©
Palo
Alto
Networks,
Inc.
Panorama
6.1
Administrator’s
Guide
•
231
Troubleshooting
Troubleshoot
Log
Storage
and
Connection
Issues
Regenerate
Metadata
for
M
‐
100
Appliance
RAID
Pairs
When
a
system
failure
occurs
on
the
M
‐
100
appliance
and
you
need
to
physically
move
the
disks
from
one
appliance
to
another,
regenerating
the
metadata
is
necessary.
The
metadata
is
required
to
locate
logs
on
the
disk;
when
a
user
issues
a
log
query,
the
query
consults
this
metadata
to
access
the
requested
log
data.
For
each
configured
RAID
disk
pair
in
the
M
‐
100
appliance,
you
must
access
the
appliance
CLI
and
run
the
following
command
to
regenerate
the
metadata:
request metadata-regenerate slot
<slot_number>
For
example:
request metadata-regenerate slot 1
Step
5
Add
the
default
local
managed
collector.
Required
if
the
managed
collector
configuration
is
missing
on
Panorama.
1.
Access
the
CLI
on
the
managed
collector
and
enter
the
following
commands
to
view
the
last
entries
in
the
log.
These
command
allow
you
to
verify
the
name
of
the
managed
collector
that
you
must
define
on
Panorama.
a.
Enter
the
command:
request
fetch
ring
from
log
‐
collector
<serial_number>
The
following
error
will
display:
Server error: Failed to fetch ring info from
<serial_number>
b.
Enter
the
command:
less
mp
‐
log
ms.log
The
following
error
will
display:
Dec04 11:07:08 Error:
pan_cms_convert_resp_ring_to_file(pan_ops_cms.c:
3719): Current configuration does not contain
group CA-Collector-Group
The
error
message
indicates
that
the
missing
Collector
Group
has
the
name
CA
‐
Collector
‐
Group.
2.
Create
the
Collector
Group
on
Panorama,
and
add
the
managed
collector
as
a
member
of
this
Collector
Group.
set
log
‐
collector
‐
group
CA
‐
Collector
‐
Group
set
log
‐
collector
‐
group
CA
‐
Collector
‐
Group
logfwd
‐
setting
collector
009201000343
3.
Commit
the
changes
to
Panorama.
Do
not
commit
to
Collector
group
at
this
point.
4.
Fetch
the
fetch
the
ring
file
from
the
Log
Collector
using
the
command:
request
fetch
ring
from
log
‐
collector
<serial_number>
5.
Commit
the
changes
to
the
Collector
Group.
commit
‐
all
log
‐
collector
‐
config
log
‐
collector
‐
group
<log_collector_group_name>
Recover
Logs
after
Panorama
Failure/RMA
in
Non
‐
HA
Deployments
(Continued)
