Service the M-300 or M-700 Appliance
Replace an M-300 or M-700 Drive
M-300 and M-700 appliances store the Panorama
™
system files and system logs on a single solid-
state drive (SSD) and the logs collected from Palo Alto Networks
®
firewalls are stored on hard-
disk drives (HDDs). The HDD log drives are in RAID 1 arrays so that if a drive fails, you can replace
the failed drive without service interrupon.
•
Replace an M-300 or M-700 Appliance System Drive
•
Replace an M-300 or M-700 Appliance Log Drive
Replace an M-300 or M-700 Appliance System Drive
If the system drive fails, the appliance aempts to boot the Maintenance Recovery Tool (MRT)
where you can view error messages and drive status. If the MRT is not bootable, power down the
appliance. For assistance in verifying the status of the drive to determine if it should be replaced,
contact
.
The only difference between replacing an M-300 and M-700 appliance system drive is that the
system drive on an M-300 appliance is located on the front panel of the appliance (see
) and the system drive on the M-700 appliance is located on the back panel
).
Replacement drives ship with a factory default Panorama image with the default
configuraon. Aer you install the new drive, you will need to obtain a backup
configuraon that you saved from the failed appliance to
To avoid injury to yourself or damage to your Palo Alto Networks
®
hardware or the data
that resides on the hardware, read the
.
STEP 1 |
Power off the appliance by pressing the power buon on the front of the appliance and then
remove the AC power cords.
M-300 and M-700 Appliance Hardware Reference
32
©
2022 Palo Alto Networks, Inc.
