bay until it is flush with the casing 5 Replace the one 1 screw to secure the Module ...

Page 146: ...136 Chapter 3 Replacing the SD Dummy Card 1 Insert the SD Dummy Card into the slot as shown 2 Push until the card clicks into place and is flush with the casing ...

Page 147: ...Chapter 3 137 Replacing the SIM Card 1 Insert the SIM Card into the slot as shown 2 Push until the card clicks into place and is flush with the casing ...

Page 148: ... Replacing the Battery 1 Slide and hold the battery release latch to the release position 1 insert the battery pack and press down 2 2 Slide the battery lock in the direction shown to secure the battery in place 1 2 ...

Page 149: ...e by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 201 Symptoms Verified Go To Power On Issue Page 140 No Display Issue Page 141 LCD Failure Page 143 Internal Keyboard Failure Page 143 TouchPad Failure Page 144 Internal Sp...

Page 150: ...y extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 150 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected...

Page 151: ... power see Power On Issue on page 140 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 152: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 153: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 154: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 155: ... Speaker Setup Follow the onscreen prompts to configure the speakers 8 Remove and recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page...

Page 156: ...ocate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on t...

Page 157: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 158: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 159: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 43 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Page 160: ...ils perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 161: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 162: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 140 1 Power off the computer 2 Visually check them for d...

Page 163: ...rved 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8 Functionality Name Include PostCode h Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 1 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 2 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 3 Setup Cache as RAM SEC_ACCESS_CSR SEC 4 PCIE MMIO Base Address initial SEC_GENERIC_MSRINIT SEC 5 CPU Generic MSR initialization SEC_CPU_SPEEDCF...

Page 164: ...lization PEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT PEI 7C HECI Initialization PEI_WATCHDOG_INIT PEI 7D Watchdog timer Initialization PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis Recovery PEI_MEMORY_INSTALL PEI 80 Simple Memory test PEI_TXTPEI PEI 81 TXT function early Initialization P...

Page 165: ...VARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service DXE_MTC_INIT DXE 4D MTC Initial DXE_CPU_INIT DXE 4E CPU Middle Initialization DXE_MP_CPU_INIT DXE 4F Multi processor MiddleInitialization DXE_SMBUS_INIT DXE 50 SMBUS Driver Initialization DXE_SMART_TIMER_INIT DXE 51 8259 Initialization DXE_PCRTC_INIT DXE 52 RTC Initialization DXE_SATA_INIT DXE 53 SATA Controller earlyInitialization DXE_SMM...

Page 166: ...r initialization BDS_START_ISA_ACPI_CONTROLLER BDS 20 SIO controller initialization BDS_START_ISA_BUS BDS 21 ISA BUS driver initialization BDS_START_ISA_FDD BDS 22 Floppy device initialization BDS_START_ISA_SEIRAL BDS 23 Serial device initialization BDS_START_IDE_BUS BDS 24 IDE device initialization BDS_START_AHCI_BUS BDS 25 AHCI device initialization BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ...

Page 167: ...FD Legacy 16 boot entry POST_BDS_JUMP_BOOT_SECTOR POST_BDS FE Try to Boot with INT 19 Functionality Name Include PostCode h Phase Post Code Description ASL_ENTER_S1 ASL 51 Prepare to enter S1 ASL_ENTER_S3 ASL 53 Prepare to enter S3 ASL_ENTER_S4 ASL 54 Prepare to enter S4 ASL_ENTER_S5 ASL 55 Prepare to enter S5 ASL_WAKEUP_S1 ASL E1 System wakeup from S1 ASL_WAKEUP_S3 ASL E3 System wakeup from S3 AS...

Page 168: ... device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error Get descriptor fail Used by Insyde debugger 0xD6 DDT Cable Transmission Error Set Debug mode fail Used by ...

Page 169: ...PK2 Connect to Left Speaker JLED2 Connect to Powerboard FFC JSPK1 Connect to Right Speaker JP1 Connect to internal MIC JKB1 Connect to Keyboard SW2 SW3 Left button Right button JTP1 Connect to Touch pad FFC LED1 LED3 Power State Indicator JUSB2 Connect to Power USB Board FFC LED2 LED4 Battery Charging Indicator JCR1 Connect Card Reader Board FFC Chapter 5 ...

Page 170: ... IN jack JBT1 Connect to BT JDIMM1 JDIMM2 DDR3 memory socket JHDD1 Connect to SATAHDD JCRT1 Connect to external CRT JODD1 Connect to SATAODD JRJ45 RJ45 LAN JP4 Connect to 3G board JHDMI1 HDMI connector JFAN1 Connect to FAN JMINI1 Connect to WLAN JCPU1 CPU socket JUSB1 USB connector U41 PCH JMIC1 Connect to external microphone ...

Page 171: ... NEW50 WWAN LED LED2 For NEW80 ON OFF LED LED10 For NEW70 WLAN LED LED3 For NEW90 ON OFF LED LED11 For NEW50 POWER LED LED4 For NEW70 MEDIA LED LED12 For NEW50 NEW90 WLAN LED LED5 For NEW80 MEDIA LED SW1 For NEW70 Power BTN LED6 For NEW50 NEW90 MEDIA LED SW2 For NEW80 Power BTN LED7 For NEW70 WWAN LED SW3 For NEW90 Power BTN LED8 For NEW80 WLAN LED ...

Page 172: ...162 Chapter 5 3G B Board CR B Board ITEM DESCRIPTION JMINI2 Connect to WWAN JSIM1 SIM card connector JP1 Connector to MB FFC ITEM DESCRIPTION JREAD1 Card reader connector ...

Page 173: ...er once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Disconnect the RTC Battery cable and locate the RTC_RST jumper 3 Use an electric conductivity tool to short the two points of the HW Gap 4 Plug in AC keeping the HW Gap shorted Press Power Button uti...

Page 174: ...rce the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows 7 OS Follow the steps below 1 Format the USB storage disk using the Fast Format option 2 Save ROM file file name NEW70x64 fd to the root directory of US...

Page 175: ...or whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scra...

Page 176: ... Acer P N No Description Acer P N 1 Keyboard KB I170G 083 6 3G Module TBD 2 Upper Cover 60 WJ802 001 7 Card Reader 55 WJ802 002 3 Mainboard MB WJU02 001 8 USB Board 55 WJ802 003 4 CPU KC 52001 DMP 9 Lower Cover 60 WJ802 002 5 Thermal Module 60 WJ802 006 1 2 3 4 5 6 7 8 9 ...

Page 177: ...ion Acer P N 1 Touchpad Bracket 33 WJ802 001 2 Touchpad Cable 50 WJ802 003 3 Touchpad Board TBD 4 Touchpad Assy TBD 5 Power Board 55 WJ802 001 6 Speaker Right 23 WJ802 002 7 Speaker Left 23 WJ802 003 8 Upper Cover 60 WJ802 001 1 2 3 4 5 6 7 8 ...

Page 178: ...J802 004 6 LCD Panel LK 15605 010 2 LCD Bracket L 33 WJ802 004 7 LVDS Cable 50 WJ802 006 3 Antenna Cable Main 50 WJ802 004 8 Antenna Cable Aux 50 WJ802 005 4 Microphone Cable 23 WJ802 001 9 Camera Module 57 WJ802 001 5 LCD Bracket R 33 WJ802 004 10 LCD Cover 60 BHN02 001 1 2 3 4 5 6 7 8 9 10 ...

Page 179: ...LE BLUE TOOTH CABLE 8PIN 50 WJ802 001 BLUE TOOTH CABLE 6PIN 50 WJ802 002 TP FFC 50 WJ802 003 DC IN CABLE 65W 50 WJ802 010 DC IN CABLE 90W 50 WJ702 001 POWER CORD US 3 PIN 27 TAVV5 001 POWER CORD EU 3 PIN 27 TAVV5 002 POWER CORD AUS 3 PIN 27 TAVV5 003 POWER CORD UK 3 PIN 27 TAVV5 004 POWER CORD CHINA 3 PIN 27 TAVV5 005 POWER CORD SWISS 3 PIN 27 TAVV5 006 POWER CORD ITALIAN 3 PIN 27 TAVV5 007 POWER ...

Page 180: ...R CASE ASSY INCL TP TP MYLAR RED 60 WJL02 001 UPPER CASE ASSY INCL TP TP MYLAR BLUE 60 WJU02 001 LOWER CASE 60 WJ802 002 LOGIC LOWER DOOR 42 WJ802 001 3G DOOR 42 WJ802 002 TP BRACKET 33 WJ802 001 HDD CARRIER 33 WJ802 002 ODD BRACKET 33 WJ802 003 ODD BEZEL SM 42 WJ802 003 ODD BEZEL BD HIGH SPEED 42 WJ802 004 CATEGORY Acer Description AcerPN ...

Page 181: ...B I170G 060 Keyboard GATEWAY GP 7Tv2 SJM51 Internal 17 Standard 104KS White Danish KB I170G 064 Keyboard GATEWAY GP 7Tv2 SJM51 Internal 17 Standard 104KS White Italian KB I170G 070 Keyboard GATEWAY GP 7Tv2 SJM51 Internal 17 Standard 104KS White French KB I170G 066 Keyboard GATEWAY GP 7Tv2 SJM51 Internal 17 Standard 104KS White Hungarian KB I170G 069 Keyboard GATEWAY GP 7Tv2 SJM51 Internal 17 Stand...

Page 182: ... 60 BHN02 002 LCD BEZEL FOR W O CMOS PB 60 BHN02 003 ANTENNA WLAN MAIN 50 WJ802 004 ANTENNA WLAN AUX 50 WJ802 005 LCD CABLE FOR W CMOS 50 WJ802 006 LCD CABLE FOR W O CMOS 50 WJ802 007 LED CABLE FOR W CMOS 50 WJ802 008 LED CABLE FOR W O CMOS 50 WJ802 009 LCD BRACKET R L 33 WJ802 004 LED BRACKET R L 33 WJ802 005 CAMERA 1 3M 57 WJ802 001 INVERTER 55 WJ802 004 MAINBOARD Mainboard SJV51_CP Intel LF MB ...

Page 183: ...XW02 V2 LF 200NIT 8MS 500 1 POWER SAVING LK 15605 010 LED LCD LPL 15 6 W WXGA GLARE LP156WH2 TLE1 LF 220NIT 8MS 400 1 LK 15608 002 LED LCD CMO 15 6 W WXGA GLARE N156B6 L0B LF 220NIT 8MS 650 1 LK 1560D 010 LED LCD INNOLUX 15 6 W WXGA GLARE BT156GW01 V2 LF 220NIT 8MS 600 1 LK 1560N 001 HDD HARD DISK DRIVE HDD HGST 2 5 5400RPM 160GB HTS545016B9A300 PANTHER B SATA LF F W C60F DISK IMBALANCE CRITERIA 0...

Page 184: ... KH 32004 004 HDD TOSHIBA 2 5 5400RPM 500GB MK5065GSX CAPRICORN BS 320G P SATA 8MB LF F W GJ002J KH 50004 002 HDD TOSHIBA 2 5 5400RPM 250GB MK2565GSX CAPRICORN BS 320G P SATA 8MB LF F W GJ002J KH 25004 005 DVD RW DRIVE ODD TOSHIBA SUPER MULTI DRIVE 12 7MM TRAY DL 8X TS L633C LF W O BEZEL SATA HF WINDOWS 7 KU 00801 035 ODD HLDS SUPER MULTI DRIVE 12 7MM TRAY DL 8X GT30N LF W O BEZEL SATA HF WINDOWS ...

Page 185: ...1B2873EH1 CF8 LF 64 16 0 055UM KN 1GB0B 028 MEMORY ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BDS0 AE F LF 128 8 0 065UM KN 2GB09 006 MEMORY ELPIDA SO DIMM DDRIII 1066 1GB EBJ10UE8BDS0 AE F LF 128 8 0 065UM KN 1GB09 012 ADAPTER ADAPTER LITE ON 90W 19V 1 7X5 5X11 BLUE PA 1900 34AR LV5 LED LF AP 09003 021 ADAPTER DELTA 90W 19V 1 7X5 5X11 BLUE ADP 90CD DB A LV5 LED LF AP 09001 027 ADAPTER DELTA 65W 19V 1...

Page 186: ...REW SCREW 2 5D 5L K 5 5D ZK NL CR3 86 WJ802 001 SCREW 2 45D 8 0L K 5 5D 0 8T ZK NL 86 WJ802 002 SCREW 2 5D 6L K 5 5D NI NL 86 WJ802 003 SCREW 1 98D 3 0L K 4 6D 0 8T ZK NL 86 WJ802 004 SCREW 3 0D 3 0L K 4 9D NI 86 WJ802 005 SCREW ASSY CPU THERMAL 86 WJ802 006 ...

Page 187: ...Chapter 6 177 ...

Page 188: ...Appendix A 178 Model Definition and Configuration Appendix A ...

Page 189: ...V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs_NL33 EASYNOTE_TM86 JO 010NL ENTM86 334G32Mn LX BHP02 001 EMEA UK ENTM86 334G32Mn W7HP64BTGB1 PARK_XT512Csk_3V3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEs_EN13 EASYNOTE_TM86 JN 010UK ENTM86 433G32Mn S2 BHP02 003 WW WW ENTM86 433G32Mn W7HP64BWW2 PARK_XT512Csk_3V3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEs_EN11 ENTM86 334G25Mn S2 BHP02 002 WW WW ENTM86 334G25Mn W7HP64BWW2 PARK_X...

Page 190: ...03 Ci5430M NLED15 6 WXGAG PARK_ XT 512M DDR3 64 16 4 SO2GBII I10 SO1GBIII 10 ENTM86 334G25Mn S2 BHP02 002 Ci3330M NLED15 6 WXGAG PARK_ XT 512M DDR3 64 16 4 SO2GBII I10 SO2GBIII 10 ENTM86 332G16Mn S2 BHP02 001 Ci3330M NLED15 6 WXGAG PARK_ XT 512M DDR3 64 16 4 SO2GBII I10 N ENTM86 334G32Mn LX BHN02 002 Ci3330M NLED15 6 WXGAG UMA N SO2GBII I10 SO2GBIII 10 ENTM86 334G50Mn LX BHN02 001 Ci3330M NLED15 6...

Page 191: ...BJX02 001 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ENTM86 332G25Mn S2 BJX02 001 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ENTM86 334G64Mn LX BHP02 003 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ENTM86 434G50Mn LX BHP02 002 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ENTM86 334G32Mn LX BHP02 001 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ENTM86 433G32Mn S2 BHP02 003 NIS 5 in 1 Build in 3rd WiFi 2...

Page 192: ...3C_GEr_EN11 ENTM87 524G50Mn LX BJ002 001 EMEA France ENTM87 524G50Mn W7HP64BTFR1 PARK_XT512Crk_3V3 2 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEr_FR51 EASYNOTE_TM87 ZZ 000FR ENTM87 332G16Mn S2 BJ00C 001 WW WW ENTM87 332G16Mn LINPUSBWW2 PARK_XT512Crr 1 2G 160 6L2 2 5R CB_bgn_1 3C_GEr_EN12 ENTM87 334G32Mn LX BHY02 001 EMEA Holland ENTM87 334G32Mn W7HP64BTNL1 UMACrk_3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEr_NL33 E...

Page 193: ... S2 BJY02 001 N N N320GB 5 4KS N NSM8X S N ENTM87 434G50Mn LX BJ002 003 N N N500GB 5 4KS N NSM8X S N ENTM87 334G50Mn LX BJ002 002 N N N500GB 5 4KS N NSM8X S N ENTM87 333G25Bn S2 BJ002 001 N N N250GB 5 4KS N NBDCB 4XS N ENTM87 524G50Mn LX BJ002 001 N N N500GB 5 4KS N NSM8X S N ENTM87 332G16Mn S2 BJ00C 001 N N N160GB 5 4KS N NSM8X S N ENTM87 334G32Mn LX BHY02 001 N N N320GB 5 4KS N NSM8X S N ENTM87 ...

Page 194: ...ENTM87 524G50Mn LX BJ002 001 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN BT 2 1 N ENTM87 332G16Mn S2 BJ00C 001 N 5 in 1 Build in 3rd WiFi 2x2 BGN N N ENTM87 334G32Mn LX BHY02 001 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N ENTM87 332G16Mn S2 BHY0C 001 N 5 in 1 Build in 3rd WiFi 2x2 BGN N N Model Acer Part No Extra SW1 Card Reader Wireless LAN1 Bluetooth VOIP Phone ...

Page 195: ..._EN11 Model Acer Part No RO CPU LCD VGA Chip VRAM 1 Memory 1 ENTM89 522G16Mn S2 BJZ02 001 WW Ci5520M NLED15 6 WXGAG N11PGV 2H 1G DDR3 64 16 8 SO2GBIII 10 ENTM89 332G16Mn S2 BJ302 001 WW Ci3330M NLED15 6 WXGAG PARK_X T 512M DDR3 64 16 4 SO2GBIII 10 ENTM89 433G50Bn S2 BJ202 002 WW Ci5430M NLED15 6 WXGAG UMA N SO1GBIII 10 ENTM89 433G50Bn S2 BJ202 003 WW Ci5430M NLED15 6 WXGAG UMA N SO2GBIII 10 ENTM89...

Page 196: ...1 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ENTM89 332G16Mn S2 BJ302 001 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ENTM89 433G50Bn S2 BJ202 002 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ENTM89 433G50Bn S2 BJ202 003 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ENTM89 332G16Mn S2 BJ202 001 NIS 5 in 1 Build in 3rd WiFi 2x2 BGN N N N ...

Page 197: ...nctions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Packard Bell EasyNote TM86 TM87 TM89 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 198: ...26G Intel CPU Intel Core i3 350M PGA 2 26G 35W Arrandale TJ90 VT 3M L3 KC 35001 DMP Q3LR C2 2 26G Intel CPU Intel Core i5 430M PGA 2 26G ARD uP to SC 2 53G 3M L3 KC 43001 DMP RAM SODIMM DDR3 1G 1066 1G DDR3 1066 SAMSUNG DDR3 MODU SAM M471B2873EH1 CF8 1GB 1066 KN 1GB0B 028 1G DDR3 1066 ELDIPA DDR3 MODU SAM EBJ11UE6BDS0 AE F 1GB 1066 KN 1GB09 012 1G DDR3 1066 HYNIX DDR3 MODU HYN HMT112S6BFR6C G7N0 1...

Page 199: ...15605 010 NLED15 6 WXGAG CPT 70 80 90 LCD_LED_M CLAA156WA11A 15 6 HD G 0FA NLED15 6 WXGAG CMO 70 90 LCD_LED_M N156B6 L0B 15 6 HD G 0FA LK 1560D 010 NLED15 6 WXGAG Samsung NE W70 80 90 LCD_LED_M LTN156AT02 A04 15 6 HD G NLED15 6 WXGAG Samsung NE W70 90 LCD_LED_M LTN156AT02 A02 15 6 HD G ABO NLED15 6 WXGAG SAMSUNG SAMSUNG 15 6 W WXGA Glare LTN156AT02 A04 LF 220nit 8ms NLED15 6 WXGAG LGD 70 80 90 LCD...

Page 200: ...0 500G 5 4K rPm WD HDD 500G 37 H WD5000BEVT 22A0RT0 0FA KH 50008 017 640G 5 4K rPm WD HDD 640G 37 H WD6400BEVT 22A0RT0 0FA KH 64008 004 ODD NBDCB4X S CD RW Ultra SPeed HLDS BRDVD_DRV 50G 5H CT21N KO 0040D 004 0FA KO 0040D 004 NBDCB4X S CD RW Ultra SPeed PLDS Refresh BRDVD_DRV 50G DS 4E1S KO 0040F 003 0FA KO 0040F 003 NBDCB4X S CD RW High SPeed SONY BRDVD_DRV BC 5500H AR KO 0040E 003 0FA NSM8XS TSS...

Page 201: ...A ADP 90CD DBA 90W 3P AP 09001 027 90W Discrete LITE ON AC ADAP LITEON PA 1900 34AR 90W 3P AP 09003 021 90W Discrete LV5 OBL HIPRO AC ADAP HIPRO HP A0904A3 B1LF 90W 3P AP 0900A 005 Power Cord 3Pin Linetek PWR CORD LP30BX1 8MXLS15 US 3P L 3Pin I Sheng PWR CORD SP305AX1 8MXIS034 SPT 2 BLK 3Pin WS PWR CORD WS 001F 2X1 8MXWS 083 3P US W Battery 6CELL2 2 SANYO BATT SA SA 3S2P 4 4AH 7 0C9 0FA BT 00603 1...

Page 202: ...ASSY LCD_BRK_ L_156_AS SY GANGYI NEW70_LCD_BRK_L_156_ASSY LCD_BRK_ L_156_AS SY WANHE NEW70_LCD_BRK_L_156_ASSY LCD_BRK_ R_156_AS SY SZS NEW70_LCD_BRK_R_156_ASSY LCD_BRK_ R_156_AS SY GANGYI NEW70_LCD_BRK_R_156_ASSY LCD_BRK_ R_156_AS SY WANHE NEW70_LCD_BRK_R_156_ASSY LED_BRK_ L_156_AS SY SZS NEW70_LED_BRK_L_156_ASSY LED_BRK_ L_156_AS SY GANGYI NEW70_LED_BRK_L_156_ASSY LED_BRK_ L_156_AS SY WANHE NEW70...

Page 203: ...CD_BRK_R_156_ASSY LCD_BRK_ R_156_AS SY S H NEW80_LCD_BRK_R_156_ASSY LED_BRK_ L_156_AS SY SZS NEW80_LED_BRK_L_156_ASSY LED_BRK_ L_156_AS SY LH NEW80_LED_BRK_L_156_ASSY LED_BRK_ L_156_AS SY CHAOLI NEW80_LED_BRK_L_156_ASSY LED_BRK_ L_156_AS SY S H NEW80_LED_BRK_L_156_ASSY LED_BRK_ R_156_AS SY SZS NEW80_LED_BRK_R_156_ASSY LED_BRK_ R_156_AS SY LH NEW80_LED_BRK_R_156_ASSY LED_BRK_ R_156_AS SY CHAOLI NEW...

Page 204: ... NEW90_LED_BRK_L_156_ASSY LED_BRK_ R_156_AS SY SZS NEW90_LED_BRK_R_156_ASSY LED_BRK_ R_156_AS SY SH NEW90_LED_BRK_R_156_ASSY LED_BRK_ R_156_AS SY LH NEW90_LED_BRK_R_156_ASSY 3G card HUAWEI W LAN_3G 07A EM770W 7 2MBPS 0FA Ericsson W W F3307 KRD 131 16 02 7 2M GSM900 0FA WLAN Card Mini card WLAN 3rd WiFi 1x2 BGN Foxconn Atheros W L CARD 086 T77H047 31 150MBPS HB93 NI 23600 062 Mini card WLAN 3rd WiF...

Page 205: ...M CONDOR PEAK1X2 0FA PLM00010 QMI HB93 W L CARD 086 EM306 AR 300MBPS HB93 Intel 622ANXHMW _ intel 6250 Foxconn Foxconn T77H121 10 HB95 Foxconn Foxconn T77H167 07 HB97 Antenna Antenna WIFI WIMAX L WNC ANTENNA 0C6 81 EJT15 GEE WIFI AUX L Antenna WIFI WIMAX R WNC ANTENNA 0C6 81 EJT15 GED WIFI M R Antenna 3G main WIFI aux WNC ANTENNA 0C6 81 EJT15 GEB 3G M WIFI A Antenna 3G aux WIFI main GPS WNC ANTENN...

Page 206: ...mera 1 3M Chicony CH9665SN CNF9157 AM 21400 067 1 3M Suyin CAMERA M HF1315 S32B OV01 SUYIN 1 3M AM 21400 068 1 3M Liteon LT9665AL 09P2SF119 AM 21400 069 DC IN Jack 65W 65W 65W 90W 90W 90W Wire Set MIC MIC SET 0CB 6D H2 2 42DB 1MIC MIC Kingstate MIC SET 0CB 6D H2 2 42DB 1MIC MIC Fujikon MIC SET 0CB 6D H2 2 42DB 1MIC CCFL MEC H CONN SET 0C9 CCFL LCD M B W CAMERA CCFL High Tek CCFL With 3G MEC H CONN...

Page 207: ...D LCD M B W O CAMERA LED With 3G MEC H CONN SET 0C9 LED LCD MB W CAM W 3G H_C LED With 3G MEC H CONN SET 0C9 LED LCD MB W CAM W 3G H_C LED w o CMOS With 3G MEC H CONN SET 0C9 LED LCD MB WOCAM W 3G H_C LED w o CMOS With 3G MEC H CONN SET 0C9 LED LCD MB WOCAM W 3G H_C 3G MEC H CONN SET 0C9 M B 3G B High Tek H CONN SET 0C9 M B 3G B Foxconn H CONN SET 0C9 M B 3G B BT MEC H CONN SET 0C9 M B BT Category...

Page 208: ...ID B M B Humburg FFC 4P H P1 PAD 0 7 32MM SW B M B Cvilux FFC 4P H P1 PAD 0 7 32MM SW B M B Humburg FFC 4P H P1 PAD 0 65 34 85MM SW B M B Cvilux FFC 4P H P1 PAD 0 65 34 85MM SW B M B Humburg FFC 4P H P1 PAD 0 6 64 27MM SW B M B Cvilux FFC 4P H P1 PAD 0 6 64 27MM SW B M B Inverter Darfon INVERTER 06G 15 17 VK 21071 804 DARF MPS YEC INVERTER 06G 15 17 YNV C01AC YEC MPS YEC INVERTER 06G 15 17 YNV C01...

Page 209: ..._ASSY_Delta_AVC AVC ADDA NEW70_PARK_THM_MAIN_ASSY_ADDA_AV C Sunon Sunon NEW70_PARK_THM_MAIN_ASSY_SUNON_S UNON CCI Delta NEW70_MADISON_THM_MAIN_ASSY_Delta_ CCI CCI ADDA NEW70_MADISON_THM_MAIN_ASSY_ADDA _CCI Robin Delta NEW70_MADISON_THM_MAIN_ASSY_Delta_ ROBIN Robin ADDA NEW70_MADISON_THM_MAIN_ASSY_ADDA _ROBIN AVC Delta NEW70_MADISON_THM_MAIN_ASSY_Delta_ AVC AVC ADDA NEW70_MADISON_THM_MAIN_ASSY_ADDA...

Page 210: ...sor ADI S IC ADM1032ARMZ MSOP 8P TEMP SENSOR HD Audio codec REALTEK S IC ALC272X GR LQFP 48P CODEC Audio AmPlifier TI S IC TPA6017A2PWPR TSSOP 20P AMP FAN controller ANPEC S IC APL5607KI TRG SOP 8P Category Vendor Description PN ...

Page 211: ...wnload information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s ...

Page 212: ...202 Appendix C ...

Page 213: ...icator 10 CPU Removing 83 Replacing 112 D DIMM Modules Replacing 131 Display 5 display hotkeys 14 E EasyTouch Failure 150 External Module Disassembly Flowchart 44 F Features 1 Flash Utility 32 FPC Cable Removing 94 FRU Field Replaceable Unit List 165 H Hard Disk Drive Removing 56 Replacing 129 HDTV Switch Failure 151 Hibernation mode hotkey 14 Hot Keys 12 I Indicators 10 Intermittent Problems 152 ...

Page 214: ...ng 48 P Panel 6 Bottom 9 PC Card 10 Power On Failure 140 R Replacing 122 124 Right Speaker Module Removing 67 Replacing 122 S SD Dummy Card Removing 46 47 Replacing 136 137 Speakers 122 124 Removing 66 67 System Block Diagram 5 T Test Compatible Components 187 Thermal Module Removing 81 Replacing 113 Thermal Unit Failure 150 TouchPad Removing 70 TouchPad Bracket Removing 70 Replacing 120 123 Touch...

Page 215: ...205 BIOS 23 32 W Windows 2000 Environment Test 188 Wireless Function Failure 150 WLAN Module Removing 54 Replacing 130 ...

Page 216: ...206 ...