background image

Where’s my manual?

a.

  Press the power button.

b.

  Remove the stylus. 

c.

  Follow the onscreen instructions 

to set up your handheld. 

HotSync Manager icon

On your computer

On your handheld

Problems? See Troubleshooting below.

Problems? See Troubleshooting below.

Check your computer:

Windows:

1. Make sure the HotSync

®

 Manager icon appears in the group of icons in the lower-right 

part of your screen.

   

If not:

    a.  Click the Start button and select Programs.

    b. Select Palm, and then select HotSync Manager.

2. Check the connection type:

    a.  Disconnect and then reconnect the sync cable.

    b. Make sure there is a checkmark next to Local USB. 

   

If there is none, click Local USB.

Mac:

1. Make sure the HotSync Manager is enabled:

    a.  Double-click the HotSync Manager icon in the Palm folder.

    b. In the HotSync Controls tab, click Enabled.

2. Make sure the USB connection is working: 

    a.  Disconnect and then reconnect the sync cable.

    b. Restart your computer.

Check your handheld:

1. Tap Home      , and then tap HotSync      

 

on the Home screen.

2. In the HotSync application, verify the following:

  –  Local is highlighted. If it isn’t highlighted, tap Local.

  –  The term Cradle/Cable appears. If not, 

  tap the pick list, and then tap Cradle/Cable.

3. Tap the HotSync icon on the screen.

Get answers, learn more

Look for these great features

Support information is available also at www.palm.com/support

Your handheld does not turn on, or does not respond when you tap it 

1. Try turning it on by pressing one of the quick buttons on the front panel.

2. Do a soft reset. Use the stylus to gently press the reset button inside the hole 

on the back of the handheld.

3. Make sure the AC charger is fully connected to the handheld and to a working 

outlet. Charge for another three full hours.

Palm Desktop Installer does not start when you put the CD into the drive

Windows: 

1. Click the Start button and select Run.

2. Click Browse to locate the drive containing the CD that came with 

your Palm Z22 handheld.

3. Double-click autorun.exe on the CD.

Mac:

1. Double-click the CD icon on the Mac desktop.

2. Double-click PalmSoftware.pkg.

Take the tutorial

Upgraders 

Did you load any third-party applications on your previous handheld? You’ll 
have to update them if they are not compatible with your new handheld. 
If any of the following symptoms occur on your new handheld after you 
synchronize, remove these applications and contact the vendor for updated 
versions: handheld freezes or resets when you open an application, slow 
performance, unusual screen display, difficulties using handheld features, 
uneven sound quality.

Quick Install (Windows)/Send To Handheld droplet (Mac)

Install applications on your handheld the next time you 
synchronize.

Photos

. View and organize photos on your handheld. 

Use the companion desktop application to manage and 
edit photos and copy them to your handheld.

Palm Desktop software

. Enter info in Palm Desktop 

software and it shows up on your handheld the next time 
you synchronize.

Synchronization does not begin

Be sure the sync cable is plugged into your handheld and into a USB port on your computer.

Tip: Take the Quick Tour          to learn 
more about the great features of 
your Palm Z22 handheld.

Calendar

. Manage your schedule from single appointments 

to weekly meetings.

Stylus

Power button

Stylus

Software installation CD

Palm

®

 Z22 handheld

AC charger

USB sync cable

Contacts

. Store names, addresses, phone numbers–even 

birthday info and a photo–for your important contacts.

Here’s what you’ll do with 
this guide:

  Charge and set up your handheld.

 Install Palm

®

 Desktop software and 

other important software.

  Synchronize your handheld with 

your computer.

Upgraders

Be sure to synchronize your current 
handheld with your computer before 
going to step 1. Also be sure to install the 
new CD software as described in step 3. 
For more information on upgrading, go to 
www.palm.com/support.

USB

a.

  Connect the sync cable to your handheld and to a USB port on 

your computer.

b.

  To install Palm Desktop software and other important software, 

insert the CD into your computer’s CD drive.

Windows:

Follow the installation instructions 
that appear on your computer 
screen.

Mac:

Double-click the CD icon, 
and then double-click 
PalmSoftware.pkg.

Note: Don’t be surprised if your handheld doesn’t respond to button presses or 
taps before you fully charge it. This is normal.

a.

  Plug the AC charger into an outlet and connect it to the handheld.

b.

 Charge for 

three hours

. Be sure to fully charge your handheld before 

going on to the next step.

Upgraders

To switch from synchronizing 
with Palm Desktop software to 
Outlook, select 

Change your 

synchronization method

 at the 

end of the installation process.

Tip: During the installation process on 
a Windows computer, you can select 
to synchronize with Outlook.

Quickly learn to use your 
handheld. Insert the installation 
CD into your computer and click 
here for an 

interactive tutorial

HotSync icon

Cradle/Cable

Local

Start here

Connect and charge

Set up

1

1

2

2

3

3

Install software

Troubleshooting

Open Palm Desktop software and 
click here for detailed device and 
desktop software information.

MATERIAL:

       SPCO Matt (sheet fed) 128g

FINISH SIZE:

    16.5”x 16.5”

Black

Cyan

Magenta

Yellow

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