Appendix B
Frequently Asked Questions
174
Software installation problems
Problem
Solution
The Palm Desktop Installer Menu
did not appear when I inserted the
CD-ROM into my Windows
computer.
1.
Click the Start button.
2.
Select Run from the Start menu.
3.
Click Browse.
4.
Locate your CD-ROM or DVD drive and double-click
the autorun.exe file.
I cannot install Palm Desktop
software on my Windows
computer.
1.
Disable any virus scanning software on your computer.
2.
Press
CTRL-ALT-DELETE
and end all tasks except Systray
and Explorer.
NOTE
If a dialog box with buttons appears instead of a
list of tasks, click the Task List button and then end all
tasks except Systray and Explorer.
3.
Make sure your computer has at least 50MB of disk space
available.
4.
Delete all temporary files.
5.
Run ScanDisk on your computer.
6.
Reinstall Palm Desktop software.
I cannot install Palm Desktop
software on a Mac.
1.
Disable any virus scanning software on your computer.
2.
Quit any open applications.
3.
Make sure your computer has at least 25MB of disk space
available.
4.
Reinstall Palm Desktop software.
Summary of Contents for Zire Zire
Page 1: ...Handbook for Palm Zire Handheld...
Page 10: ...Contents x...
Page 12: ...About This Book 2...
Page 18: ...Chapter 1 Setting Up Your Handheld 8...
Page 32: ...Chapter 2 Exploring Your Handheld 22...
Page 82: ...Chapter 6 Using Calculator 72...
Page 86: ...Chapter 7 Using Clock 76...
Page 112: ...Chapter 10 Using Memo Pad 102...
Page 118: ...Chapter 11 Using Note Pad 108...
Page 176: ...Chapter 15 Setting Preferences for Your Handheld 166...
Page 182: ...Appendix A Maintaining Your Handheld 172...
Page 194: ...Appendix B Frequently Asked Questions 184...
Page 208: ...Index 198...