RSB-KIT INSTALLATION MANUAL
Appendix A – Troubleshooting FAQ’s
1- What is the difference between the standard Fortigate 50B (RT-50F) and the Pakedge preconfigured version
(RT-50V)?
- The Fortigate-50B with the Pakedge preconfigured version comes with a separate GUI and logon from
the full Fortinet version. The separate Pakedge logon is limited to a basic set of options to get the network
up and running. This allows the powerful Fortigate router/security appliance to be installed in any home
without formal training.
2- Who provides support for the Fortigate Pakedge preconfigured version (RT-50V)?
- Pakedge provides the basic support for the Pakedge preconfiguration. If an integrator wants to do any
configuration beyond Pakedge’s preconfiguration and needs support- They would have to get it through
Fortinet.
3- Why doesn’t Pakedge provide support for the Fortigate Default Configuration (RT-50V)?
- The Fortigate-50B is a very powerful product which will support many configurations at a very granular
level. As a result, configuration is not as intuitive as the low end routers and education is needed to
understand and configure fully. The Pakedge preconfigured version is designed only to support set
configurations to make configuring the router straight forward and simple. Fortinet is better equipped to
support configurations beyond the basic residential application.
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Summary of Contents for RSB-KIT
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