Section 7A: Help
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Hard Reset
A hard reset erases all information and third-party software on your Treo device.
Never
perform a hard reset without first trying a soft and a system reset.
You can restore
previously synchronized information the next time you synchronize.
A hard reset can tell you if a problem stems from your Treo device or from an application
installed on it. If you do not experience the problem after you perform a hard reset, the
problem is related to software you installed. See “Third-Party Applications” on page 314 for
suggestions on diagnosing third-party software issues.
1.
Remove the battery from your device.
2.
Press and hold
Power/End
while reinserting the battery. (See “Replacing the
Battery” on page 291 for details.)
3.
When the Access Powered logo appears, release
Power/End
.
4.
When the “Erase all data?” prompt appears, press
Up
to confirm the hard reset.
Note:
Your device might not re-establish a Sprint Vision session after a hard
reset. To manually establish a new Sprint Vision session, open the Web
browser to access a Web site.
Important:
If you set a password on your device, performing a hard reset reformats
your device. This is a more severe form of a hard reset, which removes all
your information, and restores your formats, preferences, and other
settings to the factory default settings.
Note:
Some third-party applications do not create a backup on your computer
when you synchronize. If you perform a hard reset, you may lose data in
these applications and you need to reinstall these applications after the
hard reset. Please contact the developer to find out which information is
backed up during synchronization.
Summary of Contents for Treo 755P
Page 12: ...4 ...
Page 13: ...Section 1 Setting Up Your Smart Device and Your Computer ...
Page 14: ...6 ...
Page 28: ...20 ...
Page 46: ...38 ...
Page 47: ...Section 2 Your Treo 755P Smart Device by Palm ...
Page 48: ...40 ...
Page 107: ...Section 3 Using Sprint Vision and Other Wireless Connections ...
Page 108: ...100 ...
Page 120: ...112 ...
Page 140: ...132 ...
Page 154: ...146 ...
Page 176: ...168 ...
Page 177: ...Section 4 Your Portable Media Device ...
Page 178: ...170 ...
Page 202: ...194 ...
Page 206: ...198 ...
Page 207: ...Section 5 Your Mobile Organizer ...
Page 208: ...200 ...
Page 228: ...220 ...
Page 238: ...230 ...
Page 239: ...Section 6 Managing Your Information and Settings ...
Page 240: ...232 ...
Page 266: ...258 ...
Page 290: ...282 ...
Page 291: ...Section 7 Resources ...
Page 292: ...284 ...
Page 328: ...320 ...
Page 333: ...Section 8 Safety and Specifications ...
Page 334: ...326 ...
Page 390: ...382 Index ...