Tungsten™ T5
Handheld
606
CHAPTER 28
Common Questions
I get an error message when I try to dial a phone number using my
handheld.
• Make sure that the
proper phone driver is installed
on your handheld.
• You may need to
set up a connection with your phone
. See the documentation included with
your phone for assistance with completing the connection setup process.
• Check the
Phone Preferences
screen and make sure the correct phone connection is selected.
The VersaMail
®
application
I am having problems accessing my account.
Occasionally you may experience problems using an email account after you set it up. If you
followed the
account setup procedure
and are experiencing problems using the account, verify
that the account complies with your email provider’s requirements by following these steps:
• Verify both your password and your username for your email account.
• If you are connecting using a mobile phone through the built-in Bluetooth technology on your
handheld, a cable, or the IR port on your handheld, verify that you have either a data-enabled
GSM or a high-speed GPRS account with your wireless service provider.
• Some wireless service providers require you to be on their network to use your email account. If
this is the case, be sure to use your provider’s network as the connection type for the account.
• Some wireless service providers have other requirements specific to their service. For example,
Yahoo! requires you to pay for a POP account in order to download email messages from your
Yahoo! account to your handheld. Check with your service provider to see if any provider-
specific requirements exist.
Summary of Contents for 1035NA
Page 1: ...User Guide...
