C O M M O N Q U E S T I O N S
U P G R A D I N G
258
13
CH
AP
T
E
R
If the problem recurs, delete the last
app you installed and report the
problem to its developer.
5
Repeat step 4 for each of the apps in
the
Old_Apps
folder.
NOTE
If you have trouble moving apps
from the Old_Apps folder to the Backup
folder, or determining which files to move,
try reinstalling the app using the original
third-party developer files.
MAC ONLY
1
Locate your
user
folder on your
computer.
NOTE
Your user folder name is the same
as your device name and is usually found in
this location:
<Mac hard drive> : Users :
<your Mac username> : Documents :
Palm : Users
2
Select your
user
folder and Option-drag
it to your Mac desktop to make a copy
of that folder.
3
Confirm that your copy includes the
Backup
subfolder and that all the files in
the original Backup subfolder are also in
the copy of the Backup subfolder.
4
Delete all files from the original
Backup
subfolder.
5
Perform a hard reset on your Centro.
See Resetting your Centro for
instructions.
6
Sync your Centro with your new
desktop software and be sure to select
your existing device name from the
User list.
7
To help you identify the app that is
causing the problem, move one
third-party app from the copy of the
Backup
subfolder to the original
Backup
subfolder, and then sync.
If the problem recurs, delete the last
app you installed and report the
problem to its developer.
8
Repeat step 7 for each of the third-party
apps in the copy of the
Backup
folder.
TIP
Need more info on the Backup folder? See
What is the backup folder?.
Summary of Contents for PDA CentroTM Smart Device
Page 1: ...User Guide Your Palm Centro Smart Device...
Page 8: ...In this chapter What s in the box 9 What do I need to get started 10 Where to learn more 11...
Page 34: ...In this chapter Moving around the screen 35 Using the keyboard 39 Opening applications 43...
Page 170: ...In this chapter Camera and Camcorder 171 Pictures Videos 175 Pocket Tunes Deluxe 180...
Page 188: ...In this chapter Calendar 189 World Clock 196 Tasks 198...
Page 202: ...Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R T A S K S 202 9 C H A P T E R...
Page 204: ...In this chapter Documents To Go Professional 205 Memos 206 Voice Memo 207...
Page 254: ...Y O U R P E R S O N A L S E T T I N G S C O N N E C T I N G T O A V P N 254 12 C H A P T E R...
Page 284: ...C O M M O N Q U E S T I O N S E R R O R M E S S A G E S 284 13 C H A P T E R...
Page 292: ...I M P O R T A N T S A F E T Y A N D L E G A L I N F O R M A T I O N 292...
Page 326: ...Palm Inc 950 W Maude Ave Sunnyvale CA 94085 2801 United States of America PN 406 11188 00...