HotSync problems
179
I cannot launch the HotSync
Manager.
■
If you are using the optional serial cradle/cable, or if you are
performing a HotSync operation using a modem, make sure
you are not running another program, such as America
Online, CompuServe, or WinFax, that uses the serial port
you selected in the Setup dialog box.
■
Backup the Palm Desktop software, uninstall it, then
reinstall it.
I tried to do aocal HotSync
operation, but it did not
complete successfully.
■
If you are using a cradle, make sure your handheld is seated
in the cradle correctly. If you are using a cable, make sure
that it is connected securely to your handheld.
■
Check the connection between the cradle/cable and the USB
or serial port on your computer.
■
Make sure the user name you selected in Palm Desktop
software matches the user name assigned to your handheld.
■
Make sure the date on your computer matches the date on
your handheld.
■
Read the HotSync Log for the user account for which you
are performing a HotSync operation.
On a Windows computer, try each step in turn:
■
Make sure HotSync Manager is running. If it is running,
close it, and restart it.
■
Make sure you selected Local USB or Local Serial, as
appropriate, from the HotSync Manager menu.
■
If you are using the optional serial cradle/cable, make sure
you selected the correct serial port on the Local tab in the
Setup dialog. It should be set to the port where you
connected the cradle/cable.
■
If you are using the optional serial cradle/cable, try a lower
baud rate setting on the Local tab in the Setup dialog.
■
If you are using the optional serial cradle/cable, make sure
you aren’t running a program, such as America Online,
CompuServe, or WinFax, that uses the serial port you
selected in the Setup dialog box.
Summary of Contents for m100 Series
Page 1: ...Handbook for Palm m100 Series Handhelds ...
Page 8: ...Contents viii Index 193 ...
Page 10: ...About This Book 2 ...
Page 48: ...Chapter 2 Entering Data in Your Handheld 40 ...
Page 70: ...Chapter 4 Using Expansion Features 62 ...
Page 130: ...Chapter 5 Using Your Basic Applications 122 ...
Page 180: ...Appendix A Maintaining Your Handheld 172 ...
Page 194: ...Appendix B Frequently Asked Questions 186 ...
Page 200: ...Product Regulatory Information 192 ...
Page 210: ...Index 202 ...