Palm AT&T Treo 680, User Manual

Page 1: ...Your Palm Treo 680 Smart Device User Guide ...

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Page 3: ...ing information the basics 23 Chapter 2 Moving around on your Palm Treo 680 smart device 25 Moving around the screen 27 Using the keyboard 31 Opening applications 35 Chapter 3 Your phone 39 Turning your Treo 680 on and off 41 Making calls 43 Receiving calls 47 Using voicemail 48 What can I do when I m on a call 50 How many minutes have I used 56 Entering names and phone numbers 57 Defining favorit...

Page 4: ... your computer to the Internet through your Treo 119 Connections with Bluetooth devices 122 Chapter 6 Your photos videos and music 127 Camera 129 Pictures Videos 133 Pocket Tunes 139 Chapter 7 Your personal information organizer 147 Calendar 149 World Clock 156 Tasks 158 Chapter 8 Your memos and documents 163 Documents To Go Professional 165 Memos 166 Voice Memo 167 Chapter 9 Your application and ...

Page 5: ...s 188 Chapter 10 Your personal settings 195 System sound settings 197 Display and appearance settings 198 Applications settings 201 Locking your Treo and info 203 System settings 210 Connecting to a VPN 212 Chapter 11 Common questions 215 Upgrading 217 Desktop software installation 219 Resetting your Treo 219 Replacing the battery 221 Screen 223 Synchronization 224 Phone 231 Hands free devices 233...

Page 6: ...vi Making room on your Treo 240 Third party applications 241 Error messages 242 Where to learn more 245 Terms 247 Regulatory information 251 Specifications 263 Index 267 ...

Page 7: ...ns A VGA 640x480 digital camera for snapping photos and capturing short videos camera version only Text and multimedia messaging MP3 player Applications for reading creating and editing Microsoft Office files and viewing PDF files Software for entering names addresses and more on your computer and then transferring them to your Treo 680 with one press of a button NOTE Phone and text messaging serv...

Page 8: ...cludes the following Palm Desktop software Bonus software for your Treo 680 Your Palm Treo 680 Smart Device User Guide this guide Palm warranty KEY TERM SIM Subscriber Identity Module card The smartcard that you insert into your Treo 680 and identifies you to the mobile network It contains your mobile account information such as your phone number and the services to which you subscribe Phone book ...

Page 9: ...ile account with data services To use your Treo 680 on the Cingular Wireless network the SIM card must be inserted into your Treo 680 Without a SIM card you can only call 911 You must be in a location where you are within coverage of the Cingular Wireless network An electrical outlet The computer with which you want to synchronize your personal information NOTE To use email web browsing and multim...

Page 10: ...W E L C O M E 4 ...

Page 11: ...your life and have fun too As you become more familiar with your Treo 680 you ll want to personalize the settings and add applications to make it uniquely yours But first take these few easy steps to set up your Treo 680 and get it running Benefits Know where your Treo 680 controls are located Start using your Treo 680 right away Establish a link between your Treo 680 and your computer ...

Page 12: ...eo 680 overview 7 Inserting the SIM card and battery 9 Charging the battery 11 Maximizing battery life 13 Making your first call 15 Setting up your computer for synchronization 16 Synchronizing information the basics 23 ...

Page 13: ...Protect your screen Be careful to store your Treo 680 away from items that might scratch or crush the screen Visit www palm com mytreo680cingular to find carrying cases and other useful accessories DID YOU KNOW When your Treo 680 screen is on you can press and hold the Side button to open the Voice Memo application You can also change your button settings and select an application of your choice s...

Page 14: ...es a large magnet so be sure to keep your Treo 680 away from credit cards or other items that could be demagnetized Camera lens camera version only Battery door release Speaker Self portrait mirror camera version only Multi connector Headset jack Microphone Expansion slot door Stylus ...

Page 15: ...0 you may already have one otherwise Cingular Wireless will give you one when you subscribe 1 Use one hand to press the Battery door release button and use your other hand to slide the battery door downward to remove it from your Treo 680 2 If the battery is installed remove it See Replacing the battery for details 3 Slide the SIM tray out of the slot inside the Treo 680 If the SIM card is already...

Page 16: ...ign the metal contacts on the battery with the contacts inside the battery compartment insert the battery into the compartment at a 45 degree angle and then press it into place IMPORTANT Use the battery that came with your Treo 680 Do not use a battery from another Treo model in your Treo 680 Similarly do not use the Treo 680 battery in another Treo model Using a battery that is designed for anoth...

Page 17: ...your phone After activation we recommend charging your Treo 680 for three hours or until the indicator light is solid green to give it a full charge See Maximizing battery life for tips on maximizing the life of your Treo battery TIP If your Treo does not turn on you need to connect it to the AC charger If it still does not turn on after being connected to the AC charger for five minutes then do a...

Page 18: ...ates that your Treo 680 is fully charged DID YOU KNOW You can also trickle charge your Treo 680 without the AC charger by connecting it to your computer with the sync cable However it takes longer to charge the battery without the AC charger and if your laptop isn t plugged into a power source it can drain the laptop s battery For the quickest charge time use the AC charger TIP When trickle chargi...

Page 19: ...ke a few moments for the indicator light to turn on when you begin charging TIP If the indicator light does not turn on when you connect your Treo 680 to the AC charger double check the cable connection and the electrical outlet to which it is connected A red lightning bolt indicates that the battery is connected to a wall outlet and is charging A green lightning bolt indicates that the battery is...

Page 20: ...reless features on your Treo for a while turn off your phone see Turning your phone on and off and let all calls be picked up by voicemail As with any mobile phone if you are in an area with no wireless coverage your Treo searches for a signal which consumes power If you cannot move to an area of better coverage temporarily turn off your phone While your phone is off you can continue to use the no...

Page 21: ...End to end the call Adjusting call volume While a call is in progress press the Volume button on the side of your Treo 680 to adjust the call volume To increase the volume press the upper half of the Volume button TIP If Check SIM Card appears in the title bar see Inserting the SIM card and battery TIP If No Service appears in the title bar you re outside a wireless coverage area If you believe yo...

Page 22: ...It s easier to enter names phone numbers and addresses using the big keyboard on your computer than the keyboard on your Treo 680 Whether you enter or change information on your computer using Palm Desktop software or Microsoft Outlook for Windows or on your Treo 680 you Volume Side button Look here for your phone number TIP If your phone number doesn t appear in Phone Info make sure your SIM card...

Page 23: ...0MB of free hard disk space CD drive Available USB port Mac OS X version 10 2 or later 128MB of total memory RAM 190MB of free hard disk space CD drive Available USB port Upgrading from another Palm OS device NOTE If you are setting up your first Palm OS device skip ahead to Installing the desktop synchronization software You can transfer all compatible applications and information from your previ...

Page 24: ...e screen select Size Look at the numbers on the Free Space line and subtract the number on the left from the number on the right to calculate the space used For example on the device shown here 22 4 17 5 4 9 This means that 4 9MB of space is occupied on this device 2 If the space occupied on your previous device is 64MB or less then go to step 3 If the space occupied is greater than 64MB then do a...

Page 25: ...nt to sync only the info in your PIM apps Calendar Contacts Memos and Tasks or all info and apps excluding apps known to be incompatible Select a device name for your Treo 680 be sure to select the same name that you used for your old device This is the name that appears in the User list in Palm Desktop software 6 MAC ONLY If you have pictures on your previous device copy them from your previous d...

Page 26: ...e any applications that are currently running on your computer including those that are minimized Your computer needs to have all its resources available to install the software 2 Insert the Palm Software Installation CD into the CD drive on your computer 3 If you are installing on a Mac double click the CD icon on the desktop and then double click the PalmSoftware pkg icon 4 When the installation...

Page 27: ...you to connect your Treo 680 to your computer Go to the next section 0 Connecting your Treo 680 to your computer After you install the desktop software see Installing the desktop synchronization software you re ready to connect your Treo 680 to your computer BEFORE YOU BEGIN To set up your computer you need the sync cable that came with your Treo 680 1 Plug the AC charger into a wall outlet 2 Plug...

Page 28: ...S E T T I N G U P 22 1 C H A P T E R 4 Connect the charger cable to the bottom of your Treo 680 You are now ready to synchronize go to Synchronizing information the basics Sync cable Sync button ...

Page 29: ...keep your info up to date and backed up in both locations The info from all the following applications is updated by default each time you sync your Treo 680 with your desktop software How each application syncs depends on your computer type and the desktop software you are using as follows 0 Computer type Desktop software What syncs and where Windows Microsoft Outlook Calendar Contacts Memos and ...

Page 30: ...sage on your Treo 680 that the HotSync operation is complete then disconnect the sync cable Do not disconnect the sync cable until you see this message If you re finishing your initial setup you now have the option to install bonus software from the Palm Software Installation CD If you choose to install some of the bonus software you need to sync again to install the software on your Treo 680 You ...

Page 31: ...r Treo 680 is similar Most Palm OS applications use the same set of controls So once you learn how to use these controls on your Palm Treo 680 smart device you ll be driving all over town and you won t even need a map Benefits Find and open applications quickly Access extra features with menus Move around in applications with one hand using the 5 way navigator Access many more characters and symbo...

Page 32: ...In this chapter Moving around the screen 27 Using the keyboard 31 Opening applications 35 ...

Page 33: ...s With use you will find your own favorite way to scroll highlight and select menu items The 5 way includes the following buttons TIP Some third party applications may not work with the 5 way navigator and you must use the stylus instead DID YOU KNOW In this guide we use arrow icons to indicate directions on the 5 way These are different from any onscreen arrows that you tap with your stylus or se...

Page 34: ...ted the glow appears at the top and bottom of the screen only Colored background When a phone number text an email address a web link or an item in a list is highlighted the item is displayed as white text against a colored background Examples of lists include the Contacts list the Messaging Inbox and the Tasks list After highlighting an item you can select or activate it by pressing Center or by ...

Page 35: ...he first button From a screen where you create or edit entries such as Contact Edit press Center to jump to the first button From a dialog box such as Edit Categories press Up or Down to scroll to the buttons Selecting menu items Many applications have menus to give you access to additional features These menus are usually hidden from view but they appear when you press Menu To get the most out of...

Page 36: ...with the 5 way or the stylus 5 way Use the 5 way to highlight the pick list and then press Center to display the items in the list Press Up and Down to highlight the item you want Press Center to select the highlighted item To exit the pick list without making a selection press Left or Right Stylus Use your stylus to tap the pick list Tap the item you want from the list To exit the pick list witho...

Page 37: ...M O V I N G A R O U N D O N Y O U R P A L M T R E O 6 8 0 S M A R T D E V I C E 31 2 C H A P T E R Using the keyboard Menu Backspace Return Alt Space Option Shift Find Backlight ...

Page 38: ...uation and symbols Numbers punctuation and symbols appear above the letters on the keys To enter these characters do one of the following Press Option and then press the key with the desired character shown above the letter You don t need to press and hold Option while pressing the second key When Option is active the symbol appears in the lower right corner of the screen TIP When using the keyboa...

Page 39: ...the Alt key 1 Enter the character that corresponds to the symbol or accented character you want See the table on the next page 2 Press Alt 3 Press Up Down Right or Left to highlight the desired character 4 Press Center to insert the character DID YOU KNOW Some application views automatically default to Option Lock such as the Dial Pad tab in the Phone application or the Calculator In this case you...

Page 40: ...ter Then press Alt to select Enter Then press Alt to select a á à ä â ã å æ n ñ u ú ù ü û A Á À Ä Â Ã Å Æ N Ñ U Ú Ù Ü Û b or B ß o ó ò ö ô œ õ x or X x c ç O Ó Ò Ö Ô Œ Õ y ý ÿ C Ç p or P Y Ý Ÿ e é è ë ê r or R E É È Ë Ê s ß š i í ì ï î S ß Š I Í Ì Ï Î t or T l or L Press Alt by itself after a space or at the beginning or end of a line to select these characters _ ø ...

Page 41: ...ns View you automatically close the app you were previously using Using the quick buttons The front of the Treo 680 has three quick buttons Phone Calendar and Messaging that open applications The fourth button opens Applications View see Using Applications View TIP You can customize the quick buttons yourself see Reassigning buttons for details Phone Calendar Messaging Applications ...

Page 42: ... button Using Applications View You can access all available applications through Applications View 1 Press Applications 2 Use the 5 way to highlight the application you want to use 3 Press Center to open the selected application Button Primary app Phone Calendar Xpress Mail Buttons Secondary app Web Memos Messaging DID YOU KNOW Pressing Option Menu dims your Treo 680 screen TIP If prompted press ...

Page 43: ...lications repeatedly to cycle through various categories of applications See Applications settings for more info on categories Enter the first few letters of the application s name to highlight it For example if you press P it highlights Phone if you then press R it highlights Prefs If you pause and then press R it highlights the first application that starts with R ...

Page 44: ...M O V I N G A R O U N D O N Y O U R P A L M T R E O 6 8 0 S M A R T D E V I C E 38 2 C H A P T E R ...

Page 45: ...ls and creating conference calls with up to five callers Your Palm Treo 680 smart device helps you perform all these tasks with ease And you can do more than manage your phone calls too You can send text messages open applications go to your favorite web pages see your upcoming appointments and even find out how many unread email messages you have Benefits Stay in touch you choose how Save time wi...

Page 46: ...ls 43 Receiving calls 47 Using voicemail 48 What can I do when I m on a call 50 How many minutes have I used 56 Entering names and phone numbers 57 Defining favorite buttons 61 Using a hands free device 64 Customizing phone settings 69 What are all those icons 75 ...

Page 47: ...reen and leave the phone turned off when you want to use only the organizer features of your Treo 680 for example when you re on a plane and want to look at your calendar 1 Press and release Power End to wake up the screen 2 Press Center to turn off Keyguard For more info about turning Keyguard on and off see Locking your keyboard Keyguard 3 Press and release Power End to turn off the screen and l...

Page 48: ...en 2 Press and hold Power End to turn on your phone You know your phone is on and that you re inside a coverage area when you go to the Main tab of the Phone application and you see the Signal Strength icon at the top of the screen 3 Press and hold Power End again to turn off your phone You know your phone is off when you go to the Main tab of the Phone application and you see Phone Off at the top...

Page 49: ...ou don t need to press Option DID YOU KNOW You can choose which tab appears when you press the Phone button See Customizing the Main tab in the Phone application for details If you change the default tab you need to modify the steps in this chapter accordingly TIP Press Backspace to delete numbers you ve entered To cancel the call altogether press Phone to return to the Main tab in the Phone appli...

Page 50: ...he basics You can also import contacts from your SIM card see tip on Viewing your SIM Phonebook 1 Press Phone 2 Select the Contacts tab 3 Using the keyboard just start entering one of the following for the contact you want to call First name JOH for John Last name SMI for Smith First initial and last name JSM for John Smith For example entering SM would display Smilla Anderson John Smith and Sally...

Page 51: ...or Center to make the call TIP To restart your search press Backspace to delete letters you ve entered Or press Phone to return to the Main tab in the Phone application TIP To see more info for a contact highlight the name and press Center on the 5 way to view the address company and other details DID YOU KNOW If you want to be able to search for a contact by entering a name from the Main tab in t...

Page 52: ...ld Send to dial the last number you called To select from your most recently dialed numbers Select the Main tab press Send to open the Redial list highlight the number you want to call and then press Send again to make the call To select from your call history list Select the Call Log tab highlight the number you want to call and then press Send to dial the number TIP If you can t use the 5 way or...

Page 53: ...sing Phone silences the ringer but it does not answer the call DID YOU KNOW You can send a text message from Contacts or your Call Log by highlighting a number pressing Center on the 5 way and then selecting Message DID YOU KNOW If music is playing and a call arrives the music pauses automatically and resumes when you hang up or ignore the call TIP See a photo of the person calling you Learn how t...

Page 54: ...ncluding the ringer Using voicemail Your wireless service includes voicemail Keep in mind that airtime and other charges apply when using voicemail from your phone Setting up voicemail 1 Press Phone 2 Press and hold 1 to dial the Cingular Wireless automated voicemail system 3 Follow the voice prompts to set up your voicemail DID YOU KNOW When you silence the ringer while it is ringing you can eith...

Page 55: ...plication You can also select this icon to listen to your voicemail Listening to voicemail messages 1 Press Phone 2 Press and hold 1 to dial the voicemail system 3 Enter your voicemail password using the keyboard NOTE If you defined Extra Digits for the Voicemail favorite button see Editing a favorite button for details you can select this button to enter your password TIP You can also select the ...

Page 56: ...er Call duration Button label Call status Turns on the speakerphone which means that you and everybody around you can hear the call Of course the caller can hear you as well The advantage is that you can check your calendar look up contact info take notes and use other features during a call This button is not available when you use a headset Turns off the speakerphone when it is on Replaces the S...

Page 57: ... is on hold see Making a second call for details For info on handling a second incoming call see Receiving a second call call waiting Opens the Dial Pad so you can use it to dial additional numbers such as an extension or a response to a voice prompt Dials any extra digits such as a password or an extension that you assigned to a speed dial favorite button See Defining favorite buttons for informa...

Page 58: ...w contact entry for this number select Create a New Contact and enter the contact s info To add this number to an existing contact entry select Add to a Contact and then select the contact This pastes the number into the first available phone number field for that contact To decline adding this number select Cancel DID YOU KNOW You can press Phone to toggle between Active Call View and the Main ta...

Page 59: ...econd call while your first call is still active 1 Dial the first number and wait until the person answers 2 Put the first call on hold by pressing Send or selecting Hold 3 Select Add Call 4 Dial the second number NOTE To do this you can use any of the methods described in Making calls 5 When the Dial another call prompt appears select Yes 6 Select Swap to switch between the two calls 7 To end the...

Page 60: ...al call and the second call you answered select Swap or press Send Making a conference call You can join a total of five other calls in a conference call provided that your network and service plan include 6 way conferencing Please contact Cingular Wireless for more information Additional charges may apply and minutes in your mobile account may be deducted for each call included in the conference ...

Page 61: ... they are different from your mobile phone number Select OK Select the number you just entered and then select OK 5 Select OK Forwarding calls under certain conditions You can forward calls to another number when the line is busy a call is unanswered your Treo 680 is off or you are outside a coverage area TIP If you want to continue a conversation with one of the people on a conference call you ca...

Page 62: ...ls when your Treo 680 is not connected to a mobile network 6 If the forwarding number appears in the pick list select the number If the forwarding number does not appear in the pick list select Edit Numbers and then select New Enter a forwarding number and select OK Select the number you just entered 7 Select OK and then select OK again How many minutes have I used 1 Press Phone 2 Select the Call ...

Page 63: ...ing a contact 1 Press Phone 2 Select the Contacts tab 3 Press Menu 4 Select New Contact from the Record menu 5 Use the 5 way to move between fields as you enter info 6 Do any of the following Add a caller ID photo Select the Picture box See Assigning a caller ID photo for more info Add a caller ID ringtone Select the Ringtone pick list See Assigning a caller ID ringtone for more info Place the ent...

Page 64: ...hen select Done Assigning a caller ID photo 1 Press Phone 2 Select the Contacts tab 3 Open the contact you want to add the photo to see Viewing or changing contact information 4 Select Edit 5 Select the Picture box and do one of the following Select Camera to take a photo and add it to this contact entry when you save the photo if your Treo includes a camera Select Photos and select an existing ph...

Page 65: ...y 6 Select OK DID YOU KNOW If you assign pictures to your contacts in Microsoft Outlook or Palm Desktop software and you install the desktop software from the Palm Software Installation CD the pictures are automatically added to your contact entries on your Treo 680 when you sync If you use third party synchronization software picture sync may not be supported Check with the software developer for...

Page 66: ...er a call You can add unknown numbers to an existing contact or create a new contact entry List By Sets whether the Contacts list is sorted by last name or company name Deleting a contact 1 Open the contact you want to delete 2 Press Menu 3 Select Delete Contact from the Record menu and then select OK Creating a business card for beaming 1 Create a new contact and enter your own business card info...

Page 67: ...n tasks Dialing a phone number speed dial Opening an application Accessing a web page Addressing a message text MMS or email Accessing voicemail preset on your Treo TIP If you imported contacts from your SIM card to Contacts you may want to uncheck the Show SIM Phonebook box to avoid seeing duplicate entries TIP Need to copy a contact to your phone book on your SIM card In Contacts select the cont...

Page 68: ...ID YOU KNOW If you re upgrading from a Treo 600 650 most of your favorites should transfer from your old Treo along with your other info However you may need to rearrange the order in which your favorites appear by opening the Record menu and then selecting Organize Favorites For more info about upgrading see Upgrading from another Palm OS device KEY TERM Quick Key A letter that you can press and ...

Page 69: ...t New Favorite on the Record menu 5 Select the Type pick list and select Application Message Email or Web Link 6 Enter a label for the favorite and enter any other necessary information on the screen 7 Optional Enter a Quick Key 8 Select OK Editing a favorite button 1 Press Phone 2 Select the Favorites tab 3 Highlight the favorite button you want to edit 4 Press Menu 5 Select Edit Favorite on the ...

Page 70: ...on to the headset included with your Treo your Treo is compatible with the following types of hands free devices that are sold separately Wired headsets and car kits with a 2 5mm connector 3 pin or 4 pin Wireless headsets and car kits enabled with Bluetooth 1 1 or 1 2 wireless technology Check the specifications for your hands free device to confirm compatibility TIP To arrange your favorites open...

Page 71: ... any of the following tasks Answer an incoming call Answer a call waiting call Resume a call that you put on hold not available when multiple calls are in progress Swap between two calls one on hold and one active Hang up the active call TIP To listen to music in stereo you can purchase the Palm 2 in 1 Stereo Headset If you want to use a stereo headset with a 3 5mm connector then you need to purch...

Page 72: ...e bar 2 Select Bluetooth On NOTE The Bluetooth icon changes from gray to blue to let you know that Bluetooth technology is turned on 3 Optional Enter a device name that identifies your Treo 680 when it is discovered by other Bluetooth devices NOTE Use the same device name for all your Bluetooth connections If you change the device name you need to recreate any partnerships you already created KEY ...

Page 73: ...re difficult it is for the passkey to be deciphered 7 After you finish setting up the device select Done to return to Trusted Devices View NOTE For some car kits you need to initiate a Bluetooth connection from your Treo 680 to complete the partnership process To do this highlight the car kit in Trusted Devices View press Menu and then select Connect 8 Optional Enable advanced hands free features ...

Page 74: ...d and answer a call waiting call Hang up a single call Transfer an outgoing call from the earpiece on your Treo to the hands free device Ignore an incoming call Redial the last number you called from the hands free device Customizing advanced settings for your hands free device You can set whether your hands free device automatically answer calls provided the device supports this feature 1 Press A...

Page 75: ...er the call with your hands free device by pressing the multifunction button on your hands free device or you can answer the call with the earpiece on your Treo by using the controls on your Treo 680 see Receiving calls 4 Select Done Customizing phone settings Selecting ringtones You can set various tones for various types of incoming calls 1 Press Phone 2 Press Menu 3 Select Options and then sele...

Page 76: ...l from someone identified by caller ID who is not in your Contacts or Favorites This includes callers that have blocked their caller ID Roaming A special tone for incoming calls when you re outside your home mobile network This tone overrides all other ringtones unless you select No Sound 9 Select Done Creating and managing ringtones You can also record sounds and use them as ringtones 1 Press Pho...

Page 77: ...list and select when you want your Treo 680 to vibrate for a phone alert 7 Select an alert tone from the pick list for each of the following Voicemail Alert Plays when you have new voicemail Coverage in out Plays when you move into or out of a coverage area 8 Select Done Adjusting call volume While a call is in progress press the Volume button on the side of your Treo to adjust the call volume To ...

Page 78: ... 1 Press Phone 2 Press Menu 3 Select Options and then select Call Barring 4 Select the Outgoing and Incoming pick lists and then select the type of calls you want to prevent 5 Select OK Customizing the Main tab in the Phone application Phone Display Options let you customize the appearance and entry mode of the Main tab in the Phone application 1 Press Phone 2 Press Menu 3 Select Options and then ...

Page 79: ...OK Setting your dialing preferences Dialing preferences let you assign a prefix to your phone numbers For example you can automatically dial a 1 before all 10 digit phone numbers You can add a different prefix based on the length of the phone number 1 Press Phone 2 Press Menu 3 Select Options and then select Dial Preferences 4 Set any of the following options Dialing from North America Formats pho...

Page 80: ...d enter the prefix 408555 To call a colleague simply dial your colleague s 4 digit extension your Treo 680 automatically dials the rest and makes the call You can also create contact entries with just the extension number and then dial the number from your Contacts list 5 Select OK Manually selecting the wireless network When travelling outside the US you may be able to search for other wireless n...

Page 81: ...rts digital wireless transmission To use TTY you may need to make additional arrangements with Cingular Wireless Please contact Cingular Wireless s customer service department for more information 1 Press Phone 2 Select the Dial Pad tab 3 Enter TTY 4 Press Send 5 When a message appears indicating that TTY is enabled select OK To disable TTY repeat these steps What are all those icons You can monit...

Page 82: ...range but you are not actively transmitting data You can still make and receive calls Your phone is on and a GPRS or EDGE data connection is active You may not be able to receive calls when you are actively transmitting data If you make a call the data transmission is automatically interrupted and you must manually resume the data connection when you end the call You have new voicemail messages Yo...

Page 83: ...eeps if the Ringer switch is in the Sound On position and the icon changes from red to clear Your battery is being charged The lightning bolt turns from red to green when the battery is fully charged and your Treo 680 remains connected to the charger Your battery is fully charged and your Treo 680 is not connected to the charger You have new text or multimedia messages The number next to the icon ...

Page 84: ...KEY TERM EDGE Enhanced Data rate for GSM Evolution An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections Additional charges may apply DID YOU KNOW You can tap the Bluetooth icon to quickly turn Bluetooth wireless features on and off TIP To display the remaining battery power tap the battery icon at the top of the screen ...

Page 85: ...ng with friends family and colleagues anywhere you can access the Cingular Wireless data network You can send photos to your friends and family or create Microsoft Word or Excel files and send them to your colleagues You can also receive attachments to view and edit at your convenience Benefits Access email on the go Send and receive photos sound files Word and Excel files and more Save messages f...

Page 86: ...In this chapter Which email application should I use 81 The VersaMail application 83 Xpress Mail 96 GoodLink 97 Messaging 97 ...

Page 87: ...se email on your Treo 680 TIP An email application is not an email provider An email application just transfers messages from an account that you have already set up with a provider KEY TERM Email provider The service you use to send and receive email Your email provider s name appears between the symbol and the dot in your email address I want to Then choose this app Access an email account that ...

Page 88: ...en I m not connected to the Internet for example when I m on a plane Access my corporate directory to address email messages Access my corporate email on my desktop computer instead on the server requires desktop software installation and maintaining an always on connection between your computer and the Internet Access my corporate email using my IT department s GoodLink server software Sync my em...

Page 89: ... your VersaMail settings Windows Start Programs Palm Mac Insert the Palm Installation CD and click the link to the User Guide for the VersaMail Application in the Documentation folder How do I get started 1 If either of the following is true read the User Guide for the VersaMail Application on your computer You used the VersaMail application on your previous Palm OS device and you want to transfer...

Page 90: ...and outgoing mail server port numbers such as 110 incoming POP 143 incoming IMAP or 25 outgoing POP or IMAP If necessary Security settings APOP ESMTP SSL Setting up VersaMail to work with common providers 1 Press Applications and select Email to open the VersaMail application NOTE If you do not see the Email icon then you need to install VersaMail from the Palm Installation CD See Installing bonus...

Page 91: ...ou are not sure what to enter as your username 6 Select the Password box enter your email account password select OK and then select Next 7 Select Next and then select Done Setting up VersaMail to work with other providers 1 Press Applications and select Email to open the VersaMail application NOTE If you do not see the Email icon then you need to install VersaMail from the Palm Installation CD Se...

Page 92: ... select OK and then select Next 8 Enter your email address and the names of the incoming and outgoing mail servers and then select Next 9 If your system administrator or ISP provided port numbers or security settings select Advanced and then enter those settings 10 Select Done Creating and sending messages 1 From the Inbox select New 2 Begin entering one of the following for the addressee Email ad...

Page 93: ...dding attachments to your messages You can attach several types of files to your email messages Attaching photos and videos 1 Create the message to which you want to attach the photo or video 2 On the New Message screen select the red paper clip icon in the upper right corner TIP To move between fields press Up or Down on the 5 way DID YOU KNOW VersaMail makes up to five attempts to send a message...

Page 94: ...right corner 3 From the Type pick list select Sounds 4 Select the ringtone you want and then select Insert 5 Select Done Attaching Word Excel PowerPoint and PDF files 1 Create the message to which you want to attach the file 2 On the New Message screen select the red paper clip icon in the upper right corner 3 From the Type pick list select Documents 4 Select the file you want on the Documents scr...

Page 95: ...iewing messages 1 From any mailbox select Get or Get Send 2 From the Inbox select the message you want to view 3 If a large incoming message is truncated select More 4 Select Done Replying to or forwarding messages When you respond to messages you can select whether to include the original text see Customizing your email settings TIP When viewing a message tap the scroll arrows at the top of the s...

Page 96: ...ou finish with the attachment select Done to return to the Attachments dialog box TIP You can also tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment including View Install or Unzip depending on the attachment file type Save to card to save the attachment to an expansion card or select Viewer to select the application you want to use to vi...

Page 97: ...delete a message from the Inbox it moves to the Trash folder 1 Select the bullet next to the icon of each message that you want to delete To select adjacent messages drag the stylus so it touches the bullet to the left of each message Lift the stylus and drag again to select more adjacent messages 2 Press Menu 3 Select Delete on the Message menu 4 If a confirmation dialog box appears select OK to ...

Page 98: ... to automatically retrieve email messages set preferences for how and when messages are retrieved add a signature to an outgoing message and more For complete information on all of the email settings you can customize see the User Guide for the VersaMail Application on your computer Windows Start Programs Palm Mac Insert the Palm Installation CD and click the link to the User Guide for the VersaMa...

Page 99: ...an choose any number of days but you can set up only one schedule for each email account 8 Select OK and then select Get Mail Selecting alert tones When you schedule Auto Sync for a given account you can choose a sound such as a bird a phone or an alarm to let you know when new email arrives 1 From any mailbox screen press Menu 2 Select Options and then select Preferences 3 Select Alerts 4 Check t...

Page 100: ...ing subjects only or entire messages each time you retrieve email If the box is unchecked messages are retrieved according to the option you select in the Get pick list Unread messages IMAP accounts only Downloads only unread mail to your Treo 680 If you don t check this box and you select Get Send all the messages on your mail server are downloaded to your Inbox including messages you ve read Mai...

Page 101: ...intact and displays other messages as plain text Text Displays all messages as plain text regardless of the format in which they were sent Attaching a signature to a message You can attach a personal signature with info like your company s address and phone numbers to the bottom of all messages you send 1 From any mailbox screen press Menu 2 Select Options and then select Preferences 3 Select Sign...

Page 102: ...allation CD and click the link to the User Guide for the VersaMail Application in the Documentation folder Xpress Mail Xpress Mail works with your existing corporate and personal email accounts to transfer messages to your Treo 680 To access your corporate email the Xpress Mail desktop must be running and your computer must be connected to your mail server To use Xpress Mail to access email on you...

Page 103: ... using it For more information visit www good com 1 Press Applications and select Get Good 2 Follow the onscreen instructions to download and install the software Messaging You can use the Messaging application to exchange brief text messages SMS and multimedia messages MMS with other devices and email addresses that support these forms of messaging Before you use your Treo to send or receive mess...

Page 104: ...ss NOTE Sending text messages to land line phones may not be supported 4 Enter your message or select QuickText to insert predefined phrases To insert emoticons select NOTE Some symbols can t be used in text messages The Messaging application automatically replaces invalid characters 5 Select Send DID YOU KNOW You can page someone to call you by sending them a blank text message TIP If you see num...

Page 105: ...e no spaces and then select the recipient s phone number or email address If the recipient s name is not in the list of recent addresses or your Contacts list enter the phone number or email address 5 Enter a subject 6 Select the image placeholder and then select one of the following Attach image Insert one photo or video from your Treo 680 or an expansion card Take new picture Take a picture with...

Page 106: ...ect High Priority from the Compose menu to mark the message as urgent 12 Select Send Receiving messages When your phone is turned on and is in an area of wireless coverage you automatically receive new text messages For multimedia messages you can set your Treo 680 to automatically download new messages or to notify you that a message is ready to be downloaded see Customizing your Messaging settin...

Page 107: ... contains a telephone number email address or URL you can dial the number send an email message or go to the web page immediately 1 Press Applications and select Messaging 2 Select the message that contains the link you want to use 3 Select the phone number email address or URL appears as underlined blue text Your Treo automatically launches the appropriate application from the link TIP When you r...

Page 108: ...e Memo To save a picture press Menu and select Save Picture from the Message menu You can access saved pictures later by pressing Applications and selecting Pics Videos To copy the text use the stylus to highlight the text then press Menu select Edit and then select Copy To stop playback of a message select Play Stop To view message details press Menu and select Message Details from the Message me...

Page 109: ... delete 3 Press Menu 4 Select Purge from the Message menu 5 Select the Purge pick list and then select an option 6 Select OK Chatting with Messaging When you exchange more than one message with a single contact the messages you exchange with that person are grouped into a chat session When you select a chat session from your message list the upper part of Chat View displays all messages you ve exc...

Page 110: ...nd reply to it Continue an existing chat Select a message that displays the Chat icon 3 Enter your message 4 Select Send Customizing your Messaging settings 1 Press Applications and select Messaging 2 Press Menu 3 From the Options menu select Preferences 4 On the Messages tab set any of the following preferences for your individual messages TIP To find a chat you had with someone open your Messagi...

Page 111: ...t and prompt you to go to the message Message validity period Indicates how long you want an outgoing message to be valid 5 Select the Chat tab and set any of the following preferences for chat sessions Create chats from messages Indicate when you want to group messages from the same person into a chat Show timestamps in chats Indicate whether you want to see the local date and time the message wa...

Page 112: ... while roaming Network Configuration Indicate if you want to use Automatic or Manual message retrieval If you select Manual select Edit and enter Cingular Wireless s settings NOTE We recommend that you do not change the Network Configuration settings 7 Select OK Selecting Messaging alert tones 1 Press Applications and select Messaging 2 Press Menu 3 Select Options and then select Alerts 4 Select t...

Page 113: ... exclamation point The following icons show the message type and additional status info TIP By default the Messaging app shows the Inbox folder To view a different folder select the folder list in the title bar and select a different folder from the list A text message A chat session A multimedia message that is ready for you to download A multimedia message that is fully downloaded A multimedia m...

Page 114: ...Y O U R E M A I L A N D O T H E R M E S S A G E S 108 4 C H A P T E R ...

Page 115: ... feature of your Palm Treo 680 smart device helps you easily set up wireless connections to a number of devices so you can enjoy the convenience of cable free connectivity You can also use your Treo 680 to connect your computer to the Internet and to share contacts or your favorite photos with other people Benefits Carry the web with you Store web pages for offline viewing Connect to Bluetooth hea...

Page 116: ...In this chapter Web browser 111 Connecting your computer to the Internet through your Treo 119 Connections with Bluetooth devices 122 ...

Page 117: ...Mode you can see most content without scrolling left or right You can also switch to Wide Page Mode if you like DID YOU KNOW The security certificates and 128 bit Secure Sockets Layer SSL encryption let you visit secure websites like ones for banking and using email Some secure sites also require specific browsers so those may not work with your web browser DID YOU KNOW The web browser supports Ja...

Page 118: ...l through the page In Optimized Mode the default format press Up or Down In Wide Page Mode use all buttons on the 5 way to scroll in any direction Follow a link to another web page In Optimized Mode highlight the link by pressing Left or Right and then press Center to go to the selected page In Wide Page Mode use the stylus to select a link Submit a form Enter the info and then select the onscreen...

Page 119: ...on fields 5 Select OK and then select OK again Saving a page You can use the web browser to save a page for offline viewing so you don t need a wireless connection to view it later 1 Go to the page you want to save 2 Press Menu 3 Select Save Page from the Page menu 4 Select OK and then select OK again Viewing bookmarks or saved pages Bookmarks and saved pages both appear in Bookmarks View Saved pa...

Page 120: ...kmarks and saved pages Bookmarks View has ten pages where you can store and arrange bookmarks and saved pages in a way that works for you For example you can store travel links on one bookmark page stock links on another and business links on a third page DID YOU KNOW You can make Bookmarks View the default view when you open the browser Open the Options menu and select Preferences Select the Star...

Page 121: ... When you download a file you can open it in the application that recognizes the file For example if you download an MP3 file you can listen to it later in the Pocket Tunes application If a file is not recognized by any application on your Treo 680 you cannot open it on your Treo You can however download the file to an expansion card transfer it to your computer using an expansion card reader sold...

Page 122: ...icon To view or listen to the streamed content select Play 2 Once streaming begins playback starts automatically Use the following controls when viewing or listening Select to return to the web page containing the streamed content Select or press Center to pause playback Select or press Center to resume playback after pausing A few seconds after playback begins the toolbar is hidden and you can vi...

Page 123: ... menu 3 Select the web page you want to load Finding text on a web page 1 In Page View press Menu 2 Select Find Text on Page from the Page menu 3 Enter the text you want to find 4 Check or uncheck the Wrap Search box to indicate whether you want the search to wrap from the end of the page to the beginning when the end is reached 5 Select Find to start the search Customizing your web browser settin...

Page 124: ...n store personalized info on your Treo Some sites do not work properly if you select this option Disable JavaScript Bypasses JavaScript elements on the web pages you view Tap and Drag Determines whether dragging the stylus selects text or scrolls through the content of the page Normal mode Fast mode Determines whether a web page appears as designed Normal mode or with some of the items removed for...

Page 125: ...he Indicates how much memory is being used by your cache to store recent pages and history To free up this memory select Clear Cache Clear cache on exit Determines whether the cache clears each time you exit the web browser Set Proxy Sets up a proxy server to access the Internet If your connection requires a proxy server please contact your Internet service provider or IT administrator for this in...

Page 126: ...Applications and select Bluetooth 3 Select Bluetooth On if it is not already selected and then select Setup Devices 4 Select Trusted Devices 5 Select Add Device The discovery icon appears indicating that the discovery process is active 6 Select your computer from the Trusted Devices list and then select OK 7 Make up a passkey enter it on the Bluetooth Security screen and then select OK The passkey...

Page 127: ... check your computer s documentation for how to set up Bluetooth technology to access the Internet using a DUN connection BEFORE YOU BEGIN Verify that DUN is enabled on your computer See the documentation that came with your computer for details 1 Open the Bluetooth application on your computer and let it locate the Treo you paired it with in the previous procedure 2 Double click the icon or optio...

Page 128: ...ss features of your Treo 680 that require a data connection it frees up the Bluetooth feature so that you can connect to other Bluetooth devices and it optimizes battery life too 1 On your computer right click the icon or option representing your Treo 680 2 Click Disconnect Connections with Bluetooth devices With the built in Bluetooth wireless technology on your Treo you can connect to a number o...

Page 129: ... other factors When you configure a hands free device as described previously in Connecting to a Bluetooth hands free device the hands free device automatically appears in your Trusted Devices list Follow the steps in this section to add other devices to your Trusted Devices list such as a friend s handheld Requesting a connection with another Bluetooth device 1 Press Applications and select Bluet...

Page 130: ...RTANT Some Bluetooth devices have a preset passkey if so you can find the passkey in the documentation for that device Other devices provide a screen where you enter a passkey that you make up In either case you must use the same passkey on both your Treo 680 and the other Bluetooth device We recommend that where possible you make up a passkey of 16 alphanumeric characters letters and numerals onl...

Page 131: ...o change it back to Hidden Temporary Enables Bluetooth devices that are not on your Trusted Devices list to request a connection with your Treo 680 during the next two minutes Your Treo 680 reverts to the Hidden setting and becomes inaccessible to other devices after two minutes Hidden Allows only devices with which you have previously formed a partnership to request a connection with your Treo 68...

Page 132: ... other Bluetooth device We recommend that where possible you make up a passkey of 16 alphanumeric characters letters and numerals only to improve the security of your Treo The longer the passkey the more difficult it is for the passkey to be deciphered 6 Optional Check the Add to trusted device list box if you want to form a partnership with the requesting device 7 Select OK ...

Page 133: ...u can keep your favorite photos right on your Treo videos too And there s no need to carry an expensive MP3 player you can play music on your Treo Simply transfer songs onto your Treo or an expansion card and then listen through your stereo headphones cards and headphones sold separately Benefits Never be far from your favorite people places and songs Arrange your photos videos and songs No separa...

Page 134: ...In this chapter Camera 129 Pictures Videos 133 Pocket Tunes 139 ...

Page 135: ...sages MMS and use pictures to personalize your Treo 680 such as wallpaper or picture caller ID see Assigning a caller ID photo for details You can also move pictures and videos to a computer by synchronizing your Treo 680 with your computer Taking a picture You can store pictures on your Treo 680 or on an expansion card 1 Press Applications and select Camera 2 By default the Camera application sto...

Page 136: ...apture the picture 6 Do any of the following TIP The default camera resolution is VGA 640 x 480 and it also supports QVGA 320 x 240 resolution To view these settings before you take a picture press Menu Saves the picture in the location you selected in step 2 Deletes the picture Opens a dialog box where you can select how you want to send the picture Messaging Bluetooth or Email The receiving devi...

Page 137: ...log box where you can enter an album name and select the storage location Treo 680 or expansion card TIP To add an audio caption later open the picture and then select Audio Caption from the Photo menu DID YOU KNOW You can personalize a picture Open the Photo menu select Draw on and then use the drawing tools to add your own personal touch When you save the picture you can replace the original or ...

Page 138: ...Menu If you are in Camera View the Photo Settings screen appears If you are in Camcorder View the Video Settings screen appears Plays the video so you can review it Saves the video in the location you selected in step 2 Deletes the video Opens a dialog box where you can select how you want to send the video Messaging Bluetooth or Email The receiving device must support the method you select and vi...

Page 139: ...u can record videos with or without sound Resolution Sets the default size for newly captured pictures or videos Date stamp Pictures only Determines whether the date the picture is taken appears on your pictures Review photos videos Determines whether you can review pictures or videos before saving them and how quickly they are automatically saved Auto naming Assigns a name to a series of pictures...

Page 140: ...deos captured on many popular digital cameras Your Treo 680 supports the following types of video files 3GP with H 263 video and AMR audio 3G2 with MPEG 4 video and QCELP audio MP4 with MPEG 4 H 264 video and MP3 AAC AAC audio MPG with MPEG 1 video and MPEG 1 audio M4V with MPEG 4 H 264 video and MP3 AAC AAC audio TIP To view an album from an expansion card insert the card and select the album fro...

Page 141: ...Off if you want to see the toolbar 4 Press Space to start the slide show 5 Press Center to return to the previous view Sending pictures or videos You can send pictures or videos to an email address or to other devices that support picture and video messaging 1 From the Album list select the album that contains the picture s or video s you want to send 2 Select Send DID YOU KNOW If you pause video ...

Page 142: ...eo 680 and an expansion card 1 From the Album list select the album that contains the picture s or video s you want to copy 2 Press Menu 3 Select Copy to from the Photo or Video menu 4 Select the pictures or videos to copy or select Select All to copy the entire album A appears next to selected items 5 Select Copy 6 Select the Copy items to pick list and select whether you want to copy the selecte...

Page 143: ...pplication 1 Display the picture you want to save as wallpaper 2 Press Menu 3 Select Options and then select Save as Wallpaper 4 When the confirmation message appears confirm by selecting Yes or decline by selecting No TIP You can also move pictures and videos between albums Open the Photo or Video menu and select Move to The remaining steps are the same as copying pictures but use the Move comman...

Page 144: ... to delete the entire album An X appears next to selected items 5 Select Delete 6 Select Delete to confirm the deletion Viewing pictures and videos on your computer When you synchronize your Treo 680 your pictures and videos are copied to your desktop computer You can view pictures in JPEG format and videos in MPEG 4 format 3G2 file extension You can email them to friends using your desktop email ...

Page 145: ...play them using Pocket Tunes on your Treo 680 Setting up Windows Media Player for MP3 On a Windows computer you need to set Windows Media Player to save your music files in MP3 format in order for the files to be compatible with Pocket Tunes 1 Connect your Treo 680 to your computer with the sync cable 2 Press Applications and select pTunes 3 On your computer open Windows Media Player and then clic...

Page 146: ... Convert files as required by this handheld recommended box Click Apply 9 Click OK and then click OK again You now have set up Windows Media Player to transfer MP3 files to the Pocket Tunes application on your Treo 680 Setting up iTunes for MP3 On a Mac use iTunes included with OS X to convert music from a CD to MP3 format For more information on using the iTunes software see the documentation tha...

Page 147: ...ore you can transfer MP3 files from your computer BEFORE YOU BEGIN On a Mac you need an expansion card sold separately to listen to music on your Treo You cannot transfer MP3 files from your Mac directly onto your Treo 1 Connect your Treo to your computer with the USB sync cable 2 On your Treo 680 press Applications and select pTunes 3 If you are transferring MP3 files from a Mac insert an expansi...

Page 148: ...ia Player 2 Insert the music CD into your computer s CD drive 3 Select the Rip tab 4 Select the tracks you want to convert to MP3 5 Select Rip Music 6 Transfer the MP3 files to your Treo 680 as described in Transferring MP3 files from your computer MAC ONLY 1 On your Mac open iTunes 2 Insert the music CD into the CD drive on your Mac 3 Check the boxes next to the tracks you want to convert to MP3 ...

Page 149: ... access any of the following icons Play Plays or resumes playback of the current song Next song Plays the next song Previous song Plays the previous song Choose song Displays a list of songs to choose from Pause Pauses playback NOTE To adjust the volume during playback press the Volume button on the side of your Treo TIP You can change the settings on your Treo so that pressing and holding the Sid...

Page 150: ...t to play a group of songs in a particular order you can create a playlist 1 Press Applications and select pTunes 2 Press Menu 3 Select Actions and then select Manage Playlists 4 Select New and then enter a name for the playlist 5 Select Add Song Select the songs you want to include on the playlist 6 Select Save List Editing a playlist 1 Press Applications and select pTunes 2 Press Menu 3 Select A...

Page 151: ...ng and then select Remove To add a song select Add Song check a song s box and then select Done To move a song up or down one slot select a song and then select Up or Down 6 Select Save List TIP To delete a playlist select Manage Playlists from the Actions menu select the playlist and then select Delete List Select Yes to confirm the deletion ...

Page 152: ...Y O U R P H O T O S V I D E O S A N D M U S I C 146 6 C H A P T E R ...

Page 153: ... information even if your battery is completely drained All of your personal info is backed up each time you synchronize and your info is kept private when you use the security features on your Treo Also you can easily share info with others electronically Benefits Track current future and past appointments Make to do lists that get done Set reminders for appointments birthdays important tasks and...

Page 154: ...In this chapter Calendar 149 World Clock 156 Tasks 158 ...

Page 155: ...number of unread email messages and any items on your Tasks list that are overdue or due today If there s room Agenda View also lists events on future dates Day View Shows your daily schedule one day at a time Week View Shows your schedule for an entire week The time frames are based on the Start Time and End Time settings in Calendar Preferences Month View Shows your schedule for a whole month In...

Page 156: ...ne you want 7 Select OK 8 Enter a description for the event IMPORTANT If you use Palm Desktop software do not add time zones to your events Palm Desktop does not support time zones If you use Microsoft Outlook you can use the time zone feature but you must install the conduit that came with your Treo 680 or a subsequent update on all the computers with which you sync your Treo 680 Chapura PocketMi...

Page 157: ...s use time zones box All your new events will be assigned to your local time zone existing events aren t affected and you can change the time zone setting for individual events TIP If you want your events with time zones to stay at the same time in Calendar regardless of the time zone you are in go to Date Time Preferences select the Automatically set pick list and select Date and time If you sele...

Page 158: ...doesn t appear on the list select Other to define a custom interval 4 Select OK TIP To enter a birthday or anniversary add this info to the person s Contacts entry and it automatically appears in your Calendar TIP To enter a holiday create an untimed event Then from the Details screen select Every year as the repeat interval DID YOU KNOW If you sync with Microsoft Outlook and your events include o...

Page 159: ...peat steps 4 and 5 to add or edit more categories 7 Select OK two more times Now that the categories are set up with colors you can assign categories to your events to color code them See the next section for details Changing or deleting an event 1 Select the event you want to edit or delete 2 Select Details 3 In addition to the settings covered earlier in this chapter you can also change any of t...

Page 160: ...o becomes the Agenda View background Check the Background box select the image placeholder and then select a photo Adjust the fade setting so that the text is easy to read against the photo 5 Select Day and set any of the following options Show Category List The Category pick list appears in Day View Show Time Bars The time bars appear in Day View to show the duration of an event and to illustrate...

Page 161: ... for a specific date but not a specific time appear in Month View Daily Repeating Events The events that repeat every day appear in Month View 7 Select OK Selecting alarm tones 1 Press Menu 2 Select Options and then select Sound Preferences 3 Select the Application pick list and select Calendar 4 Select the Volume pick list and select the volume level TIP You can customize your Treo 680 to display...

Page 162: ...nt of time before the event for which the alarm goes off 7 Select Done World Clock World Clock displays the day and time in three cities anywhere around the globe Whether you re traveling or staying home it s easy to keep track of the best time to reach your business associates friends and family in faraway places TIP You can also record sounds and use them as alarms Select Manage on the Sound Ale...

Page 163: ...nd select World Clock 2 Select a City pick list and select a city in the same time zone Adding cities If the city you want to display is not in the predefined list you can add it 1 Select a City pick list and select Edit List 2 Select Add 3 Select a location in the same time zone as the city you want to add and then select OK TIP If you did not select the option to get the date and time from the m...

Page 164: ...u can use as a travel alarm 1 Select Off in the upper right corner 2 Select the time you want the alarm to sound 3 Select OK Tasks You can use Tasks to remind you of tasks you need to complete and to keep a record of when you finish tasks Adding a task 1 Press Applications and select Tasks 2 Select New to create a new task 3 Enter a description of the task The text can be longer than one line Sett...

Page 165: ... off a repeating task the next instance of this task automatically appears in your task list Private Check this box to mark this task private See Working with private entries for additional information Select this button to enter additional text that you want to associate with the task 4 Select OK Checking off a task 1 Select the task you want to check off 2 Press Center or tap in the box to check...

Page 166: ...7 Days Next 7 Days or Past Due Category Displays tasks that are assigned to the selected category Select the Category pick list to select a different category TIP If you accidentally check off a task and need to uncheck it highlight the task again and press Center on the 5 way to uncheck it TIP You can set Tasks to record the date that you completed a task and you can select to show or hide comple...

Page 167: ...s appear in the list Show Completed Tasks Displays tasks you ve checked off Record Completion Date Replaces due date with the completion date when you complete check off the task Show Due Dates Displays task due dates and inserts an exclamation point next to overdue tasks Show Priorities Displays the priority setting for each task Show Categories Displays the category for each task Alarm Sound Set...

Page 168: ...Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 162 7 C H A P T E R ...

Page 169: ...the most convenient location any time Leave your note pad and voice recorder at home Use Memos to type notes Use Voice Memo to record notes agenda items and other important thoughts and play them back right on your Treo 680 You can even send your notes and voice memos to a friend or colleague by attaching them to an email or multimedia message Benefits Manage Word Excel PowerPoint and PDF files on...

Page 170: ...In this chapter Documents To Go Professional 165 Memos 166 Voice Memo 167 ...

Page 171: ...ormat If you install the Documents To Go desktop software from the Palm Software Installation CD you can use Documents To Go to transfer files from your computer to your Treo 680 when you synchronize Here are a few more examples of what you can do with Documents Send and receive email attachments in Word Excel PowerPoint and Acrobat file formats DOC XLS PPT and PDF View Word Excel PowerPoint and A...

Page 172: ...u want to appear in the memo 3 Select Done TIP For more info on the Documents To Go application on your Treo 680 go to www dataviz com If you installed the desktop application from the Palm Software Installation CD you can also click the Documents To Go icon on your computer and then click Help TIP Install the Files application from the Palm Software Installation CD to easily browse and manage fil...

Page 173: ...Treo 680 while recording your memo After you finish recording release the Side button The memo is automatically saved to your Treo 680 2 Optional Enter a title for the memo TIP You can assign categories to your memos Open the memo you want to change select the category pick list at the top of the screen and select a category TIP You can also access Voice Memo by pressing Applications and selecting...

Page 174: ...p playback TIP To adjust the volume level press the Volume button on the side of your Treo 680 TIP To change a voice memo title open the Voice Memo menu and select Rename Memo DID YOU KNOW You can send a voice memo in an email or MMS message see the documentation for your email application or Creating and sending a multimedia message You can also use Bluetooth wireless technology to send a voice m...

Page 175: ...no need to enter info twice Expansion cards sold separately provide a compact and limitless storage solution When one card becomes full simply use another card to carry your extra music and video clips and to install and run cool games and other software from dictionaries to travel guides Benefits Locate info in your applications with the Find feature Install applications games and other software ...

Page 176: ...lerts 171 Calculator 172 Installing applications 174 Removing applications 176 Viewing application info 177 Sending information with Bluetooth wireless technology 178 Beaming information 180 Synchronizing information advanced 182 Using expansion cards 188 ...

Page 177: ...nt to find 3 Select OK to start the search 4 In the search results select the text you want to review or select Find More to continue the search Viewing and using the alerts The Alert dialog box on your Treo 680 shows info about incoming items such as new email messages and Calendar events An alert also notifies you when you miss a phone call To view the Alert dialog box tap the blinking bell with...

Page 178: ...e screen Select Clear All to delete all alerts in the Alert dialog box Calculator Calculator includes a basic calculator plus an advanced calculator with scientific financial and conversion functions Switching between Basic and Advanced Calculator Modes 1 Press Applications and select Calc 2 Press Menu 3 Select Options and then select Advanced Mode or Basic Mode TIP In Basic Mode you can also pres...

Page 179: ...uch as And Not Or and Xor Statistics Statistical functions such as sum factorial and random number generator Weight Tmp Weight and temperature conversions for metric and English values Length Length conversions for metric and English values Area Area conversions for metric traditional and English values Volume Volume conversions for metric and English values 4 Press Menu 5 Select Pref and then sel...

Page 180: ...ng bonus software from the CD The Palm Software Installation CD includes several bonus software applications that you can install on your Treo 680 You can install these applications when you install the desktop software or you can install them later 1 Insert the Palm Software Installation CD into the CD drive on your computer 2 Click Install bonus software 3 Click the name of the application you w...

Page 181: ...To install an app from your computer to your Treo you must first install Palm Desktop software on your computer see Installing the desktop synchronization software 1 Windows Drag and drop the file s onto the Palm Quick Install icon on the Windows desktop Mac Drag and drop the file s onto the Send To Handheld droplet in the Palm folder 2 Select your device name from the User list and then click OK ...

Page 182: ...nd extensions that you install you cannot remove the built in apps that reside in the ROM portion of your Treo Applications that you cannot remove appear with a Lock icon next to them 1 Press Applications 2 If you want to remove an application from an expansion card insert the card into your Treo 3 Press Menu 4 Select Delete on the App menu 5 Select the Delete From pick list and select the locatio...

Page 183: ...ckup subfolder may be located in the palmOne or Handspring folder 2 If you find a PRC or PDB file for the application you just removed delete the file from the Backup subfolder 3 Delete the file from your device again Viewing application info The Info screens display basic statistics about the applications on your Treo 1 Press Applications 2 Press Menu 3 Select Info on the App menu 4 Select the De...

Page 184: ...wireless connection In most applications you can send an individual entry or item such as a contact or a picture You can also send all the entries in a category such as all contacts in the Business category 1 Press Applications and select Bluetooth 2 Select Bluetooth On 3 Open an application 4 Select the entry or category you want to send You cannot send an item that has a lock next to it 5 Press ...

Page 185: ...OK 11 Wait for a message to indicate that the transfer is complete before you continue using your Treo Receiving info over a Bluetooth wireless connection 1 Press Applications and select Bluetooth 2 Select Bluetooth On 3 Select the Visibility pick list and select one of the following Visible Enables Bluetooth devices that are not on your Trusted Devices list to request a connection with your Treo ...

Page 186: ...d on the top of your Treo 680 next to the Ringer switch behind the small dark shield Beaming an entry You can beam an individual entry or item such as a contact or a picture You can also beam all the entries in the selected category such as all the contacts in the Business or Family category TIP The Device Name in the Bluetooth app is the name other devices with Bluetooth wireless technology see w...

Page 187: ... port on your Treo directly at the IR port of the receiving device 6 Wait for the Beam Status dialog box to indicate that the transfer is complete before you continue using your Treo Beaming an application Not all applications can be beamed A lock icon appears on the Beam screen next to applications that cannot be beamed 1 Press Applications 2 Press Menu 3 Select Beam from the App menu 4 Select th...

Page 188: ...dialog box 4 When the Beam Status dialog box appears select a category for the entry 5 Select Yes to receive the information or No to refuse it Synchronizing information advanced Changing which applications sync By default information from Calendar Contacts Memos Pictures Videos and Tasks is updated each time you synchronize your Treo 680 You can change which applications synchronize For example i...

Page 189: ...chronization for Memos if you do not use this app NOTE If you want the information in one location Treo 680 or computer to completely replace the information in the other location for that app select one of the two overwrite options For example if the Calendar info on your Treo 680 is accurate but the info on your computer has become corrupted select Handheld overwrites Desktop for the Calendar ap...

Page 190: ...menu select your device name 4 Select the application for which you want to turn synchronization on or off and then click Conduit Settings 5 Select Synchronize the files to turn on synchronization for an app Select Do nothing to turn off synchronization for an app that currently synchronizes for example to turn off synchronization for Memos if you do not use this app NOTE If you want the informati...

Page 191: ...puter is enabled with Bluetooth wireless technology you can synchronize wirelessly over a Bluetooth connection 1 Press Applications and select Bluetooth 2 Select Bluetooth On 3 Optional Enter a device name that identifies your Treo 680 when it is discovered by other Bluetooth devices NOTE Use the same device name for all your Bluetooth connections If you change the device name you need to recreate...

Page 192: ...ons View 0 You re now ready to sync your Treo 680 with your Bluetooth computer Synchronizing over a Bluetooth connection When you synchronize using the Bluetooth wireless feature on your Treo you don t need your sync cable This is especially useful if you travel with a laptop enabled with Bluetooth wireless technology BEFORE YOU BEGIN Verify the following on your computer It includes built in Blue...

Page 193: ... your Treo you don t need your sync cable This is especially useful if you travel with an IR enabled laptop BEFORE YOU BEGIN Your computer must include the following items An enabled IR port and driver or an IR device attached to it Check your computer s documentation to see if it supports IR communication HotSync manager must be active On a Windows computer you know HotSync manager is active when...

Page 194: ...the HotSync Software Setup window 5 On your Treo 680 press Applications and select HotSync 6 Select Local 7 Select the pick list below the HotSync icon and select IR to a PC Handheld 8 Position the IR port on your Treo within a few inches of your Mac s IR port 9 Select the HotSync icon on your Treo 680 When synchronization is complete a message appears at the top of your Treo 680 screen Be patient...

Page 195: ...ening so make sure the SDIO card fits inside the expansion door opening before making your purchase Inserting an expansion card 1 Open the expansion slot door 2 Hold your Treo with the screen facing you and hold the card with the label facing you The notch on the card should be in the upper corner closest to the screen 3 Insert the card into the expansion card slot until you feel it lock into plac...

Page 196: ... 4 Close the expansion slot door Opening applications on an expansion card After you insert an expansion card into the expansion card slot you can open any of the applications stored on the expansion card 1 Insert the expansion card into the expansion card slot The Card category of Applications View automatically appears 2 Select the icon for the application you want to open 3 Press Center to open...

Page 197: ...n which you want to open the item For example to view a picture select Pics Videos Copying applications between an expansion card and your Treo You can copy applications from your Treo to your expansion card and vice versa 1 Press Applications 2 Press Menu 3 Select Copy from the App menu 4 Select the Copy To pick list and select the destination Phone or card name 5 Select the From pick list and se...

Page 198: ...d slot 2 Select the category pick list at the top of the screen and select All 3 Select Card Info 4 Press Menu 5 Select Rename Card from the Card menu 6 Enter a new name for the card 7 Select OK Formatting an expansion card Formatting an expansion card is similar to formatting a disk on a computer When you format an expansion card you erase all the information stored on the card TIP If you have tr...

Page 199: ...Info 4 Press Menu 5 Select Format Card from the Card menu 6 Enter a new name for the card 7 Select OK TIP If you format a card any photos or documents that were previously stored on the card are deleted from your desktop software the next time you sync You can recover these files from the backup folder or you can prevent the deletion by temporarily changing your sync settings for the affected appl...

Page 200: ...Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 194 9 C H A P T E R ...

Page 201: ...the sounds fonts screen colors and more Take advantage of different levels of security Prevent making an accidental and expensive phone call by locking the keyboard Some settings can help extend the life of your Treo battery There are lots of ways to make your Treo work better for you Benefits Access applications quickly Make your screen easy to read Conserve power Enjoy your Treo 680 more ...

Page 202: ...In this chapter System sound settings 197 Display and appearance settings 198 Applications settings 201 Locking your Treo and info 203 System settings 210 Connecting to a VPN 212 ...

Page 203: ...nds again slide the Ringer switch to the Sound On position NOTE For info on setting the vibrate option see the section on setting alert tones in the chapters that describe the individual applications When you slide the Ringer switch back to the Sound On position it restores the previous sound settings Setting system volume levels You can set the volume level for system sounds such as the tone that...

Page 204: ...t 2 Press Left and Right to adjust the brightness 3 Select Done Changing the screen font You can change the screen font in Calendar Contacts Memos Messaging Tasks and Web The font styles may vary between applications and some applications may offer fewer choices 1 Open the application in which you want to change the font 2 Press Menu 3 Select Options and then select Font TIP To temporarily set the...

Page 205: ... the built in applications on your Treo 680 use the Formats Preferences settings 1 Press Applications and select Prefs 2 Select Formats 3 Set any of the following preferences Preset to The standard number conventions for your country When you select a country the other Formats Preferences are automatically set to that country s conventions You can also edit each option individually Time The time f...

Page 206: ...e 1 Press Applications and select Prefs 2 Select Touchscreen 3 Follow the onscreen instructions and tap the screen where indicated 4 Select Done Changing the system color scheme 1 Press Applications and select Prefs 2 Select Color Theme 3 Select a color scheme from the list 4 Select Done TIP You can also set the wallpaper for the Main tab in the Phone application see Customizing the Main tab in th...

Page 207: ...tions by category Do one of the following Press Applications repeatedly to cycle through the categories Select the category pick list at the top of the screen and select a category Select All to display all of your applications Changing Applications View By default Applications View displays each application as an icon As an alternative you can view a list of applications The list view is particul...

Page 208: ... you become comfortable with the features of your Treo 680 If you do change the primary button assignments remember that the instructions in this guide and in the other help features refer to the original button settings 1 Press Applications and select Prefs 2 Select Buttons 3 Select the pick list next to the item you want to reassign and then select an application 4 Select Done DID YOU KNOW You c...

Page 209: ...tions and select Prefs 2 Select Default Apps 3 Select each pick list and select the application you want to associate with that function 4 Select Done Locking your Treo and info Your Treo includes several features to protect your Treo 680 from inadvertent use and keep your information private You can lock any of the following features on your Treo 680 Keyboard Keyguard You can use the Keyguard fea...

Page 210: ...you wake up the screen you must turn off Keyguard to unlock the keyboard and use your Treo 680 To turn off Keyguard do the following 1 When the screen is off press Power End to wake up the screen 2 Press Center to turn off Keyguard You can change how quickly Keyguard turns on or you can disable this feature altogether To change the Keyguard settings do the following 1 Press Applications and select...

Page 211: ...een buttons while you re holding your Treo 680 near your ear to speak 4 Select Done Locking your phone Phone Lock You can lock your SIM card to prevent unauthorized calls and use of other wireless features When your SIM card is locked you must enter the correct PIN code to unlock it even if you move it to a different phone You can still make emergency calls when your phone is locked however IMPORT...

Page 212: ...elect OK 8 Turn your phone off to activate the phone lock feature 9 To turn your phone on again press and hold Power End enter your PIN and then select OK to unlock your Treo 680 Your SIM card locks again when you turn off your Treo 680 and then turn it back on To disable the current Phone Lock settings 1 Press Phone 2 Press Menu 3 Select Options and then select Phone Lock 4 Uncheck the Lock SIM b...

Page 213: ...eviously synchronized info the next time you sync see Synchronizing information the basics 1 Press Applications and select Security 2 Select the Password box 3 Assign a password and a password hint 4 Select the Auto Lock Device box 5 When prompted enter your password and select OK 6 Select one of the following options Never Prevents your Treo from locking automatically On power off Locks your Treo...

Page 214: ...ked If you define a password you must enter it to display private entries If you do not define a password you or anyone else can reveal private entries without a password 1 Open the entry that you want to mark private 2 Select Details 3 Check the Private box 4 Select OK Hiding or masking all private entries Make sure the entries you want to mask or hide are marked private 1 Press Applications and ...

Page 215: ...ct OK Security and Palm Desktop software Windows You can set the Windows version of Palm Desktop software to observe the security password for your Treo 680 If you forget your password you cannot view your information in Palm Desktop If your Treo 680 is unlocked you can change your password on your Treo 680 but all entries marked as private are deleted You can restore your private entries the next...

Page 216: ...rences screen 5 Select Done System settings Setting the date and time By default your Treo 680 synchronizes the date time and time zone with the Cingular Wireless network when your phone is on and you are inside a coverage area Date Time Preferences also enable you to manually set the date time and location time zone setting for your Treo 680 1 Press Applications and select Prefs 2 Select Date Tim...

Page 217: ...to adjust settings to maximize the battery s performance 1 Press Applications and select Prefs 2 Select Power 3 Set any of the following preferences Brightness Sets the intensity of the screen and keyboard backlights Drag the slider or press Left and Right to adjust the brightness level Auto off after Determines how long your screen stays on during a period of TIP If a city in the same time zone i...

Page 218: ...e your Treo to access your corporate email account or other files on your corporate server you may need to set up a virtual private network VPN on your Treo A VPN enables you to log in to your corporate server through the company s firewall security layer You need a VPN client on your Treo 680 if your Treo 680 and your company s server are located on opposite sides of the firewall Check with your ...

Page 219: ...T T I N G S 213 10 C H A P T E R 1 Install your third party VPN client See Installing applications for details 2 Press Applications and select Prefs 3 Select VPN 4 Enter the settings provided by your corporate system administrator ...

Page 220: ...Y O U R P E R S O N A L S E T T I N G S 214 10 C H A P T E R ...

Page 221: ...h we can t anticipate all the questions you might have this chapter provides answers to some of the most commonly asked questions For additional information and answers to other common questions visit www palm com treo680cingular support ...

Page 222: ...nstallation 219 Resetting your Treo 219 Replacing the battery 221 Screen 223 Synchronization 224 Phone 231 Hands free devices 233 Email 234 Messaging 234 Web 236 Camera 239 Making room on your Treo 240 Third party applications 241 Error messages 242 ...

Page 223: ...s that do any of the following Modify phone functions such as ringtones dialing or caller ID Replace organizer features such as Contacts or Calendar Set data connection features such as activating or ending data connections Provide web clipping features such as PQA files Provide instant messaging features If you want to continue using these types of applications please contact the third party deve...

Page 224: ...desktop to make a copy of that folder 3 Confirm that your copy includes the Backup subfolder and that all the files in the original Backup subfolder are also in the copy of the Backup subfolder 4 Delete all files from the original Backup subfolder 5 Perform a hard reset on your Treo 680 See Resetting your Treo for instructions 6 Sync your Treo 680 with your new desktop software and be sure to sele...

Page 225: ... software may not work with your Treo 680 5 Insert the Palm Software Installation CD to restart the installation IMPORTANT Always use the same language for your Treo your computer operating system and your desktop software Otherwise you may lose information or have difficulty with synchronization Support is not provided for mismatched language setups Resetting your Treo Performing a soft reset A s...

Page 226: ... your Treo 680 and then reinsert it Don t know how See Replacing the battery 2 When the Palm logo appears press and hold Up until the black status bar at the bottom of the screen fills and disappears and then release Up 3 Delete the third party application that you suspect is causing the problem 4 Perform a soft reset The wireless features of your Treo 680 are not available until you complete this...

Page 227: ...ftware IMPORTANT Always use the same language for your Treo your computer operating system and your desktop software Otherwise you may lose information or have difficulty with synchronization Support is not provided for mismatched language setups 5 Optional If you want to confirm that the hard reset was successful press Applications and select HotSync If you see your device name in the upper right...

Page 228: ...lign the metal contacts on the new battery with the contacts inside the battery compartment insert the new battery into the compartment at a 45 degree angle and then press it into place IMPORTANT Use the battery that came with your Treo 680 Do not use a battery from another Treo model in your Treo 680 Similarly do not use the Treo 680 battery in another Treo model Using a battery that is designed ...

Page 229: ...blank perform a soft reset see Performing a soft reset 5 If the problem persists connect your Treo to the charger see Charging the battery and perform a soft reset again 6 If that doesn t work perform a hard reset see Performing a hard reset The screen doesn t respond accurately to taps or it activates wrong features 1 Press Applications 2 Use the 5 way to select Prefs 3 Use the 5 way to select To...

Page 230: ...he info Similarly if your computer crashes and your Palm Desktop info is damaged you can recover your info by synchronizing with your Treo 680 To make sure you always have an up to date backup of your info synchronize frequently This section describes synchronization between your Treo and a desktop computer running Palm Desktop software You can also synchronize the information on your Treo using t...

Page 231: ... you sync HotSync Manager compares the contents of the Backup folder to the contents of your Treo 680 and then restores any missing info or applications If an app that you deleted reappears on your Treo 680 try deleting the app from your Backup folder Palm Desktop does not respond to a sync attempt 1 Make sure that the USB sync cable is securely connected to the USB port on your computer and on th...

Page 232: ...eps 8 Check the multi connector on the bottom of your Treo 680 for debris or discoloration Carefully clean the connector by dipping a cotton swab in some rubbing alcohol and gently wiping the metal contacts on the connector Try to sync again 9 Check the connector on the USB sync cable for integrity and cleanliness Make sure the pins on the connector are straight protruding and not damaged If the c...

Page 233: ...ion you install If the problem recurs delete the last application you installed and report the problem to its developer 4 WINDOWS ONLY If the Windows New Hardware Wizard appears the synchronization process may be timing out before the wizard completes its job Follow all instructions in the New Hardware Wizard and then sync again 5 WINDOWS ONLY Uninstall Palm Desktop software Click Start select Set...

Page 234: ...omputer make sure the name of the device you are synchronizing appears in the User field on the toolbar of Palm Desktop software 3 Open HotSync manager on your computer and make sure the necessary conduits are set to Synchronize the files NOTE If you need to change the setting to Synchronize the files be sure to check the Set as default box as well 4 WINDOWS ONLY Uninstall Palm Desktop software Cl...

Page 235: ... in the wrong time zone i e your desktop was set to the wrong time zone it shows up in the wrong time zone on your Treo To be safe enable local network time and avoid assigning time zones to your appointments If you re using Microsoft Outlook 1 Make sure that you installed the Microsoft Outlook conduit that came with your Treo 680 If you re not sure whether this software is installed reinstall Pal...

Page 236: ...You should now be able to assign time zones to your events without encountering this problem If you re using Palm Desktop software 1 On your Treo 680 press Calendar 2 Press Menu 3 Select Options and then select Preferences 4 Uncheck the New events use time zones box if it s checked 5 On your computer open Palm Desktop software and correct the wrong entries 6 On your computer manually enter any Cal...

Page 237: ...ngth by looking at the Signal Strength icon in the title bar of the Main tab in the Phone application The stronger the signal the more bars that appear If you are outside a coverage area no bars appear 1 If you re standing move about ten feet in any direction 2 If you re in a building move near a window Open any metal blinds 3 If you re in a building move outdoors or to a more open area 4 If you r...

Page 238: ... close to your mouth Check the Signal Strength icon in the title bar of the Main tab in the Phone application If the signal is weak few bars are displayed try the suggestions about signal strength described in Signal strength is weak I hear static or interference Check the Signal Strength icon in the title bar of the Main tab in the Phone application If the signal is weak few bars are displayed tr...

Page 239: ...ct Bluetooth Make sure the Bluetooth setting is On You have already formed a partnership between your Treo 680 and your hands free device and that the hands free device appears in the Trusted Devices list see Connecting to a Bluetooth hands free device Your hands free device is charged and turned on Your Treo is within range of the hands free device If the problem persists turn the Bluetooth setti...

Page 240: ... device don t work with my Treo Check the Palm compatibility list at www palm com treo680cingular support to ensure that your device is compatible Check the documentation that came with your device or the manufacturer s website for information specific to your device Email For troubleshooting info on the VersaMail application see the User Guide for the VersaMail Application on your computer Window...

Page 241: ...sent and the time it is received Verify with the recipient that the receiving device can handle text messages If a text message arrives but does not display an alert perform a soft reset see Performing a soft reset I can t send or receive multimedia messages Make sure your phone is turned on see Turning your phone on and off Contact Cingular Wireless to verify that your plan includes multimedia me...

Page 242: ...o the Internet you must subscribe to and activate data services with Cingular Wireless and you must be in a location with data coverage 1 Press and hold Power End to turn off your phone Then press and hold the same button to turn it back on again 2 Press Phone and look for either of the following icons in the title bar of the Main tab 3 If you see these icons you are in a data coverage area Try co...

Page 243: ...er plug ins Some websites use a redirector to their true home page If the web browser on your Treo 680 can t follow the redirector try using a desktop browser to see the landing page of the redirector and then enter that address in the web browser on your Treo 680 It takes a long time for a web page to load If it is taking longer than usual to load web pages you may have traveled from an EDGE serv...

Page 244: ...it in a single column on the Treo 680 screen Switch to Wide Page Mode to see the full size image see Viewing a web page You may also be able to save the image on your Treo 680 or an expansion card and then view the image later on your computer A secure site refuses to permit a transaction Some websites don t support certain browsers for transactions Please contact the site s webmaster to make sure...

Page 245: ...res in bright lighting conditions Low light images may be grainy due to the sensitivity of the camera Hold the Treo 680 as still as possible Try supporting your picture taking arm against your body or a stationary object such as a wall Keep the subject of the picture still Exposure time is longer with lower light levels so you may see a blur For best results verify that you have the brightest ligh...

Page 246: ... internal memory on your Treo 680 may fill up Here are some common ways to clear space Email Messages that have large attachments can quickly consume memory on your Treo Delete messages with large attachments If you have hundreds of messages with or without attachments you may want to delete older messages to make room see the User Guide for the VersaMail Application on your computer Windows Start...

Page 247: ...our Treo 680 For example third party applications that were not written with the Treo keyboard and 5 way navigator in mind may cause strange behavior or errors when using the keyboard and 5 way navigator in these applications Third party applications that modify wireless features may require extra troubleshooting If you recently installed an application and your device seems to be stuck try the fo...

Page 248: ...Backup subfolder that you renamed and sync after each application you install 10 If the problem recurs delete the last application you installed and report the problem to its developer I can t exit a game or third party application Press Option Applications to return to Applications View Getting more help Contact the author or vendor of the third party software if you require further assistance Er...

Page 249: ...s Send 3 Review the screen with details about the conditions that led up to the most recent automatic reset 4 Select OK NOTE Third party developers create their own error messages If you do not understand an error message please contact the developer of the application for help ...

Page 250: ...C O M M O N Q U E S T I O N S 244 11 C H A P T E R ...

Page 251: ...of your Treo To view these tips open an application press Menu select Options and then select Tips Information Many dialog boxes have a Tips icon in the upper right corner Select the Tips icon to learn about the tasks you can perform in that dialog box Online support from Palm For up to date downloads troubleshooting and support information go to www palm com treo680cingular support If you need mo...

Page 252: ...W H E R E T O L E A R N M O R E 246 ...

Page 253: ...mputers to connect wirelessly to each other so that they can exchange information over short distances For more info visit www bluetooth com CSD circuit switched data A dial up Internet connection You pay for the connection time not how much information you transfer Contrast with GPRS Device name The name associated with your Treo 680 and with the info in your desktop software The device name some...

Page 254: ... the simple press of a button HotSync manager The computer application that manages the synchronization of your Treo with your computer Infrared IR A way of transmitting information using light waves this is called beaming The IR port on your Treo enables you to transfer information to other IR devices within a short radius Lithium Ion Li Ion The rechargeable battery technology used in the Treo 68...

Page 255: ...r Treo 680 that enables you to make and receive phone calls PIM personal information manager A genre of software that includes applications such as Palm Desktop software Microsoft Outlook Lotus Notes and ACT PIMs generally store contacts schedules tasks and memos PIN personal identification number The four digit password assigned to your SIM card by Cingular Wireless Turning on the PIN lock secure...

Page 256: ...ide can be viewed separately during playback SMS Short Messaging Service The service that exchanges short text messages almost instantly Text messages are typically sent to a mobile phone number rather than an email address although this too is possible These messages can usually include up to 160 characters messages with more than 160 characters are automatically split into several messages You c...

Page 257: ...r use with this product 2 An accessory that contains NO metal snaps clips etc and provides AT LEAST 1 5 cm of separation between the users body and the unit Do NOT use the device in a manner such that it is in direct contact with the body i e on the lap or in a breast pocket Such use will likely exceed FCC RF safety exposure limits See www fcc gov oet rfsafety for more information on RF exposure s...

Page 258: ...Radio and TV broadcasting wireless phones pagers cordless phones police and fire department radios point to point links and satellite communications all rely on RF energy Other uses of RF energy include microwave ovens radar industrial heaters and sealers and medical treatments RF energy especially at microwave frequencies can heat water Since most food has a high water content microwaves can cook...

Page 259: ...e biological effects of RF energy Many countries in Europe and elsewhere use exposure guidelines developed by the International Commission on Non Ionizing Radiation Protection ICNIRP The ICNIRP safety limits are generally similar to those of the NCRP and IEEE with a few exceptions For example ICNIRP recommends different exposure levels in the lower and upper frequency ranges and for localized expo...

Page 260: ...of RF energy absorbed in the head of a wireless telephone user is given by the Specific Absorption Rate SAR as explained above The FCC requires wireless phones to comply with a safety limit of 1 6 watts per kilogram 1 6 W kg in terms of SAR Information on SAR for a specific phone model can be obtained for many recently manufactured phones using the FCC identification ID number for that model The F...

Page 261: ...tennas for their base stations These antennas consist of rectangular panels about 1 by 4 feet in dimension The antennas are usually arranged in three groups of three antennas each One antenna in each group is used to transmit signals to wireless phones and the other two antennas in each group are used to receive signals from wireless phones At any base station site the amount of RF energy produced...

Page 262: ...g the FCC RF Safety Program at 202 418 2464 or by email rfsafety fcc gov Does the FCC maintain a database that includes information on the location and technical parameters of all the transmitting towers it regulates Each of the FCC Bureaus maintains its own licensing database system for the service s it regulates e g television cellular service satellite earth stations The FCC issues two types of...

Page 263: ...deral agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level The following agencies belong to this working group National Institute for Occupational Safety and Health Environmental Protection Agency Federal Communications Commission Occupational Safety and Health Administration National Telecommunications and Information Administrati...

Page 264: ...tudies is hampered by difficulties in measuring actual RF exposure during day to day use of wireless phones Many factors affect this measurement such as the angle at which the phone is held or which model of phone is used What is FDA doing to find out more about the possible health effects of wireless phone RF FDA is working with the U S National Toxicology Program and with groups of investigators...

Page 265: ...ible hearing aid at the same time This standard was approved by the IEEE in 2000 FDA continues to monitor the use of wireless phones for possible interactions with other medical devices Should harmful interference be found to occur FDA will conduct testing to assess the interference and work to resolve the problem Which other federal agencies have responsibilities related to potential RF health ef...

Page 266: ...s responsible for health and safety such as the Environmental Protection Agency EPA and the U S Food and Drug Administration FDA have sponsored and conducted research in this area At the present time most of the non military research on biological effects of RF energy in the U S is being funded by industry organizations More research is being carried out overseas particularly in Europe In 1996 the...

Page 267: ...ctronic devices including your Palm device from ESD harm While Palm has built protections against ESD into its products ESD unfortunately exists and unless neutralized could build up to levels that could harm your equipment Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD Devices that you carry with ...

Page 268: ...coute prolongée du baladeur peut endommager l oreille de l utilisateur Consultez notre site web www palm com fr pour plus d informations Waste disposal Please recycle appropriately For appropriate recycling and disposal instructions please visit www palm com environment ...

Page 269: ...ne mute option TTY TDD compatible 3 way calling Processor technology Intel PXA270 Bulverde processor 312MHz Expansion SD MultiMediaCard SDIO card slot Battery 1200mAH rechargeable lithium ion Removable for replacement Palm OS version Palm OS 5 4 9 Camera camera version only Still image capture resolution 640 x 480 2x digital zoom Video capture resolution 320 x 240 Automatic light balance Size 4 44...

Page 270: ...yboard plus 5 way navigator Backlight for low lighting conditions Included software Phone including Favorites and Dial Pad Pictures Videos includes camera and camcorder Messaging text and multimedia Blazer web browser Internet Pocket Tunes Xpress Mail download required Good Link download required VersaMail email Contacts Calendar Memos Tasks Voice Memo Documents To Go Professional Calculator Basic...

Page 271: ... N S 265 System requirements Windows 2000 or XP with USB port Mac OS 10 2 10 3 with USB port Later versions may also be supported Operating and storage temperature range 32 F to 104 F 0 C to 40 C 5 to 90 relative humidity RH ...

Page 272: ...S P E C I F I C A T I O N S 266 ...

Page 273: ...lator 172 Call Log 46 camera 129 command buttons 29 Compose dialog box 98 99 corporate servers 212 Dial Pad 51 email 81 83 97 212 Favorites pages 45 files 165 212 HotSync manager 183 information 206 items on expansion cards 191 items on pick lists 30 music player 141 on device documentation 245 Palm online support 245 Pocket Tunes 143 Quick Tour 245 secure websites 111 112 238 voicemail 48 49 web ...

Page 274: ... numbers 52 photos to albums 137 playlists 144 145 private entries 208 QuickText phrases 98 signatures 95 tasks 158 videos to albums 137 voice memos 167 wallpaper 137 Address Bar 112 addresses adding multiple recipients 63 97 assigning to favorite buttons 63 highlighting email 28 multimedia messages and 99 sending email and 86 synchronizing 229 text messages and 98 101 viewing website 117 118 web ...

Page 275: ...ons See also specific built in applications accessing 36 37 associating with buttons 63 202 beaming 181 categorizing 201 caution for 191 217 changing screen fonts for 198 closing 35 copying 191 copying text to 117 customizing 201 202 deleting 18 176 177 241 displaying 201 downloading 115 175 getting help with 176 installing 174 175 217 moving around in 25 opening 7 35 36 52 190 playing music and 1...

Page 276: ...udio captions adding 130 131 137 background music and 135 playing 134 Audio icon 134 Auto answer pick list 69 Auto Lock Device box 207 Auto naming pick list 133 Auto Sync dialog box 92 auto sync failures 93 Auto complete check box 118 Auto hide Toolbar option 135 Auto Keyguard pick list 204 automated voicemail systems 48 Auto off After pick list 211 auto off interval 247 AVI files 135 B back icon ...

Page 277: ... 14 68 179 enteringpasskeysfor 124 125 optimal range for 66 receiving information from 179 receiving phone calls and 50 67 232 sending over 178 179 setting up 66 67 synchronizing over 185 186 225 troubleshooting 233 234 238 visibility options for 124 125 179 Bluetooth icon 66 78 Bluetooth icons Phone application 76 Bluetooth network icon 122 Bluetooth wireless technology 120 247 BMP files 134 bonu...

Page 278: ...eating events with 150 151 152 displaying events 73 opening 36 73 overview 149 setting alarms from 151 setting default view for 154 setting display options in 154 155 synchronizing information in 23 Calendar button 7 35 36 149 Calendar views 149 154 Call Barring command 72 Call Barring preferences 72 call forwarding 55 56 call forwarding icon 76 Call Log screen 46 53 Call Preferences command 55 Ca...

Page 279: ...on defaults 182 183 184 185 193 synchronization software 228 web page layouts 112 character entry 32 34 See also text character limits memos 166 text messages 97 character searches 171 charge indicator 7 12 13 charger cable 12 charging Treo 11 12 14 Treo battery 11 13 charging status 13 chat icon 104 107 Chat page Preferences 105 chat sessions 103 104 105 Chat view 103 Choose song button 143 Choos...

Page 280: ...mation to 23 transferring multimedia to 138 transferring music from 141 142 143 Con button calculator 173 Conduit Settings command 184 conduits 150 229 Conference button 54 conference calls 54 Confirm message deletion check box 105 conflicting applications 18 191 217 conflicting events 154 Connect Bluetooth command 68 connecting headsets 64 65 to Bluetooth devices 66 122 126 to personal computers ...

Page 281: ...3 cookies 111 118 119 Copy button 136 192 Copy command 117 191 Copy Items dialog box 136 Copy items to pick list 136 Copy to command 136 Copy To pick list 191 copying applications 191 contact information 61 multimedia files 138 141 music files 141 phone numbers 43 117 photos 136 text 116 user folders 218 videos 136 copyrighted materials 136 corporate email accounts 82 96 97 212 corporate servers 2...

Page 282: ...s check box 155 daily schedules 149 data See information data service icons 235 236 data services 81 111 data transfer 1 76 databases 171 Date Time Preferences screen 151 210 date formats 199 date preferences 210 Date stamp pick list 133 dates adding to photos 133 changing event 153 completed tasks and 160 161 displaying 149 156 selecting 150 setting 159 210 sorting on 103 synchronizing 210 viewin...

Page 283: ...radio frequency emissions and 251 254 synchronization and 228 upgrades and 17 62 227 Dial another call prompt 53 Dial button 46 Dial Extra Digits Automatically option 63 Dial Number dialog box 46 Dial Pad 33 43 Dial Pad button 51 Dial Preferences screen 73 dial text 122 dialog boxes accessing command buttons on 29 defined 247 getting help with 245 highlighted buttons in 28 dial up networking 77 11...

Page 284: ...dar 149 photos 129 133 138 private entries 209 QuickTourdocumentation 245 signal strength 76 slide shows 135 tasks 154 160 161 unread messages 77 149 154 video clips 133 134 138 video recording time 131 voicemail messages 76 web addresses 118 web pages 111 112 DOC files 165 documentation 2 3 27 245 Documents application 97 165 166 Documents button 166 DocumentsToGoapplication 165 Documents To Go i...

Page 285: ...ving attachments for 87 replying to 89 requirements for 1 resending 87 restrictions for 51 retrieving 77 89 scrolling 89 selecting default application for 203 sending 87 101 111 setting alerts for 93 sort options for 91 storing attachments 240 troubleshooting 234 viewing attachments 90 97 viewing status of 91 viewing unread messages for 77 149 154 email accounts changing 92 setting email preferenc...

Page 286: ...ng 229 231 viewing categories of 154 viewing duration of 154 Excel spreadsheets 79 88 165 Exchange ActiveSync 95 Exchange Address Book 229 Exchange Servers 95 149 exiting applications 242 expansion card slot 188 189 expansion cards accessing items on 191 caution for 18 191 192 copying to 136 141 191 192 deleting applications on 176 displaying photo or video albums on 134 downloading to 115 formatt...

Page 287: ...alog box 171 Find More button 171 Find Text on Page command 117 finding chat sessions 104 contacts 44 58 73 specific characters 171 text 117 171 firewalls 212 5 way navigator accessingapplicationsand 36 accessing command buttons and 29 answering phone calls and 205 entering alternate characters and 33 highlighting and selecting items and 28 location of 7 moving around screen and 27 navigating pick...

Page 288: ...cs See images grouping photos or videos 134 groupware 95 H hands free devices adding 64 68 checking status of 77 connecting to 66 122 disabling or enabling 50 entering passkeys for 67 finding compatible 65 passkeys and 67 receiving phone calls and 67 68 restrictions for 65 switching between 68 troubleshooting 233 234 hands free kits 254 Hands free Preferences screen 68 Hands free Setup button 67 h...

Page 289: ...ing 115 saving 116 selecting as wallpaper 72 sending 99 storing 240 transferring to expansion cards 19 240 troubleshooting 238 Import from SIM command 58 importing contact information 58 phone numbers 159 inactivity 207 212 223 Inbox 28 89 107 Inbox icons 91 Incoming dialog box 94 incoming messages 107 incoming phone calls 47 53 69 205 incompatible applications 18 191 217 Incompatible Apps directo...

Page 290: ...st 137 invalid characters 98 IR communications 180 IR port beaming from 181 182 defined 248 location of 9 synchronizing with 187 225 items in pick lists 30 items on screen activating 28 highlighting 28 selecting 28 iTunes 139 140 142 J Java applets 111 JavaScript elements 118 JPEG formats 138 JPG files 134 K key terms See Glossary keyboard accessing alternate characters on 32 dialing with 43 enter...

Page 291: ...207 logging in to corporate servers 212 logic functions 173 looking up contacts 62 Lookup button 62 loops 220 losing information 192 207 221 passwords 207 209 Lost Password option 209 low coverage areas 231 lowercase letters 32 M M4V files 134 Mac systems installing applications from 175 installing synchronization software on 20 installing to expansion cards and 175 removing applications and 177 r...

Page 292: ...ing multiple recipients for 63 arranging in folders 102 chat sessions and 104 checking status of 77 checking voicemail 76 creating 98 99 100 defining favorite buttons for 63 deleting 103 105 displaying status of 107 displaying unread 77 149 154 including in alerts 105 invalid characters in 98 memory consumption and 241 paging from 98 previewing 100 retrieving voicemail 49 76 saving 98 selecting ph...

Page 293: ...rvices 97 235 248 mobile networks 231 modems 120 Modify FDN command 206 monitoring phone status 75 Month View 149 155 Move to command 137 moving around on screen 25 27 moving through web pages 112 118 MP3 files 141 MP3 formats 139 MP4 files 134 MPEG 4 formats 138 MPG files 134 multi connector pin 8 multimedia files 99 134 241 multimedia message icons 107 multimedia messages See also Messaging appl...

Page 294: ...l providers and 81 sorting on 103 synchronizing and 224 247 naming categories 201 device 19 224 email accounts 85 expansion cards 192 photo albums 129 photo groups 133 playlists 144 video albums 131 voice memos 167 168 navigator buttons 7 27 See also 5 way navigator Network Configuration options 106 network connection icon 122 Network Preferences page 106 networks 74 231 236 New Bookmark dialog bo...

Page 295: ...8 options in pick lists 30 OrganizeFavoritescommand 62 64 organizer features 14 42 Outbox 107 Outbox button 87 outgoing messages 107 Outlook accessing 97 caller IDs and 59 duplicate entries in 229 entering appointments and 150 incorrect time zones and 229 synchronizing with 16 21 23 228 229 time zones and 150 Outlook folders 229 overdue tasks 149 154 160 owner information 209 Owner Preferences scr...

Page 296: ...oice memos 167 168 PCs See personal computers PDB files 174 PDF files 88 165 pending alerts 101 224 pending messages 104 107 personal computers connecting Treo to 16 21 creating partnerships for 120 downloading applications to 175 installing applications from 175 219 installing synchronization software on 20 quarantined files on 18 19 217 setting up DUN connections for 121 synchronizing with 17 23...

Page 297: ...s icons for 75 77 using TTY 75 Phone button 7 35 36 Phone Call screen 47 phone calls See also phone phone numbers adding a second 53 adjusting volume for 15 71 answering multiple 54 automatically answering 69 barring 72 disabling screen for 205 forwarding 55 56 keyboard backlight and 32 listening to music and 47 making 43 46 51 53 placing on hold 50 53 receiving 47 53 restricting 206 running appli...

Page 298: ... default size 133 setting preferences for 132 storing 127 129 viewing 129 133 138 pick lists 28 30 Pics Videos icon 134 picture formats 134 Picture list 136 pictures See also images photos adding to contacts 59 previewing 133 saving 102 130 133 setting preferences for 133 taking 129 129 130 239 Pictures Videos application copying pictures and videos in 136 creating wallpaper with 137 hiding toolba...

Page 299: ...9 dialing 73 email 92 94 95 events 151 hands free devices 68 Keyguard 204 messaging 104 107 owner information 210 phone 55 56 73 power settings 211 ringtones 69 70 system colors 200 systemdateandtime 151 210 system sounds 197 tasks 161 web browser 114 web pages 117 119 prefixes phone numbers 74 Prefs button 210 preinstalled applications 174 176 245 See also applications specific application preset...

Page 300: ...hargeable battery 2 See also battery Record command 181 Record Completion Date check box 161 Record new option 100 recorder 167 recording ringtones 70 sounds 156 videos 100 129 131 132 voice memos 167 Records button 178 recovering information 224 recovering lost passwords 209 recurring events See repeating events red paper clip icon 87 Redial list 46 redirector websites 237 reducing storage space ...

Page 301: ...ng factory defaults 202 resuming playback 116 143 Return key 31 Review photos videos pick list 133 RF emissions 251 Right button navigator 28 29 30 ringer adjusting volume 72 silencing 48 turning off 197 Ringer switch 9 42 197 ringtone file types 99 115 Ringtone pick list 59 ringtone preferences 69 70 ringtones assigning to caller IDs 59 downloading 69 115 recording 70 sending with messages 88 99 ...

Page 302: ...g for contacts 45 58 73 specific characters 171 text 117 171 wireless services 74 secondary applications 36 202 secure websites 111 112 238 security 67 203 208 209 Security button 207 208 security certificates 111 Security command 209 Security screen 207 security software 203 Select Business Card command 60 Select Font dialog box 199 Select Media screen 88 Select Network command 74 selecting alarm...

Page 303: ...9 161 Show Due Tasks check box 154 Show Messages check box 154 Show Priorities check box 161 Show Records option 208 209 Show SIM Phonebook check box 60 61 Show Time Bars check box 154 Show timestamps in chats check box 105 Shutter sound pick list 133 Side button 7 143 167 202 signal strength 76 231 Signal Strength icon 42 signatures 95 silencing system sounds 48 197 silencing the ringer 48 silent...

Page 304: ...7 status icons email 91 status icons phone 75 77 stereo adapters 65 139 stereo headsets 65 139 Sto button calculator 173 stopping multimedia playback 102 music playback 144 video recording 132 voice memo playback 168 storage solutions 169 storage space See disk space storing images 240 information 18 169 188 240 messages 107 music files 142 notes 166 photos 127 129 Treo 7 8 videos 127 131 streamin...

Page 305: ...nal computers 17 system resets 217 220 232 242 system sounds 48 197 198 System Volume pick list 198 T tabs 43 52 73 Take new picture option 99 Take new video option 100 taking pictures 129 129 130 239 Tap and Drag check box 118 tapping 27 28 30 200 Task Details dialog box 158 159 tasks See also events Tasks application accessing 97 adding 158 assigning to attachments 90 checking off 159 deleting 1...

Page 306: ... 221 beaming and 182 caller IDs and 59 caution for 202 217 compatibility with 17 19 deleting 18 241 getting help with 176 hard resets and 220 installing 217 240 manually deleting 177 reinstalling 217 218 221 searching in 171 transferring to expansion cards 19 troubleshooting 27 241 242 uninstalling 176 220 VPN clients and 212 third party software See third party applications Thumbnail View 134 136...

Page 307: ...or 23 third partyapplicationsand 241 transferring data to 17 23 transferring files to 17 18 troubleshooting 215 245 turning on and off 11 41 unauthorized users and 203 unsupported connections for 123 viewing signal strength for 76 trigonometric functions 173 troubleshooting 215 245 truncated text 231 trusted devices 123 See also partnerships Trusted Devices button 120 123 Trusted Devices list 120 ...

Page 308: ...email messages from 87 customizing 92 95 displaying attachments with 90 documentation for 240 Exchange ActiveSync accounts and 96 getting started with 83 installing 84 85 opening 84 overview 83 responding to messages from 89 setting up accounts with 84 85 sorting messages with 91 switching accounts from 92 troubleshooting 234 Version button 177 version numbers 177 VGA digital camera See camera Vib...

Page 309: ...129 133 138 private entries 209 QuickTourdocumentation 245 signal strength 76 slide shows 135 tasks 154 160 161 unread messages 77 149 154 video clips 133 134 138 video recording time 131 voicemail messages 76 web addresses 118 web pages 111 112 virtual private networks VPNs 212 Visibility pick list 125 179 voice captions adding 130 131 137 background music and 135 playing 134 Voice Memo applicati...

Page 310: ... web browser buttons 112 web browsing See also web browser dial up networking and 119 122 from Treo 111 120 memory consumption and 241 requirements for 3 restrictions for 51 secure sites and 111 112 238 selecting default application for 203 troubleshooting 236 238 web browsing service 1 web forms 112 Web icon 112 web links assigning to favorite buttons 63 creating email from 111 highlighting 28 Pa...

Page 311: ...cations from 175 installing to expansion cards and 175 removing applications and 177 requirements for 17 sending email and 83 92 synchronization defaults for 23 synchronizing with 183 187 225 227 transferring music from 139 141 142 viewing multimedia on 138 wireless connections 109 123 178 179 See also connections wireless features 14 241 wireless modems 120 wireless networks 74 wireless service S...

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