216
•
Panorama
6.1
Administrator’s
Guide
©
Palo
Alto
Networks,
Inc.
Troubleshoot
Panorama
System
Issues
Troubleshooting
Troubleshoot
Panorama
System
Issues
Diagnose
Panorama
Suspended
State
If
Panorama
is
in
a
suspended
state,
check
for
the
following
conditions:
Verify
that
the
serial
number
on
each
Panorama
virtual
appliance
is
unique.
If
the
same
serial
number
is
used
to
create
two
or
more
instances
of
Panorama,
all
instances
using
the
same
serial
number
will
be
suspended.
Verify
that
you
have
set
the
HA
priority
setting
on
one
peer
as
Primary
and
the
other
as
Secondary
.
If
the
priority
setting
is
identical
on
both
peers,
the
Panorama
peer
with
a
higher
numerical
value
in
serial
number
is
placed
in
a
suspended
state.
Verify
that
both
Panorama
HA
peers
are
running
the
same
Panorama
version
(major
and
minor
version
number).
Monitor
the
File
System
Integrity
Check
Panorama
periodically
performs
a
file
system
integrity
check
(FSCK)
to
prevent
corruption
of
the
Panorama
system
files.
This
check
occurs
after
eight
reboots
or
at
a
reboot
that
occurs
90
days
after
the
last
FSCK
was
executed.
If
Panorama
is
running
a
FSCK,
the
web
interface
and
SSH
login
screens
will
display
a
warning
to
indicate
that
an
FSCK
is
in
progress.
You
cannot
log
in
until
this
process
completes.
The
time
to
complete
this
process
varies
by
the
size
of
the
storage
system;
depending
on
the
size,
it
can
take
several
hours
before
you
can
log
back
in
to
Panorama.
To
view
the
progress
on
the
FSCK,
set
up
console
access
to
Panorama
and
view
the
status.
Manage
Panorama
Storage
for
Software
and
Content
Updates
On
Panorama,
you
can
download
(or
manually
upload)
software
images
and
content
updates
to
centrally
manage
them
on
firewalls
and
M
‐
100
appliances
in
Log
Collector
mode.
lists
which
updates
these
devices
support.
For
Panorama
itself,
you
can
also
manage
updates
for
Applications,
Applications
and
Threats,
Antivirus,
and
Wildfire.
The
amount
of
space
available
on
Panorama
to
store
these
images
and
updates
is
not
user
configurable.
When
the
used
capacity
of
the
alloted
storage
reaches
90%,
Panorama
alerts
you
to
free
up
space
(delete
stored
images)
for
new
downloads/uploads.