Section 7A: Help
309
He
lp
The Device Won’t Connect to the Internet
Your Treo 755
P
smart device by Palm supports Sprint Vision and Sprint Power Vision, two
ways to connect to the Internet that are persistent and are faster and more reliable than a
regular dial-up connection. All Sprint customers can connect to the Internet, but to avoid
high per-minute charges, we recommend that you subscribe to a Sprint Vision plan.
Contact Sprint to verify that your subscription plan includes Sprint Vision services and that
these services have been correctly activated, and to confirm your username and password.
Sprint should also be able to tell you if there are any outages in your area.
1.
Press and hold
Power/End
to turn off your phone. Then press and hold
Power/End
again to turn your phone back on.
2.
Press
Phone
and look for either the Sprint Vision
icon or Sprint Power Vision
or icon in the title bar of the
Main
view.
3.
If you see one of these icons, you are in a data coverage area. Try connecting to the
Internet again. If you do not see one of these icons, press
Applications
, select
Prefs
, and continue with the following steps.
4.
Select
Network
.
5.
Select the
Service
pick list and select
Power
Vision
. (If
Power
Vision
does not appear in
the list, call Sprint for assistance.)
6.
Select
Connect
.
7.
If the connection is successful, go to the Web browser. If you still can’t make a
connection, perform a soft reset (see “Soft Reset” on page 288).
8.
If your phone did not turn on automatically, press and hold
Power/End
to turn
on your phone, and try connecting to the Internet.
9.
Contact Sprint to verify the following:
䡲
Your subscription plan includes high-speed data services.
䡲
Data services have been activated on your account.
Summary of Contents for Treo 755P
Page 12: ...4 ...
Page 13: ...Section 1 Setting Up Your Smart Device and Your Computer ...
Page 14: ...6 ...
Page 28: ...20 ...
Page 46: ...38 ...
Page 47: ...Section 2 Your Treo 755P Smart Device by Palm ...
Page 48: ...40 ...
Page 107: ...Section 3 Using Sprint Vision and Other Wireless Connections ...
Page 108: ...100 ...
Page 120: ...112 ...
Page 140: ...132 ...
Page 154: ...146 ...
Page 176: ...168 ...
Page 177: ...Section 4 Your Portable Media Device ...
Page 178: ...170 ...
Page 202: ...194 ...
Page 206: ...198 ...
Page 207: ...Section 5 Your Mobile Organizer ...
Page 208: ...200 ...
Page 228: ...220 ...
Page 238: ...230 ...
Page 239: ...Section 6 Managing Your Information and Settings ...
Page 240: ...232 ...
Page 266: ...258 ...
Page 290: ...282 ...
Page 291: ...Section 7 Resources ...
Page 292: ...284 ...
Page 328: ...320 ...
Page 333: ...Section 8 Safety and Specifications ...
Page 334: ...326 ...
Page 390: ...382 Index ...