CHAPTER 12
Common Questions
Zire™ 31 Handheld
81
What do I do if my handheld doesn’t respond to taps correctly?
If your handheld is not responding to taps correctly, you need to align the screen.
What do I do if my handheld freezes?
On rare occasions your handheld may not respond when you press a button or tap the screen. In
this case, you need to reset your handheld. A soft reset tells your handheld to stop and start over
again. This does not affect any of the information or applications on your handheld.
Use the tip of an unfolded paper clip (or similar object without a sharp tip) to gently press the reset
button inside the hole on the back panel of your handheld.
If a soft reset does not unfreeze your handheld, you need to perform a hard reset. For instructions
see the User Guide on the web.
Can I open my handheld?
No, do not open your handheld; there are no serviceable parts inside. Opening your handheld
voids the warranty and is not recommended under any circumstances.
Tip
After a soft reset, the
Preferences screen
appears with the Date &
Time option highlighted
so you can reset the date
and time if necessary.
Reset button
Summary of Contents for Zire 31
Page 1: ...Getting Started ...