Appendix B
Frequently Asked Questions
286
I am using Outlook as my
personal information manager
(PIM), but I cannot do a
HotSync operation.
Try each of these in turn:
■
Click HotSync Manager, and then select Custom. Check
that the correct conduit is active.
■
Check that the correct conduit is installed. Reinstall
HotSync Manager, and make sure that the correct conduit
is selected.
■
Reinstall Palm Desktop software and select the option to
synchronize with Microsoft Outlook.
I cannot launch HotSync
Manager.
Make a backup copy of your Palm Desktop data, and then
reinstall Palm Desktop software.
I tried to do a local HotSync
operation, but it did not
complete successfully.
Try each of these in turn:
■
Check the connection between the HotSync cable and the
USB port on your computer.
■
Make sure the username you selected in Palm Desktop
software matches the username assigned to your handheld.
■
Make sure the date on your computer matches the date on
your handheld.
■
Read the HotSync Log for the user account for which you
are performing a HotSync operation
On a Windows computer, try each step in turn:
■
Make sure that HotSync Manager is running. If it is
running, close it and restart it.
■
Make sure you selected Local USB from the
HotSync Manager menu.
On a Mac computer, make sure HotSync Manager is enabled
on the HotSync Controls tab in the HotSync Software Setup
window.
Summary of Contents for P80880US - Tungsten E - OS 5.2.1 126 MHz
Page 1: ...Handbook for the Palm Tungsten E Handheld TM TM ...
Page 10: ...Contents x ...
Page 16: ...Chapter 1 Setting Up Your Palm Tungsten E Handheld 6 ...
Page 26: ...Chapter 2 Exploring Your Handheld 16 ...
Page 70: ...Chapter 4 Working with Applications 60 ...
Page 86: ...Chapter 5 Using Calendar 76 ...
Page 90: ...Chapter 6 Using Card Info 80 ...
Page 108: ...Chapter 8 Using Expense 98 ...
Page 112: ...Chapter 9 Using Memos 102 ...
Page 118: ...Chapter 10 Using Note Pad 108 ...
Page 220: ...Chapter 13 Using Palm VersaMail Personal E mail Software 210 ...