150-402-102-01, Revision 01
Appendix C: Product Support
HRU-402 List 2
July 27, 1998
59
W
ARRANTY
PairGain Technologies warrants this product to be free of defects and to be
fully functional for a period of 60 months from the date of original shipment,
given correct customer installation and regular maintenance. PairGain will
repair or replace any unit without cost during this period if the unit is found
to be defective for any reason other than abuse or incorrect use or installation.
Do not try to repair the unit. If it fails, replace it with another unit and return
the faulty unit to PairGain for repair. Any modifications of the unit by anyone
other than an authorized PairGain representative voids the warranty.
If a unit needs repair, call PairGain for a Return Material Authorization
(RMA) number and return the defective unit, freight prepaid, along with a
brief description of the problem, to:
PairGain Technologies, Inc.
14352 Franklin Avenue
Tustin, CA 92780
ATTN: Repair and Return Dept.
(800) 638-0031
PairGain continues to repair faulty modules beyond the warranty program at
a nominal charge. Contact your PairGain sales representative for details and
pricing.