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Password problems

465

Password problems

Technical support

If, after reviewing the sources listed at the beginning of this appendix, you cannot
solve your problem, go to

www.palm.com/support/globalsupport

or send an e-mail

to your regional Technical Support office.

Before requesting support, please experiment a bit to reproduce and isolate the
problem. When you do contact support, please provide the following information:

■

The name and version of the operating system you are using

■

The actual error message or state you are experiencing

■

The steps you take to reproduce the problem

■

The version of handheld software you are using and available memory

To find version and memory information:

1.

Tap the Home icon

.

2.

Tap the Menu icon

.

3.

Select Info from the App menu.

Problem

Solution

I forgot the password, and my
handheld is not locked.

■

First, use the password hint to try and remember the
password. If this doesn’t help or if you do not have a
password hint, you can use Security to delete the password,
but your handheld deletes all entries marked as private.
However, if you perform a HotSync operation

before

you

delete the password; the HotSync process backs up all
entries, whether or not they are marked private. Then you
can follow these steps to restore your private entries:

a.

Use the Palm Desktop software and the cradle/cable or
infrared communication to synchronize your data.

b.

Tap Forgotten Password in Security to remove the
password and delete all private records.

c.

Perform a HotSync operation to synchronize your data
and restore the private records by transferring them
from your computer to your handheld.

I forgot the password, and my
handheld is locked.

■

First, use the password hint to try to remember the
password. If this doesn’t help or if you do not have a
password hint, you must perform a hard reset to continue
using your handheld. See

“Performing a hard reset”

for more information.

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Summary of Contents for Tungsten T2

Page 1: ...Handbook for Palm Tungsten T2 Handheld...

Page 2: ...or any damage or loss resulting from the use of this handbook Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of this software Palm Inc assumes n...

Page 3: ...ation 8 Step 6 Register your handheld 8 Congratulations 8 Chapter 2 Exploring Your Handheld 9 Locating handheld components 10 Opening and closing your handheld 10 Locating front panel controls 11 Loca...

Page 4: ...uter 38 Importing data from a Mac computer 39 Using Note Pad 40 Using a portable keyboard 40 Chapter 4 Working with Applications 41 Opening applications 41 Other ways to open applications 42 Opening e...

Page 5: ...ng an Address Book entry 78 Selecting types of phone numbers 79 Changing Address Entry details 80 Making connections from Address Book 81 Using Address Book menus 83 Chapter 6 Using Calculator 87 Perf...

Page 6: ...ting a speed dial entry 115 Dialing a number from the Call History list 116 Chapter 10 Using Expense 119 Adding expense items 120 Changing the date of an Expense item 121 Entering receipt details 121...

Page 7: ...List view 141 Creating an album 142 Filing photos in albums 142 Copying photos 143 Renaming or deleting an album 144 Beaming photos 145 Deleting photos 146 Working with photos on your computer 146 Us...

Page 8: ...77 Palm VersaMail personal e mail software features 177 Getting started with the VersaMail application 178 Synchronizing an existing username 178 Upgrading a MultiMail VersaMail database 178 Setting u...

Page 9: ...beyond the basics 278 Managing mail filters 279 Managing mail settings 283 Adding APOP to an account 291 Adding ESMTP to an account 293 Setting advanced account preferences 294 Cutting and copying te...

Page 10: ...formation about a web page 324 Using passwords 325 Copying and pasting text 326 Copying text 326 Pasting text 326 Communicating with other users 327 Sending e mail 327 Beaming a URL 327 E mailing a UR...

Page 11: ...ock menus 350 Chapter 21 Performing HotSync Operations 351 Selecting HotSync setup options 351 Customizing HotSync application settings 354 Conducting cradle cable HotSync operations 357 Performing a...

Page 12: ...Formats Preferences 382 Graffiti 2 Preferences 384 Power Preferences 384 Sounds Alerts Preferences 386 Writing Area Preferences 388 Setting Communication Preferences 389 Bluetooth Preferences 389 Con...

Page 13: ...tallation problems 450 Operating problems 451 Tapping and writing problems 452 Application problems 453 HotSync problems 454 Beaming and sending problems 461 Phone connection problems 462 VersaMail pr...

Page 14: ...Contents xiv...

Page 15: ...parts of your handheld Viewing and entering data Setting up Bluetooth features and wireless communication features Working with expansion cards Using your handheld with your computer Personalizing you...

Page 16: ...About This Book 2...

Page 17: ...cluded expansion cards sold separately View clear sharp colorful images on the high resolution screen Stay organized and on time by keeping your appointments contact information and to do items in one...

Page 18: ...ts to install Palm Desktop software Windows XP Home or Pro requires administrator rights to install Palm Desktop software Internet Explorer 4 01 with SP2 or later 50 megabytes MB available hard disk s...

Page 19: ...eld A Bluetooth network connection with Internet access An account with an ISP or Internet service provided by your company NOTE A data connection service may also be required by some mobile phone net...

Page 20: ...able by gently tilting it forward and then lifting it from the cradle cable Once your handheld is setup and in daily use it requires about 15 to 30 minutes of charge time per day depending on usage To...

Page 21: ...rive b Windows Follow the onscreen instructions which guide you through installing Palm Desktop software and entering your handheld business card information Mac Double click the Desktop Software CD R...

Page 22: ...d registered your handheld If you re using a Windows computer you also created your handheld business card For comprehensive information about using your handheld continue reading this electronic hand...

Page 23: ...preferences for how you receive alarms hearing a sound seeing a blinking indicator light or feeling your handheld vibrate Choose any combination Synchronize your data with Palm Desktop software on yo...

Page 24: ...tall some software you may need to download files from the Internet to your computer Check the Software Essentials CD for details Locating handheld components Take a few moments to learn how to access...

Page 25: ...lide the bottom portion of your handheld toward the screen Locating front panel controls Screen Graffiti 2 writing area Application buttons Navigator Headphone jack Date Book Address Book To Do List N...

Page 26: ...application on your handheld Headphone jack Enables you to connect a standard 3 5mm stereo headset sold separately to your handheld for use with audio applications Speaker Enables you to listen to al...

Page 27: ...ns your handheld on or off If your handheld is turned off pressing the power button turns the handheld on and returns you to the last screen you viewed If your handheld is turned on you can turn it of...

Page 28: ...ries are sold separately and are typically available from third party developers Universal connector Connects your handheld to the cradle cable which in turn connects to the back of your computer and...

Page 29: ...view information on your handheld and use the navigator to navigate through your data and accomplish tasks To remove the cover 1 Gently lift one of the cover tabs from the side of your handheld 2 Stor...

Page 30: ...facing the display 2 Push lightly against the card with your thumb When the card is released you hear the system sound if system sounds are turned on See Sounds Alerts Preferences in Chapter 22 for mo...

Page 31: ...s use the point of the stylus for tapping or for making strokes on the handheld screen Never use an actual pen pencil or other sharp object to write on the handheld screen as this will scratch the scr...

Page 32: ...ations Using menus and Finding information in Chapter 4 and see Buttons Preferences in Chapter 22 for more information about using these icons Brightness control Tap the Brightness icon to open the Ad...

Page 33: ...Command buttons appear at the bottom of dialog boxes and application screens Next previous arrows Tap the left and right arrows to display the previous and next records tap the up and down arrows to d...

Page 34: ...To navigate in list screens do any of the following Press Up or Down on the navigator to scroll an entire screen of records Press and hold Up or Down on the navigator to accelerate the scrolling Pres...

Page 35: ...to close a dialog If there is only one button pressing Select activates that button If there are two buttons pressing Select activates the action button instead of Cancel such as OK Yes or Delete If t...

Page 36: ...Chapter 2 Exploring Your Handheld 22...

Page 37: ...sing a portable keyboard accessory sold separately and attached to the universal connector Using the onscreen keyboard You can open the onscreen keyboard anytime you need to enter text or numbers on y...

Page 38: ...character you can type on a standard keyboard The Graffiti 2 characters closely resemble the letters of the regular alphabet which makes Graffiti 2 writing easy to learn Graffiti 2 writing is differen...

Page 39: ...l a horizontal stroke from left to right or a period symbol after a down stroke is dependent upon where the down stroke was drawn The Graffiti 2 writing area is divided into two parts one for writing...

Page 40: ...at the insertion point on the screen To delete Graffiti 2 characters Set the insertion point to the right of the character you want to delete and make the backspace stroke in the Graffiti 2 writing a...

Page 41: ...of the following letters TIP A full screen pen stroke brings up Graffiti 2 Help on your handheld See Pen Preferences in Chapter 22 for details Draw letters on LEFT side of Graffiti 2 writing area Let...

Page 42: ...hapes used for a lowercase letter but write across the division line in the middle of the Graffiti 2 writing area Graffiti 2 numbers Writing numbers with Graffiti 2 writing is similar to writing lette...

Page 43: ...e following table must be written on the right number side of the Graffiti 2 writing area Draw these marks on LEFT side of Graffiti 2 writing area Mark Stroke Mark Stroke Period Ampersand Comma Carria...

Page 44: ...raw an accented You can use the following accent strokes in combination with Graffiti 2 letters Using these accent strokes you can write the following accented letters Symbols and other special charac...

Page 45: ...o cancels the automatic capitalization of the first letter of a new record or sentence 2 Write the symbol or other special character shown in the table that follows You can make a symbol stroke anywhe...

Page 46: ...n Each ShortCut can represent up to 45 characters For example you might create a ShortCut for your name or for the header of a memo See ShortCuts Preferences in Chapter 22 to learn about creating Shor...

Page 47: ...re on the left side of the screen Write numbers anywhere on the right side of the screen Write uppercase letters aligned with the division marks in the Graffiti 2 writing area Write the Punctuation Sh...

Page 48: ...c operations in Chapter 21 for more details To select a business card 1 Create an Address Book record that contains the information you want on your business card 2 Tap the Menu icon 3 Tap Record and...

Page 49: ...To beam an application 1 Tap the Home icon 2 Tap the Menu icon 3 Tap App and then tap Beam 4 Tap the Beam From pick list 5 Select either Handheld or Card 6 Tap the application you want to transfer So...

Page 50: ...try In Palm Photos you can select and beam multiple photos at the same time See Beaming photos in Chapter 13 for details Sending data You can send data using Bluetooth communication or by using e mail...

Page 51: ...15 Using your computer keyboard If you have a lot of data to enter or prefer to use the computer keyboard you can use Palm Desktop software or any supported personal information manager PIM such as M...

Page 52: ...cation into which you want to import data 3 If you are importing records that contain a field with category names do the following Select All in the Category box Be sure that the same categories that...

Page 53: ...on how to set up a file link see the Palm Desktop online Help Importing data from a Mac computer Palm Desktop software can import data from any applications that can export the data in any of the fol...

Page 54: ...e Pad application When you use Note Pad you write quick notes directly on the handheld screen in your own handwriting See Chapter 12 for more information and instructions Using a portable keyboard You...

Page 55: ...ning applications You can use the Applications Launcher to open any application installed on your handheld or an expansion card You can also open Date Book Address Book To Do List Note Pad and Voice M...

Page 56: ...he navigator to open the application In the Applications Launcher write the Graffiti 2 character for the first letter of its name The Applications Launcher scrolls to the first application with a name...

Page 57: ...n you return to that application You can also press and hold Select on the navigator to switch to the Applications Launcher at any time When you use an expansion card your handheld creates and display...

Page 58: ...you can create your own user defined categories You can have a maximum of 15 user defined categories When you have an expansion card properly seated in the expansion card slot the expansion card name...

Page 59: ...hanging the Applications Launcher display By default the Applications Launcher displays each application as an icon As an alternative you can choose to show a list of applications You can also choose...

Page 60: ...ect the card name The Copy To pick list appears only if there are multiple cards available 6 Tap an application to copy 7 Tap Copy 8 Tap Done You can install applications to a card that is seated in t...

Page 61: ...ndheld or send applications from expansion cards to your handheld See Beaming data and Sending data in Chapter 3 for details Selecting copy settings When using the copy feature you can set the followi...

Page 62: ...ck box Using menus Menus on your handheld are easy to use Once you have mastered them in one application you can use them the same way in all other applications The menus of each application are illus...

Page 63: ...e TIP After you open the menu bar you can also press Right and Left on the navigator to select a menu press Down on the navigator to select the command you want to use and then press Select on the nav...

Page 64: ...change preferences for an application 1 Open an application 2 Tap the Menu icon 3 Select Options and then select Preferences NOTE Not all applications have a Preferences command 4 Make changes to the...

Page 65: ...te or enter new text at any time Two screen features tell you when your handheld is in Edit mode A blinking cursor One or more dotted edit lines NOTE In Note Pad you can write anywhere on the screen T...

Page 66: ...res the text you removed Undo also reverses deletions you made using backspace Cut Removes the selected text and stores it temporarily in the memory of your handheld You can paste the text you cut int...

Page 67: ...file on your desktop the next time you perform a HotSync operation To delete a record with alternate methods Delete the text of the record In Date Book Address Book Palm Photos To Do List and Memo Pad...

Page 68: ...web pages by clearing the cache See Changing the size and content of the cache in Chapter 19 To purge records 1 Open the application 2 Tap the Menu icon 3 Select Purge on the Record menu A confirmatio...

Page 69: ...h as All and Unfiled and user defined categories such as Business and Personal You cannot modify the system defined categories but you can rename and delete the user defined categories In addition you...

Page 70: ...in the upper right corner of the screen to assign the item to a different category To display a category of records 1 Tap the category pick list in the upper right corner of the list screen NOTE In th...

Page 71: ...of the screen or list 2 Select Edit Categories 3 Tap New 4 Enter the name of the new category and then tap OK 5 Tap OK You can assign any of your records to the new category To rename a category 1 Ta...

Page 72: ...tion However Find does not search through applications on expansion cards Date Book To Do List Memo Pad SMS Phone Lookup displays the Address list screen and enables you to add to a record the informa...

Page 73: ...if you enter c in the first box only the letters a h and o appear in the second box If there is only one possible match for a particular position the highlight jumps to the next position 4 Press Up o...

Page 74: ...ls to the first letter of the company name 2 Tap the record to view its contents Using Find You can use Find to locate any text that you specify in any application that resides on your handheld Find d...

Page 75: ...Address list screen You can add to a record the information that appears in this list To use Phone Lookup 1 Display the record in which you want to insert a phone number The record can be in Date Boo...

Page 76: ...k record that begins with Wi your handheld inserts the full name such as Fred Williams and its associated information If you have more than one name that begins with Wi the Phone Lookup screen appears...

Page 77: ...g is available in applications that have list screens Address Book To Do List Note Pad Voice Memo Memo Pad and Expense You can also sort photos in Palm Photo See Sorting photos in List view in Chapter...

Page 78: ...ct Date Alphabetic Duration or Manual Memo Pad Tap the Sort by pick list and select Alphabetic or Manual 5 Tap OK To sort the Note Pad Voice Memo or Memo list manually tap and drag a note voice memo o...

Page 79: ...o display an entry tap it or press Up or Down on the navigator to highlight it and then press Select on the navigator 2 In Address Book only Tap Edit 3 Tap Details 4 Tap Note 5 Enter your note 6 Tap D...

Page 80: ...ld fonts in each application that enables you to change the font style To change the font style 1 Open an application 2 Tap the Menu icon 3 Select Options and then select Font 4 Tap the font style you...

Page 81: ...Reminder screen displays alerts that await attention To respond to alerts do one of the following Select an item s check box to clear the item Tap an item either the icon or the text description to o...

Page 82: ...moving applications This section explains how to install and remove applications and other files on your handheld or on an expansion card and how to remove Palm Desktop software from your computer Ins...

Page 83: ...he operation of your handheld contact the developer of the application Installing applications and files on a Windows computer Palm Quick Install makes it easy to install applications and files during...

Page 84: ...s can happen if your handheld is too full to install the file or if the file type was not recognized during the HotSync operation If files are unrecognized try launching the associated application fro...

Page 85: ...ration If files are unrecognized try launching the associated application from your handheld and then performing another HotSync operation If the files still remain in the list they are not associated...

Page 86: ...m application files To use the right click menu to send the file to Palm Quick Install 1 Copy or download the application s or file s you want to install onto your computer 2 From My Computer or Windo...

Page 87: ...it easy to install applications and files during a HotSync operation You can specify whether to install the files on your handheld or on an expansion card To install add on software on your handheld...

Page 88: ...e application you are installing click Change Destination in the Install Handheld Files window and then use the arrows to move applications between your handheld and an expansion card 9 Click OK to cl...

Page 89: ...ion of your handheld To remove an add on application 1 Tap the Home icon 2 Tap the Menu icon 3 Select Delete on the App menu 4 Tap the Delete From pick list and select either Handheld or Card If you w...

Page 90: ...mputer 1 From the Windows Start menu select Settings and then click Control Panel 2 Double click the Add Remove Programs icon 3 Click the Change or Remove Programs button 4 Select Palm Desktop 5 Click...

Page 91: ...s Book using the Quick Connect feature See Making connections from Address Book later in this chapter Define which phone number appears in the Address list for each Address Book entry Attach a note to...

Page 92: ...ntries to your handheld with your next HotSync operation Palm Desktop software also has data import capabilities so that you can load database files into Address Book on your handheld See Importing da...

Page 93: ...t the word 7 Tap the scroll arrows to move to the next page of information 8 After you finish entering information tap Done TIP To create an entry that always appears at the top of the Address list be...

Page 94: ...igator in Chapter 2 for instructions 2 Tap Edit 3 Tap Details 4 Select any of the following settings Tap triangle Show in List Select which type of phone or other information appears in the Address li...

Page 95: ...our new Palm handheld Some third party applications however may not have been upgraded to be compatible with your new Palm handheld If you suspect that a third party application is adversely affecting...

Page 96: ...box tap Settings 2 Optional Tap the Number Prefix check box and enter a prefix For example to dial 1 before all phone numbers select this check box and enter a 1 in this field The prefix is not added...

Page 97: ...phone number tap the number you want to dial To address an e mail message tap an e mail address 3 Optional Tap the number to edit it For example you might want to add an area code a 1 or a country cod...

Page 98: ...box where you can choose which application you want to use to make the connection Send Category Opens a dialog box where you can choose how you want to send all records in the selected category to ano...

Page 99: ...cted If you deselect it Address Book displays the All category Rename Custom Fields These custom fields appear at the end of the Address Edit screen Rename them to identify the kind of information you...

Page 100: ...Chapter 5 Using Address Book 86...

Page 101: ...l for confirming a series of chain calculations To open Calculator 1 Tap the Home icon 2 Tap the Calculator icon Performing calculations The Calculator includes several buttons to help you perform cal...

Page 102: ...umber enter the number first and then press the button Places the current number into memory Each new number you enter with the M button is added to the total already stored in memory The number that...

Page 103: ...is shown here for your reference and Calculator features that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about choosing menu commands Opt...

Page 104: ...Chapter 6 Using Calculator 90...

Page 105: ...tents Rename a card Format a card Reviewing Card Information You can view the card name type available storage space and a summary of its contents To review Card Information 1 Tap the Home icon 2 Tap...

Page 106: ...that indicates its contents To rename a card 1 Tap the Home icon 2 Tap the Card Info icon 3 Tap the Menu icon 4 Select Rename Card from the Card menu 5 Enter the new name for the card 6 Tap Rename For...

Page 107: ...mation on an expansion card uses more battery power than performing the same task on your handheld If you have ample storage space on your handheld consider copying the information to your handheld NO...

Page 108: ...Chapter 7 Using Card Info 94...

Page 109: ...quickly spot days where you have morning lunch or afternoon appointments Set an alarm to notify you of the scheduled activity Create reminders for events that are based on a particular date rather tha...

Page 110: ...ticular date but have no specific start or end times such as birthdays holidays and anniversaries These are referred to as untimed events Untimed events appear at the top of the list of times marked w...

Page 111: ...select the event A vertical line appears next to the time indicating the duration of the event If two or more events have the same start and end time the time appears only once To schedule an event fo...

Page 112: ...date follow the steps for scheduling an event for the current day To schedule an untimed event 1 Select the date that you want for the event 2 Tap New 3 Tap No Time so that no start or end times are d...

Page 113: ...ontents reschedule it make it a repeating event and add alarms or notes To select an event 1 Go to the day on which the event is scheduled 2 Tap the event TIP You can also press Select on the navigato...

Page 114: ...e event to which you want to assign an alarm 2 Tap Details 3 Tap the Alarm check box to select it The default setting 5 Minutes appears 4 Tap the pick list to select Minutes Hours or Days 5 Select the...

Page 115: ...alarm for an untimed event that occurs on February 4 If the alarm is set for 5 minutes the reminder message appears at 11 55 PM on February 3 The reminder remains in the reminder list until you turn...

Page 116: ...End on pick list and tap Choose Date Use the date picker to select an end date 7 Tap OK After you schedule a repeating or continuous event the Repeat icon appears at the far right of the event Changin...

Page 117: ...urrence of a repeating event such as from January 14 to January 15 and apply the change to all occurrences the new date becomes the start date of the repeating event Your handheld adjusts the end date...

Page 118: ...the navigation controls to move forward or backward a week at a time or tap on a column to display details of an event The Week View also shows untimed events and events that are before and after the...

Page 119: ...to scroll to the event or press Up and Down on the navigator to scroll to earlier and later time slots within the selected week Working in Month View The Month View screen shows which days have event...

Page 120: ...can change them depend on the settings in your To Do Preferences See Setting To Do Preferences in Chapter 16 for more information To display the Agenda View 1 Tap the Agenda View icon 2 Tap the naviga...

Page 121: ...The first event created appears as a gray bar and any subsequent conflicting events appear as a single red bar The Day View displays overlapping red brackets to the left of the conflicting times The M...

Page 122: ...ntrol which type of events appear in Month View Purge Opens a dialog where you can choose which old events to purge from your handheld and whether you want to archive purged events on your computer Se...

Page 123: ...tings Applies to the Month View of Date Book You can deselect any or all of these check boxes to hide Timed Untimed or Daily Repeating events in the Month View only Start End Time Defines the start an...

Page 124: ...Chapter 8 Using Date Book 110...

Page 125: ...ap the Palm Dialer icon TIP The Buttons Preferences screen enables you to assign Palm Dialer to the Favorite icon or to one of the application buttons on the front of the handheld For more information...

Page 126: ...ory list You are now ready to communicate over your mobile phone Redialing the most recently dialed number You can quickly redial the most recently dialed number from the Dialer screen To redial the m...

Page 127: ...obile phone Using speed dial Speed dialing allows you to quickly dial your most commonly used numbers You can enter up to 10 numbers into the Speed Dial screen Adding a speed dial entry To add a speed...

Page 128: ...r numeric display or from other Palm applications by using the cut and paste feature on the Edit menu 4 Tap OK The name appears on the speed dial button 5 Tap Done Dialing a speed dial entry To dial a...

Page 129: ...ory list You are now ready to communicate over your mobile phone Editing a speed dial entry To edit a speed dial entry 1 Tap Speed 2 Tap Edit TIP You can also go directly to the Edit Entry dialog box...

Page 130: ...of the most recently dialed numbers If the number is a speed dial entry the name from the speed dial entry appears in the Call History list You can dial a number using the Call History list To dial a...

Page 131: ...Tap Dial The number is dialed and you are now ready to communicate over your mobile phone Date and time you called Number or name if number is a speed dial entry Tap Done to return to Dialer screen Ta...

Page 132: ...Chapter 9 Using Palm Dialer 118...

Page 133: ...expense items to categories so that you can organize and view them in logical groups Keep track of vendors companies and people involved with each expense Log miles traveled for a particular date or e...

Page 134: ...xpense 3 Tap the Expense type pick list and select a type from the list As soon as you select an expense type your handheld saves your entry If you do not select an expense type it does not save the e...

Page 135: ...tem 3 Tap the new date Entering receipt details Expense provides a variety of options that you can associate with an item These options appear in the Receipt Details dialog box To open the Receipt Det...

Page 136: ...upplied by your company you can choose Prepaid to place your expense in the appropriate company paid cell of your printed expense report Currency Enables you to choose the type of currency used to pay...

Page 137: ...he Menu icon 3 Select Options and then select Preferences 4 Tap the Default Currency pick list 5 Tap the currency symbol you want to appear in Expense 6 Tap OK Defining a custom currency symbol If the...

Page 138: ...ency symbol only for a particular Expense item select the symbol in the Receipt Details dialog box associated with that item Setting Show Options Show Options defines the sort order and other settings...

Page 139: ...r When you perform a HotSync operation the euro symbol is transferred to Palm Desktop software like any other piece of data on your handheld The symbol appears in Palm Desktop software however only if...

Page 140: ...ns menu Preferences Opens the Preferences dialog box where you can select automatic fill and default currency options Use automatic fill Enables you to select an expense type by writing the first lett...

Page 141: ...memos to popular computer applications like Microsoft Word when you synchronize using Palm Desktop software and HotSync technology Assign memos to categories so that you can organize and view them in...

Page 142: ...appear in the memo Use the carriage return stroke to move down to new lines in the memo 4 Tap Done Reviewing memos The first line of a memo appears in the Memo list This makes it easy to locate and re...

Page 143: ...ions menus Send Category Opens a dialog box where you can choose how you want to send all records in the selected category to another device The options available depend on the software installed on y...

Page 144: ...Chapter 11 Using Memo Pad 130...

Page 145: ...tes to categories so that you can organize and view them in logical groups Exchange notes with other devices that have Note Pad 2 x installed and that use SMS or Bluetooth technology Use Palm Desktop...

Page 146: ...note 1 Tap New 2 Write the information directly on the handheld screen Tap the pen selector to select a different pen width or select the eraser to remove unwanted strokes 3 Optional Select the time a...

Page 147: ...he navigator See Using the navigator in Chapter 2 for details 2 Review or edit the contents of the note 3 Tap Done Changing Note Pad color settings By default your notes appear with a white paper back...

Page 148: ...pecific time and date to remind you to follow up on a note To set an alarm for a note 1 Tap the note to which you want to assign an alarm 2 Tap the Menu icon 3 Select Options and then select Alarm 4 T...

Page 149: ...urn to the current screen An attention indicator blinks in the upper left corner of the screen to remind you of the pending alarm and the reminder message appears again in five minutes When the remind...

Page 150: ...n the selected category to another device The options available depend on the software installed on your handheld Send Note Opens a dialog box where you can choose how you want to send the selected no...

Page 151: ...photos as e mail attachments or to other applications To open Palm Photos Palm Photos is available after the first time you HotSync your handheld 1 Tap the Home icon 2 Select the Palm Photos icon Pal...

Page 152: ...e album you want to view 3 Tap the thumbnail of the photo you want to view TIP You can also select a photo with the navigator Press Select on the navigator to insert the highlight press Up Down Right...

Page 153: ...ywhere on the screen to return to List view Viewing a slide show A slide show is a sequential presentation of each of the photos in the current album You can set the length of time each photo remains...

Page 154: ...rotate a photo 1 Tap the Menu icon 2 Select Photo and then select Rotate 3 Tap the photo you want to rotate TIP You can also select a photo with the navigator Press Select on the navigator to insert...

Page 155: ...ct to view the photo 4 Review or edit the information 5 Tap Done twice Organizing photos There are several ways you can organize your photos You can sort photos in the List view file photos in albums...

Page 156: ...ect Edit Albums 3 Tap New 4 Enter a title for the album 5 Tap OK 6 Tap Done Filing photos in albums You can organize the photos on your handheld by filing them into different albums Since each expansi...

Page 157: ...r handheld it is copied to an expansion card and vice versa When you copy a photo from an expansion card to your handheld a number is appended to the photo name If a photo was originally larger than 3...

Page 158: ...e Renaming a card in Chapter 7 When you delete an album all the photos in that album are reassigned to the Unfiled album To rename an album 1 Tap the Album pick list in the upper right corner 2 Select...

Page 159: ...r 3 Follow the steps below to beam multiple photos To beam photos 1 Tap the Menu icon 2 Select Photo and then select Beam 3 Tap the photos you want to beam A plus sign appears next to the photos you s...

Page 160: ...to and then press Select to view the photo 4 Tap Delete 5 When the confirmation dialog box appears tap Delete Working with photos on your computer After you copy photos onto your handheld and perform...

Page 161: ...click the Photo and Audio Readme file Using Palm Photos menus Palm Photos menus are shown here for your reference and Palm Photos features that are not explained elsewhere in this book are described h...

Page 162: ...Chapter 13 Using Palm Photos 148...

Page 163: ...able connection A wire based link that connects your handheld to a mobile phone with a physical cable Serial cables and mobile phones that are enabled with infrared or Bluetooth technology are sold se...

Page 164: ...are not included with your handheld Setting up a phone connection To set up a phone connection you must configure connection information on your handheld If you want to connect to the Internet and sen...

Page 165: ...or your phone see Updating the phone files on your handheld later in this chapter or your phone is not supported at this time 7 Tap Next 8 Tap the Via pick list and select the method you want to use t...

Page 166: ...he list 4 Tap Next Your handheld connects to your phone 5 When prompted to create a trusted connection tap Next 6 Enter a passkey for this connection on your phone and then tap OK A passkey is a uniqu...

Page 167: ...s and then follow the instructions in the next section to set up network services for your phone Configuring network service settings for your phone If you want to use your handheld to connect to the...

Page 168: ...the Network Service box 2 Tap Yes when asked if you subscribe to a high speed data service 3 Tap Next 4 Tap the Select the area pick list and select your mobile phone carrier s location 5 Tap the Sel...

Page 169: ...ction procedure tap Next on the Network Service Setup screen If you do not see the Network Service Setup screen tap the Home icon select the Phone Link icon and then tap the Network Service box 2 Tap...

Page 170: ...handheld The instructions in this section assume that you have already installed the desktop software that came with your handheld and have performed at least one HotSync operation You will also need...

Page 171: ...oth connection with a phone you must first turn on Bluetooth communication and turn on the Discoverable setting on your handheld See Bluetooth Preferences in Chapter 22 for instructions 2 Download the...

Page 172: ...ernet launch a web browser application To make a cable connection 1 Connect the cable to your handheld and mobile phone 2 Turn on your handheld and your mobile phone 3 Launch the application that requ...

Page 173: ...sage IMPORTANT Your mobile phone plan must be a GSM phone and must include the ability to send and receive SMS messages in order to use SMS To open SMS 1 Tap the Home icon 2 Tap the pick list in the u...

Page 174: ...highlight To navigate in message screens Press Up or Down to scroll within the current message Press Right or Left to scroll to the previous or next message Press Select to return to the list screen C...

Page 175: ...your Outbox and retrieve all the new messages from your mobile phone at the same time To send and receive messages at the same time 1 Connect to your phone See Setting up a phone connection in Chapter...

Page 176: ...the upper right corner 2 Tap Inbox 3 Tap the message you want to view 4 Tap one of the following Inbox Stores messages downloaded from your phone Outbox Stores messages waiting to be sent Trash Stores...

Page 177: ...e application or tap No to view the raw data To view messages in your Outbox or Archive categories 1 Tap the category pick list in the upper right corner 2 Tap Outbox or tap Archive 3 Tap the message...

Page 178: ...n store draft messages for as long as you like and review and edit them before you send them To place a message in the Draft category 1 Create or open the message you want to store in the Draft catego...

Page 179: ...then add it to a message using menu commands To define a signature 1 Tap the Menu icon 2 Tap Options and then tap Preferences Send Sends the message now Outbox Moves the message to the Outbox to be se...

Page 180: ...you can create a message that contains data from an application on your handheld For example you can send a Date Book event to someone to remind them to add a meeting to their calendar If the recipie...

Page 181: ...s Alphabetic Date Phone Number and Status Show Date To display dates in list views select this check box Alert Sound Indicates whether new messages trigger an alert and which alert it triggers To trig...

Page 182: ...that you can add to your messages Leave Messages on Phone Indicates whether messages are deleted from your phone after you download them to your handheld To keep messages on your phone after you trans...

Page 183: ...m the following options 4 Hours 1 Day 1 Week 2 Weeks 1 Month and Max Time Message Center Indicates whether your handheld obtains your mobile phone service provider s Message Center number directly fro...

Page 184: ...dialog box where you can select a mobile phone number where you want to send a message Font Opens the Font dialog box where you can choose different fonts for the list and message views About SMS Sho...

Page 185: ...items to categories so that you can organize and view them in logical groups Sort your To Do List items by due date priority level or category Attach a note to an individual To Do List item for a des...

Page 186: ...ing priority You can use the priority setting for items to arrange the tasks in your To Do List according to their importance or urgency The default setting for the To Do List is to arrange items by p...

Page 187: ...t You can set the To Do List to record the date that you complete the To Do item and you can show or hide completed items See Setting To Do Preferences later in this chapter To check off a To Do List...

Page 188: ...a To Do List item 1 In the Details dialog box tap No Date to open the Due Date pick list 2 Tap the date that you want to assign the item 3 Tap OK TIP If you turn on the Show Due Dates option in the To...

Page 189: ...in the memory of your handheld You can purge completed items to remove them from memory Show Only Due Items Shows only the items that are currently due past due or have no due date specified When this...

Page 190: ...ds Record menu Options menu Send Item Opens a dialog box where you can choose how you want to send the selected item to another device The options available depend on the software installed on your ha...

Page 191: ...t make sending and receiving e mail messages and managing e mail accounts easier than ever Palm VersaMail personal e mail software features Key features of the VersaMail 2 5 application include the fo...

Page 192: ...information in the VersaMail application If you enter the e mail account information first and then synchronize your handheld to an existing username the e mail account information you entered is over...

Page 193: ...using your Yahoo account Account and connection types Two types of e mail accounts are supported Network You can send and receive e mail directly to and from your handheld by connecting with an e mail...

Page 194: ...account and have a well known ISP such as Earthlink or Mindspring many of the required settings during the account setup are automatically configured For other ISPs you need the following information...

Page 195: ...corporate firewall or if you are using an 802 11b SDIO card sold separately in your handheld and your company has an 802 11b network located behind the corporate firewall you may not need to set up a...

Page 196: ...of the following two situations Your company s wireless LAN network is located outside the firewall Your company s wireless LAN network is located inside the firewall but you are trying to access the...

Page 197: ...ersaMail Account Setup you enter the username and password for this account The VersaMail 2 5 application provides strong 128 bit AES encryption for your password Account Name Enter a descriptive name...

Page 198: ...ail server settings 1 If you chose a preconfigured service from the Mail Services pick list on the Account Setup screen the e mail address field is completed automatically based on the username and ma...

Page 199: ...displays different options depending on whether your mail service uses a POP or an IMAP protocol To set mail retrieval server options for a POP or IMAP account 1 Optional Select any of the following G...

Page 200: ...access your Yahoo e mail Inbox Port Number The port number setting defaults to 110 for POP and to 143 for IMAP servers respectively You may need to change the port number if you choose to retrieve in...

Page 201: ...y to on your e mail messages only if this is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you want recipients...

Page 202: ...res authentication ESMTP check box if the outgoing server SMTP requires authentication Check with your system administrator before selecting this option See Adding ESMTP to an account later in this ch...

Page 203: ...ynchronize only account NOTE You must be using a Windows computer to use a synchronize only account A synchronize only e mail account enables you to download view and manage e mail between the handhel...

Page 204: ...screen select the Synchronize Only Account check box 7 Tap Next Account Name Enter a descriptive name for this account such as My Yahoo Mail Service Tap the Mail Service pick list and select the provi...

Page 205: ...Tap Next Entering the name of the outgoing and incoming mail server You need to enter your e mail address for the account you are accessing as well as the names of the outgoing and incoming mail serve...

Page 206: ...ext 5 Do one of the following To accept these mail options and begin using the VersaMail application tap Done After you finish setting up a synchronize only e mail account you need to configure this a...

Page 207: ...x Leave mail on server POP account only To get e mail on your handheld but also leave it on the server so you can view it later on your desktop select the Leave mail on server check box For example if...

Page 208: ...is different from the e mail address from which you are sending the message For example if you are sending a message from me yahoo com but you want recipients to reply to me earthlink net enter the re...

Page 209: ...r check with your mail server administrator Authentication Select the My server requires authentication ESMTP check box if the outgoing server SMTP requires authentication Check with your system admin...

Page 210: ...hapter for information You will not be able to synchronize e mail between your handheld and your desktop until you configure the account on your desktop Editing e mail accounts From time to time you m...

Page 211: ...VersaMail 2 5 application provides strong encryption for your password To edit the account username and password 1 Optional Enter a new username for accessing your e mail This is generally the part o...

Page 212: ...red incorrectly you can edit the address or the server names To edit mail server settings 1 Optional Enter a new e mail address for the account you are accessing such as examplename yahoo com 2 Option...

Page 213: ...e POP protocol does not support retrieval of unread mail only from the server If you have a POP e mail account the VersaMail application downloads all messages from the server regardless of whether yo...

Page 214: ...nge the port number if you choose to retrieve incoming mail over a secure connection see the next bullet item If you are not sure about the correct port number check with your mail server administrato...

Page 215: ...e mail address that you want recipients to see and reply to on your e mail messages only if this is different from the e mail address from which you are sending the message For example if you are send...

Page 216: ...If you are not sure about the correct port number check with your mail server administrator Authentication Select the My server requires authentication ESMTP check box if the outgoing server SMTP requ...

Page 217: ...ahoo account from the VersaMail application deletes only the account from your handheld Your e mail account still exists at Yahoo com NOTE You can delete all but one of your e mail accounts you must h...

Page 218: ...pplication uses this service for sending and receiving messages for all e mail accounts you set up See Chapter 22 for information on setting up the default service for your handheld However for any gi...

Page 219: ...eopen the application the e mail account you selected My Earthlink in this example continues to connect using the new connection Earthlink GPRS in this example until you either select a new service or...

Page 220: ...s as read or unread This section describes how to do the following Get and send e mail for your e mail accounts View and send e mail attachments such as text or Microsoft Word documents wirelessly Get...

Page 221: ...get the entire message You can also use the Details dialog box to select options for getting unread e mail only downloading attachments using filters and more To get e mail messages 1 Tap Get Mail If...

Page 222: ...r information on setting a default connection type 4 Optional For IMAP accounts you have the option of synchronizing IMAP folders from the Get Mail dialog See Wireless IMAP folder synchronization late...

Page 223: ...ns called the Reminders screen The auto get feature downloads the first 3KB of each message If a message is larger than 3KB tap the More button on the message screen to download and view the entire me...

Page 224: ...duled auto get takes place at the same time for example for two separate e mail accounts the retrievals take place in the following order Any past due auto get for example a retry of an earlier failed...

Page 225: ...select the time interval from 15 minutes to 12 hours See Resource issues with auto get mail later in this chapter for information on setting the interval Start Time Tap the Start Time box tap to ente...

Page 226: ...ave your handheld alert you when a new message arrives in your account The beep or alert sound your hear is called a notification Your handheld also notifies you of a new message s arrival by blinking...

Page 227: ...m the Inbox or another folder screen tap the Menu icon 2 Tap Options 3 Tap Notification 4 Tap the Notify me of new mail and mail alerts check box 5 Tap the Notify Sound pick list and select a sound Th...

Page 228: ...references To make your handheld buzz or blink when you get new e mail 1 Tap the Home icon 2 Tap the Prefs icon 3 From the General Preferences list select Sound Alerts 4 Do any of the following To cha...

Page 229: ...Reminders screen and return to whatever you were doing on your handheld before the Reminders screen appeared Tap Clear All to dismiss all reminders in the Reminders screen When a notification appears...

Page 230: ...play the error message but would display the number of messages retrieved after the successful retrieval Reminders screen notifications are specific for each account For example if auto get fails for...

Page 231: ...handheld s battery charge more quickly and thus need to recharge the battery more frequently Increasedmonthly charges If your e mail service provider is a wireless provider such as Cingular or T Mobi...

Page 232: ...age press Select to close the message If you chose to get messages by subjects only tap the More button to view the body of the e mail message plus any attachments up to the maximum message size you s...

Page 233: ...age See Working with URLs later in this chapter for more information When you set the VersaMail application to receive e mail messages as HTML any messages sent as plain text will be displayed as plai...

Page 234: ...t corner of the screen 2 Tap the folder you want to view Managing display options in the folder s list view You can customize the way in which messages appear in the list view of your mail folders The...

Page 235: ...ort order 1 Tap Display 2 Tap the Sort by pick list and then tap the column name 3 Tap Descend or Ascend to change the sort order 4 Tap OK To select a one line or two line view 1 Tap Display 2 Tap the...

Page 236: ...change depending on whether you choose a one line or a two line view NOTE If you select Date the Date column displays the message time for any messages received today that is any message received aft...

Page 237: ...nt style you want 6 Tap OK To select colors for read and unread mail 1 Tap Display 2 Tap the Unread pick list and then tap the color you want to use to display unread messages 3 Tap the Read pick list...

Page 238: ...der 2 Drag the column divider to change the width of the column 3 Tap OK You can also change the font within an individual message This change affects the the font of all messages you compose To chang...

Page 239: ...style you want 7 Tap OK Moving e mail between folders You can move one or more e mail messages between folders To move one e mail message 1 Tap the folders pick list in the upper right corner of the s...

Page 240: ...he folder Alternately tap the folder that you want TIP You can also move a single e mail message from within the body of the message by pressing the command bar stroke in the Graffiti 2 writing area t...

Page 241: ...pears next to the selected messages 3 Do one of the following Tap the Menu icon and then tap Move To Tap a message icon next to a selected message and then tap Move To on the pick list 4 Tap the folde...

Page 242: ...aries slightly between POP and IMAP e mail accounts as described in the following procedure To create and edit e mail folders 1 Tap the folders pick list in the upper right corner of the screen and th...

Page 243: ...nly you have the option of deleting the folder on the server Select the check box if you also want to delete the folder on the server and then tap OK For POP accounts the folder will be deleted immedi...

Page 244: ...address a message by entering the complete address To enter the address 1 In the New Message screen tap or navigate to the To field and enter the address and then tap Done For multiple recipients type...

Page 245: ...ssed If you want to edit an e mail address that is longer than the line provided in the New Message screen tap the To field and edit the address 2 To send copies tap cc or bcc and enter the recipient...

Page 246: ...elected in VersaMail Preferences To use Smart Addressing to address a message 1 In the New Message screen tap in the To field 2 Start entering the person s name such as Joe Smith Once the name is reco...

Page 247: ...Preferences 1 In the Inbox tap the Menu icon 2 Tap Options 3 Select Preferences 4 Tap Advanced 5 Tap the Enable Smart Addressing check box if it is not selected A checkmark means it is turned on 6 Ta...

Page 248: ...ld is out of range or the application cannot connect to the mail server you can choose to have the application move the message to the Outbox and continue to try to send the message at 30 minute inter...

Page 249: ...y notifications If automatic send retry fails after the third attempt a notification appears in the Reminders screen A separate notification appears for each e mail account for which a send retry has...

Page 250: ...edit the message you will need to perform a manual send in order to send the message If the manual send fails you can choose to store the message in the Outbox to await the next automatic send retry...

Page 251: ...signature 1 Tap the Menu icon 2 Tap Options 3 Select Preferences 4 Tap Signature 5 Tap the Attach Signature check box to select it 6 Enter your signature information 7 Tap OK Forwarding e mail You can...

Page 252: ...for more information on addressing messages 6 Optional Enter some text describing the forwarded message 7 Tap Send to send the message or tap Outbox to store it in the Outbox NOTE Forwarded messages a...

Page 253: ...In the Reply Options dialog box select options for replying to the sender only or to all e mail recipients and for including original message text 4 Tap OK 5 Enter a reply 6 Tap Send to send the mess...

Page 254: ...t to select this option TIP Alternately you can tap the folders pick list select the folder that contains the e mail tap the envelope icon next to the message and then tap Reply on the pick list 3 In...

Page 255: ...ifferent forms as follows Working with attachments You can easily download view and send attachments with e mail messages Downloading attachments to your handheld At times e mail contains attached fil...

Page 256: ...uments is shown JPG jpg bitmap bmp and TIFF tif tiles These are graphics files You can download these files and view them using the Photo Viewer application on your handheld Other application files Fo...

Page 257: ...chments exceeds your maximum message size you see a message showing that the message and or attachments were too large and asking if you would like to continue downloading them For example if the maxi...

Page 258: ...on your handheld and you select a photo attachment on the list the Viewer pick list appears containing the names of the photo viewing applications Tap the pick list and select the application you wan...

Page 259: ...our maximum message size or a message with multiple attachments whose total size exceeds your maximum message size requires some extra steps To determine if a message has an attachment or multiple att...

Page 260: ...llow the procedure for viewing an attachment presented earlier in this chapter To download multiple attachments whose total size exceeds the maximum message size 1 Tap the red paper clip icon 2 Select...

Page 261: ...dure for downloading attachments described earlier in this chapter 3 On the Attachments screen tap Save to Card 4 Tap OK Attaching files from a handheld application You can attach files on your handhe...

Page 262: ...ap the Type pick list and select the file type All files of the selected type appear in the Type box For example if you select Appointments vCal tap Date Book to see a list of appointments from a part...

Page 263: ...from an expansion card If you have purchased an expansion card and have saved files to the card you can attach files from the card to an e mail message you are sending The types of files you can attac...

Page 264: ...Only file types that correspond to the types of files on the card will be displayed on the list For example if the card contains only Word docs and Address Book entries only the file types doc and vCa...

Page 265: ...k up the recipient address See the procedure for creating e mail earlier in this chapter for more information on addressing messages 5 Follow the procedure for attaching files presented earlier in thi...

Page 266: ...Tap Also delete message s on server if you want to delete the message from the server now The selected messages move to the Trash folder and are deleted from your handheld when you empty the trash If...

Page 267: ...age on the server you cannot retrieve it and view it again later To delete messages before a certain date 1 Tap the Menu icon and then select Delete Old from the Message menu 2 Tap the Folder pick lis...

Page 268: ...sh folder and takes up space on your handheld To increase memory you should empty the trash regularly If you want to automatically empty the trash you can set a preference to empty the trash immediate...

Page 269: ...Many e mail providers such as Yahoo have size restrictions for mail storage If your mailbox on the server becomes full messages are returned to the senders To have the trash emptied automatically 1 T...

Page 270: ...1 Tap the folders pick list and select the folder you want 2 Tap the icon next to the message you want to mark 3 Tap Mark Read or tap Mark Unread TIP To mark multiple messages tap the bullets next to...

Page 271: ...r typeface for POP accounts on the handheld but you can t connect with the server to change the message state Read messages appear in plain text unread messages appear in bold text Setting preferences...

Page 272: ...commend periodically deleting messages on the server Download Attachments Causes files attached to e mail to be automatically downloaded to your handheld Attachments that exceed the maximum message si...

Page 273: ...message and a record already exists for the recipient name you are prompted either to update the e mail address for the recipient or to create a new record for the recipient Synchronizing e mail betwe...

Page 274: ...alm VersaMail HotSync Conduit 1 Click the HotSync Manager icon in the Windows system tray 2 Select Custom 3 Select VersaMail in the Conduit list 4 Click Change 5 Select Synchronize Active Accounts 6 O...

Page 275: ...o synchronize that with the desktop set the synchronization options for the Earthlink account During a HotSync operation the Earthlink account on the handheld and the e mail application specified in t...

Page 276: ...tion Although Netscape uses SMAPI Netscape is not supported Optional If prompted enter profile and password information for the client you selected IMPORTANT You must select the synchronize check box...

Page 277: ...about the incoming POP server the outgoing SMTP server your e mail username your password and your e mail address You can change these settings under Handheld Settings in the conduit see the procedur...

Page 278: ...in this chapter During the HotSync operation the conduit reads the settings you made If the settings do not exist or all server information is wrong an error is reported in the HotSync log file Howeve...

Page 279: ...0KB In this case the conduit puts the message header body and attachment 2 totaling 41KB on the handheld Attachment 1 is removed because adding it to the message causes the message to exceed the maxim...

Page 280: ...check box is unselected meaning that all e mail will be synchronized Download attachments Select whether to download attachments during synchronization By default the check box is selected if unselect...

Page 281: ...follows Click the name of the folder you want Click in the Synchronize column to the right of the folder name Click the arrow to open the drop down list and click Yes or No to synchronize the folder o...

Page 282: ...Palm VersaMail Personal E mail Software 268 To set handheld synchronization settings 1 Under the selected account name click the plus sign to the left of Handheld Settings 2 Click Account Information...

Page 283: ...d on your handheld the account information will already be entered If not enter the following NOTE You do not need to fill in these fields if the account is a synchronize only account and the mail cli...

Page 284: ...Server Enter the name of your outgoing SMTP mail server such as smtp mail yahoo com Outgoing Mail Server Port Number The default is 25 the port number most SMTP servers use If you are not sure about...

Page 285: ...e account is active whether the account has been synchronized and if so the last synchronization date the mail client for this account and whether the mail client and or the incoming mail server has b...

Page 286: ...you must select the option to use APOP ESMTP or a secure connection on your handheld See Adding APOP to an account Adding ESMTP to an account and Using Secure Sockets Layer SSL later in this chapter...

Page 287: ...Outlook Configuring Microsoft Outlook Express You can synchronize a VersaMail e mail account with Microsoft Outlook Express 5 5 or 6 0 but you must set Outlook Express as the default e mail handler N...

Page 288: ...ched files that you are receiving DataViz Documents To Go plug ins enable you to convert attachments using HotSync operations With Documents To Go you can view create and edit Word Excel and PowerPoin...

Page 289: ...he plug in If a plug in is not selected the right column reads Not Selected NOTE The drop down lists in the right column display only the companies currently supplying plug ins for a particular type I...

Page 290: ...on To select which accounts are synchronized during a HotSync operation 1 Click the HotSync Manager icon in the Windows system tray 2 Select Custom Item Action To deselect a plug in Click the right co...

Page 291: ...ions Otherwise the settings apply to the next HotSync operation only 7 Click OK 8 Perform a HotSync operation Synchronize Active Accounts Select this option to include active accounts in the next HotS...

Page 292: ...t When you set up an e mail account you can choose to use a secure connection Secure Sockets Layer or SSL for sending and receiving e mail messages The Palm VersaMail HotSync Conduit supports SSL when...

Page 293: ...s are downloaded to your handheld and in which folder the downloaded messages are stored For example you may want to file e mail about sales meetings in a Sales folder You can create a filter that aut...

Page 294: ...NOT containing onlinebroker in the From field should be moved to the Inbox or other folder you designate If you do not create this second filter then only messages containing onlinebroker in the From...

Page 295: ...t once Before you download e mail be sure to turn on the filters you want and turn off those you don t want To pick list Select the message header field with the information contained in the edit line...

Page 296: ...Synchronize Connected applies a filter to messages downloaded to your handheld over a modem or network connection Synchronize applies a filter to messages downloaded to your handheld during a HotSync...

Page 297: ...in the pick lists and revise the text in the edit line Tap OK To delete the filter tap Delete and then tap Yes to confirm the deletion 5 Tap OK Managing mail settings You can configure advanced mail s...

Page 298: ...o manage and then tap OK To change the protocol type 1 In the Server Settings screen tap the Protocol pick list and then tap POP or IMAP 2 Tap OK To change your username or password 1 In the Server Se...

Page 299: ...d to make a connection with your corporate account through a VPN However for your Earthlink account you may want to switch to the Earthlink service which uses an external modem accessory to make a con...

Page 300: ...pick list and select Address Servers 3 Edit any of the following 4 Tap OK Email address Enter the e mail address of the account you are accessing such as examplename yahoo com Incoming mail server Ent...

Page 301: ...retrieval of unread mail only from the server If you have a POP e mail account the VersaMail application downloads all messages from the server regardless of whether you have read them for example on...

Page 302: ...h your mail server administrator Secure Connection Retrieves incoming mail over a secure Secure Sockets Layer or SSL connection See Using Secure Sockets Layer SSL later in this chapter for information...

Page 303: ...f your Deleted Mail folder is called Trash on the server you must enter Trash in this space Sent Mail IMAP only Shows the name of your Sent Mail folder on the server This field is case sensitive and t...

Page 304: ...pick list and select Advanced Outgoing BCC Select the BCC check box to send a blind copy of any e mail message you send to another e mail address The blind copy e mail address is not seen by the othe...

Page 305: ...lect the My server requires authentication ESMTP check box if the outgoing server SMTP requires authentication Check with your system administrator before selecting this option See Adding ESMTP to an...

Page 306: ...der screen tap the Menu icon 2 Tap Options 3 Select Mail Servers 4 Tap the Account pick list and select Edit Accounts 5 Tap the name of the account you want to change and then tap OK 6 In the Server S...

Page 307: ...erver If you aren t sure if your ISP or web e mail provider supports ESMTP check with your e mail provider To edit an account and add ESMTP 1 In your Inbox or another folder screen tap the Menu icon 2...

Page 308: ...orrect however occasionally your authentication username and or password is different from your account username or password Check with your e mail service provider for authentication username and pas...

Page 309: ...onnection with the e mail service provider The default setting is 45 seconds To change tap the Timeout field and enter a new value Auto Disconnect Automatically disconnects your remote connections aft...

Page 310: ...other application 1 Go to the new location and tap the Menu icon 2 Tap Edit and select Paste You can also cut or copy text from a Word document that you download as an attachment and view on your hand...

Page 311: ...st Inbox Outbox and so on showing list of messages Select all messages Deselect all messages Change display font toggles between large and small font Delete messages from the handheld icon appears onl...

Page 312: ...line Subj field Full header Shows the following Sender s name or e mail address From field Subject line Subj field Date message was composed sent or received Date field Size of message including any a...

Page 313: ...cases your e mail is on your server so you do not need to back up your e mail database from your handheld If you want to make sure you have a current copy of all your e mail you can back up all the e...

Page 314: ...r check box as described in that section After creating the folders continue with the following procedures for synchronizing IMAP folders If there is a folder on the mail server but you need to create...

Page 315: ...ect Sync IMAP Folders 4 Select the folders you want to synchronize from the pick list either by tapping the folder name or by using the navigator as follows A connection is made to your e mail service...

Page 316: ...tering the name of the outgoing and incoming mail server earlier in this chapter for information on entering the outgoing mail server 2 Set the reply to address to an e mail address from an e mail ser...

Page 317: ...ally appears when you click on the e mail icon for each message Left Deselects the highlighted message Compose New Message N A Up Down In To cc bcc and Subject fields Tabs to the next previous field I...

Page 318: ...elect the message 5 Press Right to open the pop up menu 6 Press Down to scroll to Delete Message 7 Press Select to delete the message 8 Press Select to confirm that you want to delete the message Keyb...

Page 319: ...beyond the basics 305 O Reply to Message P Paste Q Go to Bottom R Preferences S Select All T Go to Top U Undo V Move To W Save to Draft X Cut Y Send Z Deselect All Press hold Mail Get Send ShortCut Fe...

Page 320: ...Chapter 17 Using Palm VersaMail Personal E mail Software 306...

Page 321: ...t you can organize and view them in logical groups Synchronize with your computer using Palm Desktop software and HotSync technology and then listen to voice memos on your computer or send them as e m...

Page 322: ...ton To record a voice memo on your handheld 1 Press and hold the Voice Memo application button IMPORTANT Continue holding the Voice Memo application button until you finish recording If you are record...

Page 323: ...while recording a voice memo you must use the onscreen controls This section covers how to use the onscreen controls to pause and resume while recording a voice memo To pause and restart while creatin...

Page 324: ...paused NOTE If you use other applications on your handheld while pausing the recording press and release the Voice Memo application button to resume recording later 6 Tap Record A tone sounds to indic...

Page 325: ...d party application to back up data stored on an expansion card Additionally you cannot mark voice memos private or attach alarms to voice memos that are stored on an expansion card NOTE Palm works wi...

Page 326: ...or details The voice memo begins to play after a few seconds To start playing immediately tap Play 2 Tap the arrows at the top of the screen to listen to the next or previous voice memo TIP You can al...

Page 327: ...memo You can set an alarm for a specific time and date to remind you to follow up on a voice memo To set an alarm for a voice memo 1 Select the voice memo to which you want to assign an alarm 2 Tap t...

Page 328: ...nd return to the current screen An attention indicator blinks in the upper left corner of the screen to remind you of the pending alarm and the reminder message appears again in five minutes When the...

Page 329: ...Opens a dialog box where you can choose how to send the voice memo You can send the voice memo using Bluetooth communication SMS or the VersaMail application Voice Memo list V Memo screen Preferences...

Page 330: ...Chapter 18 Using Voice Memo 316...

Page 331: ...ses saves and displays web pages IMPORTANT To use Web Browser Pro you must first configure and establish a connection with the Internet such as through a mobile phone For more information on connectin...

Page 332: ...to navigate in the browser to refresh pages and to bookmark pages The URL Entry field allows you to quickly enter web page addresses URL stands for uniform resource locator The rest of the screen is...

Page 333: ...ers tap the Menu icon tap Edit and then tap Graffiti 2 Help Disconnecting from and connecting to the Internet While you re working with stored information in Web Browser Pro such as saved pages stored...

Page 334: ...ck to the pages you already visited by using the Back and Forward icons Return to your home page Visiting a web page You can visit web pages using the Open URL dialog box or using the URL Entry field...

Page 335: ...y field Web Browser Pro completes the URL for you For more information on autofill see Enabling or disabling autofill Following a link Many web pages contain links which are text or pictures that when...

Page 336: ...o an earlier page and Right to go forward through the cache Returning to your home page Your home page is the web page that is displayed first every time you start Web Browser Pro No matter where you...

Page 337: ...ess of the download 4 When the file download is complete a message is displayed 5 Tap OK If you decide that the download process is taking too long you can stop it To stop a web page from downloading...

Page 338: ...Browser Pro accesses the Internet Web Browser Pro lets you know you re looking at old content by displaying a dialog box when you open the web page Tap Yes to view the stored version or force the late...

Page 339: ...d 1 Open the web page where you must enter the password The password field contains the word Unassigned 2 Enter your sign in name in the appropriate field 3 Tap the password field 4 Enter your passwor...

Page 340: ...Place the cursor where you want the text pasted 2 Tap the Menu icon 3 Tap Edit and then tap Paste To paste text in another application 1 Open the application 2 Place the cursor where you want the text...

Page 341: ...to others if you use the VersaMail application or another application that supports this functionality For more information on the VersaMail application see Chapter 17 To send e mail 1 Tap a mailto li...

Page 342: ...f they choose not to accept the URL the beaming process ends 5 While the URL is prepared for beaming a message is displayed 6 While the URL is being beamed a message is displayed When the message clos...

Page 343: ...where you stopped In the same way you can bookmark a web page for later reference A bookmark in Web Browser Pro doesn t store the actual page instead it stores a reference to the page s URL Adding a...

Page 344: ...Up and Down on the navigator to scroll through the list of bookmarks to the bookmark you want to edit 3 Tap Edit 4 Edit the bookmark Tap the Name field and then enter a new name Tap the URL box to ch...

Page 345: ...y allocated to storing saved pages To increase or decrease the amount of memory allocated see Changing the size and content of the cache Saving a page To save a web page 1 Open the web page you want t...

Page 346: ...e Page menu 3 Tap the name of the saved page you want to edit 4 Tap Edit 5 Edit the information about the saved page Tap the Name field and then enter a new name Tap the Category pick list to change t...

Page 347: ...Finding web pages you recently visited Using the Back and Forward icons to browse through the pages you recently visited one page at a time can be tedious Instead you can use the History list to view...

Page 348: ...hanging the size and content of the cache For more information on the Back and Forward icons see Returning to a web page you just visited To clear the History list 1 Tap the Menu icon 2 Tap Options an...

Page 349: ...led your changes have no effect To change your home page 1 Tap the Menu icon 2 Tap Options and then tap Preferences 3 Tap Default 4 Do one of the following Enter the address of the new home page Tap C...

Page 350: ...n tap Display Options 3 Select one of the following items from the Graphics pick list 4 Tap OK No Images All web pages are downloaded without images Low Quality Images are compressed and shown in gray...

Page 351: ...address phone number and so on By default Web Browser Pro stores the information you entered in these fields The next time you use that order form and type the first few letters in a field Web Browse...

Page 352: ...ookies To enable or disable cookies 1 Tap the Menu icon 2 Tap Options and then tap Preferences 3 Tap Advanced 4 In the Accept cookies check box do one of the following To not store cookies tap to remo...

Page 353: ...o clear the cache each time you exit Web Browser Pro so it starts fresh at the beginning of each session To change the size and content of the cache 1 Tap the Menu icon 2 Tap Options and then tap Pref...

Page 354: ...Tap the check box next to the following options to enable or disable that option By default these options are disabled that is there are no checks in the check boxes 5 Tap OK Changing Network Prefere...

Page 355: ...your system administrator To access a new host server 1 Tap the Menu icon 2 Tap Options and then tap Preferences 3 Tap Advanced 4 Tap the Host Address field 5 Enter the Internet Protocol IP address o...

Page 356: ...Chapter 19 Using Web Browser Pro 342...

Page 357: ...es screen where you can set the time and date for all the applications on your handheld Set an alarm Set Daylight Saving options To open World Clock 1 Tap the Home icon 2 Select the World Clock icon T...

Page 358: ...and time for the primary location Keep in mind that the primary location settings are also your system date and time and that these settings are used by all the applications on your handheld The prima...

Page 359: ...not appear in the list see Adding a location later in this chapter to create a new location 3 Tap OK To set the date 1 Tap Set Date Time 2 Tap the Set Date box 3 Tap the arrows to select the current...

Page 360: ...ation unchanged To change the primary location 1 Tap the pick list next to the current primary location 2 Tap the location you want to use as the new primary location If the new location is in another...

Page 361: ...e list When you add a location the default Time Zone and Daylight Saving settings are usually correct However you can adjust these settings if necessary When the Daylight Saving options are active the...

Page 362: ...en daylight saving begins within the selected month 6 Tap the Day pick list 7 Select the day of the week when daylight saving begins within the selected week 8 Tap OK 9 Tap the End box and repeat step...

Page 363: ...cation To remove a location 1 Tap a Location pick list 2 Select Edit List 3 Select the location you want to remove 4 Tap Remove 5 Tap OK to confirm the deletion 6 Tap Done Setting an alarm In addition...

Page 364: ...re shown here for your reference and World Clock features that are not explained elsewhere in this book are described here See Using menus in Chapter 4 for information about choosing menu commands Opt...

Page 365: ...n Indirect methods include using a modem or network HotSync technology Selecting HotSync setup options You can choose when HotSync Manager will run If necessary you can adjust the local and modem HotS...

Page 366: ...your handheld With this option the HotSync Manager synchronizes data even when Palm Desktop software is not running Available only when the Palm Desktop software is running Starts HotSync Manager and...

Page 367: ...ares your Mac computer to synchronize with your handheld By default the transport monitor is enabled listen on USB and PalmConnect whenever you start your computer If you are using Mac OS 9 1 and the...

Page 368: ...window Customizing HotSync application settings For each application you can define a set of options that determines how records are handled during synchronization These options are called a conduit B...

Page 369: ...n application in the Conduit list 5 Click Change 6 For each application click the direction in which you want to write data or click Do Nothing to skip data transfer for an application Changing the Ho...

Page 370: ...Settings 6 For each application click the direction in which you want to write data or click Do Nothing to skip data transfer for an application Changing the HotSync setting from the default affects...

Page 371: ...you may want to create a user profile See Creating a user profile later in this chapter before performing the following steps IMPORTANT You must perform your first HotSync operation with a local direc...

Page 372: ...a unique name To prevent loss of a user s records never try to synchronize more than one handheld to the same user name The HotSync Progress dialog box appears and synchronization begins 4 Wait for a...

Page 373: ...change users by selecting a new name in the pop up menu Each subsequent time you perform a HotSync operation HotSync Manager reads the user name from your handheld and synchronizes the data in the fo...

Page 374: ...he HotSync cradle cable 2 Make sure that HotSync Manager is enabled Double click the HotSync Manager icon in the Palm folder Click the HotSync Controls tab and make sure the Enabled option is selected...

Page 375: ...t need your cradle cable However you must have a computer that s equipped with an IR port and that supports the IrCOMM implementation of the Infrared Data Association IrDA standards This is especially...

Page 376: ...HotSync Manager for infrared communication on a Windows computer Click the HotSync Manager icon in the Windows system tray and make sure that Infrared is selected If you have an Infrared option on the...

Page 377: ...er 1 Double click the HotSync Manager icon in the Palm folder 2 In the HotSync Controls tab select Enabled 3 Click the Connection Settings tab 4 Select the On check box next to IR port 5 Close the Hot...

Page 378: ...Manager icon in the Windows system tray and select Local USB if it is not already selected To return to local Serial cradle cable HotSync operations on a Windows computer 1 If necessary connect the c...

Page 379: ...h the modem A modem connected to your handheld A configuration for the kind of modem connection you want to make See Connection Preferences in Chapter 22 for more information Preparing your computer f...

Page 380: ...Sync Controls tab and enable the Transport Monitor if it is not already enabled Serial Port Identifies the port for the modem If you are unsure of the port assignment look at the Modem Properties in t...

Page 381: ...e a few steps you must perform to prepare your handheld for a modem HotSync operation To prepare your handheld for a modem HotSync operation 1 Tap the Home icon 2 Select the HotSync icon 3 Tap Modem M...

Page 382: ...tions later in this chapter 6 Enter the telephone number to access the modem connected to your computer 7 If necessary enter a dial prefix such as 9 to access an outside line and then tap the Dial Pre...

Page 383: ...ns that you do not want to synchronize during a modem HotSync operation The default setting is to synchronize all files Applications that do not have a database such as games do not synchronize even i...

Page 384: ...paring your computer for a Bluetooth HotSync operation There are a few steps you must perform to prepare your computer for a Bluetooth HotSync operation To prepare your Windows computer for a Bluetoot...

Page 385: ...and select the On check box next to bluetooth pda sync port 4 Close the HotSync Software Setup window Preparing your handheld for a Bluetooth HotSync operation There are a few steps you must perform t...

Page 386: ...dvantage of the LAN and WAN connectivity available in many office environments Network HotSync technology enables you to perform a HotSync operation by using Bluetooth technology or an 802 11 accessor...

Page 387: ...ting to your company s dial in server network modem is included with Palm Desktop software and handheld software You need to activate the feature however on both Palm Desktop software and your handhel...

Page 388: ...ormation your handheld can locate your computer when you perform a HotSync operation over the network To prepare your handheld for a network HotSync operation 1 Tap the Home icon 2 Select the HotSync...

Page 389: ...ons you are ready to perform a network HotSync operation To perform a network HotSync operation Tap the modem HotSync icon to begin the operation Using File Link The File Link feature enables you to i...

Page 390: ...user name The handheld acquires a unique user name when the new user performs his or her first local HotSync operation For example suppose a sales organization wants to distribute two dozen handhelds...

Page 391: ...profile on a Mac computer 1 Open Palm Desktop software 2 From the User pop up menu select Edit Users 3 Click New Profile 4 Enter a unique name for the profile and click OK 5 Close the Users window 6...

Page 392: ...t to load on the handheld and click OK 5 Click Yes to transfer all the profile data to the handheld The next time you perform a HotSync operation Palm Desktop software prompts you to assign a user nam...

Page 393: ...ry default and the formats for times dates calendar and numbers Graffiti 2 Select alternate strokes for selected Graffiti 2 characters Power Set these features auto shutoff interval Stay on in cradle...

Page 394: ...the Preferences screen you want to view TIP You can also press Left Right Up and Down on the navigator to highlight a Preferences screen name and then press Select on the navigator to open that Prefe...

Page 395: ...details To set the location 1 From the General Preferences list select Date Time 2 Tap the Location pick list and select the location you want to use as your primary location The location you select...

Page 396: ...er Adding a location in Chapter 20 to select the time zone and daylight saving time settings 7 Tap Done Digitizer Preferences The Digitizer Preferences screen opens the digitizer calibration screen Th...

Page 397: ...t select Formats 2 Tap the country name pick list 3 Select the setting you want to use 4 Tap Done Time date week start and numbers formats The Time setting defines the format for the time of day The t...

Page 398: ...om the General Preferences list select Graffiti 2 2 Tap the letter you want to change 3 Tap the check box to activate the alternate stroke 4 Tap Done 5 Repeat steps 2 through 4 for other letters 6 Tap...

Page 399: ...remains on when it is in the cradle cable and is connected to a power source To change the cradle cable setting 1 From the General Preferences list select Power 2 Tap the Stay on in Cradle pick list 3...

Page 400: ...connect a headset to your handheld the external speaker is automatically silenced the Sounds Alerts settings are maintained and all volume levels are automatically adjusted for use with a headset To s...

Page 401: ...t and select the sound level 5 Tap the Alarm Sound pick list and select the sound level 6 Tap Done The Game Sound setting works only with games that are programmed to respond to this setting Older gam...

Page 402: ...ywhere on the right side of the screen and write capital letters across the imaginary division line in the middle of the screen You access buttons and other controls that appear on the screen by tappi...

Page 403: ...vigator to highlight a Preferences screen name and then press Select on the navigator to open that Preferences screen Bluetooth Preferences When another Bluetooth device is within range typically 10 m...

Page 404: ...ommunication 1 From the Communications Preferences list select Bluetooth 2 Tap the Bluetooth pick list and select On NOTE Switching Bluetooth On and Off may take several seconds Please wait before con...

Page 405: ...bolt a security chain and disabling the door bell When Bluetooth is off you cannot access the Discoverable setting See Turning Bluetooth communication on and off earlier in this chapter for instructio...

Page 406: ...is setting is enabled you can receive requested information when your handheld is off and then review it later You can allow wakeup at any time during specific hours of the day or not at all By defaul...

Page 407: ...specific hours 1 From the Communications Preferences list select Bluetooth 2 Tap the Allow Wakeup pick list 3 Select Scheduled 4 Tap the hours box 5 Tap the From box select the start time and then tap...

Page 408: ...device without a recognized passkey attempts to communicate with your handheld it goes through the discovery and authentication process and you can choose to accept or reject the communication To add...

Page 409: ...use the same passkey for both the device and your handheld Many phones also require you to put the phone into a mode where it can accept a key exchange for bonding in a trusted pair See the documenta...

Page 410: ...the Trusted Devices screen 6 Tap Done again to return to the Bluetooth Preferences screen 7 Tap Done again To delete a trusted device 1 From the Communications Preferences list select Bluetooth 2 Tap...

Page 411: ...nnections There are several ways you can make Bluetooth connections The method you use determines the types of devices your handheld can discover The following methods enable you to discover the types...

Page 412: ...n the list If you have this modem you need only to specify the phone setup and network connection if required to complete the configuration You can also create custom configurations which include the...

Page 413: ...ur desktop computer to synchronize with your Desktop application To edit the IR to Phone connection 1 From the Communications Preferences list select Connection 2 Select the IR to GSM Phone connection...

Page 414: ...M mobile phones See Connecting to non GSM phones later in this chapter for information on connecting to other mobile phones TIP For Global System for Mobile Communications GSM phones use Phone Link to...

Page 415: ...t select Connection 2 Tap New 3 Enter a name for the connection such as BT to LAN 4 Tap the Connect to pick list and select Local Network 5 Tap the Via pick list and select Bluetooth 6 Make sure the n...

Page 416: ...GSM phone enabled with Bluetooth technology you can connect with the phone from your handheld to access the Internet and use Internet based applications such as e mail or a web browser To access the...

Page 417: ...ails Network Preferences You can use your handheld s Bluetooth technology and the software that is included in the handheld operating system to connect with Internet service providers ISPs or dial in...

Page 418: ...r new Palm handheld If you suspect that a third party application is adversely affecting the operation of your handheld contact the developer of the application The Network Preferences settings give y...

Page 419: ...ct the predefined network service profile you want to duplicate 4 Tap the Menu icon 5 Select Service and then select Duplicate A copy of the network service profile is added to the Service pick list E...

Page 420: ...rd your handheld displays the word Prompt in this field and asks you to enter a password during the login procedure If you are concerned about security select the Prompt option If you enter a password...

Page 421: ...want to use 4 Tap Done Adding telephone settings The Phone field enables you to store the telephone number you use to connect with your ISP or dial in server You can also define a prefix disable Call...

Page 422: ...elect it 4 Enter the prefix 5 Tap OK 6 Tap Done Disabling Call Waiting Call Waiting can cause your session to terminate if you receive a call while you are connected If your telephone has Call Waiting...

Page 423: ...mpensate for this delay Each comma delays transmission of your calling card number for two seconds To use a calling card 1 From the Communications Preferences list select Network 2 Tap the Phone box 3...

Page 424: ...areas In some cases there may be a fee to use a LAN access point To access a LAN access point from your handheld you must set your Network Preferences as described in the sections that follow Accessi...

Page 425: ...ect a connection to a Bluetooth GSM phone a high speed wireless data network or a LAN access points for which you have already created a trusted pair The Connection name is based on the model of your...

Page 426: ...dheld 412 To enter an INIT string for a high speed wireless data network connection 1 After completing step 5 in the preceding procedure tap Details 2 Tap Script 3 Tap End to expand the pick list and...

Page 427: ...st switch your phone to a standard non GPRS phone connection and access the Internet using your ISP You can do this only if you have previously created a standard connection with your phone For instru...

Page 428: ...ou are identifying a specific server that handles the translation services Each IP address has four sections separated by periods In the Details dialog box you enter each section separately Each secti...

Page 429: ...lly assign a temporary IP address when clients log in You can use the IP Address field to indicate whether your network provides automatic dynamic temporary IP addressing If your IP address is permane...

Page 430: ...lace to establish a connection between your handheld and the corporate servers You can create login scripts in two ways In a text editor on your desktop computer in which you create a file with the ex...

Page 431: ...your handheld This command takes two arguments separated by a vertical bar on the input line Send Transmits specific characters to the TCP IP server to which you are connecting Send CR Transmits a car...

Page 432: ...turn control to a login script after it terminates Created using a development environment that supports Palm OS software such as Metrowerks CodeWarrior for Palm Platform For additional information on...

Page 433: ...lay the expanded Service Connection Progress messages These messages describe the current stage of the login procedure Press Down on the navigator at any point during login to display these messages V...

Page 434: ...a GSM mobile phone sold separately To use this feature you must first install the appropriate files for your carrier and phone For more information see Chapter 14 To set Phone Preferences 1 From the C...

Page 435: ...de of the handheld Preferences is assigned to the Favorite icon by default But if you use Memo Pad more frequently you can assign Memo Pad to the icon so that you don t have to scroll through the Appl...

Page 436: ...en pen stroke By default the full screen pen stroke activates Graffiti 2 Help To change the pen preferences 1 From the Personal Preferences list select Buttons 2 Tap More 3 Tap the pick list and selec...

Page 437: ...Preferences list select Buttons 2 Tap More 3 Tap HotSync 4 Tap the pick list next to the button you want to assign 5 Select the application that you want to assign to each button The default setting...

Page 438: ...reen enables you to update the name company name phone number or any other information that you want to associate with your handheld This information could help someone contact you if you ever lose yo...

Page 439: ...tom of the screen 3 Tap Done To unlock the Owner Preferences screen 1 From the Personal Preferences list select Owner 2 Tap Unlock 3 Enter the password that you defined in Security Preferences 4 Tap O...

Page 440: ...rst login attempt and for a limited amount of time You can set the amount of time you need to enter the quick password To assign a password 1 From the Personal Preferences list select Security 2 Tap t...

Page 441: ...K To remove the password tap Unassign 6 Tap Done Masking your password entry Masking your password entry secures your password against accidental viewing by another person The password only shows aste...

Page 442: ...te your personal preference After the delay limit has been reached you must enter the full password For more information about the quick password see Changing or deleting a password earlier in this ch...

Page 443: ...matically or you can lock it manually Locking your handheld automatically You can set your handheld to lock automatically when any one of the following occurs When you turn off the power At a time you...

Page 444: ...ld box 2 Enter your password 3 Select At a preset time and then use the arrows to set the time 4 Tap OK NOTE Turn off and then turn on your handheld to enable this change To set your handheld to lock...

Page 445: ...remember the password If you still cannot remember the password you must perform a hard reset to resume using your handheld Performing a hard reset deletes all the records in your handheld however you...

Page 446: ...s your private entries the next time you perform a HotSync operation but it does not restore the password If you locked your handheld you must enter the exact password to reactivate your handheld If y...

Page 447: ...ders in the same position they would appear if they were not masked and are marked with a lock icon Hidden records disappear completely from the screen If you define a password for your handheld you m...

Page 448: ...to mask private records 4 Tap Done To display all private records 1 From the Personal Preferences list select Security 2 Do one of the following Tap the Current Privacy pick list and select Show Priva...

Page 449: ...OK To make a record private 1 Display the entry that you want to make private 2 Tap Details 3 Tap the Private check box 4 Tap OK Hiding or masking your private records automatically You can set your h...

Page 450: ...ask Private Records or Hide Public Records 3 Tap When box 4 Select On power off 5 Tap OK NOTE Turn off and then turn on your handheld to enable this change To automatically hide or mask records at a p...

Page 451: ...3 Tap When box 4 Select At a preset time and then use the arrows to set the time 5 Tap OK NOTE Turn off and then turn on your handheld to enable this change To automatically hide or mask your records...

Page 452: ...held locks The more applications and data that are selected the longer the encryption process When you unlock the handheld and enter a valid password the encrypted data is decrypted The more applicati...

Page 453: ...se Applications button 7 Select the applications whose data you want to encrypt and tap OK 8 If you want to encrypt only private records select Encrypt private records only 9 Tap the Encryption type p...

Page 454: ...want to change the current character tap and drag the stylus to select the character and type the new character ShortCuts Preferences The ShortCuts Preferences screen enables you to define abbreviatio...

Page 455: ...ce automatically follows the ShortCut text 5 Tap OK To use a ShortCut draw the ShortCut stroke followed by the ShortCut characters When you draw the ShortCut stroke the ShortCut symbol appears at the...

Page 456: ...42 Deleting a ShortCut If you no longer need a ShortCut you can delete it from the list of ShortCuts To delete a ShortCut 1 From the Personal Preferences list select Shortcuts 2 Select the ShortCut yo...

Page 457: ...nd should not be exposed to rain or moisture Under extreme conditions water may enter the circuitry through the front panel buttons In general treat your handheld as you would a pocket calculator or o...

Page 458: ...c operation to back up your data then leave your handheld in the cradle cable to recharge the unit This helps prevent accidental data loss If the battery drains to the point where your handheld does n...

Page 459: ...a sharp tip to gently press the reset button inside the hole on the back panel of your handheld Performing a hard reset With a hard reset all records and entries stored in your handheld are erased Ne...

Page 460: ...dows system tray bottom right corner of the taskbar You can also click the HotSync command on the Palm Desktop software menu bar 2 From the HotSync Manager menu select Custom 3 Select the appropriate...

Page 461: ...ngs 6 Click Macintosh overwrites handheld for each conduit Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default...

Page 462: ...Appendix A Maintaining Your Handheld 448...

Page 463: ...on folder on your installation CD The Palm Knowledge Library accessible at www palm com intl in the Support section The most recent Palm Tungsten T2 handheld HelpNotes on your regional web site If you...

Page 464: ...I cannot install Palm Desktop software on my Mac computer Try the following 1 Disable any virus scanning software on your computer 2 Quit any open applications 3 Make sure your computer has at least 5...

Page 465: ...less a soft reset does not solve your problem You can restore any data previously synchronized with your computer during the next HotSync operation I get a warning message telling me my handheld memor...

Page 466: ...re Calibrate the screen See Digitizer Preferences in Chapter 22 When I tap the Menu icon nothing happens Not all applications or screens have menus Try changing to a different application I can t get...

Page 467: ...view your memos notes or voice memos alphabetically on Palm Desktop software and then perform a HotSync operation the memos on your handheld still appear in the order defined in the Preferences setti...

Page 468: ...n I cannot perform a HotSync operation What should I check to make sure I m doing it correctly Make sure the HotSync cradle cable is connected securely On a Windows computer try these steps 1 Check th...

Page 469: ...ick the HotSync Manager and select Custom Check that the correct conduit is active On a Mac computer double click the HotSync Manager icon From the HotSync menu select Conduit Settings Select your use...

Page 470: ...tup dialog box It should be set to the port where you connected the HotSync cradle cable If you are using the serial cradle cable try a lower baud rate setting on the Local tab in the Setup dialog box...

Page 471: ...the following Make sure that Modem is selected in the HotSync Manager menu Confirm that the Setup String in the Setup dialog box configures your modem correctly You may need to select a different Mode...

Page 472: ...y software or AppleTalk networking that uses the serial port you selected in the Connection Settings tab Make sure your modem resets before you try again Turn off your modem wait a minute and then tur...

Page 473: ...is enabled and that the Local Setup Port is set to Infrared Port See Conducting IR HotSync operations in Chapter 21 for more information On your handheld be sure the HotSync application is set to Loc...

Page 474: ...problem I want to synchronize my computer with more than one handheld If the computer running Palm Desktop software synchronizes with more than one handheld each handheld must have a unique name Assig...

Page 475: ...lected on the HotSync Manager menu on your computer Contact your system administrator to make sure you network computer is properly set up Problem Solution I cannot beam data to another device with an...

Page 476: ...ion 1 Tap the Home icon 2 Select the Phone Link icon 3 Tap Connect 4 If the connection is successful open the application that requires the connection and complete the desired task If the connection i...

Page 477: ...elected Problem Solution I am having problems accessing my account Occasionally you may experience problems using an e mail account after you set it up Be sure to follow the account setup procedures i...

Page 478: ...nly account Make sure you have chosen the same settings for the account on both your handheld and your desktop For example if the account is set up on the handheld to use the POP protocol check the Ho...

Page 479: ...hint to try and remember the password If this doesn t help or if you do not have a password hint you can use Security to delete the password but your handheld deletes all entries marked as private How...

Page 480: ...the compatibility of these applications with your new Palm handheld Some third party applications however may not have been upgraded to be compatible with your new Palm handheld If you suspect that a...

Page 481: ...to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorien...

Page 482: ...nadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada FAA Statement Whenever you use t...

Page 483: ...mission of a signal 3 If other electrical interference or related problems should occur contact the responsible party Europe R TTE Directive Europe Declaration of Conformity Application of Council Dir...

Page 484: ...hinery Battery Warning Do not mutilate puncture or dispose of batteries in fire The batteries can burst or explode releasing hazardous chemicals Discard used batteries according to the manufacturer s...

Page 485: ...1 290 message 230 233 using Smart Addressing 232 Addressing SMS messages 160 Advanced VersaMail preferences 255 Agenda Date Book view 106 Alarm indicator light 13 LED 13 387 388 lists 67 preset 109 se...

Page 486: ...t See Graffiti 2 shortcuts for entering text B Background sending of messages See Send retry Backing up e mail databases 299 See also Archive files and HotSync Battery conserving power 385 disposal 47...

Page 487: ...ications 455 for synchronizing applications Mac 356 shortcuts 272 SSL and 278 for synchronizing applications 354 355 446 447 synchronizing multiple accounts 278 Conflicting events 107 Connecting servi...

Page 488: ...2 Agenda view 106 alarm 100 archive files dba 38 changing event time 99 changing event to untimed 99 conduit for synchronizing 354 conflicting events 107 continuous events 101 103 creating records 50...

Page 489: ...e features 422 using the stylus 17 E Editing bookmarks 330 records 51 52 saved web pages 332 E mail adding Address Book entry from e mail 258 259 adding attachments 247 249 addresses in Address Book 7...

Page 490: ...synchronizing 260 276 277 troubleshooting 206 username 184 191 197 Emptying the History list 334 Enabling autofill 337 cookies 337 JavaScript 338 Encrypting data 438 439 Entering data 23 40 importing...

Page 491: ...aMail problems 463 Frozen handheld 452 G Games 387 General preferences 214 380 388 alarm LED 387 alarm sounds 387 alarm vibrate 387 Date Time 381 382 Digitizer 382 Formats 382 383 Graffiti 2 384 openi...

Page 492: ...restoring data 446 447 selecting HotSync operations on your handheld 371 372 setting options 351 353 starting Manager 260 synchronize active accounts 260 synchronizing e mail 277 user profiles 376 us...

Page 493: ...1 login script 181 requirements for 180 requiring APOP 288 291 293 requiring ESMTP 293 Items See To Do List or Expense J JavaScript enabling and disabling 338 Jumping to another web page 321 K Keyboar...

Page 494: ...ng 461 Calculator 88 limitations on History list 322 regaining 54 451 Memos See Memo Pad Menus 48 50 169 452 Address Book 83 Calculator 89 choosing 49 command equivalents Graffiti 2 writing 49 command...

Page 495: ...3 Graffiti 2 writing 28 onscreen keyboard 18 23 O Old messages deleting 251 Old web page content viewing if available 340 Onscreen keyboard 23 52 319 pen stroke to open 422 Opening Address Book 77 app...

Page 496: ...ting types 79 preferences 420 settings for ISP or dial in server 407 409 Phone Link Bluetooth connection 149 158 creating connections with 150 156 entering passkey 462 overview 149 150 Phone preferenc...

Page 497: ...ng Push e mail 215 Q Query applications downloading 322 Quick Connect 81 83 Quick Install 69 73 R Range of times in Day view 109 Read messages marking 256 Reading e mail 206 218 Receipts recording in...

Page 498: ...try 234 modifying messages during 236 notifications 235 Sending data from applications 166 data using Bluetooth communication 36 e mail 233 messages in SMS 161 problems with 461 requirements for e mai...

Page 499: ...port 449 465 Text copying 52 copying and pasting in e mail 296 cutting 52 entry See Entering data files importing data from 38 39 fonts for 66 selecting all 52 size setting in Web Browser Pro 334 Thou...

Page 500: ...7 User name for ISP 405 identifying handheld 424 User profiles HotSync 376 378 Username 184 191 197 changing 284 editing in account 196 entering 284 synchronizing existing 178 V vCal 38 39 vCard 38 39...

Page 501: ...Index 487 Writing area on handheld 12 preferences 388 Writing See Entering data...

Page 502: ...Index 488...

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