Page 198
Frequently Asked Questions
I am using Outlook
as my PIM, but I
cannot do a HotSync
operation.
■
Click the HotSync Manager and choose
Custom. Check that the correct conduit is
active.
■
Check that the correct conduit is
installed. Reinstall the HotSync Manager
and make sure the correct conduit is
selected.
I cannot launch the
HotSync Manager.
■
If you are using the optional serial
cradle/cable, or if you are performing a
HotSync operation using a modem, make
sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
■
Backup the Palm Desktop software,
uninstall it, then reinstall it.
I tried to do a local
HotSync operation,
but it did not
complete
successfully.
■
If you are using a cradle, make sure your
handheld is seated in the cradle correctly.
If you are using a cable, make sure that it
is connected securely to your handheld.
■
Check the connection between the
cradle/cable and the USB or serial port
on your computer.
■
Make sure the user name you selected in
Palm Desktop software matches the user
name assigned to your handheld.
■
Make sure the date on your computer
matches the date on your handheld.
■
Read the HotSync Log for the user
account for which you are performing a
HotSync operation.
On a Windows computer, try each step in
turn:
■
Make sure HotSync Manager is running.
If it is running, close it, and restart it.
■
Make sure you selected Local USB or
Local Serial, as appropriate, from the
HotSync Manager menu.
Summary of Contents for Handhelds m100
Page 1: ...Handbook for Palm m100SeriesHandhelds ...
Page 8: ...Page viii Handbook for Palm m100 Series Handhelds ...
Page 10: ...Page 2 About This Book ...
Page 50: ...Page 42 Entering Data in Your Handheld ...
Page 66: ...Page 58 Managing Your Applications ...
Page 74: ...Page 66 Using Expansion Features ...
Page 198: ...Page 190 Maintaining Your Handheld ...
Page 216: ...Page 208 Frequently Asked Questions ...
Page 222: ...Page 214 Product Regulatory Information ...
Page 232: ...Page 224 Index ...