Revision 1.0
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9.
Warranty
PALFINGER Liftgates provides warranty as part of its conditions of delivery.
Spare part deliveries are first of all billed. PALFINGER Liftgates then issues credit for all or part of the
invoiced sum, when PALFINGER Liftgates has been able to determine that the warranty claim is justified as
defined by its warranty conditions. PALFINGER Liftgates does this by inspecting the defected parts which are
sent back to PALFINGER Liftgates freight-prepaid as well as the written description of the problem which must
have been filled out in full.
The parts that are sent back to PALFINGER Liftgates, marked with serial number and address, become
PALFINGER Liftgates’ property if the warranty claim is accepted.
All warranty claims must be received within 30 days of repair or replacement. Including the following
information:
1.
Liftgate model.
2.
Liftgate serial number.
3.
Description of problem.
4.
Itemized bill of repair with break down of number of hours to perform warranty work and labor changes
per repair.
5.
Parts used for repair with PALFINGER Liftgates part number.
6.
RMA#.
7.
Contact at PALFINGER Liftgates, if applicable.
Model
Pump and Motor
Cylinders
Hardware Control System
Hydraulic
ILSL
Sideloader
2 yr
3 yr
3 yr
3 yr
2 yr
Table 3: Warranty Coverage Schedule
1
1
Effective: Aug 2010