©
Palo
Alto
Networks,
Inc.
Panorama
6.1
Administrator’s
Guide
•
209
Administer
Panorama
Generate
Diagnostic
Files
for
Panorama
Generate
Diagnostic
Files
for
Panorama
Diagnostic
files
aid
in
monitoring
system
activity
and
in
discerning
potential
causes
for
issues
on
Panorama.
To
assist
Palo
Alto
Networks
Technical
Support
in
troubleshooting
an
issue,
the
support
representative
might
request
a
tech
support
file.
Perform
the
following
steps
to
download
a
tech
support
file
and
upload
it
to
your
support
case.
Generate
Diagnostic
Files
for
Panorama
Step
1
Select
Panorama > Support
and
click
Generate Tech Support File
.
Step
2
Download
and
save
the
file
to
your
computer.
Step
3
Upload
the
file
to
your
case
on
the
Palo
Alto
Networks
.